Ground Floor Triple
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Reviews of Lancelin Sands Hotel

3 out of 5
Lancelin Sands Hotel
1 North Street, Lancelin, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 365 reviews" "
Rating 8 - Good. 161 out of 365 reviews" "
Rating 6 - Okay. 66 out of 365 reviews" "
Rating 4 - Poor. 13 out of 365 reviews" "
Rating 2 - Terrible. 5 out of 365 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Malcolm

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Burt

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs maintenance.
Stayed 1 night in Mar 2024

8/10 Good

Michèle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien seul manquait pour le petit déjeuner 2 cuillères et 2 couteaux ainsi que un 1bol, pas de nécessaire de toilette pour la 3 ème personne. Une odeur nauséabonde dans la chambre. Très bon restaurant et personnel parfait.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in great location, with a fantastic restaurant for sunset dinner
Stayed 1 night in Feb 2024
Response from LSH Management on 15 Feb 2024
Hi kevin : Thank you for your review, Im glad you enjoyed your stay RegardsManagement

8/10 Good

Manfred

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Nothing
Stayed 1 night in Feb 2024
Response from LSH Management on 15 Feb 2024
Hi Manfred , Im glad you enjoyed your stay.RegardsManagement

8/10 Good

Simon

Travelled with partner
Liked: Staff & service
The bar man in the first floor sports bar was really nice and attentive
Stayed 2 nights in Jan 2024
Response from LSH Management on 15 Feb 2024
Hi Simon :I will pass on your comments .Im glad you enjoyed your time , Hope you got to enjoy some Live music.RegardsManagement.

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay
Stayed 1 night in Jan 2024
Response from LSH Management on 23 Jan 2024
Hi Claire;Glad you enjoyed your stay and look forward to welcoming you back in the near future . RegardsManagement

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LSH Management on 23 Jan 2024
Hi kate; Thank you for your rating , Im glad you enjoyed your stay and look forward to welcoming you back in the near future.Regardsmanagement.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a night or two away and close to Perth. Friendly staff and great restaurant / bar. Very close to the sand dunes and beach.
Stayed 1 night in Jan 2024
Response from LSH Management on 12 Jan 2024
hi Andrew; Thank you for your comments, glad you enjoyed your short break in Lancelin , we look forward to your next escape RegardsManagement.

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple hotel right on the beach. Beautifully integrated restaurant with great good and friendly staff.
Stayed 1 night in Jan 2024
Response from LSH Management on 12 Jan 2024
Hi Chris; Thank you for comments , Im glad you enjoyed your stay and we look forward to welcoming you back in the near future. RegardsManagement.

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and good place to chill it
Stayed 1 night in Dec 2023
Response from LSH Management on 12 Jan 2024
Hi Kyle; Thank you for your comments , Hope you have A Fantastic 2024 and we look forward to welcoming you back to Lancelin in the near future.RegardsManagement

8/10 Good

Shannon

Stayed 1 night in Dec 2023
Response from LSH Management on 1 Jan 2024
Thank you for your rating.Im glad you enjoyed your stay.Regardsmanagement.

10/10 Excellent

Lynnette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic place to stay. Pleasantly surprised as to the standard..better than expected. Rooms was lovely, premises were exceptional, location perfect. Will definitely go back
Stayed 1 night in Nov 2023
Response from LSH Management on 13 Nov 2023
Good morning Lynette ,Thank you for your review, Im glad you enjoyed your stay and we look forward to welcoming you back in the future.Regardsmanagement

10/10 Excellent

Frederique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from LSH Management on 13 Nov 2023
Thank for your score , Im glad you enjoyed your stay.Regardsmanagement

4/10 Poor

Eileen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Telly didn't work. No power in the morning.
Stayed 1 night in Oct 2023

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was easy and staff friendly, booked a first floor room but given a ground floor one, nowhere to hang or place clothing, no signal to TV, no internet access, we have stayed at this hotel 3 times before, and it has always been what we needed, you can see that the renaming and changes to the facility's around the complex have improved things, however the units are less appealing in terms of facility's, which sadly means we would stay elsewhere in the future. which is a shame as the Management and staff work so hard
Stayed 1 night in Oct 2023
Response from LSH Management on 30 Oct 2023
Good afternoon Keith : Thank you for your feedback .I wish that you had let us know whilst you were here so that we could have rectified these issues easily and ensured your stay was comfortable and what you were expecting I do trust that you give us the opportunity to welcome you back in the near future RegardsManagement

