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"A great property. Feels like living in at pre 1959 Havana residence because of all the museum pieces displayed. But the property was well updated. Great staff, always ready to help (Thanks Clara). The pool was perfect so were the breakfasts. You feel like being at the top of Havana since this property is on top of a high hill. A bit away from the center of the town but is a mere 10US taxi ride from most sights. Only little concern. One resident was constantly smoking a cigar even during breakfast. I know Cuba is known for its cigar production but a little courtesy would have been appreciated. Overall a great experience that I can warmly recommend"

"Great and super cozy please to stay! All the employees are really nice and kind. We would love to return."

"The service is amazing the room very clean,and safe place ,, thanks Maria and Frankie for all service and suggestion "

"This is a five star plus boutique hotel! The staff is beyond helpful! The best hotel I have every stayed in!"

"We absolutely loved our time at Residencia Santa Clara!! It was gorgeous, pristine, so comfortable, and in a great part of town. We loved the air conditioning and starfruit welcome drink after a hot day of travel and everyone was incredibly welcoming. The mojitos were the best we had in Cuba (fresh limes!), and we loved our chats with Serguey. Yuli was absolutely amazing and helped us feel at home; she also helped find a last minute taxi. The food and coffee! So delicious. We had amazing internet the whole time but luckily didn’t really need it because we were soaking up every second in Havana. The room was so comfortable; no noise, great view, excellent water pressure. The rooftop deck was incredible! We honestly could’ve stayed a week inside the hotel and been happy, it’s that wonderful. Worth every penny. Thank you for your hospitality and for giving us such an amazing experience! We’ll be back! "

"Staff were excellent, couldn't do enough for you. In particular Luis and Beatrice and other girls "

"Our stay at Hostal Balcones Muralla was absolutely fantastic! We loved our room, the location, the decor, the beautiful breakfasts...but most of all, we loved the people! Mariana and Jenry are the best hosts ever. They made us feel so welcome and it felt like coming home to family every day. We can't wait to go back to Havana and we will most definitely stay here every time we visit!"