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Hoi An Waterway Resort

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Outdoor pool
Pool
Outdoor pool
View from Room

Overview of Hoi An Waterway Resort

Hoi An Waterway Resort

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
83/19 Nguyen Duy Hieu, Hoi An

Explore the area

  • Popular LocationCam Thanh Bridge5 min walk
  • Popular LocationBa Le Market6 min walk
  • Popular LocationHoi An Impression Theme Park7 min drive
  • AirportDa Nang (DAD-Da Nang Intl.)31 min drive

Choose dates to view prices

About this area

Hoi An

Located in Hoi An, Hoi An Waterway Resort is in the city centre. The area's natural beauty can be seen at Riverside Hoi An and Cua Dai Beach, while Museum of History and Culture and Hoi An Museum are cultural highlights. Hoi An Impression Theme Park and Thanh Ha Pottery Village are also worth visiting. Enjoy the great outdoors with hiking/biking trails and ecotours, or hop on a moped for hire nearby and explore all the area has to offer.

What's nearby

  • Cam Thanh Bridge - 5 min walk
  • Ba Le Market - 6 min walk
  • Tran Duong House - 5 min drive
  • Quan Cong Temple - 5 min drive
  • Hoi An Impression Theme Park - 7 min drive

Getting around

  • Da Nang Station - 31 min drive
  • Da Nang (DAD-Da Nang Intl.) - 31 min drive

Restaurants

  • Red Dragon Restaurant - 8 min walk
  • Dingo Deli Vietnam - 8 min walk
  • Restaurant 328 - 8 min walk
  • Circle - 8 min walk
  • Nhan's kitchen - 12 min walk

About this property

Hoi An Waterway Resort

4-star spa hotel near Hoi An Ancient Town
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 29 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and coffee makers.
Hoi An Waterway Resort offers 29 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Service has massage/treatment rooms. Services include deep-tissue massages, Thai massages, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean
  • Vietnamese

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 550000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 550000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

Property is also known as

Hoi Waterway Resort Hoi An
Hoi Waterway Resort
Hoi Waterway Hoi An
Hoi Waterway
Hoi An Waterway Resort Hotel
Hoi An Waterway Resort Hoi An
Hoi An Waterway Resort Hotel Hoi An

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 34 out of 48 reviews
5 - Excellent 71%
Rating 4 - Good. 10 out of 48 reviews
4 - Good 21%
Rating 3 - Okay. 3 out of 48 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 48 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 48 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, helpful. Nice light rooms and very large. Staff friendly. Free bikes good.
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful service!
This hotel was wonderful! The staff were very helpful and courteous. Our staff were Emily, Trang, Jasmine, Jane, and Truong. Highly recommend this hotel!
Stayed 1 night in Dec 2019

2/5 Poor

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We requested and received an e-mail response from Deluxe, which is close to a suite on the second floor, a month before we left. But they guided them to the third floor and provided the farthest room. I could change to the second floor, but the room was separated from the end and the English pronunciation was so bad that it was hard to talk and not friendly. The facilities were a little old and not a place to expect great service.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in regard to the “old town” was excellent It was away from the bustle in a tranquil setting enabling you to either participate fully in the local activity or to “chill out” The staff were very obliging and assisted where possible to ensure you had a great stay
Stayed 8 nights in Aug 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mini resort down a quiet lane a couple of kilometres from the centre of things. Good pool and restaurant. Nice beds and shower. Would have extended our stay however they were full.
Stayed 3 nights in Aug 2019