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Reviews of The Espiritu

3 out of 5
The Espiritu
Rue de Luganville, P.O Box 133, Luganville, Espiritu Santo

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 124 reviews" "
Rating 8 - Good. 62 out of 124 reviews" "
Rating 6 - Okay. 8 out of 124 reviews" "
Rating 4 - Poor. 3 out of 124 reviews" "
Rating 2 - Terrible. 0 out of 124 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espiritu was a great location in the town, the restaurant offered delicious meal and drink options. Rooms were simple but nice and clean, The staff were incredible.😊
Stayed 4 nights in Mar 2024

6/10 Okay

Filipo

Business traveller
Average room and dining area was hot but staff were helpful and friendly.
Stayed 1 night in Feb 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff more than made up for the shortcomings of the hotel. They catered to your beconed call. They made a point of learning your name and going out of the way to greet you and ask how you were doing. One of the staff even offered to walk with me a couple of blocks to the local museum.
Stayed 4 nights in Feb 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Dec 2023

10/10 Excellent

Vin

Stayed 3 nights in Dec 2023

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was okay. Nothing to get excited about.
The hotel is basic. The main building has a nice pool (cold) and bar area. The rooms are functional but has wear and tear, and a little run down. The beds are comfortable. It was ok for the price. The area is not the best, I would recommend staying out near a beach or with a family if you want better accessible sites. The restaurant was great when you could get the options. Supply options seem to be an issues as they were out of things, sometimes almost everything. For comparison, this would be a hotel you would pay 10-20$ for in Asia.
Stayed 5 nights in Aug 2023

4/10 Poor

Nathan

Stayed 5 nights in Jul 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Good accomodation
Stayed 2 nights in Aug 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facilities and swimming pool.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Espiritu
Clean rooms, comfy beds, friendly staff, delicious food - what more could we want? We will certainly stay again.
Stayed 8 nights in Sep 2022
Response from The Espiritu Team on 15 Oct 2022
Thank you for your lovely review. We look forward to welcoming you back one day. Kind regards, Management & Team

10/10 Excellent

Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice hotel and super restaurant. Can recommend!
Stayed 1 night in Sep 2022
Response from The Espiritu Team on 15 Oct 2022
Thank you for your lovely review. We look forward to welcoming you back one day. Kind regards, Management & Team

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stat
Excellent service, especially considering the remoteness and recent global challenges. Well done
Stayed 3 nights in May 2021

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Perfect stay, rooms clean, staff very friendly and helpful. The Espiritu has one of the main restaurants in town which was not only good food but extremely convenient. Also has one of the main dive shops attached for those interested in diving, if so highly recommend pacific dive. All in all a very pleasant stay and would definitely recommend!
Stayed 4 nights in Jan 2020

8/10 Good

Rubia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, lovely environment (shady area and great pool) and helpful & friendly staff.
Stayed 2 nights in Oct 2019

10/10 Excellent

Philip T S Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value and Location
Great location, friendly staff and hotel has a dive shop. Spacious room with adequate facilities. Limited complimentary breakfast.
Stayed 4 nights in Sep 2019

10/10 Excellent

MexiCoco, San Diego, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in town. Staff is friendly and helpful in arranging tours. The food in the restaurant was delicious. The room was spacious, comfortable and clean. There was some traffic noise, but pretty quiet at night. Would stay here again!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property right in the centre of the town. The only disappointing element of my stay was that part of my family couldn't get to Santo due to a medical incident and the staff at The Espiritu said they would consider a refund on the unused room we booked. They never replied to me - if they wanted to decline it, they could have. An answer would have been nice.
Stayed 1 night in Jul 2019

10/10 Excellent

MEL, Aus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We also stayed in 2013. The refurbishment is excellent and has a mini resort feel but right in the centre of town. On-site restaurant has terrific food and efficient service. The pool is a fantastic addition. The staff are friendly and very helpful, and rooms are serviced daily. We don't mind stairs, but as rooms are on the 2nd and 3rd level, it might be difficult for some.
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic - very friendly and accommodating. The food was good. Location was great for doing various activities on the island.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed in numerous hotels across Vanuatu and this is one of the best . All the staff are well trained and deliver a quality of service that is often missing in other accommodation.
Stayed 7 nights in Jun 2019

