On the beach, sun-loungers, beach umbrellas

Reviews of Xenios Dolphin Beach Hotel

3 out of 5
Xenios Dolphin Beach Hotel
Possidi, Kassandra, Central Macedonia

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 52 reviews" "
Rating 8 - Good. 21 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 6 out of 52 reviews" "
Rating 2 - Terrible. 6 out of 52 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

4.4/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vasileios

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel room photos you see are the hotel in another lifetime. (Never-the-less, let's continue...) In the midst of a heat wave. We were checked into a room with faulty air-conditioning. While we understand that issues do happen, being told to "suck it up" unfortunately doesn't cut-it. 'Customer Service' depends on which of the Hotel Receptionists you have the fortune (or misfortune) to counter. If you have masochistic tendencies and choose to stay at this run-down and delapedated hotel, we suggest you arm yourself with the traditional Greek 'evil eye' pendant when checking in. May the Greek Gods be with you!!!
Stayed 2 nights in Aug 2022
Response from Xenios Dolphin Beach Hotel Team on 25 Oct 2022
Dear Mr Vasileios,We are really sorry that during your 2 nights (only) stay departed with these feelings.The staff of the hotel does always its best.Xenios Dolphin Beach Hotel is a 3 stars hotel and it's services are in accordance with it's category.The maintance team is always there to repair whatever comes up.Wish you all the best !

2/10 Terrible

Gloria

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

URsKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is ok, our room was big with sea view. We had halfboard and on the reception they ask us if we want all inclusive for realy great price 🙂 but we didn't take it, because we didn't need it. The food is ok, staff is nice too. The only problem is that guests every morning take their sunbeds and unbrellas on the beach for the whole day even this is not allowed.
Stayed 4 nights in Jul 2022
Response from Reservations Department on 8 July 2022
Dear Guest, We really appreciate your excellent rating and your nice comments! We hope to welcome you again in the future! Best Regards,

8/10 Good

Anna-Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Yavor

Stayed 9 nights in Sep 2019

10/10 Excellent

Ninoslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday!
The overall impression is excellent: the hotel is just a few steps from the beach. Having breakfast or dinner at the hotel restaurant overlooking the sea is a special retreat:) also you can try neighbouring taverns. all inclusive service also great.its perfect and peaceful village for holiday! excellent value!
Stayed 2 nights in Aug 2019

2/10 Terrible

Anton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room service was horrible because they changed the sheets once in 3 days and they cleaned our room once in 3 days. The food was so so, we did not expect that, also some of the food that remain there the next day they put the same food but with a different cooking the next day. The service at the bar was horrible and the people there working at the bar did not speak well with you. The only good thing there was the beach. Overall there it was horrible. Also you should not go there it is not worth the money you paid
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly ! The beach was clean and the water perfect. I would recommend it for families with children.
Stayed 11 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2019

4/10 Poor

Borislav

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Simply, disappointing! Definitely it is not value for money. Our reservation was "All inclusive" which unfortunately did not fit in any way with what was presented to us through the hotel website, and especially the photos of the accommodation are not even close to authenticity (purely Photoshop-ed)! Reception was fine, the food was more than modest (the amount was sufficient, but the quality and type of food were indeed at the lowest possible level I have experienced so far). The bar, which is part of the restaurant near the beach; very limited option for All Inclusive guests, only coffee was okay, everything else is not worth mentioning. The staff of the restaurant, as well as of the entire hotel, were very friendly, but the unqualified majority of employees for the job they do is noticeable.
Stayed 11 nights in Jul 2019

2/10 Terrible

Ilija

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Lile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel beside the see
Hotel was right on the beach. You can enjoy breakfast/lunch/diner with see view. For hotel guests, there is free sunbeds on the beach. The only issue is Wi-Fi: you have to pay 5 euro per day, per device!!!
Stayed 4 nights in Jun 2019

8/10 Good

Bilasco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
congratulations to the team!
Located next to the beach, the room with non-modern furniture, but a very nice and young team. The fresh and diversified buffet. A very pleasant holiday at this hotel! I will return, being a very good price ratio!
Stayed 7 nights in Jun 2019

6/10 Okay

Gus, Chicago, Illinois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the beach and the area is great right in front of the hotel 50 feet away, but service not good , rooms not clean, and room door does not close good, furniture old and mattress bad conditions , Towels very old need to be replace badly, Bartender Guy not friendly and not cheerful at all. the restaurant buffet same food very day it's OK but the scrambled eggs and sunny side up not prepared good . I will never go back there. I don't recommended , disappointed with food and service.
Stayed 22 nights in Sep 2018

