Property amenity

Reviews of The Observatory Holiday Apartments

The Observatory Holiday Apartments
30-36 Camperdown Street, Coffs Harbour, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 298 reviews" "
Rating 8 - Good. 110 out of 298 reviews" "
Rating 6 - Okay. 19 out of 298 reviews" "
Rating 4 - Poor. 6 out of 298 reviews" "
Rating 2 - Terrible. 1 out of 298 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Nice plsce to stay clean
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Stayed 1 night in Mar 2024
Response from Lydia at the Observatory on 17 Mar 2024
Hi Mark, We are so glad you enjoyed your stay with us. We look forward to seeing you again soon :)

10/10 Excellent

Rosalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I loved how simplistic this place was. If we had more time, we would have spent a longer time here. Excellent front desk staff, parking was super easy, and the condo itself was clean. Super easy to walk over to the grocery store, bakery, or pub. Enjoyed!

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Nov 2023

10/10 Excellent

troy

Stayed 1 night in Oct 2023
Response from Lydia on 6 Oct 2023
Hi Troy, Thank you for your review. We are so glad you enjoyed your stay and we look forward to seeing you again soon.

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Very happy with our stay!
Stayed 1 night in Sep 2023
Response from Lydia on 2 Oct 2023
Hi Kate, We are so glad that you enjoyed your stay with us. We hope to see you again soon :)

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

8/10 Good

Terence

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall good place to stay, clean and very close to dining options and the jetty.
Stayed 5 nights in Sep 2022
Response from The Observatory on 4 Oct 2022
Hi Terence,Thank you for your feedback.We are glad to hear that you have enjoyed your stay with us. Our team works hard to maintain high levels of cleanliness an we think our location is extremely convenient too.Kind regards,The Observatory Apartments

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Great location, view & facilities:)
Stayed 1 night in Jul 2022
Response from The Observatory on 1 Aug 2022
Thank you Alison, We present our apartments to the highest of standards so our Guests enjoy a wonderful stay.

10/10 Excellent

Alyce

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from The Observatory on 24 June 2022
Hi Alyce, Thank you for your review. We are so glad to hear that you thoroughly enjoyed your stay with us! We hope you can visit again soon.

10/10 Excellent

Keith

Liked: Cleanliness, room comfort
Great place to stay.
Stayed 2 nights in May 2022
Response from The Observatory Apartments on 23 May 2022
Hi Keith, We are so glad you enjoyed your stay with us and we look forward to welcoming you again soon!

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

Rex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property with a view of the ocean from the balconies. Spacious living room, full kitchenware. Bed a bit saggy.
Stayed 1 night in Apr 2022
Response from The Observatory on 11 May 2022
Hi Rex, We're glad that our apartments and their view pleased you and that you had a pleasant stay with us.

10/10 Excellent

Marian

Stayed 1 night in Apr 2022
Response from The Observatory on 12 Apr 2022
Thank you

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable and within easy walking distance of some great restaurants and cafes!
Stayed 4 nights in Mar 2022
Response from The Observatory on 11 Apr 2022
Hello Jenny, thanks for taking the time to write a review. We are thrilled that you enjoyed your stay with us. Hope to welcome you back in the future. Thanks The Observatory

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2022
Response from The Observatory on 11 Apr 2022
Hi Neville, thanks for staying with us. Our location is the best in Coffs Harbour, with the view of our lovely Jetty and close to all the local cafes and restaurants. Hope to welcome you back in the future. Thanks The Observatory

10/10 Excellent

AARON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent and the staff were always helpful and always approachable, the units were close to everything, we could see and hear the beach, it was close to the shops, close to public transport. We had our own on-site parking spot and everything inside the apartment to help us cook ourselves and more. We were VERY happy with this apartment and all the inclusions.
Stayed 5 nights in Dec 2021
Response from The Observatory on 8 Jan 2022
Thank you so much for your wonderful feedback Aaron. We are so glad to hear how much you enjoyed all aspects of your stay with us and hope that you visit again.