10/10 Excellent

Steve, Christchurch New Zealand

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodations! Always a pleasure to return. Will be back again whenever I am I Luganville.
Stayed 2 nights in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked it
Right in the middle of town which is fairly shabby. Looks okay from the street but once you step inside it is a little piece of paradise. Pool is gorgeous, dining room couldn’t be prettier. Friendly staff. Comfortable room a/c keeps it chill.
Stayed 1 night in Apr 2019
Response from Lucy on 16 Apr 2019
Thank you Robert for your positive feedback and glad you enjoyed your stay with us. Happy Easter and hope we see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local Stay
We have eaten at the Tu Restaurant many times, but we spent our first night at the Espiritu just recently. We booked a family room on the third floor (counting the ground floor as #1). It was quite a contrast to our usual lodging in Vanuatu. For one thing, there were two bathrooms attached to the room, and both showers had hot and cold running water. There was not an outhouse anywhere in smelling distance. Good fly screens keep out mosquitoes in the unlikely event that any find their way to the third floor of this downtown location. Electric power to everything but the refrigerator is controlled by the room key. When we came in for the evening, we turned on the air conditioner and shut the windows. This effectively shut out (most of) the outside noise. My wife borrowed a couple of DVDs from reception. They were children's movies for our daughter to watch on the in-room TV and DVD player. I perused the internet. It was slow and had a 7168 MB limit for 7 days, but any internet in Santo is a big plus. The beds were very comfortable. We slept well. Our daughter enjoyed the pool as she always does when we come to the restaurant. The complimentary continental breakfast was available to order, rather than on buffet, but it was ample. If you are looking to experience the real Vanuatu, then this is not for you. If you are looking for comfort in the heart of Santo Town, then this is the place for that.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great amenities. Air con works well but no channels available on the tv in the room. Staff is lovely. The hotel is in the middle of Luganville city, close to the supermarket, local market, few restaurants, pharmacy,...
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly guys and do lots to help you, more than others.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Marc, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport at downtown Espiritu Santo. Shops and restaurants close by. The rooms were comfortable and the outdoor pool area and restaurant was beautiful. Food was great. Will definitely go again. Would be nice to have steadier wifi signal and hot water running constantly rather than at just certain hours of the day though.
Stayed 2 nights in Oct 2018

10/10 Excellent

Hamish, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central and great pool / bar area. Food great.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 20th trip to Vanuatu but first to Santo. I was very happy with the hotel, superb food all cooked on site & great staff. Will def stay again. You can add an egg or sausage to the continental breakfast if you like.The room was huge & a quiet A/C unit. Hot water in the shower without a miss.
Stayed 7 nights in Sep 2018

8/10 Good

Russell, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay in the center of town
Very welcoming, helpful staff. Great setting with a nice pool and convenient restaurants close by.
Stayed 3 nights in Aug 2018

10/10 Excellent

Karina, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms, helpful staff
Lovely hotel. We arrived on a Sunday morning not realising everything was closed. We hadn't pre booked a tour and all hire cars were booked out until the day we left. The lovely lady on reception was very helpful and called around to some drivers. We then managed to get a driver to take us up the east coast which was a lovely day. Hotel is in the best location. Rooms are spacious and clean. King bed sofa fridge kettle t.v. desk and bathroom. Pool and pool table which can be used. Food is lovely. Happy hour every day too. Would stay again and totally recommend. Thanks for having us.
Stayed 4 nights in Aug 2018

8/10 Good

PM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option in town
Comfortable, clean rooms with air con and good beds. Family rooms have two bathrooms. Surprisingly quiet with construction next door and across road. Main supermarket 50m down road. If your luggage is heavy, ask for ground floor or you will be carrying upstairs. WWII artefacts on display in breakfast restaurant.
Stayed 3 nights in Jul 2018

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, good location. Beware car hire!
Very pleasant hotel in centre of town. Comfortable and spacious room and helpful staff. Good restaurant. One criticism: we hired a car from the hotel to pick up from the airport without meeting anyone first. The car didn’t have a full tank of fuel in, notwithstanding the paperwork noting that it did, and we were expected to take it back full. Hence we paid for more fuel than we used. The staff weren’t really interested in doing anything about it !
Stayed 2 nights in May 2018

6/10 Okay

Simla

Liked: Staff & service
Disliked: Cleanliness
Business trip
Overall good.. was for business so not bad

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a great place to stay!
Had an absolutely wonderful stay here. Staff were friendly and super efficient, food and cocktails were outstanding! Spent most of the day in the pool drinking cocktails on the last day of our holiday and it was an unexpected gem. Well done to The Espiritu team! will definately be back and highly recommend.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool and good location in Luganville
The Espiritu is an affordable mid-range option in Luganville, located right in the centre of town. It has a beautiful pool, a restaurant and even an in house dive shop. Reception, kitchen and bar staff all lovely, and happy to help. The water cut out a few times while we stayed - however we still enjoyed our time here. Spacious rooms, with mini fridge, water bottles provided and a kettle :) Would recommend to friends. Happy hour at the bar (full price cocktails are fairly expensive!)
Stayed 2 nights in Jan 2018

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms do not have hot water !
Stayed 6 nights in Nov 2017

8/10 Good

Martin, Sydney, Australia

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the centre of Luganville
We stayed for over a week in this hotel. The friendliness of the staff was great, the rooms were clean and serviced every day very thoroughly. We had breakfast in price of the stay but if there was one thing we weren't happy about, it was definitely the breakfast. Not only were they out of some stuff almost every day, they also mixed our orders on several occasions. On one occasion our servings of yoghurt (which is literally one tablespoon) were grainy, lumpy and tasted spoiled. The days before it was fine though, we never ordered yoghurt after that. Lunch and dinner services were fine with fair prices comparable to the rest of the island and very high food quality which we appreciated. We rented a car with the hotel without any problems which was fantastic and also dived with the company that resides at the hotels reception. Overally a positive experience.
Stayed 10 nights in Oct 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem! Perfect for business or pleasure!
I've been traveling for both business and pleasure in Vanuatu for 17years, The Espiritu is the best value I've found! This is my 'go-to' place in Santo. The staff have been exceptional, the rooms clean, and the restaurant fantastic. Located in the center of Luganville you step inside and feel like you're at a resort. It is rare that I get an immediate positive reaction to a hotel -- and i travel almost weekly -- but The Espiritu felt perfect from the start to the finish. This stay is a business trip but I'll be back for my next Santo holiday.
Stayed 2 nights in Oct 2017

8/10 Good

Anon, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central base for diving President Coolidge
This hotel delivers as a convenient and clean home base for diving the President Coolidge. There isn't much else to do in Santo, but this hotel provides a clean, convenient base if you want to do it. The kitchen also provided the most tasty and timely a la carte service in Longueville. The hotel staff were also very accomodating, even allowing a later than standard check-out, to accomodate an unwell passenger on an evening flight.
Stayed 5 nights in Jul 2017

10/10 Excellent

Josh, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice with great food
The pool/dining area is beautiful especially at night. Meals are expensive compared to elsewhere in town but quality is superb. Stagf are friendly an helpful. We had a room with balcony. It wasn't extravagant but was comfortable and clean. Unfortunately there was demolition going on next door which was noisy.
Stayed 7 nights in Jul 2017

8/10 Good

Bonnie, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in town centre. Friendly staff.
Perfect base for exploring santos. Lovely staff. Decent restaurant and breakfast. Good location in centre of town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good but beware of windowless rooms
Everything was good except the room had no windows! The only daylight came via the bathroom. Ask for room with a view (or at least a window) when booking.

10/10 Excellent

f, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the centre of town
Second time we have stayed here, great staff and management, very helpful with everything and recently renovated

8/10 Good

Ken, Boulder, Colorado, USA

Liked: Cleanliness, staff & service, room comfort
A nice setting in a great place
The Espiritu staff is exceptional, very warm and genuinely interested that you enjoy your stay. The location of the hotel in town lets you experience the life of Luganville while also giving you broad access to the island. The presentation of the hotel is lovely and inviting. The rooms, recently updated and comfortable, could have used the eye of someone with a little more experience in modern decor.

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and secure
Overnight stay on arrival Very pleasant staff, extremely helpful Room and balcony spotless! Fantastic food and service in Tu Restaurant Highly recommend Would stay again