Exterior

Reviews of The Crown Inn

4 out of 5
The Crown Inn
School Road, Chislehurst, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 341 reviews" "
Rating 8 - Good. 95 out of 341 reviews" "
Rating 6 - Okay. 14 out of 341 reviews" "
Rating 4 - Poor. 11 out of 341 reviews" "
Rating 2 - Terrible. 5 out of 341 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish pub with rooms and big restaurant.
A nicely refurbished pub with rooms. Despite being there at the busiest time of year, staff were friendly and helpful in making our room available much earlier than normal. Our bedroom was spacious and stylishly decorated, though it could’ve done with some drawer, space or shelving for clothes if we were staying any longer. Apparently, breakfast was included in our hotels.com package, but I couldn’t find any details in the confirmations. The large restaurant was nicely laid out and everything was fresh and new. Breakfast Eggs Benedict were excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcoming hosts who made our stay great!
Stayed 2 nights in Dec 2023

10/10 Excellent

Meta

Liked: Cleanliness, staff & service, property conditions & facilities
The Crown was convenient to where I was going. Comfortable and quiet with a lovely breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff excellent rooms excellent food
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and good value for money
Lovely hotel and lovely staff, very friendly. Things to improve: menu is desperately in need of more vegetarian/vegan options. The window in my bedroom was very old and even though it was closed, I could hear everything outside perfectly. It was like it was wide open. Not good news if you're a light sleeper!
Stayed 1 night in Nov 2023

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
lovely area. beautifully refurbished (one of the loveliest bathrooms in a hotel we have had the pleasure of using ] In hotels we have stayed in Manager & staff excellent.Could'nt fault anything.Would definitely go back.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in this brilliant inn
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and great brekkie
Really nice room and breakfast. helpful staff. good value.
Stayed 1 night in Sep 2023

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed overnight as a couple as we were going to an event at the Chislehurst golf club, which was within walking distance. The hotel had been been recently refurbished and was beautiful. Beer garden was good, had tasty bar snacks in the garden. Breakfast choices good, we ordered 2 vegan full English but they came with butter and fried egg, not v substitutes as stated on the menu. We sent them back and the replacement didn’t arrive until everyone else had finished their food. The chef apologised; I think the menu should be changed to show the current offering and the chef could do with a little education on vegan food.
Stayed 1 night in Sep 2023
Response from Mario on 22 Sept 2023
Hello Tania,please accept our apology for the misunderstanding.Kind RegardsMario

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service as soon as we walked the door. Everyone was super friendly and helpful. Room amazing and also the food and drinks in the bar downstairs. Wished we could have stayed another night or two. Definitely hoping to return next year.
Stayed 1 night in Sep 2023
Response from Mario on 22 Sept 2023
Hello Joanne we really appreciate your comment!!See you next year!!

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovated pub, room was gorgeous, spacious and clean. Excellent attention to detail. Parking difficult and there was a wedding on so maybe that’s why. Because of the wedding no food was available so we avoided the pub all night and went out. Downsides: our room came with breakfast. By far the worst breakfast we have ever had anywhere. The young lady waiting on us was kind and apologetic but frankly I would never consider eating there and would probably choose a different venue completely because of it. Massive shame. 5* for decor and the room. 2* for the pub itself
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor, poor breakfast
Really nicely decorated and a lovely pub in a nice setting. The duvet was far too thick for a summer night. Unfortunately the English breakfast was served lukewarm at best, not one item, the whole breakfast! Shame as it spoilt a generally good stay.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Curate’s egg
The Crown is very nicely decorated and quaint, however we had a very small, extremely hot room. No fan/AC and tiny windows. No hot water for an evening shower, no decaf coffee or brown bread at breakfast. For £150 a night it was a tad disappointing.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crown
Nice hotel with great outdoor area for drinks and food. Staff are great and very accommodating. Room that I stayed in was great if not a little warm.
Stayed 1 night in Aug 2023

10/10 Excellent

Natara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay. The staff was great, accommodation and the food at the restaurant was good. It was a seamless stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet and cool
Beautiful hotel in a quiet location. The decor is stunning and the rooms comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Don

