Beach nearby

Reviews of Villa Coolum

2.5 out of 5
Villa Coolum
102 Coolum Terrace, Coolum Beach, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 143 reviews" "
Rating 8 - Good. 58 out of 143 reviews" "
Rating 6 - Okay. 20 out of 143 reviews" "
Rating 4 - Poor. 7 out of 143 reviews" "
Rating 2 - Terrible. 4 out of 143 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kat, Brisbane

Liked: Cleanliness, room comfort
Quiet and near beach
Not quite what we expected but on reflection suited us as we have a daughter with a disability and she was able to be herself which is a little noisy and rambunctious. Easy going and no intrusion.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Awesome views
We had a great time & so convenient to walk to beach, boardwalk, hike. Michelle (one of the owners) was so nice and very helpful when my son got a splinter stuck :) highly recommend :)
Stayed 1 night in May 2018

10/10 Excellent

Karen and Tony, Lamb Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Great old world deck. Great relax - don’t loose that view
Stayed 1 night in Feb 2018

10/10 Excellent

lyndee, toowoomba qld 4350

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice close to the beach
Was very relaxing. It rained the whole time but was absolutely amazing.
Stayed 2 nights in Feb 2018

2/10 Terrible

Lawrence, qld

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No elevator
Upon arrival we could not contact reception. When someone finally came to to fort Knox type security gate we arranged and paid for parking (was not told about paid parking on booking ). Commented to reception how many stairs there was just to get into reception desk. Nothing more was said by reception so we park car under building and remove bags and proceeded to look for a lift but none. So decided to leave bags at car and once again proceed up 2 flights of stairs when we were confronted by yet more stairs. At this point my wife who has lower body Parkinson's was exhausted and simply couldn't tackle the last 2 flights of stairs. I proceeded to the unit to find air-conditioning busted and a cheep mobile unit in the middle of the lounge with a flexi hose out to the balcony so if you wanted AC you couldn't close the door. Contacted reception again took far to long to respond we were told that there were no ground floor units available and refunded our parking fee with the assurance that there would be no cost as the unit wasn't what was suitable for our needs. But sure enough 3 days later they took the full fee out of our credit card. This was booked through wot if we will never use either of these places again. Still fighting to get our money back. We fully understand the cancelation policy but if the room is not fit for requirements its a bit sad.
Stayed 1 night in Nov 2017
Response from Michele on 29 Nov 2017
Hello Lawrence, This is not Villa Coolum you are talking about. Michele

6/10 Okay

kathy, rosebud

Liked: Staff & service
Disliked: Cleanliness
Nice view, basic room
Stayed overnight, hotel is in a lovely spot on the hill with a nice view. Very disappointed in the cleanliness of the room though. Floor was very dusty and my feet were filthy after walking around for a few minutes. Microwave was dirty, as was freezer, kitchen sink, shower and drawers in the bathroom. No bedside tables/lamps either. Was ok for a night. A few little improvements could make this room much more comfortable.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
not as nice as we thought
Pictures on Wotif make it look heaps nicer than it really is
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable self contained unit nicely appointed
Simple outside, lovely inside. Open plan so could do with a curtain to give privacy to the bedroom area. Staff very riiendly and helpful. We would stay there again
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff. Get what you pay for.
Manager went out of her way to welcome and ensure check in went well. Overall I was disappointed though. The main thing that will prevent me from returning is the lack of privacy. The blinds are not fitted to the window space and the bed can actually be viewed by the guests in the next room as they enter the shared verandah.
Stayed 1 night in Aug 2017

10/10 Excellent

Wendy, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ocean views and can walk to beach
Lovely quiet spot with ocean views and great swimming pool.
Stayed 3 nights in Jul 2017

10/10 Excellent

Andy, Fremantle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean in a great location.
Nice and clean in a great location with very comfortable beds. The owner was very friendly and helpful. Thank you
Stayed 3 nights in Jul 2017

10/10 Excellent

Lea, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable bed
WE were only there for one night for a party so only needed a bathroom and a bed - Villa Coolum met this need completely

8/10 Good

justine, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa close to beach
Great location, comfy rooms, reasonable facilities, pool, parking and BBQ . Easy walk to beaches.

