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Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor spa bath
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
998 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationDubai Aquarium & Underwater Zoo8 min drive
Popular LocationDubai Mall10 min drive
Popular LocationBurj Khalifa14 min drive
AirportDubai (DXB-Dubai Intl.)18 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Sea View

    4.6/5 guest room rating

    Room amenities

    • 45 sq m
    • Sea view
    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed, Sea View
  • Deluxe Room, 2 Single Beds, Sea View

    4.4/5 guest room rating

    Room amenities

    • 45 sq m
    • Sea view
    • Sleeps 4
    More detailsDeluxe Room, 2 Single Beds, Sea View
  • Deluxe Room, 1 King Bed, Burj View

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed, Burj View
  • Deluxe Room, 2 Twin Beds, Burj View

    4/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 2 Twin Beds, Burj View
  • Horizon Deluxe, Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    More detailsHorizon Deluxe, Room, 1 King Bed
  • Suite, 1 Bedroom

    4.8/5 guest room rating

    Room amenities

    • 83 sq m
    • Partial sea view
    • Sleeps 4
    More detailsSuite, 1 Bedroom
  • Horizon, Executive Room

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 4
    More detailsHorizon, Executive Room
  • Horizon, Premier Room

    Room amenities

    • 66 sq m
    • City view
    • Sleeps 4
    More detailsHorizon, Premier Room

About this area

Dubai

Located in Dubai, Shangri La Hotel Dubai is in the city centre and near a metro station. Dubai Mall and BurJuman Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Safa Park and Dubai Creek. Travelling with kids? Make time for Dubai Aquarium & Underwater Zoo, or head to an event or a match at Meydan Racecourse. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Dubai Aquarium & Underwater Zoo - 8 min drive
  • Dubai International Convention and Exhibition Centre - 10 min drive
  • Dubai Mall - 10 min drive
  • Dubai Fountain - 12 min drive
  • Burj Khalifa - 14 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 18 min drive

Restaurants

  • Dunes Cafe — 1 min walk
  • Hoi An — 1 min walk

About this property

Shangri La Hotel Dubai

Family-friendly Dubai hotel in Trade Center, near Dubai Aquarium & Underwater Zoo
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, 3 bars/lounges and a health club are on-site. All 302 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.
Shangri La Hotel Dubai offers 302 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 73 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 120.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 150 for adults and AED 73 for children (approximately)
  • Airport shuttle fee: AED 315 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Dubai
Shangri-La Hotel
Shangri-La Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai

Frequently asked questions

Can I cancel my reservation for free at Shangri La Hotel Dubai and receive a full refund?
Yes, Shangri La Hotel Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri La Hotel Dubai cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to 5:30 AM.
What time is check-out at this property?
Checkout is at noon.
Does Shangri La Hotel Dubai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 315 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Dubai hotel is located in the business district, within 2 mi (3 km) of City Walk, Dubai Aquarium & Underwater Zoo and Dubai Mall. Burj Khalifa and Dubai International Financial Centre are also within 2 miles (3 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 17 minutes.

Guest reviews

Overall score and ratings for Shangri La Hotel Dubai

4.6
Wonderful
5 - Excellent
751
4 - Good
178
3 - Okay
45
2 - Mediocre
10
1 - Poor
14
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    The Hotel is situated in a great location and was very luxurious. However the staff went above and beyond to make my daughter and my stay a pleasurable one

    Stayed 7 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Terrific experience.Highly recommend this hotel.

    Terrific experience from the moment we arrived. Great location, exceptional service from reception staff and in restaurant. We had the evening buffet and morning breakfast. Both really good meals. Room was large and spacious and view of the Burj Khalifa as we had booked. My only complaint - no USB outlets in the room.

    Stayed 1 night in Mar 2020