The staff was amazing; super helpful and friendly. The facilities were also excellent and the location was safe and very central. The only thing was that the street was very noisy at night, with music playing through 2-3am and you could hear it from the room.
"Nice hotel closed to transportation, restaurants"
Hotel Manager Ricardo Garcia was flexible with our change of dates, front desk staff Catherine, Lorena & Fanny were efficient and friendly as well as the cleaning, shuttle driver and restaurant staff. This hotel is closed to everything including ElDorado airport. We did mentioned an issue with the fumes coming from the kitchen which was resolved but other than that it is a casual, clean and nice hotel. Food is good and the restaurant might ran out of food. Lots of college soccer players attending tournaments.
The hotel is small and a bit off the main tourist zones which for me was perfect. The staff is small in line with the hotel but incrdibly attentive. The rooms are well set up and the bathroom was as awesome with strong hot water. The only recommendations would be put at least a chair on the balcony which would really add to the overll set up. Also having a mini kitchen with cookware but not providing plates/glasses/ forks ect seems pointless. You can get them by simply calling room service but not sure why they don't come standard with the kitchen. Apart from those 2 issues it was a great stay at a very reasonable price for what you get. Walking distance to both super market and lots of restaurants and great service