Room, 2 Single Beds, Balcony (Sea Front View Lounge Access)

Reviews of Amwaj Rotana, Jumeirah Beach - Dubai

5 out of 5
Amwaj Rotana, Jumeirah Beach - Dubai
Jumeirah Beach Residence, The Walk, Dubai, Dubai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute
Stayed 6 nights in Mar 2024
Response from Hossam Kamal, General Manager on 25 Mar 2024
Dear Stephen,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

2/10 Terrible

Debra

Travelled with group
Disliked: Amenities
Absolutely disgusting
Stayed 7 nights in Mar 2024
Response from Hossam Kamal, General Manager on 21 Mar 2024
Dear Debra,Thank you for taking the time to share your feedback regarding your recent stay with us. Your input is valuable to us as we constantly strive to improve our services.I regret to learn that your experience did not meet your expectations. We take such matters seriously and have initiated an investigation into the issues you've raised. However, I must clarify that my colleagues tried to reach out to you for further clarification and resolution but have been unsuccessful thus far.Please be assured that we are committed to addressing any concerns you may have and would greatly appreciate the opportunity to discuss your experience in more detail. Looking forward for your kind revert.Warm regards,Hossam KamalGeneral Manager

10/10 Excellent

Hazim, Riyadh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff, service...
Stayed 2 nights in Mar 2024
Response from Hossam Kamal, General Manager on 8 Mar 2024
Dear Hazim,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Shanaz

Liked: Cleanliness, staff & service, property conditions & facilities
Overall we really enjoyed our stay, staff were helpful, lovely hotel just a couple of minutes walk to beach. The breakfast was excellent a lot of variety. The only slight downfall was waiting to get access to our room when we arrived , it would have been good if we were allocated another room whilst waiting as we had to wait along time. Otherwise me and my husband really loved our stay and would definitely visit again.
Stayed 7 nights in Feb 2024
Response from Hossam Kamal, General Manager on 8 Mar 2024
Dear Shanaz,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

shabnam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Hossam Kamal, General Manager on 8 Mar 2024
Dear Shabnam,Our sincere appreciation for leaving this positive feedback! We are delighted to read that your experience with us has met your expectations - thank you so much, this means a lot to us! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager

10/10 Excellent

Elizabeth

Stayed 5 nights in Feb 2024
Response from Hossam Kamal, General Manager on 21 Mar 2024
Dear Elizabeth,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property close to everything I was looking for, beach, shopping, and restaurants. Staff was incredible as well.
Stayed 9 nights in Feb 2024
Response from Hossam Kamal, General Manager on 26 Feb 2024
Dear Yvonne,Thank you so much for taking the time to share your positive experience at Amwaj Rotana JBR. We are delighted to hear that our location, with its proximity to the beach, shopping, and restaurants, met your expectations and contributed to an enjoyable stay.Our team takes great pride in providing excellent service, and it's heartening to know that you found our staff to be incredible. We strive to create memorable moments for our guests, and your kind words serve as a testament to our commitment.Your feedback is invaluable to us, and we sincerely appreciate your choosing our property for your stay. We look forward to the pleasure of welcoming you back in the future. Thank you once again for choosing Amwaj Rotana JBR. Wishing you safe and pleasant travels!Warm regards,Hossam Kamal,General Manager

