Terrace/patio

Reviews of Maytaq Wasin Hotel

3 out of 5
Maytaq Wasin Hotel
Santa Catalina Ancha 342, Cusco, Cusco

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 108 reviews" "
Rating 8 - Good. 38 out of 108 reviews" "
Rating 6 - Okay. 11 out of 108 reviews" "
Rating 4 - Poor. 0 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivanka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here! The staff is so wonderful and kind. They accommodated us when we needed to change plans last minute and stored our bags for us when we did overnight trips out of the city. The breakfast is included and is good. The rooms themselves are clean, tidy and just as they appear in the photos. The location is definitely 10/10. It is walkable distance to almost everything in Cusco. The patio is beautiful, especially at night. Highly recommend staying here!
Stayed 2 nights in Mar 2024

8/10 Good

abdiel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, super close to plaza de Armas, the services it was excellent very nice people !
Stayed 3 nights in Feb 2024

8/10 Good

Edwin, Minneola

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room and the furniture are very old, they should remodel the bathroom because it is ugly. It has 3 poorly located and worn power outlets, for those who work remotely like me it is not recommended because it is uncomfortable and far from the table.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price, location, and quality. Friendly staff, great breakfast, and steps away from all the action of the plaza. Great place from which to jump off for adventures around Cusco. Only downside: it was easy to hear folks in the hallways coming and going.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sharnjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Lovely location and hotel owners made a verycomfortable stay
Stayed 1 night in Aug 2023

10/10 Excellent

maya

Travelled with group
Liked: Amenities, property conditions & facilities
The hotel was in an amazing location! Just a couple of min walk to the main Plaza. Stuff and service were great!
Stayed 1 night in Jul 2023

10/10 Excellent

ping

Stayed 1 night in Jul 2023

10/10 Excellent

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jun 2023

6/10 Okay

Ana

Liked: Staff & service
the hotel was clean and the personnel was very nice
Stayed 3 nights in May 2023

8/10 Good

anisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast, and staff. The hotel was clean and eco friendly. My only concern is that my room didn’t have a security latch to prevent others from coming into my room. otherwise everything else was good.
Stayed 3 nights in May 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff. We stayed before and after our Inca Trail trek. When we returned our luggage we stored at the hotel was waiting in our room. The hairdryers are mounted to the bathroom walls and don’t work very well. The front desk was able to give me a different one to use that was much better. Breakfast and breakfast attendant were awesome.
Stayed 2 nights in May 2023

10/10 Excellent

Sara

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Excellent location near main square in Cusco. Only 15 min from airport. Once at hotel you will be able to walk everywhere. Bonus - breakfast is included.
Stayed 3 nights in Jan 2022

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Excellent location just be aware, the hotel doesn't have an elevator and that may be an issue for some people.
Stayed 3 nights in Sep 2021

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place as a base for my many excursions outside of Cusco. They staff are unbelievably kind, and always ready to help. They helped me get taxis on the street, order food, directions, call tours I had reserved and packed lunches for me to take. It is cheaper than most hotels, but much nicer than hostels. So it was great as a single woman traveller who wanted hot showers and beds after her hike of the Inca trail or trip to Puno and back. Highly recommend. A great location. Simple place, but great for the price.
Stayed 2 nights in Sep 2021

10/10 Excellent

Noam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly hotel. Well situated close to the main square, yet not noisy, clean, helpful stuff. Good breakfast, good service for hikers like luggage service and early breakfast solutions. Really enjoyed and actually coming back there for the second part of my trip!
Stayed 1 night in Aug 2021

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of nights in Cusco
Conveniently located close to Plaza de Armes and yet room was quiet. Clean room, comfortable bed (important with all the tours from Cusco and early morning starts )
Stayed 1 night in Mar 2020

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay before hike!
Two night stay in Cusco before hiking trip. Super close to plaza. Clean hotel. Accommodating. Friendly staff, and engaging staff. Comfortable. Affordable. Would definitely stay again.
Stayed 2 nights in Jan 2020

