Lobby

Reviews of Super 8 by Wyndham Clarksville Northeast

2 out of 5
Super 8 by Wyndham Clarksville Northeast
201 Holiday Dr, Clarksville, TN

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 836 reviews" "
Rating 8 - Good. 345 out of 836 reviews" "
Rating 6 - Okay. 127 out of 836 reviews" "
Rating 4 - Poor. 59 out of 836 reviews" "
Rating 2 - Terrible. 43 out of 836 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Room was fine. Please understand that this is a BUSY & LOUD area do to nearby military base and the influx of people that goes along with that.
Stayed 1 night in Mar 2024
Response from sam on 16 Mar 2024
Thanks for staying with us. We are excited to hear from you to share your experience. Yes we are close to fire rescue, police office and interstate 24 but all those are part and parcel of life. Thanks again to give us feedback and best ranking. Please stop by when you are back in town.

2/10 Terrible

Melinda

Absolutely horrible hotel, rooms stunk horrible like mildew. Mold on air conditioner/ heater. Very run down rooms. Not pleased at all.
Stayed 1 night in Mar 2024
Response from sam on 14 Mar 2024
Thanks for staying with us. We appreciate your feedback but as you reserved smoking room definitely have smoking smell and we didn't hear from you while you were staying in that room otherwise we resolve the problem right there. Hope will see you soon and can promise you will have not such issues.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff. Comfortable clean bed.
Stayed 1 night in Mar 2024
Response from sam on 12 Mar 2024
Thanks for staying with us. We are so excited to hear from you and really appreciate your time to give us feedback. Thanks again to share your experience that helps to make a better choice. We look forward to see you soon.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great. Especially Renee.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with family
Very nice motel room and helpful staff
Stayed 1 night in Mar 2024
Response from sam on 9 Mar 2024
Thank you for staying with us. We are excited to hear from you to share your experience. We look forward to see you soon.

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, property conditions & facilities
I was sick throwing up and was giving myself time to get out of the car to check in and they assumed I was drunk and made me leave with no refund. Very unprofessional and rude.
Stayed 1 night in Feb 2024
Response from sam on 28 Feb 2024
Thanks for your business with us.

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the office was very helpful and corrected any issues immediately (beeping smoke alarm) and fast service! Downside…very limited breakfast options.
Stayed 1 night in Feb 2024
Response from TINA on 16 Feb 2024
THANK YOU VERY MUCH I'M THE LADY THAT CAME AND BROUGHT YOU THE BATTERY MY NAME IS TINA

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the surroundings easy accessible to stores
Stayed 2 nights in Feb 2024
Response from sam on 6 Feb 2024
Thanks for staying with us. We really appreciate your time to share your experience with others that's a lot to us. We are excited to see you soon.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Placed in a convenient location. Walmart, the shopping mall and various restaurant's were all about a 10 minute walk within the hotel. The staff was amazing and based on them alone I would totally stay again.
Stayed 1 night in Jan 2024
Response from sam on 6 Feb 2024
Thanks for staying with us. We are so excited to hear from you about your pleasant stay. Thanks again for taking time to share your opinion to others. We look forward to see you soon please stop by when you are back in town.

6/10 Okay

Michael D

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from sam on 11 Jan 2024
Thanks for staying with with us. We appreciate your time to give us good ranking. We look forward to see you soon.

6/10 Okay

Nathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Had issues with door not shutting. Eventually had to be moved to another room. Staff was quick to respond and help. Breakfast options very minimal. There were two types of cereal or a tiny muffin along with milk, orange and apple juice, and coffee.
Stayed 2 nights in Jan 2024
Response from sam on 11 Jan 2024
Thanks for your business with us.

10/10 Excellent

Doug

Stayed 1 night in Dec 2023
Response from sam on 6 Feb 2024
Thanks a lot for staying with us and taking time to give us best ranking. We look forward to see you soon.

4/10 Poor

Abraham M

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent stay for a decent price. The only thing that concerned me was the roaches. Room was always made up when I got back in the evening. Bed was clean and comfortable, linen and towels bright and crisp but I could not deal with the roaches. Also, the gentleman at the front desk, an older Black guy, was pleasant and friendly. I apologize for not remembering his name. Service was very good. My only issue was the roaches.
Stayed 4 nights in Dec 2023
Response from sam on 28 Dec 2023
Thanks for staying with us. We appreciate your business and time to give us feedback. Thanks again to draw our attention we did the treatment the very next day.

10/10 Excellent

Darius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the assumption of me doing illegal things just because I have a lot of friends and family
Stayed 1 night in Dec 2023
Response from sam on 28 Dec 2023
Thanks for staying with us.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
needs a little updaing, but still ok
ck-in went smooth/. Got a 1st floor rm as req. Room could use some updating.
Stayed 1 night in Dec 2023
Response from sam on 25 Dec 2023
Thanks for staying with us. We appreciate your time to leave us feedback and give a good ranking.