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for beach and shopping. Amazing staff. In particular Akbar at reception and Zeeshan from housekeeping who always greeted us with a smile. Thank you for making our stay so comfortable and enjoyable.
Stayed 5 nights in Feb 2024
Response from Hossam Kamal, General Manager on 21 Feb 2024
Dear Salma,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Asad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star service with a smile! Could not fault this place at all. It has the best buffet that I have ever had. The staff were absolutely brilliant and attended to our every need. If you're looking at visiting Dubai then please consider staying at the Amwaj Rotana. It's in a prime location, right outside the JBR Strip and next to the beach and restaurants if you want to explore beyond the already amazing restaurants at the hotel. I will definitely be back soon!
Stayed 5 nights in Dec 2023
Response from Hossam Kamal, General Manager on 15 Jan 2024
Dear Asad,Thank you for staying at Amwaj Rotana Hotel-Jumeirah Beach, Dubai on your business trip and for sharing your wonderful feedback. I am personally overjoyed to know that you had a wonderful experience during your stay with us; nothing makes me happier than knowing we have met the expectations of our guests and they all leave the property with utmost satisfaction and beautiful memories to take them back home. I am glad that our team was graciously friendly and helpful. I will ensure to let them know of your appreciation and I am certain this will go a long way in motivating them. I look forward to another opportunity of hosting you on your next visit to Dubai.Kind regards,Hossam Kamal, General Manager

10/10 Excellent

Hazim, Riyadh

Stayed 4 nights in Dec 2023
Response from Hossam Kamal, General Manager on 15 Jan 2024
Dear Hazim, Our sincere appreciation for leaving this positive feedback! We are delighted to read that your experience with us has met your expectations - thank you so much, this means a lot to us! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Superb. Great hotel. Great location.
Stayed 1 night in Oct 2023
Response from Hossam Kamal, General Manager on 15 Jan 2024
Dear Andrew,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

8/10 Good

Peter

Stayed 5 nights in Dec 2023
Response from Hossam Kamal, General Manager on 15 Jan 2024
Dear Mr. Peter, Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Alam

Stayed 8 nights in Nov 2023
Response from Hossam Kamal, General Manager on 5 Dec 2023
Dear Alam,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Hossam Kamal, General Manager on 26 Nov 2023
Dear Barbara,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

10/10 Excellent

Zayn

Stayed 5 nights in Nov 2023
Response from Hossam Kamal, General Manager on 5 Dec 2023
Dear Zayn,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

10/10 Excellent

PROF. ZIAD

Stayed 5 nights in Nov 2023
Response from Hossam Kamal, General Manager on 15 Jan 2024
Dear valuable guest, Our sincere appreciation for leaving this positive feedback! We are delighted to read that your experience with us has met your expectations - thank you so much, this means a lot to us! We look forward to having the opportunity to welcome you again to our hotel soon. Best regards, Hossam Kamal, General Manager.

10/10 Excellent

Jan-Gerd

Stayed 3 nights in Nov 2023
Response from Hossam Kamal, General Manager on 5 Dec 2023
Dear Jan-Gerd, Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Cosmos, Melton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ticked the box on all expectations
Stayed 7 nights in Oct 2023
Response from Hossam Kamal, General Manager on 14 Nov 2023
Dear valuable guest,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Stephanie Wren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Hossam Kamal, General Manager on 5 Dec 2023
Dear Stephanie,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hmm !
Technically its not ON the beach, like the Habtour or Meridien, etc. Ots opposite a public beach that was busier than Bournemouth beach on a sunny bank holiday. The pool and pool area way too small for the size of hotel. The breakfast buffet not at all good! Had to eat that somewhere else! The room was great but the bathroom too small. The staff were very nice, couldn't fault them. You get what you pay for i guess but dissapointed to be honest.
Stayed 2 nights in Oct 2023
Response from Hossam Kamal, General Manager on 12 Nov 2023
Dear Ian,Greetings from Amwaj Rotana JBR! Thank you for choosing to stay with us and for taking the time to share your valuable feedback. However, we regret that a few aspects of your stay fell short of our expectations, and we regret that we were unable to meet our high standards in those areas. Please rest assured that your constructive feedback is well taken on board. We hope to have another opportunity to welcome you back and improve on your experience. Once again, thank you for choosing to stay with us and for your time in sharing your feedback. With kind regards,Hossam Kamal, General Manager

10/10 Excellent

Rudolf, Glendale

Liked: Cleanliness
Stayed 4 nights in Oct 2023
Response from Hossam Kamal, General Manager on 26 Oct 2023
Dear Rudolf,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

