Family Suite, 1 King Bed, Balcony, Partial Sea View | View from room

Reviews of Mövenpick Hotel Jumeirah Beach

5 out of 5
Mövenpick Hotel Jumeirah Beach
Jumeirah Beach Residence, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ENGIN

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Hello there! 🙋‍♂️ This marks my sixth visit to glitzy Dubai 🌃 & I usually opt for accommodations within the Marina JBR areas. This time round, a slight change, I decided to try out the Movenpick at JBR for the first time.🏨 Brought along my family 👨‍👩‍👧‍👦 and friends that formed two big happy units. We decided to book half-board trips for both families and dove headfirst into 10 days of supposed luxury and relaxation. Unfortunately, the restaurant didn't quite live up to expectations. Breakfast and dinner came out bland and were a sort of let down, not the culinary experience I was hoping for. 🥗🥘 As a result, much to our dismay, we had to seek taste outside for nine days, incurring additional costs which was unsavoury. Not to mention the lack of cordiality when approached for something as simple as apple and orange juice for the kids while dining in. The restaurant staff even went as far as to say that soft drinks were not included! 🙄🍹 On a brighter note, the reception and cleaning team were wonderful, especially the dedicated folks at the swimming pool. The lifeguards were extraordinarily helpful which made my day every time. 🏊‍♂️👍 One hiccup was the fact that despite having a scenic balcony view, the noise from horns and exhausts made sleep an impossible task 😴🚘🔊. Would I recommend the hotel? Yes, mainly due to its fantastic location! 👌 But I wouldn't say the same about the on-site restaurant. If you can take your meals outside, I suggest you
Stayed 9 nights in Apr 2024

10/10 Excellent

Marc Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at Movenpick. Staff are very professional, friendly and courteous and a special shout out to the pool attendant and bartender. Hotel is very well situated to bars, restaurant and beach. Will definitely stay again when I next visit Dubai.
Stayed 6 nights in Mar 2024
Response from Front Office Manager on 26 Mar 2024
Dear Marc, Thank you very much for taking the time to share your feedback online following your recent stay in Mövenpick JBR. We are glad to read you had such an enjoyable and memorable stay with us, your kind words of appreciation for our teams are truly uplifting, and I will be sure to share them with everyone.We look forward to welcoming you back soon for another pleasant stay in our hotel. Kind Regards, Alix LOYERFront Office Manager

10/10 Excellent

Everod, Oakville

Stayed 3 nights in Mar 2024
Response from Front Office Manager on 15 Apr 2024
Dear Everod, Thank you for taking the time to share your feedback following your recent experience in Movenpick JBR. I am happy to read you had a pleasant time and I do hope that we will have the opportunity to welcome you back again soon! Kind Regards, Alix LoyerFront Office Manager

8/10 Good

fadi rafik, Doha

Business traveller
Liked: Staff & service
No espresso machine in the room !
Stayed 5 nights in Feb 2024
Response from Front Office Manager on 14 Mar 2024
Dear Fadi Rafik, Thank you for taking the time to share your feedback with us following your recent stay in our hotel. I am happy to read you enjoyed your stay overall and thank you for such a valuable feedback about our rooms equipment. We currently provide espresso machines in our Suites but will indeed take your comment into consideration when looking into improving our facilities in the future. I do hope that despite the above we will have the opportunity to welcome you back again soon. Warm Regards, Alix LOYERFront Office Manager

10/10 Excellent

Amos

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Feb 2024
Response from Front Office Manager on 22 Feb 2024
Dear Amos, Thank you very much for taking the time to share your feedback and for choosing our hotel on your recent visit to Dubai. I am pleased to read that you had an enjoyable and comfortable stay on this occasion and I do hope that we will have the opportunity to welcome you back again soon. Kind Regards, Alix LOYERFront Office Manager

6/10 Okay

Craig

Liked: Cleanliness, staff & service, amenities
One of the older hotels so don’t expect too much… pool hardly gets any sun and the main lobby smells of smoke… oh and you can hear outside noise when in the room.
Stayed 4 nights in Feb 2024
Response from Front Office Manager on 19 Feb 2024
Dear Craig, Thank you for taking the time to share your feedback with us following your recent stay in Movenpick Hotel Jumeirah Beach. I am truly sorry to read that this experience was not up to your expectations and I do hope that we will have the opportunity to welcome you back soon for a more pleasant stay. Please do not hesitate to reach out for further details, as our guests comfort and satisfaction is our priority, we have indeed shared your comments with our management to consider for any future improvements. Sincerely, Alix LOYERFront Office Manager

10/10 Excellent

Rezwana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at Mövenpick. They looked after me so well considering I’m pregnant. Will definitely be going back!
Stayed 6 nights in Jan 2024
Response from Front Office Manager on 7 Feb 2024
Dear RezwanaThank you so much for choosing our hotel on this occasion and for taking the time to share your feedback with us. I am so happy to read you had such a pleasant and memorable stay with us. We do indeed look forward to welcoming you back again soon with your family!Kind Regards, Alix LOYERFront Office Manager

8/10 Good

Alireza, Westmount

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I chose the hotel for I knew the brand (Movenpick) and the location but for sure Movinpick should reconsider their current management & staff knowledge and understanding! on early morning around 2:30 AM some guests were partying disco style and much to my surprise after almost 30 mins I had to call the reception to report the incident.
Stayed 1 night in Jan 2024
Response from Front Office Manager on 29 Jan 2024
Dear Alireza, Thank you for taking the time to share your feedback following your recent stay in our hotel. I am happy to read you had overall an enjoyable experience and I do hope that despite the challenges you encountered on that occasion, we will have the opportunity to welcome you back again so that we can ensure you experience an even more comfortable stay Warm Regards, Alix LOYERFront Office Manager

8/10 Good

Niki

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 22 Jan 2024
Dear Niki, Thank you very much for taking the time to share this review online following your recent stay in our hotel and I am so happy to read you had such an enjoyable time. I do hope that we will have the opportunity to welcome you back again soon.Kind RegardsAlix LOYERFront Office Manager

10/10 Excellent

Vishal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Front Office Manager on 7 Feb 2024
Dear VishalThank you so much for taking the time to share your feedback with us following your recent stay in our hotel and for scoring us 5 out of 5 - it is a pleasure to read you had such a wonderful time!Looking forward to welcoming you back again soon!Kind Regards, Alix LOYERFront Office Manager

8/10 Good

jamileh

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Front Office Manager on 1 Jan 2024
Dear JamilehThank you so much for taking the time to share your feedback online following your recent stay with us and for choosing our hotel on this recent visit to JBR. I do hope that we will have the opportunity to welcome you back again soonKind Regards, Alix LOYERFront Office Manager

10/10 Excellent

muhammed

Liked: Amenities
One of the nicer hotels on JBR. Rooms and bathrooms were clean. Chocolate hour isn’t to be missed! Very conveniently located.
Stayed 5 nights in Dec 2023
Response from Front Office Manager on 1 Jan 2024
Dear Muhammed,Thank you for taking the time to share your feedback online following your recent stay with us, it is a pleasure to read you had such a comfortable and enjoyable stay -We look forward to welcoming you back again soon, Kind Regards, Alix LOYERFront Office Manager

8/10 Good

Sadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Front Office Manager on 1 Jan 2024
Dear SadiaThank you so much for taking the time to share your feedback online following your recent stay with us and for scoring us so high.I do hope that we will have the opportunity to welcome you back again soonWarm Regards, Alix LOYERFront Office Manager

8/10 Good

Samarasinghe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and lovely front office staff, extremely convenient and value for money. Bathroom shower flooded from the shower cubicle everytime we used it. Didn’t bother us too much as we were just using it as a base to sleep. Another minor annoyance was being hassled by the perfume and property sales people in the lobby shops everytime we walked past to and from the elevator.
Stayed 2 nights in Nov 2023
Response from Front Office Manager on 5 Dec 2023
Dear Samarasinghe, Thank you so much for taking the time to share your feedback following your recent stay in our hotel. It is a pleasure to read you had such a great time and thank you for highlighting the high quality of service provided by our teams on this occasion. I am sorry to read about the disturbance you experienced with our hotel lobby shops representatives. I will personally address your comments to respective management so that we can ensure such incident does not happen again. Warm RegardsAlix LOYERFront Office Manager

2/10 Terrible

Oleg

Stayed 1 night in Nov 2023
Response from Front Office Manager on 5 Dec 2023
Dear Oleg, Thank you for taking the time to share your feedback following your recent stay with us.I am truly sorry to read that your experience in our hotel was such a disappointment. Please do not hesitate to contact us for any further assistance and to share further details so that we can improve our services for all our guests in the futureI do hope that we will have the opportunity to welcome you back again soon!Kind Regards, Alix LOYERFront Office Manager