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from sam on 22 Dec 2023
We appreciate you business with us and taking time to leave us good reviews. We look forward to see you soon.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very nice front desk employees.
Stayed 1 night in Dec 2023
Response from sam on 18 Dec 2023
We are really grateful and appreciate you taking the time to share your rating with us and the community. Thanks a lot.

6/10 Okay

Ja’Quell

Stayed 14 nights in Dec 2023
Response from sam on 18 Dec 2023
Thanks for staying with us. We love to get feedback from our guest to make improvements.

10/10 Excellent

Donnie

Liked: Staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2023
Response from sam on 18 Dec 2023
Thanks for being part of Super 8 family. We appreciate your kind words that encourage us to serve better and make our guest feel like staying at home. Please stop by when you are back in town. Thanks again

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makes me cringe
Don’t stay here. I don’t know why this place got good reviews. I didn’t have power at my house because of the big tornado that came through. I should’ve stayed in my powerless house. Not clean, shower head sprays everywhere but down and they have some little fire hazard make shift stove top thing. Pray that my power is back on tomorrow. If not, I still won’t be staying here.
Stayed 1 night in Dec 2023
Response from sam on 18 Dec 2023
Thanks for staying with us.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled the staff were friendly the room was clean and the price was right. We would stay here again.
Stayed 1 night in Dec 2023
Response from sam on 18 Dec 2023
Thanks for choosing Super 8 and honored to serve. We appreciate for taking time to give us feedback that means a lot to us. Hope will see you soon.

6/10 Okay

Cinnamon, Bloomington

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
we enjoyed out stay, check in was awkward. there was noise in the adjacent room. check out was better.
Stayed 1 night in Nov 2023
Response from sam on 30 Nov 2023
Thank you so much for your stay and we apologize for inconvenience.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Super 8 on 25 Nov 2023
Happy Thanksgiving; hope you enjoyed a lot .Thanks for be part of Super 8 family. We love to have guest feedback that helps us to serve them better. We appreciate to encourage our team. We will share with our staff as you ranked them above all. Please stop by when you are back in town.

4/10 Poor

Jeremy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Had an intruder….
The room was decently clean but had continuous smell of weed and cigarette smoke being pulled in by the air conditioner when neighbors lit one up outside. Was awakened by an intruder one night because the lady at the desk decided to rent our room out to another couple. We all were shaken up over that.
Stayed 3 nights in Nov 2023
Response from sam on 18 Nov 2023
Thanks a lot for your business.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from sam on 6 Nov 2023
Thanks a lot for taking time to appreciate and share your experience that encourages us to make our services better. We are excited to share it with our employs. We look forward to see you. Thanks again.

4/10 Poor

James

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The folks working at this facility were very nice and helpful. The facility itself was terrible though. We had two rooms, one of which the lock on the door did not work. We ended up getting a different room but it did make us a little nervous. There were no seals at the base of the door to the outside so bugs were crawling under and into our room.
Stayed 1 night in Oct 2023
Response from sam on 18 Nov 2023
Thanks a lot to be the part of Super 8 family. We are thankful to appreciate our team. We working on these little cosmetics so our guest will not have that experience next time.

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
TV wouldn’t work; switched rooms and tv again didn’t work. Staff had to reprogram it. Vape smell seeping into room or someone smoked in room while we were gone. Door key wouldn’t work. Just one thing after another. Stay somewhere else!
Stayed 2 nights in Oct 2023
Response from sam on 18 Nov 2023
We are very sorry for having such experience, Our team striving hard to make the things good to go but really appreciate for your patience.

8/10 Good

Josh

Business traveller
Liked: Staff & service
The room I was in felt dated. Old microwave and minifridge. Some dust hanging from the ceiling. Bathroom fixtures were old. Wifi jack plate was hanging off wall. Bed cover had a cigarette burn. It wasn't aweful, but not great.
Stayed 1 night in Oct 2023
Response from Sam on 18 Nov 2023
Thanks a lot for your business with us. We appreciate to draw our attention on these things. thanks again.

8/10 Good

james

Travelled with partner
Liked: Staff & service, property conditions & facilities
Eugene at front desk was xcellent. The room was good but has musty odor.
Stayed 1 night in Sep 2023
Response from Sam on 16 Oct 2023
We are really excited to share your words with Eugene. Thanks to let us know about issue we will definitely check to make our services better.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Only need better coffee
Stayed 2 nights in Oct 2023
Response from Sam on 16 Oct 2023
Thanks for your business with us. Please stop by when you are back in town to give another opportunity to serve better. We appreciate your time for feedback.

6/10 Okay

Derrick

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Sam on 16 Oct 2023
Thanks for your business with us We appreciate your time for feedback. To share your experience and to rank the property best means a lot to us.

