Crowne Plaza Dubai Apartments, an IHG Hotel

Photo gallery for Crowne Plaza Dubai Apartments, an IHG Hotel

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Minibar, in-room safe, soundproofing, free cots/infant beds
Minibar, in-room safe, soundproofing, free cots/infant beds
Minibar, in-room safe, soundproofing, free cots/infant beds

Overview of Crowne Plaza Dubai Apartments, an IHG Hotel

Crowne Plaza Dubai Apartments, an IHG Hotel

5.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Sheikh Zayed Al Nahyan Road, Dubai

Explore the area

  • Popular LocationDubai International Financial Centre11 min walk
  • Popular LocationDubai International Convention and Exhibition Centre12 min walk
  • Popular LocationDubai World Trade Centre8 min drive
  • AirportDubai (DXB-Dubai Intl.)18 min drive

Choose dates to view prices

About this area

Dubai

Crowne Plaza Dubai Apartments, an IHG Hotel is located in Trade Center, a neighbourhood in Dubai, and is near the airport and near a metro station. Dubai Mall and Gold Souk are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo. Looking to enjoy an event or a game while in town? See what's happening at Dubai Autodrome or Meydan Racecourse. Take the opportunity to explore the area for water adventures such as swimming and other activities like outlet shopping.

What's nearby

  • Dubai International Financial Centre - 11 min walk
  • Dubai International Convention and Exhibition Centre - 12 min walk
  • Jumeirah Mosque - 5 min drive
  • City Walk - 7 min drive
  • Dubai World Trade Centre - 8 min drive

Getting around

  • Emirates Towers Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 18 min drive

Restaurants

  • Elevation Burger - 2 min walk
  • Fibber Magee’s - 4 min walk
  • Jashan - 4 min walk
  • Tresind - 5 min walk
  • Celsius Restaurant - 5 min walk

About this property

Crowne Plaza Dubai Apartments, an IHG Hotel

Luxury Dubai hotel in Trade Center, walk to Sheikh Zayed Road
Along with 7 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site.
Crowne Plaza Dubai Apartments, an IHG Hotel offers 568 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a bath with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. This Dubai hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages spoken

Arabic, Chinese (Mandarin), English, Filipino, German, Hindi, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 80 per day)
  • Available in some public areas: Free WiFi, Wired Internet (AED 80 per day)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 125 for adults and AED 63 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Al Fresco
  • Sakura
  • Al Dana
  • Al Tannour
  • Cappuccino's

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3961 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Hob

More

  • Guidebooks/recommendations
  • Local maps
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

The check-in location differs from the property location; to check in, go to Lobby level in the hotel tower.
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Reception is located on the lobby level of the hotel tower.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 125 for adults and AED 63 for children (approximately)
  • Fee for in-room wired Internet: AED 80 per day (rates may vary)
  • Fee for wired Internet in public areas: AED 80 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Crowne Plaza Dubai
Hotel Crowne Plaza Dubai Apartments Dubai
Dubai Crowne Plaza Dubai Apartments Hotel
Hotel Crowne Plaza Dubai Apartments
Crowne Plaza Dubai Apartments Dubai
Crowne Plaza Apartments
Crowne Plaza
Crowne Plaza Dubai Apartments
Crowne Plaza Dubai Apartments, an IHG Hotel Hotel
Crowne Plaza Dubai Apartments, an IHG Hotel Dubai
Crowne Plaza Dubai Apartments, an IHG Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 31 out of 72 reviews
5 - Excellent 43%
Rating 4 - Good. 19 out of 72 reviews
4 - Good 26%
Rating 3 - Okay. 11 out of 72 reviews
3 - Okay 15%
Rating 2 - Poor. 6 out of 72 reviews
2 - Poor 8%
Rating 1 - Terrible. 5 out of 72 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

1/5 Terrible

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is very old needs updated.
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer Service Very Elaborate Breakfast. Will highly Recommend.
Stayed 8 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only disappointment was the WiFi it was very very weak
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a long transit stop at Dubai, arriving in the early morning and leaving at midnight the same day. We booked crown plaza to have some rest because of our 2 young children. The receptionist let us check in early as we will check out before midnight, which is much appreciated. The hotel is at brilliant location, close to restaurants, Dubai mall etc. and got valet parking. We’ve not used restaurant so can’t comment on it. The only thing I would say that the hotel needs some refurbishment soon. They’ve got a long escalator up to the reception, which is very old and doesn’t give guests a good first impression.
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities metro nearby
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff will recommend to everyone 👏👍
Stayed 11 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. The room was clean and made our vacation worry-free. The only negative is the restaurant Wagamama that's located on the property. The service was horrible. I went to dine in with my son one time. They forgot our order and we waited for an hour and a half for our soup. So then I just ask them to pack it to go. When I got to my room, I found that they gave us someone else's leftovers. So disgusting. I took it back and complained to the manager. I asked for new food and a full refund because of their horrible service. When she refused, I said keep the food and I want my money back. Never again. This restaurant is not on the same level of service that I would expect from Crowne Plaza.
Stayed 5 nights in Mar 2022

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This property reminds me of Beirut in the 1980s - in desperate need of a refurb throughout. Rooms full of old furniture and a very bad smell. Breakfast was chaotic every day along with the check-in. Property is a 2* at best - nowhere near the expected quality for a Crowne Plaza Hotel. Only good thing to say is the location is very good - which was handy as I stayed with friends instead and only used the hotel to store my personal belongings. Very disappointed.
Stayed 6 nights in Mar 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good but needs attention
Generally good, but room boy needed chasing to empty bins every day TV picture appalling like watching in a snow storm
Stayed 4 nights in Mar 2022