10/10 Excellent

Stephanie

Travelled with family
Liked: Amenities, property conditions & facilities
Nice big apartment and very clean and easy walking distance to the beach, jetty and shops
Stayed 1 night in Dec 2021
Response from Observatory on 24 Dec 2021
Thank you for your lovely feedback Stephanie. We are so glad you enjoyed your stay with us and hope you will stay with us again soon

10/10 Excellent

Edna

Stayed 1 night in Dec 2021

10/10 Excellent

Keith

Stayed 1 night in Oct 2021
Response from Observatory on 2 Nov 2021
Thanks for your excellent rating Keith. We are so glad you enjoyed your stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the 2 bedroom ocean view apartment with Spa. One simple yet nice feature in the reception area and in my dinning room was a Clock -Sea yacht style theme very stylish and practical. I liked the fish tiles in bath room, arty & gives a nice effect/touch of a holiday feel. View of train station although not that noisy is a bit of a shame in some of the view which is a beautiful view of the jetty beach/ocean surrounds and open ocean portal. No real walking easy access to beach but the beach is a short stroll maybe 10 mins however could be a nice walk past the pub, cafes and restaurants on one of the ways or options to the beach. Spacious room (2 bedroom ocean view apartment) kitchen is user friendly, a bit small and cramped but serves it purpose and leaves the rest of the apartment feeling spacious and open. Unusual oriental style blinds in the lounge room is a nice touch, nice sized balcony for 2 not much privacy on the baloney but they are good. Nice holiday feel to the place, nice use of tiles on walls and floors mixed with carpet. nice colours through out and a good use of mixed colours between each room. My apartment has a spa bath i didn't use it but nice to know its there! comfy couch. Maybe a washing machine and dryer in the apartments would make the place nearly perfect but they are on site and coin operated which is very handy! I requested a early check in days in advanced. which i did get and i think is great if the room is free and or ready to check in.
Stayed 1 night in Jul 2021
Response from Observatory on 10 Aug 2021
Thank you for your feedback, we appreciate your time in providing this. We are glad you enjoyed your stay with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Was not advised of the closeness to train line or the frequency of the trains - 10pm, 2am, 6am on the first night ☹️
Stayed 2 nights in Jun 2021
Response from Observatory on 6 June 2021
Thank you for your feedback.

10/10 Excellent

Wendy

Liked: Cleanliness, room comfort
Clean, neat and close to amenities
Clean, neat and quiet. We stopped on our way through from Brisbane to Sydney and were very happy with our accommodation. A lovely area in Coffs to walk around and see the Marina. Restaurants and shops very close by.
Stayed 1 night in May 2021
Response from Observatory on 6 June 2021
Hi Wendy, Thank you for your lovely review. We hope you can stay with us again soon!

8/10 Good

Michael

Liked: Cleanliness
Our bed was too soft and difficult to get out of.
Stayed 2 nights in Apr 2021
Response from Observatory on 28 Apr 2021
Thanks for your feedback. We hope you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect for exploring the harbour area of Coffs with plenty of restaurants and coffee shops. Good walks close by along the beach and up to the breaks waters and mutton bird island
Stayed 3 nights in Apr 2021
Response from Observatory on 27 Apr 2021
Thank you for your great review. We are so glad that you enjoyed the location and everything that you are able to do around Coffs. We hope to see you again soon!

8/10 Good

Gurpreet

Travelled with family
Liked: Cleanliness, room comfort
Thanks
It was nice and clean and the staff were quite welcoming. Location is close to the restaurants and a few minutes walk to the Jetty.. Just wish the location at the time of booking didn't say "on the Beach"..Hotels.com is still showing the property is on the Beach.. Its not on the beach (it's misleading) and u might get a few decent views of the ocean depending upon your room level.
Stayed 4 nights in Mar 2021
Response from LC on 5 Apr 2021
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Observatory on 27 Apr 2021
Thanks for your review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
We got caught in Coffs due to flooding and road closures further south. We we originally booked for one night only but that turned into three nights due to the excellent staff at the facility being able to do a bit of juggling. As far as anything we did not like there there was nothing.
Stayed 1 night in Mar 2021
Response from LC on 5 Apr 2021
Thank you for your positive review, we are so glad that we were able to assist during such an uncertain time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Very clean modern apartment. Fantastic views on top floor. Close to restaurants and shops. Easy walk to marina. We will visit again, very enjoyable stay at this motel.
Stayed 2 nights in Feb 2021
Response from Lydia on 4 Mar 2021
Thank you so much for your wonderful feedback. The view from our Studio Apartments really is something special. We look forward to welcoming you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Loved it! So close to all that I needed. Didn’t even have to drive my car anywhere.
Stayed 5 nights in Feb 2021
Response from Lydia on 24 Feb 2021
Thank you so much for your wonderful feedback. We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
it was great location and easy check in . happy staff
Stayed 1 night in Feb 2021
Response from Kaitlyn on 23 Feb 2021
Thanks so much for your great review, we are so glad you enjoyed your stay.

