Exterior

Reviews of Vibe Hotel Darwin Waterfront

4 out of 5
Vibe Hotel Darwin Waterfront
7 Kitchener Drive, Darwin, NT

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 1000 reviews" "
Rating 8 - Good. 377 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALI.K

Stayed 3 nights in Mar 2024
Response from VB on 4 Apr 2024
Thank you for the awesome rating! We hope to welcome you back soon

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
The area is nice and near the sea. I wish they had Netflix or cable.
Stayed 2 nights in Dec 2023
Response from VB on 31 Dec 2023
Thanks for the feedback Erwin! We do have chromecast in our rooms where you can stream content from your own device. Once again thank you for your feedback and we hope to welcome you back!

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service
Fire alarm went off in the middle of the night due
I stayed here for 3 nights for work, the 2nd night the fire alarm on the ceiling went off at midnight, I was woken by the ear piercing noise. I called the receptionist immediately, they sent 2 people to my room and they had to remove the alarm (not legally allowed) from the room to prevent the alarm going off again. The reason I was given for this incident was that the hotel waits till clients reporting the noise before replacing the battery. I found this unbelievable, what happened to the routine preventive maintenance? What happens if the fire alarm goes off 3am? There’s no consideration of the disruption to the guest.
Stayed 3 nights in Dec 2023
Response from VB on 27 Dec 2023
Dear Joanna,Thank you for your review. I sincerely apologise for the disruption and inconvenience caused due to the fire alarm going off.I want to assure you that maintaining guest safety is our utmost priority. We do have routine preventative maintenance in place not just by our hotel engineering team but also from a third party contractor who looks after our fire protection system. In addition to this there is always a fire warden on shift. My team are already investigating on the cause of this and rest assured we will work on remediating the issue.Once again my sincere apologies for the disruption caused. I do hope that you give us another chance and if you are ever in the top end - please dont hesitate to contact me directly at the hotel.Yours sincerelyVB Executive Assistant Hotel ManagerAdina Vibe Hotel Darwin Waterfront

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, good location
The front desk staff were so lovely and helpful. Really appreciated the service and kindness, it was especially welcome after some issues with my flight. Great location and very quiet. I liked being able to walk to the Wharf for sunrise and there were many good restaurants just next door.
Stayed 1 night in Nov 2023
Response from Sid on 30 Nov 2023
Thanks for the great feedback! We look forward to welcoming you back in the near future.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sid on 30 Nov 2023
Thanks for the great rating Janet. See you back next time.

10/10 Excellent

Sheryl

Stayed 1 night in Oct 2023
Response from Sid on 30 Nov 2023
Thanks for the great rating Sheryl! See you back next time.

8/10 Good

Joelene

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at vibe were absolutely amazing. They could t have been more helpful when they learnt my daughter had a fear of elevators and moved us to a lower room. They also then helped move us to another room when the bathroom fan didn’t work. Nothing was too much of a hassle. The downside for this place is it is in dire need of some repairs. The bathroom had a lot of mould around the edges of the window and chips out of the bath . The fridge was rusted and the carpet ha looking worn. The beds weee comfortable though! The location was amazing and the breakfast bar was delicious.
Stayed 4 nights in Sep 2023

8/10 Good

Logesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on the waterfront with incredible access to restaurants and bars. Hotel room and bed is comfortable and quiet, room service reasonably good. Only issue was shower was a bit old fashioned and on one of the days, room was not cleaned despite placing a request outside the room for clean. Amazing stay purely based on location alone and would recommend.
Stayed 3 nights in Sep 2023
Response from Sid on 19 Sept 2023
Thanks for the feedback Logesh. Great to hear that you enjoyed your stay and our location. I will follow up with Housekeeping on the service issue! Thanks for letting us know.

6/10 Okay

Judith Caroline Melhuish

Liked: Cleanliness
Unfortunately check in was very disappointing but the manager the next day was very efficient and calmed us down
Stayed 3 nights in Sep 2023
Response from Sid on 19 Sept 2023
Thanks for the feedback Judith! I am very sorry to hear of the check in issue, pleased to know it was resolved the next day! Please do let us know if any further follow up is required? Thanks again! See you back next time.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a staycation at the Vibe which was fantastic. The location was great as we were seeing a show at the Darwin Festival. We didn’t have to worry about the car (car park attached) Room service menu was great and so was the food. The room, location and friendly staff made it a great weekend for us. Thank you
Stayed 1 night in Aug 2023
Response from Sid on 28 Aug 2023
Thanks for the great feedback Stephen! Very happy to hear that you enjoyed all aspects of your stay with us! See you back next time.

10/10 Excellent

Christabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2023
Response from Sid on 22 Aug 2023
Thanks for the feedback Christabelle! See you back next time.

8/10 Good

Deborah

Stayed 1 night in Aug 2023
Response from Sid on 22 Aug 2023
Thanks for the rating Deborah! We look forward to welcoming you back next time.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and lovely views. Loved being able to open window too.
Stayed 1 night in Jul 2023
Response from Sid on 22 Aug 2023
Thanks for the great feedback Tracy! I look forward to welcoming you back in future.