8/10 Good

M

Liked: Staff & service, room comfort
Good Location and Stay
This hotel was hard for the taxi driver to find but in a great location. There is no lift so would not suit anyone with any mobility issues. A porter takes your bags up for you. Helpful reception. Did get woken up by the kids of some staff one day but then we were having a sleep in so wasn't that early. The room is a decent size and perfectly adequate if you intend on really just sleeping there. We did have rooms service one night and the meal and cocktails were really good.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Place was nice and the location was really good. Close to the plaza. The TV in our room didn't work but the shower had good hot water.
Stayed 1 night in Aug 2019
Response from Juan on 13 Sept 2019
Thank you for your comment! We will do our best to serve you better next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like: the location, our room, beds were nice soft and cozy perfect to rest after a long day of hiking. Breakfast and the lovely lady who ran the breakfast area and got our order of eggs. She was really nice and hospitable. DISLIKE ): at check in guy at front desk did not know so had to call in another person. The person was not informative or friendly. Saw us going out a.d didnt mention they locked and closed main entrance. We stood out a few mins in the rain. Nobody offer to help with the suitcase eventhough we had to go up to 3rd floor. -only on last day the guy at front desk was nice and helpful. Please train your workers so the persons at the front desk offer the best.
Stayed 2 nights in Mar 2019
Response from Juan on 21 Mar 2019
Thank you for the review, we appreciate you sharing your experience so we keep improving our service.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to city center was here with 10 year old daughter so as a women with a child i felt safe walking around the whoke city. No one bothered us. Hotel was comfortable and room was spacious. They have a breathtaking view on the roof of the city. Must go up at sunset stunningly beautiful
Stayed 1 night in Feb 2019
Response from Juan Pablo on 19 Feb 2019
Thank you for the review! We are so happy you had a great time with us! Hope to have you guys back soon!

8/10 Good

Dan, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location first. Close to center but still on the quite side. Very helpful and friendly staff. Breakfast ok but plenty. This is a 2 star hotel. A bit outdated and plain but very clean and excellent for a one or two night stay on the way to Machu Picchu.
Stayed 1 night in Nov 2018
Response from Juan Pablo on 5 Dec 2018
Thank you Dan, we hope to have you back!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Cusco
Great customer service except one person, other than him everyone so helpful
Stayed 4 nights in Nov 2018
Response from Juan Pablo on 14 Nov 2018
Thank you for your feedback! Your commet is of great use for us, as we are always finding ways to offer a better experience. Looking forward for having you back!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Juan Pablo on 14 Nov 2018
Thank you! Looking forward to having you back!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good
Good location, nice service.
Stayed 2 nights in Sep 2018
Response from Juan Pablo on 14 Nov 2018
Thank you very much! We do our best and always trying to offer a great experience for our guests. Looking forward to having you back at Maytaq!

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to start or end treks
Great clean comfortable place to stay, as a solo traveler it was perfect, close to the main square, a super market across the street and a mountain gear store. 24 hour front desk service which is great for early machu picchu pick ups or late trains. FREE coco tea and filtered water was a huge plus. Dont miss the small but pretty roof top hang out area. Breakfast is amazing, fresh and delicious! The bed would have been a bit small if my 6'5" husband had been along with me, but he rarely fits into any beds in Peru :)
Stayed 2 nights in Aug 2018

10/10 Excellent

Nadia

Amazing and excellent locatiin
Maytaq was a great hotel in an ideal location. Money exchange is right outside the hotel. Emilio helped get are bags up to our rooms he was very friendly and attentive!
Stayed 1 night in Sep 2018

8/10 Good

Ananda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They allowed me to change rooms and stay until 6pm for only $30 extra due to a late flight.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close do Plaza Del Armas.
Very friendly staff, room was clean & comfortable with a nice hot shower, hotel is in a great location close to all turistic attractions.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location review
Great location
Stayed 2 nights in Jun 2018

6/10 Okay

wade

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No elevator! After hiking for 5 hours, I need to hike up 3 floors! Not happy about it.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and helpful staff
This hotel was perfectly located for a visit to Cusco, being right off the main plaza, Plaza de las Armas. The staff were very helpful with all our questions and requests. Our room was on the smaller side but not uncomfortable at all.
Stayed 1 night in Jan 2018
Response from Andrea Velásquez - Manager on 6 Feb 2018
Thank you for the review! we hope to have you back soon :)

