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Chester Station Hotel, Sure Hotel Collection by Best Western

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Chester Station Hotel, Sure Hotel Collection by Best Western

Chester Station Hotel, Sure Hotel Collection by Best Western

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationChester Cathedral13 min walk
  • Popular LocationChester City Walls14 min walk
  • Popular LocationOld Dee Bridge17 min walk
  • AirportManchester (MAN)42 min drive

Choose dates to view prices

About this area

Chester

Located in Chester, Chester Station Hotel, Sure Hotel Collection by Best Western is in the city centre and near a train station. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Oulton Park Circuit. Guests love the hotel's central location.
Popular Location

What's nearby

  • Grosvenor Park - 10 min walk
  • St Paul's Church - 12 min walk
  • Chester Cathedral - 13 min walk
  • Chester City Walls - 14 min walk
  • Old Dee Bridge - 17 min walk

Getting around

  • Chester Station - 1 min walk
  • Manchester Airport (MAN) - 42 min drive

Restaurants

  • Siam - 3 min walk
  • City Spice - 3 min walk
  • Gate of India - 3 min walk
  • Old Harkers Arms - 3 min walk
  • Koconut Grove - 4 min walk

About this property

Chester Station Hotel, Sure Hotel Collection by Best Western

3-star hotel near Chester Racecourse
A bar/lounge, conference space and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site. All 75 rooms offer free WiFi, room service and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, free local calls and hairdryers.
Chester Station Hotel, Sure Hotel Collection by Best Western offers 75 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.5 mi (GBP 15.00 per night)

Food and drink

  • To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 7.50 per person
  • 1 bar
  • Room service available

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space
  • A meeting room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 7.50 per person (approximately)
  • Off site parking fee: GBP 15.00 per night (0.5 mi away)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hallmark Inn
Hallmark Chester
Hallmark Inn Chester
Chester Sure Hotel Collection by Best Western

Frequently asked questions

3.4
Rating 5 - Excellent. 118 out of 650 reviews
5 - Excellent 18%
Rating 4 - Good. 219 out of 650 reviews
4 - Good 34%
Rating 3 - Okay. 153 out of 650 reviews
3 - Okay 24%
Rating 2 - Poor. 94 out of 650 reviews
2 - Poor 14%
Rating 1 - Terrible. 66 out of 650 reviews
1 - Terrible 10%

3.5/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking fine
So disappointed, they change the hotel at last minute, they ask me to move the car to the parking and register plates in their screen, I paid but yesterday arrive a parking fine to my address
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location as it was just 5 minutes walk from town and easy to find as I’ve stayed there before
Stayed 2 nights in Dec 2020

4/5 Good

Stayed 2 nights in Dec 2020

4/5 Good

Stayed 2 nights in Dec 2020