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Reviews of Chariot Beach Resort

4 out of 5
Chariot Beach Resort
Five Rathas Road, Behind Five Rathas Monuments, Mahabalipuram, Tamil Nadu

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 115 reviews" "
Rating 8 - Good. 44 out of 115 reviews" "
Rating 6 - Okay. 24 out of 115 reviews" "
Rating 4 - Poor. 11 out of 115 reviews" "
Rating 2 - Terrible. 11 out of 115 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Carolyn

Travelled with group
Liked: Staff & service, amenities
Like: Location walkable into town and the rock carvings. On a large plot running down to the sea and huge pool. Cottage was spacious with view over golf course to the sea. Staff friendly and helpful. Large comfortable bed. Dislike: Sunbeds need renewing. 2 of stairs into pool broken. Litter not cleared away.No chairs/ sun beds on the beach and unfinished buildings next to the beach. Resort needs some TLC which may have started as lobby area being renovated.
Stayed 2 nights in Mar 2024

8/10 Good

Priya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was very good, room service has lot of scope for improvement.
Stayed 1 night in Mar 2024

4/10 Poor

Madhu

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We stayed for four days. On Day 1, we were in room number 317, and the next day, we moved to room 316. The AC was noisy, the TV and intercom were not working, and the floor tiles in room 316 were broken. Additionally, the doors were in bad condition, and we found torn towels.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb place, will visit again
If you want to enjoy a resort with private beach and loads of peace, this is the place to be. It is beautiful and scenic, an old resort but enjoyed every day. The food at the restaurant and hospitality is superb
Stayed 1 night in Jan 2023

2/10 Terrible

Salam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am not sure if I would rate this hotel 4 stars. The room we got didn’t have a phone, the bathroom not renovated , the towels were dirty. The hotel itself might benefit from an overall new paint & renovation. The value for room wasn’t worth it

4/10 Poor

Shirlin

Stayed 1 night in Dec 2022

6/10 Okay

Elango, Mississuaga

Travelled with family and small children
Slow check in Water leak in the bathroom Food so so

4/10 Poor

Damodharan

Stayed 1 night in Nov 2022

2/10 Terrible

JOHN ROBERT

Stayed 1 night in Aug 2022

8/10 Good

Saravanan

Stayed 1 night in Jul 2022

8/10 Good

Leena

Travelled with family
Liked: Staff & service
The property location is excellent
Stayed 1 night in Jun 2022

4/10 Poor

b

Travelled with family
Disliked: Staff & service
The guests wore masks but the staff in the restaurant didn’t. The check-in was confusing but quick. When we ordered food in the restaurant they took more than an hour to bring the food and brought the wrong dish. So we went outside the resort to have our meals after the first day. I will most certainly avoid this resort in the future.
Stayed 3 nights in Dec 2021

10/10 Excellent

Anantharaman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Srinivasan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst stay.
The stay has been the worst. We were shifted to another room stating electrical fault and after we shifted the same room was allotted to someone else. The néw rooms ACs were not working. Till late 11:00 PM hotel couldn’t find a remote for the ACs. The room being closed didn’t have windows so that fresh air could come. The hotel staff didn’t have any technician to mend the AC. We were forced to sleep in hot and humid situation. It was the worst experience and worst holiday. The support staff are useless and unsupportive.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and location. The restaurants are pretty bad in here so I would recommend reading elsewhere if you’re staying here.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Average three star hotel and services, rooms are spacious but bathrooms need improvements
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort and stay
Great sea view cottage, spacious and clean.
Stayed 1 night in Oct 2019

10/10 Excellent

rajesh kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth spending time with family to relax, enjoy
Stay was comfortable, service by the staff was friendly and quick. The resort is well-maintained, and it has good outdoor and indoor games and children play area. Had a good time with family. Has a private access to beach and well maintained large swimming pool (but no separate kids pool area). Is close to many monuments which are a must visit for anyone coming to Mahabalipuram.
Stayed 1 night in Jun 2019

6/10 Okay

George

Average category. Little better than OYO rooms.
Not a so good place to spend time with family when the resort is empty.
Stayed 1 night in Jun 2019

8/10 Good

BABU

Liked: Staff & service, property conditions & facilities, room comfort
Weekend getaway
Decent property with easy access to beach and a very good SPA facility
Stayed 1 night in Oct 2018
Response from Sanjj on 8 May 2019
Dear BABU, Thanks for taking the time to share your review. We will certainly pass on the appreciation to the team It was a pleasure to have you with us and we would sincerely look forward to welcome you back soon!

