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Overview of Chester Station Hotel, Sure Hotel Collection by Best Western

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Chester Station Hotel, Sure Hotel Collection by Best Western

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business Services
  • Bar
  • Laundry
  • Room service
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGrosvenor Park10 min walk
    Popular LocationSt Paul's Church12 min walk
    Popular LocationEastgate Clock13 min walk
    AirportManchester (MAN)41 min drive

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About this area

Chester

Located in Chester, Chester Station Hotel, Sure Hotel Collection by Best Western is in the city centre and near a train station. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Oulton Park Circuit. Guests love the hotel's central location.
Popular Location

What's nearby

  • Grosvenor Park - 10 min walk
  • St Paul's Church - 12 min walk
  • Roman Amphitheatre - 13 min walk
  • Eastgate Clock - 13 min walk
  • Chester Cathedral - 13 min walk

Getting around

  • Chester Station - 1 min walk
  • AirportManchester Airport (MAN) - 41 min drive

Restaurants

  • Siam - 3 min walk
  • City Spice - 3 min walk
  • Gate of India - 3 min walk
  • Old Harkers Arms - 3 min walk
  • Koconut Grove - 4 min walk
View map

About this property

Chester Station Hotel, Sure Hotel Collection by Best Western

3-star hotel near Chester Racecourse
A bar/lounge, conference space and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site. All 75 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with digital channels. Other amenities available to guests include coffee/tea makers, free local calls and hairdryers.
Chester Station Hotel, Sure Hotel Collection by Best Western offers 75 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.5 mi (GBP 15.00 per night)

Food and drink

  • To-go breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 7.50 per person
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from January 5 2021 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 7.50 per person (approximately)
  • Off site parking fee: GBP 15.00 per night (0.5 mi away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hallmark Inn
Hallmark Chester
Hallmark Inn Chester
Chester Sure Hotel Collection by Best Western

Frequently asked questions

Is Chester Station Hotel, Sure Hotel Collection by Best Western pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Chester Station Hotel, Sure Hotel Collection by Best Western?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Chester Station Hotel, Sure Hotel Collection by Best Western?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Chester Station Hotel, Sure Hotel Collection by Best Western located?
Located in the heart of Chester, this hotel is within a 15-minute walk of Grosvenor Park, Chester Cathedral and Chester City Walls. Chester Racecourse and University of Chester are also within 1 mile (2 km). Chester Station is only a 2-minute walk and Bache Station is 28 minutes.
3.3
Rating 5 - Excellent. 116 out of 645 reviews
5 - Excellent 18%
Rating 4 - Good. 217 out of 645 reviews
4 - Good 34%
Rating 3 - Okay. 153 out of 645 reviews
3 - Okay 24%
Rating 2 - Poor. 94 out of 645 reviews
2 - Poor 15%
Rating 1 - Terrible. 65 out of 645 reviews
1 - Terrible 10%

3.5/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location as it was just 5 minutes walk from town and easy to find as I’ve stayed there before
Stayed 2 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very good one way system and sanitation stations to work against COVID.
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

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