8/10 Good

Asma

Travelled with group
Liked: Cleanliness, staff & service
Lovely hotel and staff are absolutely brilliant. Can be a little too noisy, located in a very busy area, always a traffic build up outside.
Stayed 7 nights in Nov 2023
Response from Front Office Manager on 28 Nov 2023
Dear Asma, Thank you very much for taking the time to share your feedback following your recent stay in our hotel. It is a pleasure to read you had such a memorable experience in our hotel and that our staff were so brilliant. I am sorry to read that our location led to some disturbance and I do hope that despite this we will have the opportunity to welcome you back again. Warm Regards, Alix LOYERFront Office Manager

8/10 Good

Lars

Stayed 5 nights in Nov 2023
Response from Front Office Manager on 28 Nov 2023
Dear Mr. Lars, Thank you very much for taking the time to share your feedback following your recent stay with us. I am happy to read you had a pleasant stay and thank you for scoring us 8. As I can see some margin for improvements, please do not hesitate to reach out with further details so that we can improve our services for all our guests in the future. We truly value your feedback and hope to have the chance to welcome you back again soon, Kind RegardsAlix LOYERFront Office Manager

10/10 Excellent

Philipp

Stayed 1 night in Nov 2023
Response from Front Office Manager on 14 Nov 2023
Dear Philipp, Thank you so much for taking the time to score us following your recent stay in our hotel. It is a pleasure to read that you had such a great visit and that you enjoyed this experience. Looking forward to welcoming you back soon, Kind RegardsAlix LOYERFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Front Office Manager on 8 Nov 2023
Good morning, Thank you so much for taking the time to share your review following your recent stay with us! Looking forward to welcoming you back again soonKind Regards, Alix LOYERFront Office Manager

10/10 Excellent

DAVINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central hotel on JBR. Rooms were clean and comfortable. Breakfast was very good, lots of choice. Staff were so friendly and helpful throughout.
Stayed 7 nights in Oct 2023
Response from Front Office Manager on 8 Nov 2023
Dear Davina, Thank you so much for taking the time to post your review, it is a pleasure to read you had such a wonderful time on your last visit and thank you also for highlighting the quality of service provided by our teams during your stay I do hope that we will have the opportunity to welcome you back again soon!Kind Regards Alix LOYER Front Office Manager

6/10 Okay

Ayman

Liked: Cleanliness, staff & service
Disliked: Amenities
Close to the Main Street
Stayed 5 nights in Oct 2023
Response from Front Office Manager on 31 Oct 2023
Dear Ayman, Thank you very much for taking the time to reply to our online survey following your recent stay with us. I am sorry to read that despite the location of our hotel, we did not provide the expected experience as I can see you scored us 3 out 5.Please do not hesitate to reach out with any additional details as it would be our pleasure to assist in improving our hotel services and facilities. We truly appreciate your feedback and I do hope that we will have the opportunity to welcome you back soon. Kind Regards, Alix LOYERFront Office Manager

10/10 Excellent

Amrik, Aldridge

Stayed 7 nights in Oct 2023
Response from Front Office Manager on 8 Nov 2023
Dear Amrik, Thank you very much for taking the time to post your review, it is a pleasure to read you had such a great time on your last stay I do hope that we will have the opportunity to welcome you back again soon!Kind Regards Alix LOYER Front Office Manager

10/10 Excellent

Mohammed, Kalamazoo

Liked: Cleanliness, staff & service
Excellent hotel, and excellent location
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 21 Oct 2023
Dear Mohammed, Thank you so much for taking the time to share your feedback following your recent stay with us. I am so happy to read that you had such a great time and that you enjoyed our hotel facilities as well as our location!Kind Regards, Alix LoyerFront Office Manager

6/10 Okay

Craig

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are in desperate need for an update
In desperate need for an update. For one of the more premium hotels it’s disappointing. The aircon in the room didn’t work properly and couldn’t get below 24.5 degrees which is very annoying when it’s so hot and you go to the room to cool down. They tried to fix it twice but couldn’t. The drains smelt really bad to I actually thought someone had pee’d on the floor and the cleaner missed it!
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 11 Oct 2023
Dear Craig. Thank you so much for taking the time to share your feedback following your recent stay in our hotel. I am truly sorry to read that this visit was such a disappointment and that your comfort was impacted on multiple occasion. I have shared your feedback with our respective management so that we can ensure such incident does not happen again as the experience you described is indeed not up to the quality of service we strive to provide to all our guests. I do hope that we will have the opportunity to welcome you back so that we have the chance to restore your faith in our services. Please do not hesitate to reach out for any further assistance, Kind Regards, Alix LOYERFront Office Manager