10/10 Excellent

Leasa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing & service was friendly
Stayed 1 night in Sep 2023
Response from LSH Management on 16 Oct 2023
Hi Leasa : Thank you for your kind words, I'm pleased to hear you enjoyed your stay .we look forward to welcoming you back in the near future.Regards Management

10/10 Excellent

Steve

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A pint of beer could be a little less otherwise very good
Stayed 1 night in Sep 2023
Response from LSH Management on 20 Sept 2023
Hi Steve ;Thank you for favourable feedbacck , im glad you enjoyed your stay .look forward to welcoming you back in the near future .RegardsManagement.

8/10 Good

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A neat & tidy room. Easy check in/check out. We enjoyed our stay.
Stayed 1 night in Sep 2023
Response from LSH Management on 11 Sept 2023
Thank you Alisha , im glad you enjoyed your stay Regardsmanagement

8/10 Good

Guat Tho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the beach. Flushing system a little weak.
Stayed 1 night in Sep 2023
Response from LSH Management on 11 Sept 2023
Thank you for your feedback , we have had a plumber look at the issue.im glad you enjoyed your stay.Regardsmanagement

10/10 Excellent

Peter

Stayed 1 night in Jul 2023
Response from LSH Management on 31 July 2023
Hi Peter;Im glad you enjoyed your stay with us , look forward to welcoming you back in the near future.Regardsmanagement

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Good room although quite rustic. Restaurant next door
Stayed 1 night in Jul 2023
Response from LSH Management on 5 Aug 2023
good morning Edward ,Thank you for your comments, Im glad you enjoyed your stay.Regardsmanagment.

6/10 Okay

Saravanan

Stayed 1 night in Jul 2023

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff in a great location with on site restaurant.
Stayed 1 night in Jun 2023
Response from LSH Management on 29 June 2023
Hi Belinda ,Thank you for your kind words,Im glad you enjoyed your time with us and we look forward to welcoming you back in the not-too-distant future.RegardsManagement

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed and a good shower.lovely staff
Stayed 2 nights in Jun 2023
Response from LSH Management on 29 June 2023
Hi Bob Im pleased to hear you enjoyed your stay with us and we look forward to welcoming you back in the near future.RegardsManagement

4/10 Poor

Kylie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very efficient and friendly. Unfortunately our room has an unpleasant toilet odour, the shower rose sprayed water everywhere and we were only provided one towel for two people. Would have liked a jug of water in the fridge.
Stayed 1 night in Jun 2023
Response from LSH Management on 21 June 2023
Good afternoon Kylie, Thank you and my sincere apologies for bringing the issues encountered during your stay to my attention ,If you could please provide me with the number of the room and the date that you stayed in,order for me to follow up and find out what has occured in this particular instance ,(I think it might have been Room 19) We appreciate your feedback and hopefully on your next visit I have the opportunity to meet you and apologise in person .RegardsManagement

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and very helpful; everyone had smiles on their faces.
Stayed 1 night in Jun 2023
Response from LSH Management on 6 June 2023
Thank you Matt for your review.I will pass this on to my team ,We are fortunate to have all of our crew .Look forward to seeing you again.RegardsManagement

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from LSH Management on 6 June 2023
Thank you Linda for your rating .We look forward to welcoming you back in the near future. RegardsManagement

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Always a pleasant experience. Perfect for a relaxing getaway.
Stayed 1 night in Mar 2023
Response from Management on 30 Apr 2023
Hi PeterThank you for your review, Im pleased that you enjoyed your time with us .Look forward to welcoming you back in the near futureRegardsManagement

6/10 Okay

Warin

Travelled with partner
Liked: Cleanliness
The attached restaurant is very poor
Stayed 1 night in Apr 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing service accommodation and the lot prime place to make memories
Stayed 1 night in Apr 2023
Response from Management on 19 Apr 2023
Good morning Kyle;Thank you for your review, Im pleased that you had a great time, We look forward to welcoming you back in the near future.RegardsManagement.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from LSH Management on 28 Mar 2023
Good Morning Michael;thank you for your rating, we look forward to welcoming you back in the near futureRegardsManagement