8/10 Good

mazin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 15 nights in Oct 2023
Response from Hossam Kamal, General Manager on 23 Oct 2023
Dear Mazin,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired by your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

6/10 Okay

marah

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from Hossam Kamal, General Manager on 23 Oct 2023
Dear Marah,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired by your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

10/10 Excellent

ILYAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel thoroughly enjoyed my stay really personable staff with great attitude to providing great service & also close access to beach,tram service which links to metro would highly recommend this hotel!
Stayed 7 nights in Oct 2023
Response from Hossam Kamal, General Manager on 23 Oct 2023
Dear Ilyas,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired by your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Hossam Kamal, General Manager on 23 Oct 2023
Dear Jana,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Hossam Kamal, General Manager on 15 Oct 2023
Dear Lisa,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

8/10 Good

Zeenat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel twice before due to location and a good price, Overall very nice hotel and staff are lovely, only downside this time was the breakfast we paid extra for. It used to be a lot bigger and more variety we paid for 5 nights and only went to have breakfast twice it was very poor quality and quantity.
Stayed 5 nights in Sep 2023
Response from Hossam Kamal, General Manager on 15 Oct 2023
Dear Zeenat,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. However, we have noted your feedback, and I want to thank you for bringing this issue to our notice. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Sep 2023
Response from Hossam Kamal, General Manager on 11 Oct 2023
Dear Antonio,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, facilities could be better
Beautiful hotel, excellent service. Felt breakfast could be better, the beds could definitely be better.
Stayed 3 nights in Sep 2023
Response from Hossam Kamal, General Manager on 11 Oct 2023
Dear valuable guest,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hossam Kamal, General Manager on 11 Oct 2023
Dear Angela,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

10/10 Excellent

Chintan

Stayed 1 night in Sep 2023
Response from Hossam Kamal, General Manager on 5 Dec 2023
Dear Chintan,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Sep 2023
Response from General Manager on 21 Sept 2023
Dear Tyler, Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Savvas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good public transport links. The hotel and staff (special call out for Nasir amd Sirjan) were excellent with good dining options. Great for couples and families, being right on the beach, and would add that the pool staff were great at managing sunbeds with unused beds with towls left on being removed to ensure there were always beds available.
Stayed 7 nights in Sep 2023
Response from General Manager on 21 Sept 2023
Dear Savvas, Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were delighted to know that you had an overall pleasant stay with us. Your compliments have been received with great delight and were shared with the team.We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Diane

Liked: Cleanliness
Stayed 8 nights in Aug 2023
Response from Hossam Kamal, General Manager on 11 Oct 2023
Dear Diane,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, facilities and price.
Stayed 2 nights in Jul 2023
Response from Hossam Kamal, General Manager on 1 Aug 2023
Dear Gary,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Keith Vincent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel - really enjoyed our stay. The staff were all excellent.
Stayed 7 nights in Jul 2023
Response from Hossam Kamal, General Manager on 1 Aug 2023
Dear Keith Vincent,Thank you for choosing to stay with us and for taking the time to share your review. We were thrilled to know that the level of service provided by our team has left a positive impression. The team will be very inspired of your compliments, and we can't wait to welcome you back again soon. Regards, Hossam Kamal, General Manager

8/10 Good

Paul

Stayed 2 nights in Jul 2023
Response from Hossam Kamal, General Manager on 1 Aug 2023
Dear Paul,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

