Terrace/patio

Reviews of Turks Head Inne

4 out of 5
Turks Head Inne
Duke Street, Cockburn Town, Grand Turk Island

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 62 reviews" "
Rating 8 - Good. 20 out of 62 reviews" "
Rating 6 - Okay. 7 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 4 out of 62 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Apr 2024
Response from Turks Head Inne on 4 Apr 2024
Miranda, Thanks for taking the time to share your feedback with us. The team truly hopes you enjoyed your stay and the charming island of Grand Turk! We hope to welcome you back in the future - safe travels to you. Turks Head Inne

8/10 Good

Jeffrey

Stayed 1 night in Mar 2024
Response from Turks Head Inne on 19 Apr 2024
Thanks for joining us at the Turks Head Inne - we hope you enjoyed your time on Grand Turk!

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little inn where everything was very clean and suitable to our needs. Coffee and breakfast in the morning at the covered bar while it rained forced new friendships. Many accessible venues from here. Beautiful courtyard for evening sunset and dinner. The food is really good
Stayed 1 night in Mar 2024
Response from Turks Head Inne on 29 Mar 2024
Deanna, Thank you for taking the time to share your experience at the Turks Head Inne with us. It is great to hear that you enjoyed your time here and that the convenient location worked well for you. We hope to welcome you back for more great sunset dinners! Thanks again, Turks Head Inne

2/10 Terrible

Gelicia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive to property and had to wait a while for checkin. Check into my room, which was not properly cleaned. Light fixtures on wall is full with clumps of dirt, termite droppings are in corners of the room, chair in room had dirt stains. In the bathroom floor looks Worn out and dirty, there is rust stains in corner where toilet is, the window panel and sill has a lot of mildew, there is a very raw scent coming from bathroom sink. Overall the staff are friendly.
Stayed 1 night in Mar 2024
Response from Turks Head Inne on 29 Mar 2024
Gelicia, We are sorry to hear that your room at the Inne didn't meet your expectations - our friendly team are always happy to address any issues onsite and quickly. We hope to welcome you back in the future so we can make a more positive impression as soon as you arrive! Thanks for sharing, Turks Head Inne

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great conserved hotel, hostile and very quiet
Stayed 1 night in Jan 2024
Response from Lolli on 2 Feb 2024
Hi ,Thank you very much for your great reviews really appreciate it .

10/10 Excellent

Shaun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful
Stayed 1 night in Nov 2023
Response from Lolli on 9 Nov 2023
Thank you very much for your great review.We appreciate it.

10/10 Excellent

Julius

Stayed 1 night in Oct 2023

10/10 Excellent

Tinell

Liked: Cleanliness, staff & service, property conditions & facilities
My trip was nothing short of amazing. The host was very nice and was always on stand by. The breakfast was the best. Checkin was very easy and i cant wait to come back .
Response from Lolli on 9 Nov 2023
Thank you very much for your great review.We appreciate it.

8/10 Good

Andre

Business traveller
Liked: Cleanliness, property conditions & facilities
Historic building that does not appear to have been changed apart from some modern amenities.
Stayed 1 night in Jun 2023

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst place i ever visited nasty old dirty
Stayed 3 nights in May 2023
Response from Lolli on 9 May 2023
Hi Clintrel and Allen,Thanks very much for your wonderful reviews.We will do Our best to make your stay happy.We appreciate it.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Lolli on 25 May 2023
Hi,Thank you very much for your review We really appreciate it.

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY WAS CLEAN AND VERY CLOSE TO THE BEACH
Stayed 2 nights in Mar 2023
Response from Lolli on 24 Apr 2023
Hi,Thank You very much for great reviews.We appreciate It.

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to Lolli and Rosie for taking care of my family.
Stayed 2 nights in Mar 2023
Response from Lolli on 24 Apr 2023
Thank you very much for your wonderful reviews .We appreciate it .

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lolli, the manager and chef, is s incredible! She goes everything, including the wonderful cooking, and she goes it all well. The biggest downside was the nightly dining area was right outside the beachfront rooms. The music was loud and it was impossible to relax until they wrapped up, which was after 11 pm one of the nights. That was really frustrating.
Stayed 3 nights in Feb 2023
Response from Lolli on 3 Mar 2023
Hi Cynthia,Thank You very much for Staying with Us. We really appriciate your Great reviews .

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful stay at the Turks Head Inne! The staff were so helpful and friendly, and made our stay feel truly special. The space was beautiful and steps from the beach, how could you ask for anything better! The food and drinks were delicious and we are hoping to come back again soon!
Response from Lolli on 3 Mar 2023
Hi Claire,Thank You very much for staying with Us and We are so happy that you enjoyed our Hotel.We really appriciate your great reviews.Thank You

4/10 Poor

Liz

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Gilbert

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with interesting history. The hostess was very nice made an excellent custom breakfast. My partner and I enjoyed our stay!

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This really is a quiet and serene boutique hotel during the day. Its absolutely lovely, just quiet and relaxing. And the hotel manager will absolutely bend over backwards to deliver pretty much anything you need, whether it's to make you breakfast based on your schedule, call taxis for you to destinations or to the airport, or anything else you could possibly need. She was awesome. The hotel, is located right across from the beach, so its ideal for those who want to lay on the beach. The hotel is located just a 3 minutes walk away from the Grand Turk dive shops, which you can just walk to in the morning if you wake up late. Its quite, its serene, its convenient for divers to get to the dive shops. However, as much as I do recommend this hotel and as much as I truly enjoyed it...I do have one caveat.... It can be a little noisy at night. The hotel itself is a two-story boutique hotel in an old historic building. Right in front of the hotel, literally right outside your bedroom window, is the hotel bar/restaurant. The bar/restaurant is not 10 stories below your room or a 4 minute walk away from your room....its right outside your room. And this restaurant/bar is popular with the locals. When they are playing music loud at the bar....well, its pretty loud in your room. When they have karaoke night at the bar till 1:30am....well they are pretty much are doing karaoke in your room at 1:30am.

8/10 Good

Abimbola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Grand Turk
Stayed 1 night in Sep 2022

10/10 Excellent

Glen Christian, George Town

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Very quiet and very close to the beach. Lolli was amazing and very helpful. I will surely come back here.
Stayed 1 night in Sep 2022

10/10 Excellent

Andrew, Providenciales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old Caribbean property with modern facilities. Short walk to beach. Friendly, quiet. Nice bar and restaurant.
Stayed 1 night in Aug 2022
Response from Lolli on 17 Aug 2022
Thank You very much for your great reviews We really appreciate it.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant surprise; nice bed and breakfast feel but with a terrific restaurant and bar. Owner/operator was very welcoming and could not have been more hospitable. Staff were very helpful as well.
Stayed 1 night in Jul 2022
Response from Lolli on 18 July 2022
Hi David, Thank You very much for the great and wonderful reviews.We really appreciate it. Thanks for choosing us.

8/10 Good

Kridijah

Stayed 2 nights in Apr 2022

6/10 Okay

Myrlchina

Business traveller
Liked: Staff & service, property conditions & facilities
The property is pretty cool for a transient stay or even a quiet vacation. If you are to stay for vacation make sure you book the King Suite. It's more spacy and comfortable. If you are just overnighting on Business and you are of average height then the Economy Room is just fine.
Stayed 1 night in Mar 2022
Response from lolli on 5 Apr 2022
Thank You very for the good reviews . We really appreciate it.

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities
The food (breakfast and dinner) is excellent! Lolli is very kind. The budget room is truly small though the air conditioning works great and the wifi is generally stable. The area is incredibly quiet and limited when cruise ships are not in which was not clear ahead of time (about 6 restaurants to eat at on the island, limited grocery availability).
Stayed 3 nights in Mar 2022
Response from lolli on 5 Apr 2022
Hi , Thank you so much for the great reviews and We really appreciate it.

10/10 Excellent

Catherine Lambert

Stayed 5 nights in Aug 2021

10/10 Excellent

Bruce, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and friendly. On site restaurant - great food and service. Fifty meter walk to the beach
Stayed 10 nights in Mar 2022
Response from lolli on 25 Mar 2022
Thank you very we really appreciate your great reviews.Thanks for choosing us.

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
The Inne keeper was accommodating and always available. The inne is located in a prime location close to beaches and activities.
Stayed 2 nights in Feb 2022
Response from lolli on 3 Mar 2022
Hi Diana, Thank You for the great reviews We really appreciate it. Thanks for choosing us.

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is unique as a colonial type building, we spent many happy hours on the veranda outside our room ( room 4). The main building is unfortunately in need of a lot of remedial works to the main structure as is the interior decor, which appears to have been sadly neglected, The pizza garden is not there and lunch is not served as advertised. The restaurants in the local area open when they feel like it, finding one that remains open can be a problem. The manager, Lolli is a gem, nothing is too much trouble and the breakfast, and dinners were very good. Very lovable locals, most seem happy and willing to talk. The overall standard of cleanliness is very good in the hotel and surrounding grounds. Watch the mosquitoes they are vicious!!!!
Stayed 20 nights in Dec 2021
Response from lolli on 6 Jan 2022
Thank You very much for the wonderful reviews we really appreciate staying with us. Stay Safe

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. The food was delicious and fresh. Staff very kind and helpful!
Stayed 4 nights in Jul 2021
Response from lolli on 12 Aug 2021
Thank you very for staying with us... Thank you for the wonderful and good reviews for us. We really Appreciate it... Stay Safe

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Charming little hotel close to the beach
Stayed 3 nights in Feb 2021
Response from lolli on 9 Mar 2021
Hi Thank you very much for the great reviews we really appreciate it .Hoping you come back and stay with us again, Thank You and Stay Safe.

10/10 Excellent

Debra, Sevierville,TN,USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lillie is delightful. Takes care of all your needs. Would definitely stay at the beautiful Inn again.
Stayed 2 nights in Feb 2021
Response from lolli on 25 Feb 2021
Thank You very much. So much appreciate your reviews... Hope to see you again... Take care and Stay Safe.

10/10 Excellent

Kevin

Stayed 7 nights in Dec 2020
Response from lolli on 25 Feb 2021
Thank you for staying with us. I really appreciate your reviews. Take Care and Stay safe.

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2020

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
overnight
no a/c very disappointed
Stayed 1 night in Feb 2020

8/10 Good

Unkown

Business traveller
Liked: Cleanliness, amenities
The shower was poorly designed. But the room was very clean
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from lolli on 5 Jan 2020
Thank you very much for your reviews.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere/restaurant staff very accommodating and great place to sit down to have very quiet Dinner.
Stayed 4 nights in Dec 2019
Response from lolli on 29 Dec 2019
Thank you very much we really appreciate your reviews.

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from lolli on 24 Dec 2019
Thank you very much we really appreciate your reviews.

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from lolli on 18 Dec 2019
Thank you very much we really appreciate your reviews .

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Fenfield, Boston, MA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Turks Head Inne is the oldest hotel on Grand Turk Island. The innkeepers, Lori & Hughston, have modernized the entire facility, making it a perfect boutique hotel. They were friendly, often visiting with us, and able to accommodate our every request. The rooms were in pristine condition, the breakfasts were "full English," and dinners in the restaurant were delicious and the service staff wonderfully efficient. We celebrated our anniversary in the inn and our only regret is that we couldn't stay longer than one week.
Stayed 7 nights in Feb 2019

8/10 Good

Martin, Jersey City NJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have rated this property a five star but the box spring bed in room #6 where we’ve stayed for 7 nights need updating. Strong WiFi. Coffee and spresso available at the guests room. Complimentary breakfast included. The beach is less than 500 meters from the Inne. Walking distance to the very small and quiet town proper (unless there’s cruise ships berthed on the island). Beautiful sunset by Front Street. Lori, the Inne manager is super nice and friendly. January to April is peak season. Reserve your stay in advance as it is very difficult to get one in a short notice. I will stay again in Turks Head Inne.
Stayed 7 nights in Jan 2019
Response from Lori on 9 Feb 2019
Thank you so much, Martin, for your kind review. It was lovely having you and your wife stay with us. I know that you enjoyed your diving experience on Grand Turk and we hope that you will come visit again. Thank you as well for your comment about the bed, I will ensure that it gets fixed in short order. Hope to see you and Myrna again! Lori

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic building. If you want your own nearly private beach there are lots of access across the street. If you have never been to Grand Turk it is a much less populated island than the others with all the resorts. Maybe when cruise ships arrive it gets a little busier. On site bar and restaurant was a great way to enjoy the evening. Lori (owner/operator) is super helpful and makes sure all her guests are well taken care of.
Stayed 3 nights in Dec 2018
Response from Lori on 22 Jan 2019
Thank you so much for your kind review. We love our little inn, and our little island, and believe it is the perfect place when you want to get away from it all! We loved having you stay with us and hope you will do so again.

6/10 Okay

Etienne, Canada

Travelled with partner
Liked: Cleanliness, staff & service
The property experienced some water issues while we were there. In addition we had no hot water for the duration of our stay. Other than that, the property was clean and it met our expectations.
Stayed 4 nights in Nov 2018
Response from Lori on 21 Dec 2018
Thank you for your honest review Etienne. Water issues on a small island are not uncommon, and finding the problem and the parts to fix the problem is not always easy, although that doesn't mean that our guests should expect them. Thankfully the kind of water issue that we had does not happen often and we were able to resolve it by the end of your stay. As a result, we provided you with a discounted rate on your room and we hope that this will not prevent you from returning to our quaint little island and our historic Turks Head Inne.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Lori on 9 Nov 2018
Thank you for your high rating! My husband Hugh and I, along with all of the staff at Turks Head Inne, strive to maintain an environment that is relaxing and welcoming for all our guests, both at the hotel and at the bar and restaurant, Hughston's by the Sea. We hope to see you back on Grand Turk soon.

10/10 Excellent

David, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
ideal to rest and relax, very quiet and pleasant, the rooms are very comfortable and the attention of the staff is excellent
Stayed 4 nights in Jan 2018
Response from Lori on 7 Feb 2018
Gracias David for your review. It was wonderful having you and the rest of your team stay with us as you helped the island get its internet service finally functioning well after the hurricanes. It was a shame that you had to work so hard but hopefully you will have a little more time to relax on your next visit.

10/10 Excellent

J, Southern UT

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel and AMAZING host
I am not one to write reviews but felt compelled to share this experience. Our host Lori was not only attentive to us and our needs but was extremely helpful during our stay at the Inn. I have traveled extensively on business as well as pleasure and she is on the top of my list. Others have been helpful and kind but it was clear she genuinely cares about her guests. We had the unfortunate experience of our flight from Grand Turk to Provo being cancelled. She was able to accommodate our party of 4 for another night and actually drove us to the airport the next day when our taxi did not show up on time. She and her staff went above and beyond to make us feel at home and take care of us during our entire stay. And the complimentary breakfast was the "icing on the cake"!
Stayed 4 nights in Jan 2018
Response from Lori on 26 May 2018
Thank you for the wonderful review! I always like to think that our guests are made to feel at home and part of our island family. You and your friends had a number of "adventures" on Grand Turk and I was glad that I was able to provide those rooms to you when the unexpected happened. My husband, Hugh, says thank you for the compliments about his breakfasts too! We hope to see you again on your next visit!