10/10 Excellent

Christen Andre

Stayed 4 nights in Sep 2023
Response from Front Office Manager on 6 Oct 2023
Dear Christen Andre, Thank you so much for taking the time to share your feedback following your recent stay with us. I am so happy to read that you had such a wonderful stay on your last visit!Kind Regards, Alix LoyerFront Office Manager

8/10 Good

Florian

Stayed 4 nights in Sep 2023
Response from Front Office Manager on 27 Sept 2023
Dear Florian,Thank you so much for taking the time to share your feedback following your recent stay with us and for scoring us so high. I hope we have the opportunity to welcome you back to our hotel soon for another amazing stay!Warm Regards, Alix LoyerFront Office Manager

10/10 Excellent

Kajol Hiten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Front Office Manager on 27 Sept 2023
Dear Kajol Hiten,Thank you so much for taking the time to share your feedback following your recent stay with us and for scoring us so high. I hope we have the opportunity to welcome you back to our hotel soon for another amazing stay!Kind Regards, Alix LoyerFront Office Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful as soon as we went to check in. Ariz gave us an early check in as my fiance is pregnant and also put us on a high floor with a sea view, he was exactly what you would want as a 1st impression if it was your own business. This level of service continued throughout the holiday, food was amazing and was only topped by the restaurant staff. Thank you for making our last holiday as a 2 so memorable.
Stayed 6 nights in Sep 2023
Response from Front Office Manager on 20 Sept 2023
Dear Robert, What a fantastic feedback for our teams here in Movenpick Hotel Jumeirah Beach! Thank you very much for taking the time to share your review following your recent stay in our hotel. I am so happy that you and your fiancée had such a memorable stay and I hope that we will have the opportunity to welcome you back to our hotel soon for another wonderful stay! Warm Regards, Alix LoyerFront Office Manager

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only were the staff incredibly attentive but an extra shout out to both Rita at the cafe (for making me feel at home and providing great service) and also to Ying Lyu especially for making everything extra special and solving all my issues and making my stay memorable
Stayed 1 night in Sep 2023
Response from Front Office Manager on 14 Sept 2023
Dear Grant, What a wonderful feedback for our teams in Movenpick Hotel Jumeirah Beach! Thank you very much for taking the time to share your review following your recent stay in our hotel and for highlighting the quality of service provided by Ying and Rita! I hope that we will have the opportunity to welcome you back to our hotel soon for another wonderful stay!Warm Regards, Alix LoyerFront Office Manager

10/10 Excellent

Catriona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay in Dubai and the hotel was beautiful, lovely attentive staff. Pool area lovely with the most helpful and welcoming staff. Would definitely recommend
Stayed 10 nights in Sep 2023
Response from Front Office Manager on 14 Sept 2023
Dear Catriona, Thank you so much for taking the time to share your feedback following your recent stay with us and for highlighting the quality of service provided by our teams on this occasion! We really appreciate and value your feedback and I hope we have the opportunity to welcome you back to our hotel soon for another amazing stay!Kind Regards, Alix LoyerFront Office Manager

10/10 Excellent

Grant

Stayed 1 night in Sep 2023
Response from Front Office Manager on 2 Oct 2023
Dear Grant,Thank you so much for taking the time to share your feedback following your recent stay with us and for scoring us so high. I hope we have the opportunity to welcome you back to our hotel soon for another memorable stay!Warm Regards, Alix LoyerFront Office Manager

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, will definitely visit again!
Stayed 11 nights in Aug 2023
Response from Front Office Manager on 2 Sept 2023
Dear Zain,What a wonderful feedback for our teams in Movenpick Hotel Jumeirah Beach! Thank you so much for your kind words and for taking the time to share your feedback following your recent stay in our hotel. I am so happy to read you had such a wonderful time and we look forward to having the opportunity to welcome you back soon!Warm Regards, Alix Loyer Front Office Manager