8/10 Good

Claudeth , vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night I was in a room that was large and noisy. I complained and was moved to a smaller and much quieter room. Perfectly located

6/10 Okay

Verified traveller

Liked: Staff & service
Nice staff with outdated facilities.
This hotel was close to the city center and the staff was nice, but the rooms/overall building needs updating. Did not feel like a good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance in historical Cusco
The first night the woman running the restaurant area was rude because I didn't speak Spanish, but the next day the entire staff was very nice and helpful and there were no issues with language barrier. I think it was just that one staff member or shift that was the issue.

8/10 Good

Ligia, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
it was great, location 2 blocks from plaza de armas, restaurants, bars, Stores, a little mall, on the same street, I even got a great massage for my wife and myself for $80 soles, their restaurant is also great, good food, service, full bar, deserts, decorations, is really good I booked my first night then I went to MP, when.i came back to Cusco I didn't think twice, went back to this hotel, they also kept my luggage, while in MP, no extra charge, breakfast is good and included, will definitely recommend

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Crystal, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Cuzco
The hotel staff is amazing. Joel was especially attentive and helped arrange cab service for our trip to Ollantaytambo. The bed was comfortable and the room very clean. The rooms by the street are noisier than the ones in the back. We stayed in each coming and going. The view was better in the front, but you do have to put up with constant cab beeping. I appreciated the tea upon arrival, and the breakfast was good.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern convenient
Clean hotel, very centrally located, everything was easy to walk to, friendly staff, free breakfast, free wifi, highly recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at great value.
The Maytaq Wasin was very well situated in Cusco near to the Plaza de Armas. The room was sufficient in size and everything was very clean. The rooftop deck afforded very nice views of surrounding Cusco. The staff was incredibly helpful and assisted us with booking private taxi drivers and transport to the airport. They were very accommodating and pleasant. We had a small issue with not having hot water on our first night. This shocked the front desk and they took care of it immediately! I would definitely recommend a stay here.

10/10 Excellent

Ellen, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, close to Plaza de Armas
The daytime front desk manager, Joel, was extremely nice and super helpful. He was always ready to answer questions, call a taxi, offer information etc. Rooms and the bathrooms were clean, and hot water was available. My favorite thing was the table of Mate de Coca fixings on every floor, available to guests 24/7. My friends and I had various symptoms of altitude sickness, and the coca tea was our savior. The breakfast was awesome, especially the variety of fresh fruits and juices. We all had a great time, and would highly recommend this hotel.
Beautiful old balcony, seen from hotel window.
Mate de Coca
Mate de Coca

8/10 Good

Dawn, Montgomery, Texas

Liked: Cleanliness, staff & service
great location
rooms were clean but very small. It was all we needed. Breakfast was good and the bar was handy. We went up on the roof and enjoyed the view and peacefullness

8/10 Good

Nobuyuki, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and cost effective
Perfect location for the travelers. Room is a bit old but the customer service is very nice. Very cost effective.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with breakfast
I checked back into this hotel after a 5 day trek to Machu Picchu. I requested an interior room this time and it was very quiet. I had previously stayed here and was given a street facing room and the noise from the cars rumbling by on the cobble street was too much. The second time around I requested an interior room and it was delightfully quiet and peaceful.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great stay if you can get an interior room
For my first two nights at this hotel, I had a room facing the street. I suggest requesting an interior room as it's much more quiet. The noise of the cars driving by made it difficult to sleep at night as it is in a populated area and close the main tourist attractions.

8/10 Good

Sherry, Edmonton, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Cusco
The room was perfect, sound proof, clean, open, airy.

8/10 Good

josh, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice location. Staff was great! Breakfast was sufficient, rooms were clean. Very pleasant stay. Just a block from everything. Would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Plaza de Arma. On our second stay after a jungle trip they gave us a larger room, which was nice. Overall the hotel is nice and good located. Nothing to complain about