Ratings based on 306 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 29 Mar. 2020 on Lastminute
Finding our cabin in the dark was difficult and the numbers on the map were so small i could hardly read them. Other than that a great place. Thank you!
4 out of 5
by A verified traveller

Posted 22 Mar. 2020
Comment from Hotel Management
24 Mar. 2020 by WSLR, Hotel Management
Thanks Wendy.
5 out of 5
by A verified traveller

Posted 19 Mar. 2020 on Lastminute
From the moment we arrived the service was exceptional by all staff members. One-bedroom cabin that we stayed in was clean and spacious and the gardens were kept beautiful
Comment from Hotel Management
20 Mar. 2020 by WSLR, Hotel Management
Thanks so much for your very kind and humbling feedback, it is very much appreciated.
5 out of 5
by A verified traveller from Newcastle

Posted 17 Mar. 2020 on Lastminute
I had a great stay here. The staff (Namely Maddie) could not have been more helpful or lovely to deal with. Thanks for everything!
Comment from Hotel Management
20 Mar. 2020 by WSLR, Hotel Management
Thanks so much, we will be sure to share this with Maddie.
5 out of 5
by A verified traveller

Posted 4 Mar. 2020 on Wotif
Comment from Hotel Management
5 Mar. 2020 by WSLR, Hotel Management
Thank you, we really appreciate your 5/5 rating and we hope to have you return again one day soon.
5 out of 5
by A verified traveller

Posted 1 Mar. 2020 on Wotif
Comment from Hotel Management
4 Mar. 2020 by WSLR, Hotel Management
Thanks for the great 5/5 rating!
4 out of 5
by A verified traveller

Posted 27 Feb. 2020 on Hotels
It was short 4 days paid 5 didn’t get refunded, no room service during does day and had to get my own coffee and internet is terrible.
Comment from Hotel Management
5 Mar. 2020 by WSLR, Hotel Management
Thanks for taking the time to share your feedback with us Naomi. Unfortunately we are unable to retrieve your booking details but would love to be able to look into your reservation, please contact us directly and one of our team members will happily look into this for you.
4 out of 5
by A verified traveller

Posted 25 Feb. 2020 on Hotels
Comment from Hotel Management
27 Feb. 2020 by WSLR, Hotel Management
Thank you
3 out of 5
by A verified traveller

Posted 23 Feb. 2020 on Lastminute
The accommodation was a good size for 2 people. The walls are very thin and you could clearly hear people talking next door. Understandable the auto lights out front are for people to see and security but gets a little annoying when it constantly goes off lighting the entire room. First walked in and the room smelt strong of cleaning chemicals and was still strong few days later with Windows open. Bugs and cockroaches were crawling all over kitchen bench and ants were found on the floor. Im not bothered about having wifi on a holiday but advertising wifi and then finding out you have to exchange 2 vouchers to get 60mins is a different thing. The acconodation is a short walk to the beach which is nice. The only other issue we had was parking. Only the first night we got to park outside of our room. But the other nights we had to park away from it because the people next door acted like they were the only ones staying there and parked in both spaces.
Comment from Hotel Management
27 Feb. 2020 by WSLR, Hotel Management
Thank you for your valued feedback, we will take on board your comments as we are always looking for ways to improve our guest experiences. We do hope that you will choose to stay with us again in the future.
4 out of 5
by A verified traveller

Posted 23 Feb. 2020 on Wotif
Quiet, friendly, clean, great swimming pool. handy location. nice place
Comment from Hotel Management
27 Feb. 2020 by WSLR, Hotel Management
Thank you