Dear Vahe,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Shayzan Monique,Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the JW Marriott Marquis Hotel Dubai and I am happy to read from your comments that you very much enjoyed your stay.Thank you for recognizing Ahmed and Gourav for delivering exceptional service – they were truly delighted when I shared your positive feedback.We look forward to welcoming you back again soon.Sincerely,Ekaterina GeyDirector of Quality

Dear Jasjot,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Demetria Mccootie,Thank you for sharing your review.I am delighted to know that you had a great experience during your recent stay with us and truly enjoyed various dining options that we have at the hotel. We look forward to your soonest return.Sincerely,Ekaterina GeyDirector of Quality

Dear abdulatif,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Katrina Grace,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Racquita,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear himansu,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Valdo,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Judit,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Alonso,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Sharonda,Thank you for your review.I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team. Our associates are passionate about creating memorable experiences for our guests and it is encouraging to read that we could impress you.We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality

Dear Bradley Jordan,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay, while the team ensured to look well after you.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Rayan,Thank you for your feedback.I am truly sorry to know that your experience was not perfect on this occasion, and the way our Front Desk team handled your request for early check in did not meet your expectations. Please accept my sincere apologies for the frustration caused. I have also shared your comments with our Director of Front Office Operations, so that he can work with the team on improvements. We highly appreciate your loyalty as our valued Gold Elite member, and we hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality

Dear Aileen,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear U,Thank you for your review.I am delighted to know that you had a pleasant experience, overall.Your constructive feedback on the maintenance level is surely noted, and I apologize for the inconvenience caused. I have also shared your comments with our Director of Engineering, so that he can consider it for future enhancements. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear LeRoy,Thank you for your review.I am glad to know that you had a pleasant experience during the stay and the team could impress you by delivering exceptional service.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Tanesha,Thank you for your feedback.I am sorry to know that your experience was not entirely perfect, and we couldn’t fully meet your expectations on this occasion. Please accept my sincere apologies for any inconvenience caused. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

Dear doris,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Pamala,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Amir Miar,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Valerie,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Roy,Thank you for your review.I am delighted to know that you had a great experience and truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Courtney,Thank you for sharing your review.I am delighted to know that you had a great experience and enjoyed the comfort of your room, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Hiroshi,Thank you for your feedback.Thank you for taking the time to complete the Guest Satisfaction Survey for your recent stay at the JW Marriott Marquis Hotel Dubai. I am sorry to know that your experience was not entirely perfect, and you encountered delay during check in process and later on, while communication to Guest Experience Team. Please accept my sincere apologies for the inconvenience caused. I have also shared your feedback with our Director of Rooms, so that he can review it with the team in detail and work on improvements. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future. Sincerely,Ekaterina GeyDirector of Quality

Dear Rachita,Thank you for your review.I appreciate your feedback and I am happy to read that you had a pleasant experience, overall. Your constructive comments on the condition of the hotel and traffic are surely noted and I apologize for the inconvenience caused. I have also shared your feedback with our hotel leadership team, to be considered for future enhancements. We look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality

Dear Jamal Theodore,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Fadi,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Amber,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Najeeb,Thank you for taking the time to share your feedback.It is disappointing to read that your experience was below satisfactory, and we couldn’t meet your expectations on this occasion. After reviewing the history of your stay with our Front Desk team and leaders who were in communication with you, I understood there was a challenge at arrival stage and room with king size bed was not available. Please accept my sincere apologies for the inconvenience caused. Kindly note that we always aim to accommodate our guests’ special requests and preferences while allocating rooms for arrival, however it may become challenging at times, especially when the hotel runs on its full capacity. Therefore, requests for specific bed type are always prioritized, however remain a subject to availability. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

Dear U,Thank you for sharing your review.I appreciate your feedback and I am happy to read that you had an enjoyable experience, overall. Your constructive comments on the condition of the hotel are surely noted and I apologize for the inconvenience caused. I have also shared your feedback with our hotel leadership team, to be considered for future enhancements. We look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality

Dear Shelleyanne,Thank you for your review.I am very happy to know that you had an amazing experience, while the team extended their genuine hospitality and made you feel truly special.We look forward to your soonest return to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Daniel,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Georgia,Thank you for your review.I am glad to know that you had a pleasant experience, overall.Your constructive feedback on the nachos at Vault bar is surely noticed, and I apologize for the inconvenience caused. I have also shared your comments with our Director of Culinary, so that he can consider it for future enhancements. We hope to see you again as our valued guest whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality

Dear Donald Lee,Thank you for your review.I am delighted to know that you had an enjoyable stay experience and truly appreciated high level of service delivered by our Housekeeping team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Mekonen,Thank you for your review.I am sorry to know that your experience was not entirely perfect, and we couldn’t fully meet your expectations on this occasion. Please accept my sincere apologies for any inconvenience caused.We highly appreciate you as our valued guest, and we hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality

Dear David,Thank you for your review.I am delighted to know that overall, you had a pleasant experience and appreciated genuine hospitality extended by the team. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Curtis,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had a pleasant experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Uzma,Thank you for your review.I am glad to know that you had a pleasant experience, overall and appreciated high level of service provided by the team.Your constructive feedback on the condition of the shower is surely noted, and I apologize for the discomfort caused. I have also shared your comments with appropriate department heads, to ensure actions are taken for improvement. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future. Sincerely,Ekaterina GeyDirector of Quality

Dear Shiu,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Kerstin,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Ravindra,Thank you for your review.I am delighted to know that you had a great experience during your stay with us and truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Hyunjung,Thank you for your review.I am glad to know that you had a pleasant experience with us, overall. Your constructive feedback on the construction works around the hotel are surely noted, and I apologize for the discomfort caused. There is a light construction ongoing across the road at the moment, however works are performed during the day only, to minimize the discomfort for the area residents. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear SU HEE,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Anisley,Thank you for your review.I am glad to know that you had a pleasant experience, overall.Your constructive feedback on the comfort of beds is surely noted and I apologize for the discomfort caused. I have also shared your comments with our Executive Housekeeper, to be considered for future enhancements.Thank you for being our valued guest and we look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality

Dear Sawsan Ahmed A,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality

Dear Jon,Thank you for your review.I am glad to know that you had a great experience during your recent stay with us.We hope to see you again as our valued guest whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality