AVOID!! GENERAL MGR has complete DISREGARD FOR GUEST and staff SAFETY. Entrance/portico has enormous decorative lampshades flanking the entrance that hang precariously low (metal reinforced bottom edge about 5 feet and 5 inches from ground). Nothing on the ground directing pedestrians to steer clear of them. As I looked at my Uber/Grab app while walking to the carport I bumped into it, leaving a huge welt/scab on my forehead, 2 inches from my eye. Notified Asst GM who apparently did not report to GM. I bumped into GM the next day and he was not aware of the accident until I showed this safety hazard to him and he saw the bruise on my face. I offered a logical, cost effective solution to raise the shades one meter. He coldly said that I shouldn't have walked there -- no sympathy, apology for having a metal object at eye level, no complimentary cocktail, nothing. Same day I video recorded a worker standing on a 3rd floor balcony rail, untethered, not holding on to anything, painting the exterior wall above him with extension rod paint roller. A strong wind would have knocked him to his death. Zero regard for human safety at this facility! Go elsewhere.
Beach was littered with trash from the sea despite staff efforts to maintain the beach area. Location undesirably remote, requiring taxi to get anywhere off the property. However, the food was good in the restaurants. RECOMMEND AVOID Hyatt properties abroad and this one in particular.