10/10 Excellent

Jo, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and simple stay
Stayed for three nights and four of us shared the cabin. Was definitely worth the price and would definitely recommend to anyone who is looking for a nice but cheap place to stay at the beach. It's not flashy accommodation, so if you're after the marble floored bathroom this isn't for you. Kitchen does not have a stove, but there is a microwave and shops 20min walk (or 5min bus) away. Very comfortable beds and white towels are provided. For wifi you need to move around a bit on the property to figure out where it's best. Managed to have a somewhat coherent Skype conversation. For schoolies this is an alright place (that's why we were there), but don't host any parties on the property as the cabins are wall to wall and not sound proof. Also you will wake the sweet sleeping dog. Stella needs her rest.

8/10 Good

Jenni, Townsville, Qld.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a short stay.
We stayed there two nights and found the room to be comfortable and clean. The gardens are tidy and it is quiet considering the location. The owner contacted me to let me know what room we would be in, in case she was out when we arrived.

8/10 Good

Robyn, Brisbane

Liked: Cleanliness, staff & service, room comfort
Great location, good amenities.
Walls a little thin when people talk loudly in middle of the night but great staff and good location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean and comfortable. Owner very friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, pleasant, relaxing..
Wake to birds, walk to a beaut beach. Within easy walking distance to shops/cafes. Quiet!!

10/10 Excellent

Michelle, Bundaberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great price.
Very happy with room, provided everything we needed.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to be closed down
There is asbestos in the rooms and looks like nothing in the picture the driveway is that bad I could drive on it even fell over in the dark trying to walk up it the lounge room is a bedroom the back door well it is not safe one bit never will use them again

8/10 Good

Marion

Liked: Cleanliness, staff & service

8/10 Good

Marion, Brisbane

Liked: Cleanliness, room comfort
Retro Magic!
Old fashioned motel type accom. Clean. Basic. Quiet. Great location. Hospitality. Everything you need. Will be back.

4/10 Poor

Zohan, Wollongong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to see family
It was more like luxury camping as very run down & noisy from other apartments who may live there permanently but not sure. No air conditioning, curtins did not cover windows so outside lights shone in & morning sun. Maybe a good place for surfers who dont care about much in accomodation etc. Would not recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close walk to beach in quiet stret
We had a great short break with beach trip each day, great weather and a comfortable sleep at the Villa...we had plenty of cool breeze and visit local atraction epslikelkk

6/10 Okay

Verified traveller

Close ish to beach
Website pics are misleading .. It's not bad .. But could have got better accommodation for same price when checked other places when there. It lacked personal touches that may have disguised the tiredness of the place with out too much effort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap, good location
Never going to win an award but was clean, neat and servicble. No aircon is a negative. But hey, 150 a night during peak season, you get what you pay for.

8/10 Good

Devo, Nth NSW

Liked: Cleanliness, staff & service
Nice villas close to beach and town center.
A few days over the New Year period , town was very busy but Villas are just out of the hussle & bussle of town , quite area , relaxing by the pool or short walk to nice little beach But not patrolled so need to know the surf !

6/10 Okay

Nathan, Queensland, Australia

Liked: Cleanliness, room comfort
Old style motel in quiet spot
Place was clean and tidy as well as being more spacious than expected. Has a pool but no other facilities and no aircon, but the fan in the room did a good job. Main problem was lack of security of the rooms. Rear door had no lock and the screen doors could only be snib locked not key locked. For some reason the room with two single beds in it (we booked a 2 room unit) had a deadlock on it though.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the quality I intended Blinds difficult to close Bath door wouldn't shut

6/10 Okay

ROBBO, TOWNSVILLE

Disliked: Cleanliness, room comfort
CLOSE TO BEACH VERY GOOD
DOWN SIDE NO REPLACE MENT OFF TEA COFFEE MILK AND SUGAR IT SEAMED BECAUSE WE BOOKED OUTSIDE WE WERE TREATED DIFFERENTLY

2/10 Terrible

Maree, Bargara

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not very well presented for a Motel at Coolum.
We found the rooms very basic. No airconditioning, usually a motel provides shampoo and conditioner, tissues and hair dryer. None of these facilities were available. I took our own food but there was no stove to cook anything. There was no saucepans or frying pan and very basic cooking utensils.. There was a microwave oven but its not always what is necessary in a self contained Motel. Hardly any dish washing liquid was under the sink and when we went to the office to get more we were given three drops in a bottle. For a Motel in 2015 it was awful. No car parking in front of unit. Had to carry everything from carport to front door.

4/10 Poor

Pauline

Liked: Cleanliness
Disliked: Property conditions & facilities
Not the type of Motel I would normally stay in
Was not impressed with room the place is very old, driveway needs to be replaced, screen on back door leaves a gap so you cannot leave the door open as bugs would come in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
We had a lovely stay at Villa Coolum. The room was comfortable, the staff were friendly, the pool was sparkling and the view was pretty.

10/10 Excellent

Chris, Tweed Heads, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location with ocean views
I loved it here. It was a home away from home but with ocean views. It was clean, comfortable and relaxing. Close to shops and restaurants and a short drive to many of the coast's tourist attractions. Will definitely stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, close walk to shops and views
Overnight working traveler bedding down, liked the idea of a little apartment style room rather than a bed and desk.

2/10 Terrible

Stephanie, Gladstone QLD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very unpleasant stay.
The staff were very friendly but unfortunately that doesn't over shadow the issues we encountered during our stay. Our shower was either extremely hot or frozen cold no in between. The beds had sand all through the sheets and blankets. The balcony light cannot turn off and shines through the blinds all night. The fridge froze everything even when I turned it down and the room had no heating and our stay was in winter.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Management very accommodating to meet our needs by giving us early book in. Roomy comfortable stay.

10/10 Excellent

Lachlan, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the beach with kind management
was very welcoming being treated like a friend made it easy to get comfortable. very kind and welcoming people and management and easy and simple accommodation with excellent facilities.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
shabby not chic
old and tired needs some real work , need 4x4 just to get up the drive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Close to beach and centre of town but not too close as to be noisy. It was quiet and very clean. The rooms are very basic and a bit outdated and worn but absolutely fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely accommodation for a simple local stay. Excellent service. Office lady, Michele, went out of her way to accommodate us earlier for a friend's wedding.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little room near beach
Fantastic place, lovely room, clean, lots of space. Lady who ran the place was lovely and location was excellent.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
This is a run down poor quality facility.
Although relatively clean the facilities are poor and run down. The TV didn't work properly, lights slow to turn on, loose taps, running toilet, no plugs for hand basin, hot water took ages to come through and the unit had a musty smell having had little use. Although a non smoking room was requested other tenants smoked nearby outside and smell came through the unit. No undercover parking and kitchen had just the bare basics. All furniture was old and room was very basic and had no character.

4/10 Poor

Allison, melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location
We stayed here for one night, booking on short notice over the Easter period. The pictures overstate the property. Whilst the bedding was clean, there was a dreadful stale cigarette smell in the kitchen cupboards and the bathroom/toilet stank of urine. For the price we paid we have stayed at many other places that are far better value for money and clean.

8/10 Good

Ashley, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Affordable; Service: Professional, Friendly, Courteous; Cleanliness: Lovely;

8/10 Good

Kate

Liked: Staff & service

10/10 Excellent

Stefanie, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Service: Outstanding; Cleanliness: Spotless; Rooms not particularly private

8/10 Good

Ian, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Facilities: Modest; Value: Inexpensive; Service: friendly personable; Cleanliness: Pleasant;

6/10 Okay

Ray, Australia - QLD - Sunshine Coast

Disliked: Property conditions & facilities
Facilities: Nothing special, poor equipment; Value: Average price, slightly overpriced; Service: Helpful, very cooperative; Cleanliness: Tidy;

6/10 Okay

Sally, Australia - NSW - Sydney

Liked: Property conditions & facilities
Disliked: Cleanliness
Cleanliness: Maggots all over floor;