Outdoor pool, pool loungers

Reviews of Sanur Agung Hotel

3 out of 5
Sanur Agung Hotel
Jl. By Pass Ngurah Rai No. 174, Denpasar, Bali

Reviews

6.0
Rating 10 - Excellent. 2 out of 37 reviews" "
Rating 8 - Good. 7 out of 37 reviews" "
Rating 6 - Okay. 16 out of 37 reviews" "
Rating 4 - Poor. 10 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet did not flush, thank god only here for 1 night. Dingy little place
Stayed 1 night in Feb 2024

6/10 Okay

Mohammad

Stayed 4 nights in Dec 2023

4/10 Poor

geoffrey david

Disliked: Cleanliness, staff & service, property conditions & facilities
not a happy place for me left in discust second day
Stayed 8 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff are friendly, I only stayed for few years but this hotel needs help, it’s sooo dirty and outdated
Stayed 1 night in Aug 2023

6/10 Okay

Sheila

Travelled with family
The management and staff were friendly and helpful . There is a room for improvement with the cleanliness and maintenance of the facilities . 1. The pool looks muggy & dirty and not inviting to swim at all . You can hardly see the bottom of the pool . 2. The rooms were not properly cleaned even if we requested daily service . Upon check in we still found quiet a few disposable cutlery items from previous guests that is not supposed to be there . We requested for daily cleans in all 3 rooms we have booked over 9 nights expecting linen changes every 2 nights as per normal hotel procedures , however this never happened . The housekeepers will only change the bath towels and wouldn’t even do a touch up clean in if the bathrooms which could use a deep clean & good scrub with bleach . 3. The bed linens & bath linens were horrible and needs urgent replacement . The towels were as thin as paper . The blankets were torn at the bottom but you wouldn’t notice them as they were tucked in . The sheets were grayish and didn’t smell good . 4. The public toilets near restaurant gets dirty quickly often smells whenever we pass by heading to our rooms . We didn’t see anyone regularly cleaning them . This is something that needs to be looked into as this is a public space .
Stayed 9 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with partner
Budget hotel on a busy road. Rooms very basic. Aircon noisy but to hot when turned off
Stayed 1 night in Sep 2019
Response from Manda on 19 Feb 2020
Dear Guest, The room is arranged accordingly to the price, we are a budget hotel. We have recently opened our upmarket rooms, called S'Agung Suite. This where you will get more room amenities, new airconditioning and better sleep experience. The price is a slightly more expensive but currently we have special promotions running until December 2020. Perhaps next time, we can accommodate you at our newly opened S'Agung Suite. Kind Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious cheap breakfast, good cold ac, friendly staff, highly recommend
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
\this is only ok for one night stop over know where to hang or put clothes not even much space for suit case, next to main road so noise rooms very small but clean
Stayed 4 nights in Feb 2019

6/10 Okay

Eileen

Disliked: Cleanliness, property conditions & facilities, room comfort
Overnight stay
The sink is jam up. Can’t brush yr teeth there. The water Kenot escape from sink. Ok.. service is good. Very near to pelabuhan sanur if u plan to take a boat the next day. I recommend due to near.
Stayed 1 night in May 2018

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach, friendly people
Great stay, the staff were amazing, friendly, and helpful with finding a driver for tours. The found was also amazing.

8/10 Good

Martin, Hong Kong

Liked: Room comfort
Good value
Small hotel with a good size pool and close to the north end of Sanur beach. Easy walk to everything you will need and price is right.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel is so far away from everything, except bypass. I booked for 12 nights, although I left after the first night

6/10 Okay

wayne

Liked: Cleanliness
nice hotel shame about where its situated
It is a nice hotel but every time you go out you have to cross a very busy duel carriageway if on foot. Also the pavements in the vicinity in places have fallen into disrepair. But local taxis are cheap.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a pass through hotel. Not equipt or cosy enough for a longer stay. It's very basic and too far from the beach.

6/10 Okay

Bernadette, Uk

too noisy
The hotel is situated on a dual carriageway and is far too noisy and the internet connection is intermittent.

10/10 Excellent

Karoline, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
Had a very nice stay at Aston, beatiful hotel area with a perfect sunset view. A bit far from everythibg else, 10 minutes with bike (on dirt roads) to the center. Very friendly staff.

6/10 Okay

Ganesh, Brisbane

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
"Lower than expected experience".
A very small room, no space to move, much lower than expected comfort.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Mai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Melanie

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ed war ok, vor allem für den Preis und short notice. Die Laken waren etwas dreckig, Blutflecken, von daher etwas unangenehm. Schlafsack hat die Situation gelöst.
Stayed 1 night in Oct 2023

6/10 Okay

HIROFUMI

Stayed 6 nights in Sep 2023

4/10 Poor

Helene

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend
No information other than room number, when we checked in. The description said “garden view”, but this was not the case - actually no view, just a window to the hallway with fence. The floor was not clean and the room needed a proper deep clean (e.g. the light switches were very dirty). Both the aircondition and fridge were very noisy. The room was very dark and had some unpleasant spot light as “night lamp”. No where to put clothes. Hard to lock the door with key. Pool didn’t seem clean. Very trafficked road x 2 to cross when going to the sea. Only good thing is that it was cheep and walking distance to the Harbour - however, would still not recommend.
Stayed 1 night in Aug 2023