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021
Response from Lydia on 8 Feb 2021
Hi Adam, We are so glad you enjoyed your stay. It really is a beautiful view from the balconies :)

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021
Response from Lydia on 8 Feb 2021
Thanks so much for your great review, we are so glad you enjoyed your stay :)

8/10 Good

Lily, Sydney

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2021
Response from Kaitlyn on 24 Jan 2021
Hi Lily, we are so happy you enjoyed your stay with us, thanks for taking the time to leave a review.

8/10 Good

Cam, Sydney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance to shops, restaurants and beach, nice staff, clean and tidy.
Stayed 5 nights in Jan 2021
Response from LC on 10 Jan 2021
Hi Cam, thanks so much for your feedback. We are so glad you enjoyed your stay. We hope we can see you again soon!

8/10 Good

Kenneth

Liked: Cleanliness, room comfort
Very enjoyable. Loved closeness to the coastal pathways and beaches.
Stayed 3 nights in Nov 2020
Response from Lydia on 18 Nov 2020
Hi Kenneth, Thanks so much for your positive review. We are glad you enjoyed your stay and hope you can join us again soon.

10/10 Excellent

James

Liked: Cleanliness, room comfort
Coffs Harbour Long Weekend
Nice stay- Great location & convenient to cafes, restaurants & shops. Great view- only suggestion is to please provide more shampoo/ body wash etc on checkin- the amounts provided weren’t enough, especially for the price paid- otherwise lovely stay & will come back again.
Stayed 5 nights in Oct 2020
Response from AR on 24 Oct 2020
HI James, Thanks for staying with us, what a fantastic photo you captured over the harbour. Thank you for your feedback. Looking forward to welcoming you back. Amanda

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, nice and clean. Only fault is all the stairs 😫 needs a lift.
Stayed 15 nights in Sep 2020
Response from AR on 6 Oct 2020
Thankyou for staying with us and for taking the time to write a review. We are glad you enjoyed your stay. Hope to welcome you back. Amanda

10/10 Excellent

Sharon, KEMPSEY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything about the place was amazing friendly staff amazing room Great view Bonus storm to top it off Just perfect Highly recommend Will be back 😊
Stayed 1 night in Sep 2020
Response from AR on 6 Oct 2020
Hi Sharon, we are so happy you enjoyed your stay with us. The view from the balcony is fabulous during a storm looking over the ocean. Looking forward to welcoming you back. Amanda

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Lovely view. Trains through the night were not too loud but could hear them. The bed needs updating but the linen was nice. The studio room was spacious but at the top of 3 flights of stairs.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Paid extra money for the room with the spa and was disappointed that the spa wouldn’t turn on. Really disappointed
Stayed 1 night in May 2020
Response from Amanda on 2 June 2020
Thank you for taking the time to write a review and for informing us that the Spa did not work. We have investigated the situation and it has been resolved. Once again we are extremley sorry you were disappointed.Hope to see you again. The Observatory

10/10 Excellent

Mike, Gosford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near the train station for transport and round the corner from some good quality cafes. Could hear the surf each night. Really nice sound. About a 5 minute walk to Jetty Beach. Hosts were really nice.
Stayed 2 nights in May 2020
Response from Amanda on 2 June 2020
Hi Mike, thanks for taking the time to write a review. We are thrilled that you enjoyed your stay with us. We are lucky to be situated in a fantastic location. Looking forward to having you stay with us again. The Observatory

6/10 Okay

Angelo

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
It was very overpriced for the location (train went past throughout the night) and for the quality and fittings in the apartment. Advert is very deceptive.
Stayed 1 night in Jan 2020
Response from Julia on 25 Jan 2020
Thank you for taking the time to write a review. We are sorry to hear that you were disappointed. We value your feedback and are always looking at ways to improve the property as such we are in the process of painting our apartments. Kind regards Julia

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
love the location very nice walk to wharf. Did not like noise mainly from train line but overall we would stay again.
Stayed 2 nights in Jan 2020
Response from Amanda on 7 Feb 2020
Thank you for staying at the Observatory, hope to see you again in the near future. Amanda

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020