COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Hotel La Union managed by Melia Hotels International

Photo gallery

Featured image
Outdoor pool, open 7:00 AM to 6:30 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 6:30 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 6:30 PM, pool umbrellas, pool loungers

Overview of Hotel La Union managed by Melia Hotels International

Hotel La Union managed by Melia Hotels International

3.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationCienfuegos Cathedral2 min walk
  • Popular LocationTomas Terry Theater3 min walk
  • Popular LocationParque Jose Marti3 min walk
  • AirportCienfuegos (CFG-Jaime Gonzalez)17 min drive

Choose dates to view prices

About this area


Located in Cienfuegos, Hotel La Union managed by Melia Hotels International is in the city centre. Ferrer Palace and El Malecón de Cienfuegos - Sailor's Walk are local landmarks, and the area's natural beauty can be seen at Rancho Luna Beach and Parque Jose Marti.
Popular Location

What's nearby

  • El Bulevar - 1 min walk
  • Cienfuegos Cathedral - 2 min walk
  • Tomas Terry Theater - 3 min walk
  • Parque Jose Marti - 3 min walk
  • Ferrer Palace - 4 min walk


  • 1869 — 1 min walk
  • Dama Azul Pool Bar — 1 min walk
  • Benny More - 3 min walk
  • Bouyon - 4 min walk
  • Inglés - 5 min walk

About this property

Hotel La Union managed by Melia Hotels International

3.5-star hotel with free breakfast and restaurant
Along with a restaurant, this hotel has an outdoor pool and 2 bars/lounges. Free buffet breakfast and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. All 49 rooms offer flat-screen TVs, minibars and hairdryers. Safes, showers and phones are among the other amenities that guests will find.
Hotel La Union managed by Melia Hotels International offers 49 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in some public areas: WiFi (USD 1 per night)

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Outdoor pool
  • Snack bar/deli


  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms 2


  • Pool sunloungers
  • Pool umbrellas
  • Terrace


  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds


  • Free toiletries
  • Hairdryer
  • Shower
  • Towels


  • Flat-screen TV

Food and drink

  • Minibar


  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 4 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: USD 1 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that credit cards issued by US banks or their branches are not accepted.

We should mention

Pool access available from 7:00 AM to 6:30 PM

Property is also known as

Hotel Union managed Melia Hotels International Cienfuegos
Hotel Union managed Melia Hotels International
Union managed Melia Hotels International Cienfuegos
Union managed Melia Hotels International
Cienfuegos Holiday Inn
Cubanacan Boutique La Union Hotel Cienfuegos
Union Managed By Melia Hotels
Hotel La Union managed by Melia Hotels International Hotel
Hotel La Union managed by Melia Hotels International Cienfuegos

Frequently asked questions

Rating 5 - Excellent. 6 out of 26 reviews
5 - Excellent 23%
Rating 4 - Good. 10 out of 26 reviews
4 - Good 38%
Rating 3 - Okay. 5 out of 26 reviews
3 - Okay 19%
Rating 2 - Poor. 3 out of 26 reviews
2 - Poor 12%
Rating 1 - Terrible. 2 out of 26 reviews
1 - Terrible 8%




Staff & service




Property conditions & facilities

1/5 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was decent, best you could find in Cienfuegos. However, went home realising I have lost all my accessories along with some lip sticks. Watch out for hotel staff!
Stayed 4 nights in Dec 2019

5/5 Excellent

Stayed 2 nights in Dec 2019

3/5 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pool unmanageably busy with non-guests
Main reason to stay at this hotel: swimming pool during hot July days. But the pool must be open to non-guests because every day it was PACKED and there are only 40ish rooms in this property. No lawn chairs were ever free, tons of people drinking in the pool and what felt like dozens of children (this kind of a plus because we travel with a kid). I feel that the hotel should warn guests that the pool will be busy with non-guests, AND that they should control the number of people they let in at a time.
Stayed 3 nights in Jul 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel, but sort out breakfast service!
This was largely a comfortable and good hotel. The main thing that leads me to deduct some points from the service part of my review is how badly breakfast was handled. We stayed two nights. On one night, when the hotel was also frequented by a large tour group, we got a nice, extensive breakfast buffet. However, the other night, there were fewer guests and the breakfast consisted of a very limited offering and table service (no menu) rather than a buffet. Whereas this may be understandable in certain circumstances, not only did we get a limited range of options, the bread served was clearly from at least one day before and rock hard, dried out and pretty much inedible. This should definitely not be the case. We paid a fairly high amount (for Cuba) for both of our nights of stay, so should not have received such a terrible breakfast experience on one of our nights.
Stayed 2 nights in Jun 2019

2/5 Poor

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice pool but beware as Pool is busy on weekends with many non hotels guests that come use the pool for the day. Pool area is not up to standards and not kept very clean. Personnel was slow to pick up empty glasses and dirty diapers ... massage services available at descent prices (not tried) Personnel leave their children unattended at the pool while at work, creating some nuisance for guests... Hotel could be cleaner, floor does not seem mopped regularly, Trash can be found under bed. Overall hotel is pretty with a nice pool but not really good value given the poor service.
Stayed 2 nights in May 2019