8/10 Good

Abdul aziz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Dear Amwaje Rotana Dubai, I am writing to express my heartfelt gratitude for the exceptional service and care I received during my recent stay at your hotel. I must commend your staff, particularly Mr. Abbas, the manager, for going above and beyond to ensure my comfort and well-being. Unfortunately, I experienced a severe migraine attack during my stay, which confined me to my room for two days. To make matters worse, there was construction work taking place in the room above mine, causing additional noise and discomfort. However, when I approached the reception and brought the issue to Mr. Abbas' attention, he immediately took charge of the situation. Mr. Abbas not only listened attentively to my concerns but also took swift action to address them. He personally made sure that the noise disturbance was minimized and compensated me for the inconvenience I had experienced. His commitment to ensuring my comfort was truly remarkable, and I am incredibly grateful for his assistance. Additionally, I must commend your hotel's culinary offerings. The breakfast and lunch, especially the seafood selection, were absolutely delightful. As my condition prevented me from venturing out, I found great solace in the delicious meals provided within the premises. The quality of the food was exceptional, and the customer service during these meals was exemplary. Overall, I am thoroughly impressed with the level of service and care I received Thank you
Stayed 2 nights in Jul 2023
Response from Hossam Kamal, General Manager on 1 Aug 2023
Dear Abdul Aziz,Greetings from Amwaj Rotana Hotel-Jumeirah Beach, Dubai. Thank you for taking the time to complete the survey on your recent stay with us. We are delighted to hear that you had an amazing time and hope that you managed to bring back some great memories as well. We are absolutely thrilled to see almost a perfect score in most areas and happy that you left satisfied and impressed with the overall experience. I will share your feedback with the team, and I am certain they will be encouraged to know that they contributed so positively to your experience. We deeply regret the inconvenience caused to you by the renovation noise. It is our constant endeavor to provide the best of services to all our guests and we regret that we did not meet your full expectation this time. We thank you for choosing to stay with us and we hope that we will have the opportunity and great pleasure to welcome you back to our hotel in the near future. Kind regards, Hossam Kamal, General Manager

10/10 Excellent

Tyler Garcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect for us. It was close and convenient to everything we wanted to do. Most things we did were about a 15 min Uber ride with the exception of a few things. The beach is across the street and there were several stores and eating options within walking distance. The hotel is spotless, and the staff was exceptional. They have 24hr room service that was good as well. Housekeeping cleaned our room everyday, which is rare since Covid. The pool area is nice as well with several lounge chairs and cabanas. I would definitely stay again and would recommend!!
Stayed 5 nights in Jul 2023
Response from Hossam Kamal, General Manager on 1 Aug 2023
Dear Tyler,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are delighted to know that you have enjoyed your stay with us and are glad to hear that the level of service provided by our team has left a positive impression. We look forward to the pleasure of welcoming you back soon. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

dayana

Stayed 1 night in Jun 2023
Response from Hossam Kamal, General Manager on 1 Aug 2023
Dear Dayana,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Abdulaziz

Stayed 6 nights in Jun 2023
Response from Hossam Kamal, General Manager on 1 Aug 2023
Dear Abdulaziz,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from balcony.
Night view from balcony
Jumeirah Beach
Party boat
Stayed 1 night in Jun 2023
Response from Hossam Kamal, General Manager on 1 Aug 2023
Dear Rose,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager

2/10 Terrible

Hashem

Stayed 3 nights in Jun 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location very clean
Stayed 7 nights in May 2023

10/10 Excellent

robert jerome white

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 4 nights in May 2023

10/10 Excellent

Khadijah

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
It was amazing! The service the staff all so lovely food was amazing
Stayed 5 nights in Apr 2023

6/10 Okay

Pravin

Liked: Staff & service
Stayed 3 nights in Apr 2023

10/10 Excellent

Omar

Stayed 7 nights in Mar 2023

2/10 Terrible

Musaed, Riyadh

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Hossam Kamal, General Manager on 17 Apr 2023
Dear Musaed,Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We regret to hear that you had an unfortunate experience during your stay with us. Your feedback will not go unnoticed. We will certainly review the situation with the team as we strive to better service and hospitality.Hope you will give us another chance to turn your experience around and have the pleasure of welcoming you back again soon.Regards,Hossam Kamal, General Manager

8/10 Good

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Everything was fine, beach, food, sea view rooms all went good
Stayed 4 nights in Feb 2023
Response from Hossam Kamal, General Manager on 10 Apr 2023
Dear Mohamed,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager