Gazebo

Reviews of Gazebo Motor Inn

3.5 out of 5
Gazebo Motor Inn
84-88 Main Street, Murray Valley Hwy, Strathmerton, VIC

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 75 reviews" "
Rating 8 - Good. 19 out of 75 reviews" "
Rating 6 - Okay. 19 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 5 out of 75 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gazebo Motor Inn Team on 25 Feb 2024
Thank you for the review Heidi. It was a pleasure having you stay with us and we look forward to welcoming you back soon. Safe travels

6/10 Okay

Nazih

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Could be better
Dirty under bed bathroom not the best and spider was with the cup’s otherwise it was ok
Stayed 1 night in Dec 2023
Response from Gazebo Motor Inn Team on 17 Dec 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments about the cleanliness issues have been noted, and we assure you that we will address them promptly with our housekeeping team to ensure a more pleasant experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Best regards

6/10 Okay

John

Stayed 1 night in Nov 2023
Response from Gazebo Motor Inn Team on 10 Nov 2023
Thank you for your stay, we look forward to welcoming you back in the near future.

10/10 Excellent

Teresa

Stayed 1 night in Oct 2023
Response from Gazebo Motor Inn Team on 10 Nov 2023
Thank you for your stay!Welcome back anytime

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient. Staff interaction was terrific. Easy instructions
Stayed 1 night in Oct 2023
Response from Gazebo Motor Inn Team on 12 Oct 2023
Thank you for your recent stay with us and your fantastic review !!The fact that you chose the Gazebo Motor Inn is a great honour for us. We are glad you enjoyed your stay and we look forward to welcoming you again in the near future. Best Regards from Team @ The Gazebo Motor Inn

6/10 Okay

Marree

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Gazebo Motor Inn Team on 11 Oct 2023
Thank you for your stay.Welcome back anytime

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, good communication.
Stayed 1 night in Oct 2023
Response from Gazebo Motor Inn Team on 11 Oct 2023
Thank you for your stay.Welcome back anytime

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
So nice for the price
Stayed 2 nights in Jun 2023

6/10 Okay

Jarmanjit

Travelled with family and small children
Disliked: Cleanliness
Bed sheets and quilts look like if not washed form long time. Floor was not clean properly and had foot marks Beds were worn and they look very different in reality.
Stayed 1 night in Jun 2023
Response from Gazebo Motor Inn Team on 12 June 2023
Thank you for your stay and the review. We are sorry to hear some parts of your experience were not ideal. We take all feedback on board and use it to improve accommodation for our future guests. Thanks again

6/10 Okay

SIMONE

Travelled with partner
Liked: Cleanliness, staff & service
Quiet little Motel. Easy access to room. The only thing that was disappointing was the bed. It was not comfortable, too hard.
Stayed 1 night in Apr 2023
Response from Gazebo Motor Inn Team on 10 May 2023
Thank you for your feedback SimoneSorry to hear about the comfort of the bed. We will definitely look into it for better experience of our future guests.Thanks again

4/10 Poor

Paul

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs a big upgrade All cutlery and crockery needed cleaning before use. Shower floor dirty. Cobwebs. Ironing pillowslips isn't difficult.
Stayed 2 nights in Apr 2023
Response from Gazebo Motor Inn Team on 4 Apr 2023
Dear Guest.We thank you for your constructive feedback and apologise for the inconvenience encountered. Our Team will work hard on improving the accommodation experience for all future travellers. Thanks again

8/10 Good

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes it is old and needs upgrade but was comfortable enough for our 2 night stay
Stayed 2 nights in Mar 2023
Response from Gazebo Motor Inn Team on 13 Mar 2023
Thank you for your stay Gayle and your kind feedback. We are working on refurbishing our rooms, one at a time. We look forward to accommodating you again in the near future. Many thanks

10/10 Excellent

Ravinder

Stayed 1 night in Dec 2022

4/10 Poor

Jon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Gazebo Motor Inn Team on 27 Nov 2022
Dear Guest,Thank you for your recent stay at the Gazebo Motor Inn. We are sorry to see it did not meet your expectations. We value all feedback and strive to improve the experience for future guests.Thank you

2/10 Terrible

Lynne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I liked. Even the front area outside the rooms looked like it hadn’t been cleaned for years and the owner lives in Melbourne so no one is at the property, you just get an email with a code to get in the door. I would not even give it a 1 out of 10.
Stayed 1 night in Oct 2022
Response from Gazebo Motor Inn Team on 21 Oct 2022
Dear Lynne, We are sorry to hear stay at the Motel was such a disappointment to you. We do appreciate the constructive feedback. We offer convenient self check-in which most of our guests do find a positive feature. Thank you

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Easy to find, quiet and clean. The only thing that wasn't up to standard was getting phone and internet access. I don't fault the Gazebo Motor Inn for the lack of phone and internet issues, as it is obviously an issue for the region.
Stayed 1 night in Sep 2022
Response from Gazebo Motor Inn Team on 26 Sept 2022
Thank you for your kind review Michael, we do appreciate the feedback.We look forward to welcoming you back another time.Kindly,Team @ Gazebo

10/10 Excellent

Caroline Owusu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean
Stayed 1 night in Jun 2022
Response from Gazebo Motor Inn Team on 15 June 2022
Thank you Caroline !! Your comment is much appreciated by our hardworking housekeeping staff who look after the Rooms. Thank you again and welcome back anytime !

2/10 Terrible

brittnee

Stayed 1 night in May 2022

6/10 Okay

myra

Business traveller
Overall rooms was clean but eye for detail wasn’t there as there was spiderwebs everywhere. Bar fridge was not plugged in so when I arrived there was water all over the floor. There was not hairdryer and no toiletries in room .
Stayed 1 night in Mar 2022
Response from Gazebo Motor Inn Team on 15 Mar 2022
Thank you for your stay Myra and your constructive feedback which we value very much. All items have now been brought to the attention of our housekeeping team and are being rectified immediately. Sincere apologies for the inconvenience caused. Warm Regards from the Gazebo Team

8/10 Good

Christopher

Liked: Cleanliness
Stayed 2 nights in Mar 2022

6/10 Okay

Melinda

Travelled with family and small children
Liked: Staff & service
The photos of the motel do not match the reality of the rooms. They were not as nice, the portacot did not have a mattress and the rooms were very basic. Very basic accommodation.
Stayed 2 nights in Mar 2022
Response from Gazebo Motor Inn Team on 14 Mar 2022
Dear Guest, Thank you for your stay and the review. The complimentary porta cot provided was as it comes purchased. Guests are responsible for bringing bedding for it. Yes, we provide basic Motel Accommodation with no frills or thrills. We are clean, simple and budget friendly. Thank you for your stay. Best Wishes

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service
Got the property for showing only so it was fine
Stayed 4 nights in Dec 2021
Response from Gazebo Motor Inn Team on 4 Jan 2022
Thank you for your stay Graeme! Welcome back anytime

8/10 Good

Stuart

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from The Gazebo Motor Inn reservations on 24 Nov 2021
Thank you Stuart! Welcome back anytime Sincerely The Gazebo Team

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jul 2021
Response from Gazebo Motor Inn Team on 24 Aug 2021
Dear Trish, many thanks for your stay and positive feedback, it is much appreciated. We look forward to welcoming you again when in town. Warm Regards The Gazebo Team

10/10 Excellent

Bruce

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed that room was cold on arrival, some dust around room and shower was slightly unclean. Did not provide soap, shampoo or conditioner. Heater was on all night on high at 23 degrees to maintain only a mild temprature.
Stayed 1 night in Jul 2021
Response from Gazebo Motor Inn Team on 15 July 2021
Dear Guest, We are sorry to hear you were disappointed with your stay. We take all feedback on board to improve the experience of our future guests. We hope to get an opportunity to welcome you back and improve the quality of your stay. With Thanks The Gazebo Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Simple overnight accomodation. Room a bit run down and TV available (no batteries in remote) Great effort by management to look after us
Stayed 1 night in Jun 2021
Response from Gazebo Motor Inn Team on 30 June 2021
Dear Guest, Thank you for your stay with us, we appreciate the constructive feedback and will use it to improve the future experience for all of our guests. Welcome back anytime. Sincerely, The Gazebo Team