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, eat out.
Nice hotel and friendly reception staff. Buffet breakfast and dinner staff were very slow at drinking even water and coffee from their station (excluding the self service coffee) and removing dirty plates from the tables.
Stayed 2 nights in Aug 2023
Response from Front Office Manager on 9 Sept 2023
Dear John, Thank you so much for taking the time to share your feedback with us following your recent stay in our hotel. Thank you also for highlighting the friendliness of our teams.I have noticed your comments about the quality and efficiency of the service provided in the restaurant during your stay. I am truly sorry to read this impacted your comfort and satisfaction. Please rest assured that we will address those as I can see an opportunity for additional training to be provided to our teams in order to improve the experience of our guests in the future. I do hope that we will have the opportunity to welcome you back soon in order to restore your faith in our services. Kind Regards, Alix LOYERFront Office Manager

10/10 Excellent

Hadya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed at. Lovely staff. Upgraded me to a semi sea view room. My only criticism is the noise coming from the road, I could hear it in the room. The window insulation isn’t great. Also upstairs room were moving furniture every morning, it woke me up and sounds of banging of cleaners outside.
Stayed 4 nights in Aug 2023
Response from Front Office Manager on 23 Aug 2023
Good afternoon Hayda, Thank you so much for taking the time to review us following your recent experience with us. It is a pleasure to read you particularly enjoyed the room prepared for you and the service provided by our teams. I am truly sorry that the noise from outside impacted your comfort and satisfaction. I do hope that despite this we will have the opportunity to welcome you back and we will ensure a more quiet room so that your next stay can be even more pleasant! Kind Regards,Alix LoyerFront Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Front Office Manager on 17 Aug 2023
Good afternoon, Thank you so much for taking the time to review us following your recent experience with us. We look forward to having the opportunity to welcome you back soon !Kind Regards,Alix LoyerFront Office Manager

10/10 Excellent

Dalia

Stayed 3 nights in Jul 2023
Response from Front Office Manager on 23 Aug 2023
Good afternoon Dalia, Thank you so much for taking the time to review us following your recent experience with us. We look forward to having the opportunity to welcome you back soon !Kind Regards,Alix LoyerFront Office Manager

10/10 Excellent

Shafiul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good experience at the property.
Stayed 2 nights in Jul 2023
Response from Front Office Manager on 2 Sept 2023
Dear Shafiul,What a wonderful feedback for our teams in Movenpick Hotel Jumeirah Beach! Thank you so much for your kind words and for taking the time to share your feedback following your recent stay in our hotel. I am so happy to read you had such a wonderful time and we look forward to having the opportunity to welcome you back soon!Warm Regards, Alix Loyer Front Office Manager

10/10 Excellent

Irelyn Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Front Office Manager on 28 July 2023
Dear Irelyn, Thank you so much for taking the time to share your feedback following your recent stay with us. I am so happy to read that you had such a great stay on your last visit!I hope we have the opportunity to welcome you back to our hotel soon for another amazing stay!Kind Regards, Alix LoyerFront Office Manager

4/10 Poor

salah

Not good
Stayed 7 nights in Jul 2023
Response from Front Office Manager on 28 July 2023
Good afternoon Mr. Khan, Thank you so much for taking the time to share your review following your recent stay with us. I am truly sorry to read this occasion seemed to have been such a disappointment. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence.Please do not hesitate to contact us with further details as it would be greatly helpful. Sincerely, Alix LoyerFront Office Manager

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Adam Peter

Stayed 4 nights in Jun 2023
Response from Front Office Manager on 28 July 2023
Dear Adam, Thank you so much for taking the time to share your feedback following your recent stay with us. I am so happy to read that you had such a great stay on your last visit!I hope we have the opportunity to welcome you back to our hotel soon for another amazing stay!Kind Regards, Alix LoyerFront Office Manager

10/10 Excellent

lee

Stayed 3 nights in Jun 2023
Response from Front Office Manager on 29 June 2023
Dear Lee, Thank you so much for taking the time to share your feedback following your recent stay with us. I am so happy to read that you had such a great stay on your last visit!I hope we have the opportunity to welcome you back to our hotel soon for another amazing stay!Kind Regards, Alix LoyerFront Office Manager

