Ratings based on 209 Verified Reviews

3.8 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 7 Oct. 2019
Good service mid staffs, even the hotel runs for more than 30 years, the facilities are kelpt clean and renovate. However the beach is poor.
Comment from Hotel Management
8 Oct. 2019 by Regent – Chaam Hua Hin, Hotel Management
Thank you for your stays with us at our resort. We were pleased to note that you appreciated with service of staff and facilities. Thank you for your comment about the beach. We acknowledge and try to find a solution with the local authorities. We hope to welcome you back again in the near future! Sincerely, Best Regards,
4 out of 5
by A verified traveller

Posted 7 Aug. 2019
Comment from Hotel Management
9 Aug. 2019 by Sawitree T., Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller from Phoenix Arizona USA

Posted 30 Jul. 2019
Beautiful location, amazing beach, excellent clean rooms, perfect smiley staff. The breakfast was amazing. Overall excellent
Comment from Hotel Management
31 Jul. 2019 by Sawitree T., Hotel Management
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and appreciate your valuable feedback. We look forward to receiving another opportunity to welcome you again at our resort. Best Regards, Regent – Chaam Beach Resort Hua Hin
4 out of 5
by A verified traveller

Posted 8 Jul. 2019 on Hotels
Comment from Hotel Management
9 Jul. 2019 by Sawitree T., Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveller

Posted 17 Jun. 2019 on Hotels
the hotel is aged and under construction,
Comment from Hotel Management
20 Jun. 2019 by Sawitree T., Hotel Management
Thank you for staying with us and your kind review. We are sorry for any inconvenience for our refurbish in our hotel. However we appreciate your valuable feedback. We look forward to receiving another opportunity to welcome you again at our resort. Best Regards, Regent – Chaam Hua Hin
4 out of 5
by A verified traveller

Lobby check-in staff attitude was bad

Posted 25 May 2019 on Hotels
Leisure trip with friends. Lobby check-in staff was not friendly for our check-in. Even the bell-boy was much better service and nice than her. Breakfast need to improve as quality was dropping. Spacious room and comfy.
Comment from Hotel Management
27 May 2019 by Sawitree T., Hotel Management
Thank you for your stays with us at our resort. We were pleased to note that you appreciated the room and facilities of our resort. We are sorry to learn that you encountered unpleasant your disappointment about friendliness of reception and breakfast quality. Please accept our sincere apologies for this matter and any resulting inconvenience. However your comments that I have passed to our Management team in order to improve and keep it more consistent for all of our customers. We look forward to receiving another opportunity to welcome you again at our resort. Best Regards, Regent - Chaam Hua Hin
4 out of 5
by A verified traveller

Posted 8 May 2019
Comment from Hotel Management
8 May 2019 by Sawitree T., Hotel Management
Thank you for your recent stay with us. We sincerely hope you were satisfied with our service and facilities. Looking forward to receiving another opportunity to welcome you again at our resort. Best Regards, Regent – Chaam Hua Hin
2 out of 5
by A verified traveller

Posted 7 May 2019
Comment from Hotel Management
8 May 2019 by Sawitree T., Hotel Management
We thank you for giving us your feedback about your recent stay with us. We are sorry to learn that you encountered unpleasant your disappointment during your stay. If not disturbing your time, please specify the details of the problem that happened to you. However your comments that I have passed to our Management in order to improve and keep it more consistent for all of our customers. Please accept our sincere apologies for this matter and any resulting inconvenience. We look forward to receiving another opportunity to welcome you again at our resort. again. Best Regards, Regent – Chaam Hua Hin
5 out of 5
by A verified traveller

Posted 16 Apr. 2019
Comment from Hotel Management
17 Apr. 2019 by Sawitree T., Hotel Management
Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on your stay with us and appreciate your valuable feedback. We look forward to receiving another opportunity to welcome you again at our resort. Best Regards, Regent – Chaam Hua Hin
5 out of 5
by A verified traveller from Swansea

Posted 19 Mar. 2019
Back as good as ever now that we have the beach back!! Excellent!!
Comment from Hotel Management
20 Mar. 2019 by Sawitree T., Hotel Management
Thank you for your stays with us and taking the time to share your feedback. Your encouraging review and comment will help us constantly improve our service and facilities. Again, thank you and hope to have the opportunity to welcome you back in next visit to Thailand. Best regards, Regent – Chaam Hua Hin