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

David

Stayed 1 night in Jun 2023

2/10 Terrible

Lynne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a trouble free stay
Noisy pub. No where for guests to chat after bar closed. No A/C. Breakfast unavailable before 8. only 3 car parking spaces. charged for room when leaving even though it was fully paid via Hotels.com in advance. Room charge was refunded after multiple phone calls.
Stayed 1 night in Jun 2023

2/10 Terrible

Javairia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing service, good food
We booked this hotel a month prior to our stay. It was our 1st wedding anniversary and we thought the hotel looked lovely. On the day we received a phone call to say we were doubled booked and would be offered another room and it would be discussed on arrival. We arrived and were given keys to the other room. But no attempt was made to apologise or refund the difference as the room was smaller and didn't have the balcony we expected. Not only that we were then told we hadnt paid on check out and had to provide evidence of said payment which they claimed was £288 and we had already paid £322 for the luxury king, not the classic king which was £60 cheaper. Plus another guest we stayed with also had to pay a further £94 because it said they hadn't paid even though we had both gone through hotels.co.uk. To say it was a newly refurbished hotel the rooms had no Aircon and were ridiculously warm, granted a fan was provided but it wasn't adequate in the slightest. It claims to have "limited parking" which for the amount of rooms there are 4 small parking spaces are not enough. It wasn't all bad The decor of the hotel is beautiful and cant be faulted, The drench shower was a nice way to cool off, The breakfast was really nice and some of the staff were really friendly. But then let down by the rest of the staff which seemed a bit clueless and abrupt
Stayed 2 nights in Jun 2023

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I could not of asked for a better place to rest. Arriving from a long and stressful day. Abby went above and beyond to sort out a couple of my booking errors.The room was comfortable, clean and just a delight. The breakfast the next day likewise .it was just what I needed after day I had. I will be returning. Thank you xx
Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imperial Crown Room beautiful
Beautiful room overlooking the green (Imperial Crown room). Breakfast was excellent. Bar was busy but not noisy. Staff very helpful. Will stay there again when next in the area.
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely pub !
Our room was beautifully decorated and very comfortable with a lot of thought put into all the little extras provided. The bed was so comfortable! We had a lovely meal , the staff were so friendly. Breakfast was very good too . Lovely fresh juice and a good selection of food .
Stayed 1 night in Jun 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely newly refurbished pub with rooms with friendly helpful staff. Our room was a little noisy being above the kitchen. The food was great but some of the options were not available.
Stayed 1 night in May 2023

10/10 Excellent

Clive

Stayed 1 night in May 2023

8/10 Good

graham

Stayed 1 night in Apr 2023

2/10 Terrible

Susan

Stayed 1 night in Apr 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Travelled alone and felt comfortable. Lovely breakfast and nice staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Inn Overnighter
Excellent value for money
Stayed 1 night in Jan 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Abigail

Stayed 2 nights in Dec 2022

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy at the Crown
We’ve stayed here before and were given the same room. It is an old building but is kept in really good condition. Our room overlooked the common and had a small balcony, a bit cold for november though. Lovely and warm inside, comfy bed and a large bathroom with bath! Fluffy towels. Good restaurant in the pub downstairs and very reasonable.Breakfast was excellent,lots of choice and cooked to order. Parking was no problem. We’ll be back.
Stayed 1 night in Nov 2022

10/10 Excellent

yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place
Good sized room, comfy bed, nicest staff and excellent breakfast!
Stayed 1 night in Nov 2022

10/10 Excellent

Clare

Stayed 1 night in Nov 2022

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Room very spacious and beautifully decorated. Food was delicious. Thank you.
Stayed 1 night in Oct 2022

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant and atte tive
Stayed 1 night in Oct 2022

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very good and the food was great. Needs a little bit of TLC.
Stayed 2 nights in Sep 2022

10/10 Excellent

Danny

Stayed 1 night in Oct 2022

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

8/10 Good

Helen

Stayed 1 night in Sep 2022

8/10 Good

Ingrid

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find
Wonderful stay, welcoming staff, very comfortable bed and clean room. Bathroom very spacious. Noise from pub was not really noticeable. Fan in the room was appreciated as weather was very warm and humid. Will certainly return
Stayed 1 night in Aug 2022

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely place. Comfortable room. Super kind and friendly staff. Well cleaned and appointed. Superb breakfasts!
Stayed 4 nights in Aug 2022