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Missing part of window. But clean and comfortable
The tool and facilities were neat and tidy. Bed was comfortable extra blankets and pillows were also in the room if needed, they came in handy as there was part of the window missing so we were able to stop the breeze by putting them into the hole.
Stayed 1 night in May 2021
Response from The Gazebo Team on 25 May 2021
Thank you for the kind review Natalie, much appreciated. We would have loved if you contacted us during your stay regarding OPEN window, it would’ve been an easy fix and made your stay even more comfortable. Window may have appeared to be missing a panel, but it just needed to be closed the certain way. We will make sure we advise our future guests. Many thanks

4/10 Poor

Verified traveller

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisey. Content Flys in the room. Unable to open the windows for fresh air. We ended up leaving in the middle of the night as we couldn’t sleep from the noise in the street and people parking and walking outside. The mattress on the bed also was constantly sliding off the bed stand, also not many pillows to sleep on. Only 3 available and we both enjoy having two. Holes and gaps in the walls and corners of the room. In desperate need for a makeover.
Stayed 1 night in Apr 2021
Response from Gazebo Motor Inn Team on 28 Apr 2021
Dear Guest, We regret to hear your stay with us did not meet your expectations. Thank you for your constructive feedback, we will use it to improve the experience of our future guests. Sincerely, The Gazebo Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was suitable
Stayed 3 nights in Apr 2021
Response from Gazebo Motor Inn Team on 7 Apr 2021
Thank you very much for your stay! Welcome back anytime and safe travels ! Warm Regards The Gazebo Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Gazebo Motor Inn Team on 7 Apr 2021
Dear Guest, Thank you for your stay and positive feedback. We are pleased to know we have met your expectations. Look forward to hosting you again soon. Best wishes from Team @ The Gazebo Motor Inn

10/10 Excellent

janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location for a wedding we attended. Surprisingly clean and larger than expected for the price.
Stayed 2 nights in Feb 2021
Response from The Gazebo Place Team on 6 Mar 2021
Dear Janet, Thank you very much !! Glad to know we exceeded your expectations and were small part of your special day in the country Vic. Welcome back anytime!

6/10 Okay

Chell, Melbourne

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was ok very comfortable bed good shower pressure and hot hot water The fridge was switched off, our little milk pods were covered in ants. Wifi user name didn’t come up, Only Gazebo ones. No tea towel or face washer. Owner a nice guy Pet friendly
Stayed 1 night in Mar 2020
Response from The Gazebo Motor Inn Team on 16 Mar 2020
Thank you for the kind feedback Chell, all well noted and issues rectified for future comfort of all of our guests. We look forward to welcoming you back. Safe Travels :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from The Gazebo Motor Inn Team on 6 Jan 2020
Thank you kindly! Welcome back anytime. Sincerely, The Gazebo Motor Inn Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable and quiet. Check in process was easy. Being an older motel the rooms are basic but tidy with everything you need. Only the shower base was bit old looking.
Stayed 1 night in Jan 2020
Response from The Gazebo Motor Inn Team on 3 Jan 2020
Thank you very much! Please come again, we welcome you!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great. However the room we had was dirty and very rundown. I stayed 2 weeks prior and that room was clean and in better condition.
Stayed 1 night in Nov 2019
Response from Marita on 4 Dec 2019
Dear Guest, Thank you for staying with us again and taking time in leaving constructive feedback based on your recent stay. We have shared your feedback with all of our team. Your feedback is important to us and will ensure that we continue to improve our service. We look forward to welcoming you back again in the future. Warm wishes from all of us here @ Serviced Houses.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from The Gazebo Motor Inn on 28 Nov 2019
Thank you for your stay with us, we hope you visit again soon. Safe Travels

10/10 Excellent

HUGH

Stayed 1 night in Nov 2019

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was old, run down and unclean. Best part was the picture of the room. Very noisy with road traffic
Stayed 1 night in Oct 2019
Response from Gazebo Motor Inn Team on 7 Nov 2019
Hello John, Thank you for your recent stay and the feedback you have provided. We do value it and use it to improve quality of experience for all of our future guests. We are somewhat taken aback by your less than desirable review. As our potential guests can see from many other recently posted reviews, this Motel, while humble looking on the outside, provides a very good value for money in a convenient location. It is a popular stop for a restful night for many travelers every day. The rooms are cleaned with love and care by our long term housekeeper. Your feedback is appreciated and we hope to get an opportunity to welcome you back sometime in the future and offer better lodging experience to you. Best wishes from all of us at Gazebo Motor Inn -

6/10 Okay

.

