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Reviews

4.6 / 5Wonderful
628 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai Festival City Mall
    9 min walk
  • Popular Location
    Festival Center
    9 min walk
  • Popular Location
    Dubai Dolphinarium
    6 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    6 min drive

Book online or call:

1800 809 285

Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area

    Dubai

    In the city centre, Crowne Plaza Festival City is in an area with good airport proximity and shopping. Dubai Festival City Mall and Dubai Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit City Centre Deira and BurJuman Mall. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Dubai Festival City Mall - 9 min walk
    • Festival Center - 9 min walk
    • City Centre Deira - 5 min drive
    • Dubai Dolphinarium - 6 min drive
    • Dubai Creek - 6 min drive

    Getting around

    • Emirates Station - 4 min drive
    • Dubai (DXB-Dubai Intl.) - 6 min drive

    Restaurants

    • Where to eat
    • Zaytoun – Poolside restaurant offering Mediterranean cuisine. Serves breakfast, lunch and dinner.
    • Belgian Beer Cafe Dubai – Bar. Serves brunch, lunch and dinner.
    • Skyline Lounge – Poolside brasserie with a bar. Open daily.
    • Mazar Lounge – Café offering international cuisine. Serves light fare daily.

    About this property

    Crowne Plaza Festival City

    Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 316 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and Plasma TVs.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Free nearby parking
    Valet parking: AED 27 per night
    Return airport shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily: AED 120 per person
    1 restaurant and 1 coffee shop/cafe
    1 bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    24-hour health club
    Children's pool
    Full-service spa
    Outdoor pool
    Sauna
    Shopping
    Hot tub
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Children's pool
    Dry-cleaning service
    In-room childcare (surcharge)
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Snack bar/deli
    Soundproofed rooms

    Conveniences

    ATM/banking services
    Ballroom
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance

    Languages spoken

    Arabic
    Chinese
    English
    Filipino
    French
    German
    Hindi
    Italian
    Portuguese
    Romanian
    Russian
    Spanish
    Turkish

    Business services

    11 meeting rooms
    Business centre
    Computer station
    Conference centre

    Outdoors

    BBQ grill(s)
    Garden
    Pool sunloungers
    Pool umbrellas
    Rooftop terrace

    Spa

    10 treatment rooms
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Manicures and pedicures
    Massage - prenatal
    Massage/treatment rooms
    Spa open daily
    Hot tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bidet
    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    plasma TV
    premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    Safe
    Slippers
    Soundproofing
    4.6

    Wonderful

    5 - Excellent
    433
    4 - Good
    159
    3 - Okay
    18
    2 - Mediocre
    9
    1 - Poor
    9
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.6
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent hotel with good location and great access to the mall and water seen .

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    great hotel

    Very nice hotel, rooms are sparkling clean and as new, location of the hotel is the best.

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great hotel, however 2 single beds does not accommodate a family of 3 (as advertised).

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good but needs more restaurants/bars

    while booking I was supposed to get a sea view but while checking in they told me to pay extra to get the sea view

    Stayed 5 nights in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location, convenient for the airport and right next to Festival City Mall, increasing the nearby dining options, hotel staff are very helpful and friendly. Belgian Beer Cafe great for drinks and food, with a nice outside terrace with great views across the creek to the Burj Kalifia.

    Stayed 7 nights in Nov. 2019

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