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Room was nice and clean and the bed very comfortable. The air conditioning was loud but I just turned off and it was okay. The remote control for the tv basically didn’t work.
The supposed free drink every day didn’t happen
Cristel
Stayed 2 nights in Apr 2024
Response from Reservations on 16 Apr 2024
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The property was a nice place to stay , the breakfast was good , rooms were very clean and staff friendly and polite .
It's a five min walk to the scottish museum , close to kirkland graveyard and near to the Royal mile .
The only thing i would say is we thought the dinner prices were very expensive for a 4 star hotel but that might be a bit picky . The area around the hotel and north bridge could be cleaner but thats a problem in every city that needs to be addressed. Always wonder why we can't all be like the Japanese people who keep their country spotless
Gerard
Stayed 3 nights in Apr 2024
Response from Reservations on 16 Apr 2024
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For the price I would expect at least a chilled bottle of water in the fridge.
And for handing out toiletries at reception-ridiculous.
Stop trying to be so woke!!
stewart
Stayed 1 night in Apr 2024
Response from Reservations on 15 Apr 2024
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Not quite as sound-proofed, could hear doors slamming and talking but not too bad. Check-in took some time because Expedia payment had been processed on my end but not on the hotel's end, but staff was very nice about dealing with that issue.
Sara
Stayed 1 night in Apr 2024
Response from Reservations on 15 Apr 2024
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Great facilities, room was very neat; clean sheets & towels. Tea, coffee & biscuits in the room. Hotel location was very accessible & the fact that it was a VERY short walk away from Festival Theatre weherewe were going to see Hamilton (our reason for visit) was a HUGE bonus too. Staff we interacted with were very professional & helpful. I can say for sure ill be staying here again whenever im in Edinburgh for overnight visots or a weekend break.
Anthonia
Stayed 1 night in Apr 2024
Response from Reservations on 15 Apr 2024
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Good place to stay. Out of the bustle of the city centre but still close at hand.
Geoffrey
Stayed 1 night in Apr 2024
Response from Reservations on 4 Apr 2024
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10/10 Excellent
Heidi
30 Mar 2024
Heidi
Stayed 3 nights in Mar 2024
8/10 Good
Helena
Travelled with partner
29 Mar 2024
Liked: Cleanliness, staff & service, amenities
The hotel and room were nice and clean. However some of the lights in the room would not work, the body wash/ shampoo was of a very poor quality - they claim to try to reduce plastic waste, but doesn't matter how much I'd use, it would not foam enough, hard with long hair. Also room had moths, really hope I'm not taking any home with me.
Helena
Stayed 3 nights in Mar 2024
Response from Reservations on 1 Apr 2024
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We stayed here as it was so central for the theatre we were going to. Had a very nice time & the staff were really friendly. We had breakfast which was just ok.We would stay again.
Rosemary
Stayed 1 night in Jan 2024
Response from Reservations on 22 Mar 2024
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A hidden gem! Totally beyond expectations, especially for the price. Stayed in an executive double on top floor. Service was friendly. Great location in an area of the city we're not so familiar with. Huge choice of bars, restaurants, independent shops nearby and close to the Royal Mile without being too busy. Free parking onsite was a huge bonus too.
Donna
Stayed 1 night in Jan 2024
Response from Reservations on 13 Feb 2024
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8/10 Good
Geoffrey, Ashton-in-Makerfield
Travelled with partner
13 Jan 2024
Liked: Cleanliness, staff & service
The hotel is in a good location.
It’s got good amenities and the staff are very helpful.
Geoffrey
Stayed 3 nights in Jan 2024
Response from Reservations on 13 Feb 2024
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Fantastic stay! Staff were exceptional, rooms are fabulous, dining options lovely, and the location is perfect — just close enough to everything but in a quiet place. Loved Ten Hill Place!
Heather
Stayed 5 nights in Jan 2024
Response from Reservations on 13 Feb 2024
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8/10 Good
Alex
12 Jan 2024
Alex
Response from Reservations on 13 Feb 2024
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The staff were wonderful! However, or room, esp. the unheated bathroom area, could've been a tad warmer. Getting out of the shower was an act of courage.
Robert
Stayed 1 night in Jan 2024
Response from Reservations on 13 Feb 2024
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