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff. Clean room. Easy access to everywhere.
Stayed 2 nights in Sep 2023
Response from FRONT DESK on 28 Sept 2023
THANK YOU VERY MUCH HOPE TO SEE YOU AGAIN

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sam on 14 Oct 2023
Thanks a lot to appreciate and ranking our property best. It helps a lot to others to be the part of Super 8 family. Hope you had a good trip. Just stop by when you are back in town , hope We'll see you soon.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
If you dont pay for the room then they won't hold
Driving 8hrs away with reservations and noticed a transaction attempt from card on file less than 4hrs towards destination. Online upon reservations stated diff. check in time then what was stated on the phone once I CALLED to see about the transaction. Informed desk clerk of distance from hotel stated multiple rooms of my suiting were avaliable. Long story short no rooms when we reached the hotel had to go somewhere else.
Stayed 3 nights in Sep 2023
Response from Sam on 14 Oct 2023
We are very sorry for inconvenience but it is part of cancelation policy. We do hold courtesy hold till 6pm.

10/10 Excellent

Albert

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sam on 14 Oct 2023
Thanks a lot for your business with us. We appreciate for ranking our property the best. Hope you had a wonderful time. We are waiting to see you soon.

2/10 Terrible

Tina, Cartersville

Travelled with family, Business traveller
I want reimbursed for this horrible stay
Stayed 1 night in Sep 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for motels of this level, this is a pretty good one in terms of cleanliness. great job to the staff.
Stayed 1 night in Aug 2023
Response from sam on 1 Sept 2023
Thanks for taking time to share your kind words and ranking for best that's a lot to us. Hope you enjoyed your trip. We look forward to see you soon.

10/10 Excellent

Amber

Stayed 1 night in Aug 2023
Response from Sam on 14 Oct 2023
We are very thankful for ranking the best. That is a lot to us. Hope you had a really wonderful trip. We are excited to see you soon.

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from sam on 29 Aug 2023
Thanks for taking time to share your experience that is a lot to us. We are looking forward to assist you in near future.

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
i like no carpeting
Stayed 1 night in Aug 2023
Response from SAM on 20 Aug 2023
Thanks for appreciation and sharing your words to help other people.

6/10 Okay

Verified traveller

When we pulled around to our room there was a group above us playing extremely loud music and I have no idea what was happening. In the room after they went in but it was absolutely ridiculous. Lots of loud banging and slamming things on the ground. Also wife didn’t feel good. She did take a Covid test after we left and found out it was positive.
Stayed 1 night in Aug 2023
Response from Sam on 15 Aug 2023
Thanks for your business with us.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sam on 9 Aug 2023
Thanks for your business and time to give us feedback. Sharing your experience helps others to make their choice.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Dirty and smelly
Room stunk of Smoke. Bathroom door had a large poorly patched hole. Tile floor near bed had sticky area (not cleaned).
Stayed 1 night in Jul 2023
Response from sam on 30 July 2023
Thanks for your business with us.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from sam on 24 July 2023
Thanks for your business with us. We really appreciate for your time to give us 5 out of 5. We look forward to see you soon. Thanks again and have wonderful time.

2/10 Terrible

Jason

Stayed 5 nights in Jul 2023
Response from sam on 16 July 2023
Thanks for your business with us.

8/10 Good

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Good place to sleep over night
Stayed 1 night in Jul 2023
Response from SAM on 5 July 2023
Thanks for your business. We strive hard to feel our guest like their home. Its pleasure to hear about your experience that helps other to make a good choice. Thanks again for your time and your kind words. We look forward to see you soon.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from SAM on 5 July 2023
Thanks for your business and taking time to give us high rank. Hope you had a wonderful trip. We look forward too see you soon.

4/10 Poor

Sean

Travelled with family
Disliked: Property conditions & facilities, room comfort
Beds very uncomfortable, terrible night of sleep. Noisy next to busy highway. Would not stay again.
Stayed 1 night in Jun 2023
Response from Sam on 2 July 2023
Thanks for your business.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service
I was really impressed with how organized the front desk lady was. She had our room assigned and paperwork printed and ready to go for a speedy check in process. It was quick and easy for a late night check. We really appreciated her organization.
Stayed 1 night in Jun 2023
Response from Sam on 2 July 2023
Thanks to be the part of Super 8 family. Hope you enjoyed your trip. We really appreciate your kind words. It means a lot to us. Thanks again for taking time to share your experience. We look forward to serve you soon.

6/10 Okay

Sharon

Liked: Staff & service
Inexpensive Clarksville Stay
The room was musty, smelling, but it looked clean. I was concerned when I saw someone posted there were bugs in their rooms. I did not find that to be the case. It seemed to be well cared for. I felt somewhat safe in that area. It was OK for the price of the room.
Stayed 3 nights in Jun 2023
Response from Sam on 28 June 2023
Thanks for your feedback and to share your experience with others that helps others to be confident to stay with us. Your words are a lot to us. We try our best to make our guest happy. Hope will see you soon in near future.