6/10 Okay

Bree

Stayed 1 night in Jul 2023
Response from Sid on 22 Aug 2023
Thanks for the rating Bree. If there is any thing we can do to better serve our guests, please do let us know! Thanks for staying with us and for rating us!

10/10 Excellent

John and Gillian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Sid on 22 Aug 2023
Thanks for the great rating John and Gillian. See you back next time!

10/10 Excellent

Pippa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific position
Stayed 1 night in May 2023
Response from Sid on 22 May 2023
Thanks for the great feedback and rating Pippa! See you back next time.

4/10 Poor

Phill

Business traveller
would not use Wotif again. Specifically booked for breakfast included. They tried to charge me for breakfast and wifi

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterfront location
Stayed 1 night in Jan 2023

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness
Good price. Nice surroundings. Good food choices. Clean rooms
Stayed 1 night in Jan 2023

10/10 Excellent

Madhumita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is there. Loved the wave pool and staff were extremely polite and professional. Will stay again.

10/10 Excellent

Philip

Stayed 1 night in Dec 2022
Response from Daniel - Assistant Hotel Manager on 10 Jan 2023
Hi Phillip, Thanks for the review. Great to see you had an enjoyable stay.

6/10 Okay

Christine

Travelled with partner
Thought parking should be included in price. Needs a revamp starting to get tired.
Stayed 1 night in Nov 2022
Response from Rayan on 6 Dec 2022
Dear Guest,Thanks for sharing your feedback with us. Your comments are imperative for our success as we always look to improve our service and product. I have taken note of your suggestions and will certainly bring this up during our next management meeting.Thanks again. I hope to welcome you back in future.Kind RegardsManager on Duty

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Rayan Maisara on 2 Nov 2022
Dear Guest,Thanks for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us. Your comments will act as further encouragement for all of our team members and I will ensure this is shared with them!Thanks again! We look forward to welcoming you back soon!Kind Regards

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

JANE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from Shoaib Akmal on 12 Oct 2022
Dear Jane,Thank you for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us. Your comments will act as further encouragement for all of our team members and I will ensure this is shared with them!Thanks again! We look forward to welcoming you back soon!Kind RegardsShoaib AkmalManager on Duty

6/10 Okay

Donald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern hotel in a great area. Only problem was that I booked and paid through Wotif but I was also charged by the hotel upon check in. The hotel refunded straight away but I feel that in the year 2022 these types of errors shouldn't happen.
Stayed 2 nights in Sep 2022
Response from Shoaib Akmal on 12 Oct 2022
Dear Donald,Thank you for sharing your feedback with us. Your comments are imperative for our success as we always look to improve our service and product. I have taken note of your suggestions and will certainly bring this up during our next management meeting. Rest assured that we would be sharing your valuable feedback with the team & organise training to improve the area immediately with the team member.Thanks again . I hope to welcome you back in future.Kind RegardsShoaib AkmalManager on Duty

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, spacious room,friendly staff, good pool
Stayed 5 nights in Sep 2022
Response from Shoaib Akmal on 28 Sept 2022
Dear Paul,It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location.Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Ineke

Travelled with group
Liked: Cleanliness, staff & service
Wonderful situation. Staff so friendly and helpful.
Stayed 3 nights in Aug 2022
Response from Henri Peters on 3 Sept 2022
Dear Ineke,Thanks for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us. Your comments will act as further encouragement for all of our team members and I will ensure this is shared with them!Thanks again! We look forward to welcoming you back soon!Kind RegardsHenri PetersManager on Duty

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Professional and efficient
Stayed 1 night in Aug 2022
Response from Henri Peters on 26 Aug 2022
Dear Kenneth, Thank you for staying with us! We are glad that you enjoyed the stay with us & enjoyed the location. Will share your valuable feedback with the team. Appreciate your time to write the review. Yours Sincerely Henri PetersManager on Duty

10/10 Excellent

greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 5 nights in Jul 2022
Response from Henri Peters on 26 Aug 2022
Dear Greg, Thank you for staying with us! We are glad that you enjoyed the stay with us & enjoyed the location. Will share your valuable feedback with the team. Appreciate your time to write the review. Yours Sincerely Henri PetersManager on Duty

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2022
Response from Henri Peters on 26 Aug 2022
Dear Kenneth,Thanks for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us. Your comments will act as further encouragement for all of our team members and I will ensure this is shared with them!Thanks again! We look forward to welcoming you back soon!Kind RegardsHenri PetersManager on Duty

2/10 Terrible

Diana

was given a shocking room. hotel was not full
Stayed 1 night in Jul 2022
Response from Henri Peters on 1 Aug 2022
Dear Diana, Thanks for sharing your feedback with us. Your comments are imperative for our success as we always look to improve our service and product. I sincerely apologize for the Inconvenience caused over your stay. I appreciate your time to write the review!. Yours Sincerely Henri Peters Manager on Duty