Disliked: Staff & service
.google maps location needs to be updated it says its 9km out of town when it is actually intown
Stayed 1 night in Sep 2019
Response from The Gazebo Team on 8 Sept 2019
Thank you very much for your stay and the feedback. Google Maps have now been updated and the location is accurate. Your input is much appreciated. We would love to welcome you back anytime.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019
Response from The Gazebo Team on 4 Sept 2019
Thank you for your stay! We hope to see you again soon :-)

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheaper elsewhere
I would suggest people call gazebo direct as the price is cheaper then the ones advertised on these sites, you can thank me later 😊
Stayed 1 night in Jul 2019
Response from The Gazebo Motor Inn Team on 25 July 2019
Thank you Zachary! :-) We look forward to welcoming you back soon The Gazebo Team

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Not.even.a.bath.mat.bed.covers Very.thin.aircondition.quite.ancient.and Very.noisy.
Stayed 1 night in Jun 2019
Response from The Gazebo Inn Team on 27 June 2019
Thank you for choosing Gazebo Motor Inn and your feedback. We do provide fresh and comfortable linen for all of our beds, including electrical blankets during winter months. Bath Mats are provided, apologies if housekeeping missed this one during your stay. Great majority of our reviews are positive with guests finding their rooms warm, clean and comfortable. Thank you again! The Gazebo Team

2/10 Terrible

Verified traveller

Disliked: Staff & service
Couldt get into room was given another room only to find they gave that room to someone else when we went back
Stayed 1 night in May 2019
Response from Gazebo Team on 23 May 2019
Disappointed to see this feedback after we have assisted promptly with your check in issue and two rooms were offered for your stay initially. We had staff member on site to assist with the check in and we have ttempted to contact you numerous times without success. When you finally answered your phone, you decided that you no longer wished to stay at either of the rooms and opted to cancel the reservation receiving full refund.

10/10 Excellent

Bewgzor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel made late check in very easy would highly recommend for anyone visiting cactus country to spend the night
Stayed 1 night in Jan 2019
Response from Ros on 16 Jan 2019
Thank you so much, so glad you enjoyed your stay

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019
Response from Roslyn on 7 Jan 2019
Thank you so much we are glad you enjoyed your stay

6/10 Okay

Jie

Just a room to stay
Too many mosquitoes in the room
Stayed 1 night in Jan 2019
Response from Ros on 10 Jan 2019
There was fly spray in the room to use and this is a farming community. If it was just a room you could go to town and pay more money.

2/10 Terrible

S

Liked: Staff & service
Disliked: Cleanliness
Found the largest Huntsman I’ve ever seen, followed by panicked wife and children, after removing found more room guests and ended up driving home on New Year’s Eve to Melbourne, got home at 3 am. It wasn’t a bad place just needs a pest controller to spray
Stayed 1 night in Dec 2018
Response from ros on 10 Jan 2019
Insect spray was provided. Rooms are regularly sprayed but we are in a farming region, fly spray is provided. Perhaps you need to stay in big motels or learn to use spray

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation was great value for money the room was very comfortable for our family of five a great one nighter and would stay again if up that way
Stayed 1 night in Dec 2018
Response from roslyn on 10 Dec 2018
Thank you so much

6/10 Okay

ALAN, GEELONG

Liked: Staff & service
STAFFE WERE FRIENDLY AND WE WERE ABLE TO CHECK IN EARLY. THE LOCATION WAS BRILLIANT AS WE HAD A WEDDINING AT CAFE 3641 ONLY A COUPLE OF HUNDRED METERS DOWN THE ROAD
Stayed 1 night in Nov 2018
Response from Roslyn on 28 Nov 2018
I am so sorry you had a bad experience here. I will try to improve in future