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Overview of Royal Sonesta Chicago River North

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi
VIP Access

Royal Sonesta Chicago River North

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationChicago Riverwalk9 min walk
    Popular LocationNorthwestern Memorial Hospital11 min walk
    Popular LocationChicago Water Tower12 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)27 min drive

Choose dates to view prices

Luxury Suite, 1 King Bed (Spa Suite)

  • Sleeps 4
  • 1 King Bed

Mobility Accessible Deluxe King Tub

  • Sleeps 2
  • 1 King Bed

Mobility/ Hearing Accessible Deluxe King Tub

  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Queen Beds (Spa Suite)

  • Sleeps 6
  • 2 Queen Beds

Deluxe Room, 2 Double Beds, Accessible (Mobility & Hearing, Tub)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, City View (Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Spa Suite)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Accessible (Mobility, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite (The Artist Suite)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll in Shower)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Spa Suite)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Roll in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Bathtub (Spa Suite)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About this area

Chicago

Located near the beach, Royal Sonesta Chicago River North is in Chicago's River North neighbourhood, an area with great shopping. State Street and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Navy Pier and Lincoln Park Zoo. Consider Concord Music Hall for a night out, and don't miss Field Museum of Natural History, a top local attraction. Guests love the hotel's central location.
Popular Location

What's nearby

  • Chicago Riverwalk - 9 min walk
  • Northwestern Memorial Hospital - 11 min walk
  • Chicago Water Tower - 12 min walk
  • Water Tower Place - 13 min walk
  • John Hancock Center - 15 min walk

Getting around

  • Grand Station (Red Line) - 1 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare International Airport (ORD) - 30 min drive

Restaurants

  • Sable Kitchen and Bar — 1 min walk
  • Hub 51 - 3 min walk
  • India House - 3 min walk
  • Osteria La Madia - 3 min walk
  • Osteria Via Stato - 3 min walk

About this property

Royal Sonesta Chicago River North

Luxury Chicago hotel in River North, walk to House of Blues Chicago
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking and coffee/tea in a common area. All 261 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LCD TVs with cable channels. MP3 docking stations, 24-hour room service and in-room massages are among the other amenities available to guests.
Royal Sonesta Chicago River North offers 261 forms of accommodation with MP3 docking stations and laptop-compatible safes. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 64 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–1:00 PM on weekdays and 8:00 AM–1:00 PM on weekends: USD 11-34 for adults and USD 11-34 for children
  • 1 restaurant
  • 1 bar
  • Free manager's reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space (8150 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • MP3 dock

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to June 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Parking area

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
2 per room (up to 35 lbs/16 kg)
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 11 and USD 34 for adults, and USD 11 and USD 34 for children (approximately)
  • Valet parking fee: USD 64 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Palomar
Palomar Chicago
Palomar Hotel
Palomar Hotel Chicago
Royal Sonesta Chicago River
Kimpton Hotel Palomar Chicago
Royal Sonesta Chicago River North Hotel
Royal Sonesta Chicago River North Chicago
Royal Sonesta Chicago River North Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Royal Sonesta Chicago River North and receive a full refund?
Yes, Royal Sonesta Chicago River North offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Sonesta Chicago River North cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Sonesta Chicago River North?
As of 19 Apr. 2021, prices found for a 1-night stay for 2 adults at Royal Sonesta Chicago River North on 21 Apr. 2021 start from AU$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Royal Sonesta Chicago River North have a pool?
Yes, this property has an indoor pool.
Is Royal Sonesta Chicago River North pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 16 kg per pet. There's a fee of USD 75 per accommodation, per stay.
How much is parking at Royal Sonesta Chicago River North?
Valet parking is available for USD 64 per night.
What time is check-in at Royal Sonesta Chicago River North?
Check-in is from 3 PM - 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Royal Sonesta Chicago River North?
Checkout is at noon.
Where is Royal Sonesta Chicago River North located?
Located in River North, this luxury hotel is within a 5-minute walk of State Street and Michigan Avenue. House of Blues Chicago and Chicago Theatre are also within 10 minutes. Grand Station (Red Line) is only a 2-minute walk and State Station is 7 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 632 out of 931 reviews
5 - Excellent 68%
Rating 4 - Good. 207 out of 931 reviews
4 - Good 22%
Rating 3 - Okay. 62 out of 931 reviews
3 - Okay 7%
Rating 2 - Poor. 18 out of 931 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 931 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My visit was wonderful the only thing I disliked was the lack of microwave I couldn’t warm up my leftovers
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No on site parking, had to park blocks away for $80/night to park. No signs that say “Royal Sonesta” drove around the block several times to finally see a small sign on the door. Pool reservations only because of Covid. Blood stains on our pillows & took over 30 mins to get new pillows. Overall I would never stay here again
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view was fantastic on the roof top
Stayed 2 nights in Apr 2021

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Be prepared to Pay$$$ for parking!! Great Downtown experience though. Front Desk/ Housekeeping is Nice. No microwaves available which is odd for such a Large Hotel.
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the convenience of being able to text the concierge was amazing!. Looking for parking was not the easiest but it is only about a three minute walk from the hotel. I have no complaints! The room was clean, the service was awesome, and parking downtown is pretty similar and Most situations so I can’t complain about that.
Stayed 3 nights in Apr 2021

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