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"Didn’t start off great with our room not able to cool down and the heater wouldn’t turn off. But they moved us to a better room. Overall great experience. "

"A nice place to stay and had good two nigh stay"

"I really like this hotel. Excellent service. Excellent hot breakfast."

"They have many nice and hard working staffs from all over the world. I have to write down the front desk staff from Indonesia and her name is Sally. She was exceptionally friendly and knew what she was doing. Grand Hyatt in Vail is so lucky to have many good workers./ Only thing that I have to point out the bad thing was that the chair lift wasn’t operating after one day. That was one of the factors that we booked the hotel but it wasn’t. We have to take the shuttle back and force with a lot of walking and carrying skis with ski boots on."

"Just loved it. Want to come back."

"GM Grace was excellent. Staff friendly and efficient. We had a pbl neighbor who was smoking at 9 pm first night. They handled( even though they kept smoking later). They moved us to an upgraded Suite. The rest of the stay was a pleasure."

"Very nice and helpful staff in an excellent location."

"Excellet!!!"

"Beautiful property with great amenities. Staff was wonderful, shout out to the front desk staff and the valet/bell staff - kind helpful and wonderfully kind. Booked for the ski in/ski out. Only downside is that the onsite restaurant was largely unavailable except for breakfast, end of season…"