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy stay
All staff members excellent, room with balcony had a nice view, 3 emu restaurant attached to hotel was great , bar area has great views , highly recommend
Stayed 2 nights in Mar 2023
Response from LSH Management on 22 Mar 2023
Good Morning Chris:Thank you for your comments , Im glad you enjoyed your stay and hope to see you again in the near future.RegardsManagement

10/10 Excellent

Rawan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place, the area and staff.
Stayed 1 night in Mar 2023
Response from LSH Management on 18 Mar 2023
Good afternoon Rawan :Thank you for your comments , Im glad that you enjoyed your stayRegardsManagement

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from LSH Management on 15 Mar 2023
Hi gavin;thank you for your rating, glad you enjoyed your stay.RegardsManagement

8/10 Good

Alison, lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very extremely friendly and helpful. Be mindful that you can’t park outside your room but just outside the hotel. The one thing I didn’t like was that the bed was extremely hard and made for an uncomfortable nights sleep. Otherwise a great place to stop over for the night
Response from LSH Management on 13 Mar 2023
Good morning Alison ;Tahnk you for your feedback, im pleased to hear that you enjoyed your stay .RegardsManagement

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming and the room was awesome and very clean
Stayed 1 night in Feb 2023
Response from LSH Management on 24 Feb 2023
Hi jason : thank you for your comments, Im pleased to hear you enjoyed your stay . regardsManagement

8/10 Good

Bevan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet. Pub food in restaurant was good. A La Carte dining not available on our stay. Annoying to have no tissues or bathroom plug supplied. Should be part of the price!
Stayed 1 night in Feb 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the room, good service, great food
Stayed 4 nights in Feb 2023
Response from LSH Management on 5 Feb 2023
Good Morning Marcus;Thank you for your review, Im pleased to hear you enjoyed your stay and we look forward to welcoming you back in the near future.Regards Management

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

8/10 Good

Errin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to the beach and very friendly staff.
Stayed 1 night in Jan 2023
Response from LSH Management on 26 Jan 2023
Hi Errin;Thanks for your review, we look forward to welcoming you back in the near future RegardsManagement

10/10 Excellent

Sanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love this beautiful gem next to the beach. Lovely for a quick break away or a longer stay… Rooms decorations are great giving a real feel of a sea holiday, also exceptionally comfortable with airconditioning, microwave, bar fridge , etc. Mattress was firm and very comfortable. This is the place to stay when visiting Lancelin ✨💙✨
Stayed 1 night in Jan 2023
Response from LSH Management on 23 Jan 2023
Good Morning sanette:thank you for your review , Im glad that you enjoyed your stay with us , We look forward to welcoming you back in the not too distant future. RegardsManagement

10/10 Excellent

Tyrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and accompanied to our needs.
Stayed 2 nights in Jan 2023
Response from LSH Management on 23 Jan 2023
Good morning Tyrell; Thank you for your review . Im pleased too hear you enjoyed your stay . look forward to welcoming you back on your next visit.RegardsManagement

10/10 Excellent

Nadine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located at such a beautiful part of Lancelin. The Hotel restaurant/bar had the most amazing views
Stayed 2 nights in Jan 2023
Response from LSH Management on 18 Jan 2023
Hi Nadine; thank you for your review.Im glad you enjoyed your time with us .We look forward to welcoming you back in the near future/.RegardsManagement

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from LSH Management on 18 Jan 2023
Hi Donna; Thank you for your rating, im glad you enjoyed your stay and look forward to welcoming you back in the future.RegardsManagement

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Has brilliant facilities and the staff are fabulous!
Stayed 2 nights in Jan 2023
Response from LSH Management on 18 Jan 2023
Hi Rebecca;Gald you enjoyed your time with us ,I will pass on your review to the team and we look forward to welcoming you back in the near future.RegardsManagement

10/10 Excellent

Neil

Stayed 1 night in Jan 2023
Response from LSH Management on 8 Jan 2023
Thank you Neil, wishing you all the best for 2023 and we look forward to welcoming you back in the future.RegardsManagement

10/10 Excellent

Lee

Stayed 1 night in Dec 2022
Response from LSH Management on 8 Jan 2023
Hi Lee;Im glad you enjoyed your stay.Wishing you all the best for 2023 and look forward to welcoming you back in the near future .RegardsManagement

8/10 Good

Linden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Kevin

Stayed 1 night in Nov 2022
Response from LSH Management on 8 Jan 2023
Hi kevin Thank you for your review,Looking forward to welcoming you back in the near future.RegardsGlen