10/10 Excellent

aran, ramat gen

Business traveller
Liked: Staff & service, property conditions & facilities
Nice hotel not fancy but clean and nice staff auper friendly tasty breakfast and cool gym
Stayed 1 night in Jun 2023
Response from Front Office Manager on 26 June 2023
Dear Aran, Thank you very much for taking the time to share your comment following your recent stay with us. I am so happy to ready you enjoyed our hotel facilities and daily Breakfast buffet, I do hope that we will have the chance to welcome you back again soon!Kind Regards, Alix LoyerFront Office Manager

8/10 Good

Parul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very friendly staff at the reception Akash then breakfast and dining staff Laxmi took extra effort with the food she was very very caring and helpfulTusit very very friendly who works at the breakfast and by the pool bar and all the 3 life guard very helpful .Irene warm welcome person overall we enjoyed only because of the friendly helpful staff .
Stayed 7 nights in Jun 2023
Response from Front Office Manager on 26 June 2023
Dear Parul, What a fantastic feedback for our teams in Movenpick Hotel Jumeirah Beach, Thank you very much for taking the time to share your comment following your recent stay with us and for highlighting the high quality of service and care provided by our teams on this occasion. I do hope that we will have the chance to welcome you back again soon!Kind Regards, Alix LoyerFront Office Manager

6/10 Okay

Arshad

Travelled with partner
Liked: Cleanliness, staff & service
Property is in a good location. Close to other shops and the beach. Food wise - breakfast buffet has plenty of choice but the food is average. Sheesha place doesnt open until 5.30pm and could do with being open all day like other hotels on the same stretch. Staff are all extrmerly respectfull and helpfull.
Stayed 7 nights in Jun 2023
Response from Front Office Manager on 26 June 2023
Dear Arshad, Thank you very much for taking the time to share your feedback following your recent stay with us. It is a pleasure to read you had such a comfortable stay and that you particularly enjoyed our location, daily breakfast buffet as well as the quality of service provided by our teams. I have noticed your comment about our shisha service timings. I will indeed share the same with respective management so that this can be looked into Kind Regards, Alix LoyerFront Office Manager

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Front Office Manager on 26 June 2023
Dear Stanley, Thank you very much for taking the time to answer this survey following your recent stay with us. I do hope that we will have the chance to welcome you back again soon!Kind Regards, Alix LoyerFront Office Manager

10/10 Excellent

Yves

Stayed 2 nights in Jun 2023
Response from Front Office Manager on 19 June 2023
Dear Yevs, What a fantastic score for our teams in Movenpick Hotel Jumeirah Beach, Thank you very much for taking the time to reply to this survey following your recent stay with us. I do hope that we will have the chance to welcome you back again soon!Kind Regards, Alix LoyerFront Office Manager

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Service from all pool guys was exceptional especially Arief. They were welcoming and nothing too much trouble. We had lounge access and Girly and Joy were lovely and efficient. The bar pool guy (no name sorry) was great too. Room was v clean and water supplied daily. A lovely stay again!
Stayed 5 nights in Jun 2023
Response from Front Office Manager on 15 June 2023
Dear Jane, What a fantastic feedback for our teams in Movenpick Hotel Jumeirah Beach, Thank you very much for taking the time to share your comment following your recent stay with us. I do hope that we will have the chance to welcome you back again soon!Kind Regards, Alix LoyerFront Office Manager

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were the best. I'd like to buy some. The mattress was perfect. The staff were beyond reproach. Con: I slipped on the bathroom floor, wet from shower and bathmat moved over, broke a toe. The design of the bathroom with the shower right by the door could be improved in future by having the toilet and shower locations reversed.
Stayed 1 night in Jun 2023
Response from Front Office Manager on 12 June 2023
Dear Debra, Thank you very much for taking the time to share your feedback following your recent stay with us. It is a pleasure to read about how much you enjoyed your experience and that you had such a memorable visit. I do hope that we will have the chance to welcome you back soon and please rest assure that your comment about the bathroom has been shared with our management so that we can improve pour facilities for all our guests. Please do not hesitate to contact us for any assistance ahead of a future visit, Warm Regards, Alix LoyerFront Office Manager

10/10 Excellent

Zubair

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a very excellent time. The staff were incredibly kind and friendly! We will most certainly be back!
Stayed 5 nights in May 2023
Response from Front Office Manager on 6 June 2023
Dear Zubair, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Beach. Thank you so much for taking the time to share your feedback and for highlighting the quality of service provided by our teams. I will share your comments with them as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alix LOYER Front Office Manager