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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Swissotel Al Ghurair

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
VIP Access
UNESCO Sustainable Property

Swissotel Al Ghurair

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationFish Roundabout3 min walk
    Popular LocationAl Ghurair Centre4 min walk
    Popular LocationDeira Twin Towers Shopping Centre15 min walk
    AirportDubai (DXB-Dubai Intl.)13 min drive

Choose dates to view prices

Premier Twin Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite, 1 Double Bed

  • 112 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Room, 1 King Bed

3.8/5 guest room rating
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Twin Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

Premier Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Classic Twin Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Suite, 1 Double Bed

  • 132 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Suite, 1 Double Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed (Swiss Select)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Dubai

Located near the boardwalk, Swissotel Al Ghurair is in Deira neighbourhood and is connected to a shopping centre. Bastakiya and Burj Khalifa are notable landmarks, and travellers looking to shop may want to visit Al Ghurair Centre and Gold Souk. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania.
Popular Location

What's nearby

  • Fish Roundabout - 3 min walk
  • Al Ghurair Centre - 4 min walk
  • Reef Mall - 10 min walk
  • Deira Twin Towers Shopping Centre - 15 min walk
  • Naif Souq - 20 min walk

Getting around

  • Salah Al Din Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • Liwan — 1 min walk
  • Shayan — 1 min walk
  • Lemongrass Thai Restaurant - 4 min walk
  • Pizza Hut - 4 min walk
  • Agemono - 4 min walk

About this property

Swissotel Al Ghurair

Luxury hotel connected to a shopping centre in Dubai with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 428 rooms boast deep soaking bathtubs, and offer free WiFi and sitting areas. 24-hour room service and minibars are standard, as are TVs with satellite channels.
Swissotel Al Ghurair offers 428 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
Swissotel Spa and Sport has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: AED 110 for adults and AED 65 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Russian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AED 153.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 110 for adults and AED 65 for children (approximately)
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transport to and from this property

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Swissotel Al Ghurair and receive a full refund?
Yes, Swissotel Al Ghurair offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Al Ghurair cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Swissotel Al Ghurair?
As of 10 Apr. 2021, prices found for a 1-night stay for 2 adults at Swissotel Al Ghurair on 17 Apr. 2021 start from AU$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Swissotel Al Ghurair have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Swissotel Al Ghurair pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swissotel Al Ghurair?
Self-parking and valet parking are free at this property.
What time is check-in at Swissotel Al Ghurair?
Check-in is from 3:00 PM - 4:00 AM.
What time is check-out at Swissotel Al Ghurair?
Checkout is at noon.
Does Swissotel Al Ghurair provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs (available on request). A fee of AED 235 per person applies.
Where is Swissotel Al Ghurair located?
This family-friendly Dubai hotel is located near the airport, within 2 mi (3 km) of Al Ghurair Centre and Gold Souk. Dubai Museum and Bastakiya are also within 3 mi (5 km). Salah Al Din Station is 5 minutes by foot and Union Station is 6 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 607 out of 960 reviews
5 - Excellent 63%
Rating 4 - Good. 253 out of 960 reviews
4 - Good 26%
Rating 3 - Okay. 57 out of 960 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 960 reviews
2 - Poor 2%
Rating 1 - Terrible. 23 out of 960 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
location in great , attached to a mall that has almost everything, hotel is new and room was clean and modern . What I didn’t like at all was the least attention by reception as all 4 of them where on the phone and no one cared to attend my check in request !! When I decided to eat in the room , called in room dining and for 20 minutes they kept ignoring my repeated calls , called front desk and weren’t helpful at all !!! So had to step down personally to ask for a meal in my room !! They promised to deliver it in 20-25 min Max , then it took them more than 40 min and also forgot to bring the drinks , very disappointed in a 5 star hotel
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel- everything about it was high quality. It’s super convenient that it’s attached to a mall, near a metro station, and they have a free shuttle to La Mer beach
Stayed 4 nights in Mar 2021

4/5 Good

Stayed 3 nights in Jan 2021

2/5 Poor

Stayed 1 night in Jan 2021

1/5 Terrible

Stayed 1 night in Jan 2021

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