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Overview of Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel

Photo gallery

Featured image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationChicago Riverwalk3 min walk
    Popular LocationWillis Tower15 min walk
    Popular LocationGrant Park18 min walk
    AirportChicago, IL (MDW-Midway Intl.)29 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun., Nov. 29 2020 - Mon., May 31 2021.

Premium Room, 1 King Bed, Non Smoking, City View

4.7/5 guest room rating
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

4.4/5 guest room rating
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

4.2/5 guest room rating
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

4.7/5 guest room rating
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, River View

4.7/5 guest room rating
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

4.6/5 guest room rating
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

No guest room rating
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking, City View

4.2/5 guest room rating
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, River View

4.2/5 guest room rating
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

About this area

Chicago

Located in Chicago's River North neighbourhood, Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel is in the city centre and on a river. Merchandise Mart and Chicago Riverwalk are notable landmarks, and some of the area's popular attractions include Skydeck Ledge and Navy Pier. Looking to enjoy an event or a match while in town? See what's going on at Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Chicago Riverwalk - 3 min walk
  • Merchandise Mart - 3 min walk
  • Skydeck Ledge - 15 min walk
  • Willis Tower - 15 min walk
  • Grant Park - 18 min walk

Getting around

  • Merchandise Mart Station - 6 min walk
  • Millennium Station - 18 min walk
  • Chicago Midway Airport (MDW) - 29 min drive

Restaurants

  • Merchants Market — 1 min walk
  • Doughnut Vault - 5 min walk
  • U.B. Dogs - 5 min walk
  • Gilt Bar - 5 min walk
  • Blackwood BBQ - 6 min walk

About this property

Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel

Riverside Chicago hotel in River North, walk to Chicago Riverwalk
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a coffee shop/café. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a microwave in a common area are on-site. All rooms are soundproofed and offer free WiFi and hairdryers. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers. Housekeeping is available on request.
Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel offers 521 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 56.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee 6:30 AM–noon on weekdays and 6:30 AM–noon on weekends: USD 5-10 for adults and USD 5-10 for children
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Greek
  • Japanese
  • Korean
  • Polish
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 29 November 2020 to 31 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 10 for adults, and USD 5 and USD 10 for children (approximately)
  • Self-parking fee: USD 56.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Pool access available from 9:00 AM to 9:00 PM
Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel Hotel
Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.
Is Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel?
Self-parking is available for USD 56.00 per night.
What time is check-in at Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel?
Check-in is from 3 PM - midnight.
What time is check-out at Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel?
Checkout is at noon.
Where is Holiday Inn Chicago-Mart Plaza River North, an IHG Hotel located?
Located in River North, this hotel is within a 5-minute walk of Chicago Riverwalk and Merchandise Mart. Skydeck Ledge and Willis Tower are also within 15 minutes. Merchandise Mart Station is 6 minutes by foot and Clark-Lake Station is 9 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 515 out of 1000 reviews
5 - Excellent 52%
Rating 4 - Good. 336 out of 1000 reviews
4 - Good 34%
Rating 3 - Okay. 87 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 28 out of 1000 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like the pool water was really cold , no breakfast. Everything else was nice
Stayed 3 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020

3/5 Okay

Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was nice, technology outdated but you don’t travel to watch tv, very comfortable stay friendly staff
Stayed 4 nights in Oct 2020

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