Ratings based on 2,073 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from Richmond Hill, On Canada

Posted 19/08/2019
Great location! Centrally located to Trafalgar Square and Covent Garden. Easy walking to Buckingham Palace, Palace of Westminister, Westminister Cathedral and Big Ben. Staff is very friendly and knowledgeable about booking day trips.
5 out of 5
by A verified traveller

Posted 18/08/2019
Location is great for seeing the sites. Room was clean. Bar service was terrific
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 16/08/2019
5 out of 5
by A verified traveller from Portland

Posted 16/08/2019
Great location, rooms were spacious with vaulted ceilings
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 16/08/2019
3 out of 5
by A verified traveller

Posted 15/08/2019
The staff were friendly No air conditioning the room was extremely hot No teaspoon to make tea Hair on the bathroom floor
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 14/08/2019
5 out of 5
by A verified traveller from Cambridge

Posted 14/08/2019
Water & ice dispensers on each floor. Yoga on the TV.
5 out of 5
by A verified traveller

Posted 13/08/2019
It has everything we need, location, service, water,etc.
5 out of 5
by A verified traveller from Mount Laurel, NJ

Posted 11/08/2019
Beautiful old hotel just off Trafalgar Square - truly great location for National Gallery, Parliament, lots more. Very friendly, very accommodating staff. Rooms are spacious - comfy bed, great shower. Nice breakfast buffet on a Sunday morning (extra charge but worth convenience). Overall, great value for the price. We would come back next time we're in London.