The hotel is very well located, just a couple of blocks from Corferias.
Room: clean, very nice sheets, good firm bed. Unfortunately, there was a problem with the hot water my first 2 days, so I had to take my showers with cold water until it was repaired. This was a hotel-wide problem.
Front desk staff: friendly, helpful.
Restaurant: breakfast was included in my rate, and I found the food in the buffet warmers to be cold every day. I liked the fresh fruit, though it wasn't replenished. Service needs improvement, as the staff seemed bothered when I requested coffee, and they certainly didn't make me feel welcome. I had to search for someone and ask for help with everything related to the restaurant.
The hotel is small and a bit off the main tourist zones which for me was perfect. The staff is small in line with the hotel but incrdibly attentive. The rooms are well set up and the bathroom was as awesome with strong hot water. The only recommendations would be put at least a chair on the balcony which would really add to the overll set up. Also having a mini kitchen with cookware but not providing plates/glasses/ forks ect seems pointless. You can get them by simply calling room service but not sure why they don't come standard with the kitchen. Apart from those 2 issues it was a great stay at a very reasonable price for what you get. Walking distance to both super market and lots of restaurants and great service
I was very pleased with the quality of service and attention. However - when I read that there was shuttle service - being my first time there - I thought there was a shuttle 24 hrs (as mentioned in the add) that would pick me up. I strongly suggest that Expedia put a note saying that there is a shuttle service AND you HAVE to call to give them details of your arrival and departure. Their shuttle is a taxi that is sent to pick you up arranged by the Hotel. That was very disappointing and if it wasn't for a very kind and amicable police officer who called the hotel, stayed with me to change dollars to local currency and take me to a safe taxi who he explained where I was going - I would have been lost. Please add a note to your Ad on San Pablo hotel to call the taxi and give details of travel - this is for EXPEDIA. Otherwise I had a great time - clean room, kind people and even took a tour of Bogota arranged by the hotel. Will visit again and stay at that hotel.