6/10 Okay

Dhimant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property but over priced
Great property however not value for money. Basic sports facility and mini bar items were way too high. A pack of Rd 10 chips was charged as Rd. 185 in the mini bar. We also found the room tariff higher than usual, if I compare it with similar other 5 star properties like Radisson Boy, etc. The service of the staff was great and the staff members were extremely welcoming.
Stayed 3 nights in Mar 2018

8/10 Good

Jodi, DENVER

Liked: Cleanliness, staff & service, room comfort
Very nice staff
The hotel needs a refresh of paint and new bathrooms (it looks shabby in some places), but the pool is spectacular and the staff are really nice. Restaurant is great too...
Stayed 2 nights in Mar 2018

8/10 Good

Jean Laurent, London

Liked: Staff & service
Disliked: Cleanliness
Best hotel in the area
The hotel is slightly outside Mahabalipuram but within walking distance of main attractions, which is actually a good point. The staff is extremely nice and helpful. One has to assess this hotel keeping in mind it does not compete with international standards we know in Occident. For the local standards it is close to a palace. However rooms might need a bit of refresh, especially bathroom. The food served in the hotel is extortionately expensive compare to local prices but it remains affordable, it is very good, fresh and above all, safe for our fragile European stomachs. The hotel has an amazing swimming pool, clean but also in need of a bit of refurbishment. There is a nice bar close to the shore, the beach is not great out there but that's the same all along that cost. We spend a week as a family with small children and we have nothing to complain about, again, the staff kindness is the best part of this place.
Stayed 8 nights in Feb 2018

2/10 Terrible

Ravi

Disliked: Cleanliness, property conditions & facilities, room comfort
Good property let down by horrid rooms
Lets start with what was good, the staff and their earnestness and the property from the outside. The private beach area, pool area and villas look very good. But inside the rooms are a complete shambles. The bathroom was poor and the quality of curtains, beddings and linen were poor. It made for a very uncomfortable stay. We shortened it to 1 night as we could not imagine another night here. To call the room a deluxe room is a lie. It was plain poor and even the corridor to the room gave a feeling of a run down hostel. As I mentioned, the staff was honest and tried hard but clearly they have been let down by the support system and management training.
Stayed 2 nights in Dec 2017

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant.
Pleasant.
Stayed 3 nights in Dec 2017

10/10 Excellent

Prasad, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort close to beach
Great location and friendly staff. Has private beach and walkable to Seashore temple. Cottages are excellent. Food can be better.
Stayed 3 nights in Dec 2017

8/10 Good

Kumar, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , close beach and attractions
Proximity to beach, friendly staff, decent breakfast spread. Property itself is decently maintained.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very quiet
The beach nice and the proximity to the temple is just a short walk down the beach
Stayed 3 nights in Dec 2017

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beachside resort
Great place to spend the weekend. Will definitely be back
Stayed 1 night in Sep 2017

8/10 Good

D

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The location of the property is very good.well maintained , Food prices are very high
Stayed 2 nights in Jun 2017
Dear D, We very much appreciate your comments regarding your stay at the Chariot Beach Resort, Mahabalipuram. It is always a pleasure to receive positive feedback. I am glad you enjoyed your stay. I will share your comments with our team regarding your experience staying at the property. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jay Manager

10/10 Excellent

Susan, Phillip Island, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, but go in cooler weather! Not May.
We realized why the deal seemed so cheap! It was at the hottest time of the year. We soon learned to go out very early to walk, or swim in enormous pool, and then rest in the well air conditioned room during middle of the day, them go out around 4pm. Free WiFi was good and TV provided some good shows. Hotel will soon have Ayervedic Spa with many treatments offered. Mahabalipuram has amazing history - located near the very ancient Five Rathas, (Five Chariots, 5th Century) sculptured from original rocks on one base. Walk early in morning. As well some beautiful temples just a short taxi trip away. Local markets nearby (Walk or Auto rickshaw). A taxi ride to village of Mahabalipuram - had ATM's and Pharmacies & was interesting & worth a visit. Loved how it was not over commercialized.
Stayed 7 nights in May 2017
Response from Jay on 22 June 2017
Dear Susan, We very much appreciate your comments regarding your stay at the Chariot Beach Resort, Mahabalipuram. It is always a pleasure to receive positive feedback. I am glad you enjoyed your stay. I will share your comments with our team regarding your experience staying at the property. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jay Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort next to world heritage site
Peace, tranquility and enjoyable experience is synonymous with Chariot resort. Had a extremely satisfying experience during my stay here. Very strategically, walk-able distance to world heritage site and private beach makes this is as a dream holiday destination. Good maintenance and every staff was very cordial and friendly
Response from Jay on 22 June 2017
Dear Guest We very much appreciate your comments regarding your stay at the Chariot Beach Resort, Mahabalipuram. It is always a pleasure to receive positive feedback. I am glad you enjoyed your stay. I will share your comments with our team regarding your experience staying at the property. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Jay Manager

6/10 Okay

Rekha

Liked: Staff & service, property conditions & facilities, room comfort
Mahabalipuram Chariot
The TV and tea pot did not work. Had to complain to manager before issue resolved. The bathroom had a huge gap under outside door. I was concerned about insects coming in the bathroom and in our room. Manager put towels in gap. Issues resolved. Friendly staff.

8/10 Good

Karl-Heinz, GER

Liked: Cleanliness, room comfort
Good hotel resort to relaxe
Very nice bungalows, good equipment all in all. The staff is friendly and helpfull, only the girls at the reception were ovemrburden when it came to a bigger crowd for checking out, nonprofessional and extremly slow.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Too pricey
I chose a ``sea view deluxe room" - it was a bit of a disappointment as the sea was real far away, and I should have gone with a regular room. The positives - nice location, clean premises, spacious room, great breakfast buffet, great swimming pool. Negatives - Given that I was paying INR 10K/night, I would have expected free Wifi, better quality toiletries and an elevator to get to my room. The safe deposit box in my room was not functional, and the staff expressed their inability do do anything about it. The toiletries were really cheap quality. The food in the restaurant is ridiculously expensive - so we ended up going out to town for dinner. Overall, though we enjoyed our stay, the bottom line is that this place is very pricey.

2/10 Terrible

Prasanthi, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahabalipuram 2015
This place was not what i thought it would be. I knew the reviews were ok only, but i still thought i should give it a chance. I was very wrong. The food was way too expensive for the quality. The kettle didn't work and when we got a new one it blew the fuse to the room. They had the old kind of electrical outletes and didn't even have electrical converters for us to be able to use. one staff member promised my husband to get him one as ours wouldn't work either in the outlets. Never saw one and when we went back to them a couple hours later the staff member had left and nothing had been done. The appearance in certain places of this hotel look like it has not been maintained. Not a good experience at all.

2/10 Terrible

Disgust

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Awful management
When I booked this hotel, I read all the reviews on Expedia that talked about the attitude of the management. I should have listened. But silly me thought, it's only one night. Well, the manager told us that a gala was included in the price, so we went and then charged us for it the next day at checkout and wouldn't let us leave until we paid. Managed to raise enough hell that they let us leave after paying half the cost, but feel thoroughly cheated. In the US, a customers satisfaction means more to a company than a few dollars, but not here. I will never book a room at this hotel despite the excellent facilities and friendly staff and strongly recommend that no one else does either.

6/10 Okay

Kanupriya, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An average experience.
We had a decent stay. Could have been better if the hotel dining staff work on their promptness and cleanliness at the morning buffet. Also the dining experience overall wasn't great. The food also needs improvement. Wasn't happy with room given to us, the bathroom smelt terrible. Ok request they sprayed room freshener couldn't change our rooms which I would've opted for because it was a long weekend and the rooms were full. Also please note the rooms were full because the capacity of the hotel isn't extensively large. So unlike what I had thought the rooms were full only because there weren't too many available!

10/10 Excellent

Shishir, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahabalipuram experience
Very nice and enjoyed.

6/10 Okay

Devyani, chennai

Disliked: Cleanliness, staff & service, room comfort
Food Did Not match the ambience -Exceptional beach
lovely property- although could have better fun activities - like water sports ;games for kids and adults.. food was a big disappointment - especially for vegetarians.. the property is located in a very pretty nook just beyond the shore temple- but the staf and facilities should really work towards living upto the ambience created by the property itself..

10/10 Excellent

milind, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near beach.,silent,clean,good food.
Very good atmosphere,serene calm place with good Food.

6/10 Okay

suniselva, Chennai

Liked: Cleanliness, staff & service
The property was kind of ok. The big plus is the massive swimming pool but other facilities were lacking, for example, no spa facilities were available for ladies, uncomfortable beds and other recreational activities. These were really disappointing. The mode of transport is gonna be quite difficult if you didn't own a car. The auto guy whom the hotel receptionist had called, asked 200 rs for a 1km ride from th. Resort!! Coming to the food part, surprisingly the restaurant served amazing food. Thought the price was on a higher side,it was worth it.

6/10 Okay

Verified traveller

Very good outdoor
Lovely garden and a pool and about 500 yards from a beach. Rooms are tired and so are the furniture. Breakfast was good, but preparation area needs much improvement.

6/10 Okay

SARAVANAN

Disliked: Cleanliness, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcoming staff, great location
Great get-away spot for some r/r from the bustle of Chennai.

8/10 Good

Nicole, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and location
Really pleasant stay and perfect location to visit touristic places. The service was really good and employees really nice.The restaurant would need to be refreshed and some repairs would also be necessary in case of heavy rain. It was full of water everywhere. Except this point,I recommend this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Ganesh, Chicago, USA

Disliked: Staff & service
Eg: Terrible Experience
Our family stayed at Chariot Beach Resort for only one night but we had a terrible experience because of the attitude of the Hotel Manager. The Hotel Manager was very unprofessional, rude and unkind towards all of us and we were shocked and disappointed with the service of the Manager and his staff. I had traveled across the globe and stayed in various places like USA, Europe and Asia but never encountered such a bad experience in my life time. I would NOT recommend this hotel to anyone.

4/10 Poor

Avik

Liked: Cleanliness
Disliked: Staff & service