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budgethotel
Budgethotel med små mørke værelser med lidt plads til opbevaring af baggage. Sengetøjet var ikke rent og blev ikke skiftet de 9 overnatninger vi havde. Der var blod på betrækket og brandmærker i det tynde tæppe man skulle sove med. Der var aircondition på værelset, men denne larmede meget. Hotellet ligger også op til en hovedvej, hvor man kan høre trafikstøjen fra. Billederne lever ikke op til forventningerne. Poolen var heller ikke ren. Personalet i receptionen var behjælpelig med at bestille taxi, men det var ikke meget engelsk de forstod. Kan ikke anbefales.
Stayed 9 nights in Jul 2023

4/10 Poor

Joanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Kan ikke anbefale!
Jeg kan ikke anbefale hotellet. Jeg rejste med barn på 4 år, og ankom ved midnat direkte fra fly. Receptionisten var irriteret ved ankomst og ikke speciel hjælpsom. Der stod på Hotels.com, at der var restaurant, men den var HELT lukket, og der var derfor ingen mulighed for morgenmad. Her blev vi blot henvist til KFC nede af vejen, hvor man skal ud på meget trafikeret hovedvej. Badeværelset fungerede knap, og køleskabet virkede ikke. Værelset var lille, men det var nu ok, hvis ellers alt andet havde virket. Renligheden var tvivlsom. Badeværelset så i hvert fald ikke kun slidt ud med også ikke super rent, og vand kom der knap ud af bruseren og vandhanen, og toilettet trækkede knap. Der var aircon som virkede ok. Poolen nåede vi ikke i, da jeg skyndte mig at ændre min booking til kun 1 nat.
Stayed 3 nights in May 2023

6/10 Okay

Anders

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bara övernattning innan båtresa. Nära hamnen, men inget bra pmråde i övrigt. Mycket traffik och tråkiga trottoarer att gå på
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Die Lage war nicht so gut. Die Dusche ist nur mit einer Glaswand abgetrent. Das Personal war sehr Freundlich und hilfsbereit. Unkompliziertes einchecken.
Stayed 1 night in Oct 2019
Response from Manda on 19 Feb 2020
Dear Guest, Our apology that the glass panel separating the showers and the bedroom cause you discomfort. The glass panel has stickers to prevent see through from the bedrooms. If you want full privacy on the bathroom, next time you can stay at S'Agung Suite, which just recently open, and we are currently running special promotions. We are sure that the suite can enhance your stay experience with us. We hope to welcome you next time Kind Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
当日に予約し、予約完了メールも来て決済も済んでいたのに、チェックインの際予約がが確認できないと
Stayed 1 night in Dec 2018

8/10 Good

Jonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bintangs
Stayed 2 nights in Dec 2018

8/10 Good

Akimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サヌール穴場
空港やビーチに近い。 夜はカラオケ?の音や道路の音がなかなかうるさい。ま、許せる範囲。 室内は申し分ないくらい綺麗だし、フロントのおじさまもきちんと仕事をしてくれている。ジャワからの団体客が多かった。次回も帰国前日はここに泊まろうと思う。
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Décevant !
Espace accueil satisfaisant mais c'est le seul point positif... chambres sentant mauvais, réfrigérateur non dégivré et très sale derrière ce petit menager facilement déplaçable... petit dejeuner tres basique. Le tout très bruyant !
Stayed 1 night in Jul 2018

8/10 Good

Denisa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2017

8/10 Good

søren smitt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Gerrit, Lelystad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Het hotel lag aan een zeer drukke straat
Personeel was erg vriendelijk en behulpzaam maar schoonmaken mag wel beter

2/10 Terrible

Ditte, København

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårligste service her var hotels.com.
Alt for meget larm Fik min mor til at ringe og afbestille med det samme og som der stod på min bestilling måtte jeg blive en nat. Dog har i hotels.com endnu ikke accepteret at sende penge retur for de tre andre nætter som jeg ændrede til at andet hotel, trods hotellet også har kontaktet jer om at de har accepteret at jeg kun var der en nat og kun betalte for en nat.

8/10 Good

Pieter, Udenhout

Liked: Cleanliness, staff & service
Klein, relaxed maar niet voor iedereen
Klein hotel, met kleine kamers. Goed voor als je weinig op je kamer of in hotel bent. Anders niet doen. Ontbijt stelt niets voor. Wel schoon en goede douche (veel en warm water). Had 1 koffer bij en was alleen op een 2 persoonskamer en dan is het al aardig vol. Verder ligt het 1 km van de winkels af. Dus taxi (12.000 rupia/ 1 euro). Personeel zeer vriendelijk. Aanrader voor als je goedkoop en goed wilt zitten en weinig op je kamer bent.

6/10 Okay

サヌールサーファー, 東京

Liked: Staff & service
アットホームなホテル
小さなホテルで設備もキレイとは言えませんが、細かなところまで管理している印象が伝わったので、アットホームで良いホテルだなと感じました。 立地は、サヌール市街の北の外れに位置するため、コンビニ等が少し遠いこと又ビーチまで徒歩10分位、サヌール市街までは徒歩20分位くらいかかるところが少し難点ですが、のんびり散策してもOKな人には良いと思います。