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff; great views, nice rooms; excellent location Couldn't order breakfast in your room; Pool area doesn't get any sun; Gym is ok but small.
Stayed 4 nights in Jul 2022
Response from Henri Peters on 15 July 2022
Dear Paul, Thank you for staying with us! I sincerely apologize for the Inconvenience caused over your stay. Rest assured that I will be sharing your valuable feedback with the team. I appreciate your time to write the review! Yours Sincerely Shoaib Akmal Manager on Duty

6/10 Okay

Heather

Stayed 1 night in Jun 2022

8/10 Good

Kathryn, Brookwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in Waterfront precinct. Eateries close by & walkable to main CBD. The only issue is rooms 309-320 (409-420) are directly under the walkway across to the CBD (on level 5).so get alot of noise from that.
Stayed 1 night in Jul 2022
Response from Henri Peters on 15 July 2022
Dear Kathryn, Thanks for sharing your feedback with us. Your comments are imperative for our success as we always look to improve our service and product. I sincerely apologize for the Inconvenience caused over your stay. I hope we would have another opportunity to welcome you back to Adina Vibe Darwin Waterfront in the future. Kind regards, Henri Peters Duty Manager Adina Vibe Darwin Waterfront

10/10 Excellent

Ianthe

Stayed 1 night in Jun 2022
Response from Henri Peters on 15 July 2022
Dear Lanthe, I appreciate your time for leaving a 10/10. I hope we would have another opportunity to welcome you back to Adina Vibe Darwin Waterfront in the future. Kind regards, Henri Peters Duty Manager

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff , unit very clean , happy to stay again
Stayed 1 night in May 2022
Response from Shoaib Akmal on 12 June 2022
Dear Scott , Thanks for sharing your excellent review. I am delighted to hear that you love our hotel had a great stay with us, and made most of our facilities and location! I am also very happy that our team were lovely.I will pass on your feedback to the team as I am sure they will only be further encouraged! Once again, thank you and I look forward to welcoming you back soon.

4/10 Poor

Leon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
$400 a night room that was falling apart , I have stayed in better condition motels.
Stayed 3 nights in May 2022
Response from Shoaib Akmal on 6 June 2022
Dear Leon, Thank you for taking the time to leave us your valuable feedback on your recent stay at Adina Vibe Darwin Waterfront . It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed to learn that you felt. I have taken note of your feedback and i will certainly bring this up during our next management meeting. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back to Adina Vibe Darwin Waterfront in the future. Kind regards, Shoaib Akmal , Duty Manager Adina Vibe Darwin Waterfront

8/10 Good

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to restaurants and other facilities.
Stayed 1 night in Apr 2022
Response from Shoaib Akmal on 18 Apr 2022
Dear Maree, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i stay here every time i visit Darwin, nice hotel right on the seafront, plenty of restaurants and bars nearby
Stayed 1 night in Mar 2022
Response from Shoaib Akmal on 18 Apr 2022
Dear Wayne, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.

8/10 Good

Suewellyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable, comfortable stay
Stayed 1 night in Mar 2022
Response from Shoaib Akmal on 27 Mar 2022
Dear Suewellyn, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Matthew, Williamstown

Stayed 3 nights in Feb 2022

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2022
Response from Shoaib Akmal on 12 Feb 2022
Dear Adam, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we have stayed there and I’m am sure we will rebook when we holiday in Darwin again
Stayed 3 nights in Nov 2021

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , close to restaurants- def best area to stay in Darwin . Ensure you get a room away from the external lift - as it goes day & night - rooms that
Stayed 6 nights in Oct 2021
Response from Shoaib Akmal on 24 Oct 2021
Dear Jane, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Joanne, Nightcliff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, bed comfy and bath fabulous. Staff fantastic! Perhaps one of those tiny sewing kits for travellers might be handy.
Stayed 2 nights in Oct 2021
Response from Shoaib Akmal on 24 Oct 2021
Dear Joanne, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our facilities and location. Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Shoaib Akmal on 9 Oct 2021
Dear Anthony, Thank you for the great feedback! I am thrilled to hear that we got everything right and you thoroughly enjoyed your stay with us. Your comments will act as further encouragement for all of our team members and I will ensure this is shared with them! Thanks again! We look forward to welcoming you back soon! Kind Regards Shoaib Akmal Manager on Duty

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Oct 2021
Response from Shoaib Akmal on 9 Oct 2021
Dear Heidi, It is truly a pleasure to receive positive feedback and I am delighted to hear that you enjoyed our location. Thank you and we look forward to welcoming you back in the near future.

10/10 Excellent

Nikita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place in Darwin
Stayed 1 night in Oct 2021
Response from Shoaib Akmal on 9 Oct 2021
Dear Nikita, Thanks for sharing the excellent feedback and recommendation! I am delighted to hear that you enjoyed our waterfront location and facilities. I look forward to welcoming you back soon .