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Shangri-La Chiang Mai

Photo gallery for Shangri-La Chiang Mai

Lobby
Outdoor pool, free pool cabanas, pool umbrellas
Water slide
Outdoor pool, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, blackout curtains

Overview of Shangri-La Chiang Mai

VIP Access
UNESCO Sustainable Property

Shangri-La Chiang Mai

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100

Explore the area

  • Popular LocationChiang Mai Night Bazaar8 min walk
  • Popular LocationTha Phae Gate19 min walk
  • AirportChiang Mai (CNX-Chiang Mai Intl.)16 min drive
  • Popular LocationDoi Inthanon National Park81 min drive

Choose dates to view prices

About this area

Chiang Mai

Located in Chiang Mai's Chang Khlan neighbourhood, Shangri-La Chiang Mai is in the city centre and near the airport. Tha Phae Gate and Wat Phra Singh are notable landmarks, and travellers looking to shop may want to visit Chiang Mai Night Bazaar and Warorot Market. Travelling with kids? Make time for Chiang Mai Zoo, or head to an event or a match at 700th Anniversary Stadium.

What's nearby

  • Chiang Mai Night Bazaar - 8 min walk
  • Warorot Market - 17 min walk
  • Tha Phae Gate - 19 min walk
  • Saturday Walking Street Market - 3 min drive
  • Doi Inthanon National Park - 81 min drive

Getting around

  • Chiang Mai Railway Station - 9 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 16 min drive

Restaurants

  • Kad Kafe' — 1 min walk
  • China Kitchen — 1 min walk
  • Butter is Better - 3 min walk
  • Giorgio - 3 min walk
  • Sababa Israeli Restaurant - 3 min walk

About this property

Shangri-La Chiang Mai

Family-friendly Chiang Mai hotel in Chang Khlan, walk to Chiang Mai Night Bazaar
Along with 3 restaurants, this hotel has a full-service spa and free water park access. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 277 rooms boast fireplaces, and offer free WiFi and 24-hour room service. Guests will also find free wired Internet, fridges and minibars.
Shangri-La Chiang Mai offers 277 forms of air-conditioned accommodation with fireplaces and minibars. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a complimentary water park, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: THB 755 for adults and THB 378 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Thai

Business services

  • Business centre
  • Meeting rooms 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Fireplace
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - noon
Early check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1603 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 755 for adults and THB 378 for children (approximately)
  • Rollaway bed fee: THB 1603 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri La Hotel Chiang Mai
Shangri-La Chiang Mai Chiang Mai
Shangri-La Chiang Mai Hotel Chiang Mai

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 613 out of 959 reviews
5 - Excellent 64%
Rating 4 - Good. 259 out of 959 reviews
4 - Good 27%
Rating 3 - Okay. 53 out of 959 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 959 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 959 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
Tough times in Chiang Mai
So hard to give a fair assessment as covid has devastated Chiang Mai and all the hotels therein. At this Hotel many facilities and areas are closed and they are trying their best under very difficult circumstances. The swimming pool is open and meals are still served and of good quality but are served in the lobby area. There are frankly not that many quality Hotels now open in Chiang Mai town.
Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 6 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every is fine, good service , yet if they can provide some extra down blanket for cold weather that will be perfect !
Stayed 5 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the city with the mountains beyond. Nice pool but closed too early. Very elegant building and very clean. Staff is friendly and attentive and most speak excellent English.
Stayed 1 night in Jun 2020