10/10 Excellent

Stoiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

4/10 Poor

Goran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake pictures
First of all...nothing is not like on the picture, when we found the hotel we waited until two oclock to go in our room, when i saw the room i was very disapointed, i have been in many hotels but no one has disapointed me like this one, the bathroom was desastar... shower old maybe 20years or something, on the picure is with soup and sampoo but there were not put in the bathroom. The food was also very bad, by choise and by taste...the only great thing I can say about this hotel is its location, because is really next to the sea and it has its own beach and sunbeds. I really hope that they will read this critic and stop fakeing the pictures because we are paying serious money for our stay at their hotel.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pictures of property are much better then in real. Everything is old and falling apart, sometimes there are no hot water at all, small pool and cheap drinks (sodas and juices). We got a bed that can hold a 30lb. Only good thing is friendly people and ok food.
Stayed 7 nights in Aug 2018

4/10 Poor

Markus

Disliked: Cleanliness, property conditions & facilities, room comfort
I would classify this as a 2* hotel
When one comes with the right expectations (i.e. expect 2*), then there is nothing really wrong with this hotel. We had half-board (most guests have all-inclusive). My impression of the breakfast buffet was that the highest priority of management was to keep cost of goods as low as possible. Dinner was most if not all fried food and we decided to eat out every of our 3 nights stay. Even though the room was classified as "partial sea view", the view over the beach and sea was really good.
Stayed 1 night in Jun 2018

6/10 Okay

Kristina

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2018

8/10 Good

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was quiet and the beach was with clean water. The food was tasty and staff were supportive and kind. Only the accommodation was average, but on the end this is 3 star hotel.
Stayed 3 nights in Jun 2018

10/10 Excellent

Iliyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kassai, Cluj Napoca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great sea
Great vacation

2/10 Terrible

Irene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not recommend this hotel. The food has led to diarrhea and vomiting. There was no fresh fruit. In the bathroom, the shower is almost in the toilet. The entrance and patio door were not lockable. There was no safe for valuables. The receptionists could not speak English so it was impossible to communicate with them. We asked Expedia for help and wanted to change hotels but this was not possible. The hotel is not worth the price.
Stayed 11 nights in Jul 2023
Response from Xenios Dolphin Beach Hotel Team on 31 July 2023
Dear Guest,The fact that you get sick doesn't mean that occured by the food of the hotel.None of clients during the season mentioned something like that. In addition there is a safe at the reception desk.The receptionists do speak English and they are always there to assist and fix issues that may occur in a fully booked hotel.However, we thank you for your review and we wish you all the best by heart.

8/10 Good

Ingo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Das Personal war sehr freundlich und Hilfsbereit. Die Umgebung wirklich toll. Das einzige Manko war kaltes warmes Essen. Aber in der Umgebung sind genug tolle Restaurants.
Stayed 7 nights in Sep 2022
Response from Reservations Department on 23 Sept 2022
Dear Ingo,Your nice review is highly appreciated!Wish you all the best!Kind Regards,

8/10 Good

Tine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всё клёво, останавливаемся уже второй год подряд, нам всё нравится
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Einzigartig an der Unterkunft ist die Lage in einer kleinen Straße mit zwei weiteren kleinen bis mittelgroßen Hotels, Tavernen, Bars und Cafés, sowie Souvenirshops und Kiosken. Das Ambiente ist einfach gemütlich und ruhig gelegen. Dabei liegt es direkt am Meer mit an dessen Strand man kostenlose Hotelliegen benutzen darf. Das Meerwasser ist sauber und glasklar. Schnorcheln lässt es sich dort toll. Besonders die Rezeptionistinnen des Hotels sind wahnsinnig freundlich, hilfsbereit und großzügig. Auch die meisten Kellner und Kellnerin sind zuvorkommend. Das Essen fand ich überraschend gut, die Auswahl war ausreichend verglichen mit der Größe des Hotels. Das Buffet bietet griechische und allgemein europäische Köstlichkeiten. Wahnsinnig toll ist die Möglichkeit draußen direkt am Meer zu speisen. Der Pool, den wir aufgrund der Nähe zum Meer sowieso nicht genutzt haben, ist sehr klein, aber gepflegt. Weniger zufrieden war ich mit der Tatsache, dass das Wlan am Tag 5 Euro kostet (pro Stunde 2 Euro, pro 10 Minuten 1 Euro). Auch die Ausstattung unseres Zimmers war eher auf dem Niveau einer ordentlichen Jugendherberge, einziger Pluspunkt: eine intakte Klimaanlage. Das Badezimmer ist winzig. Die Möbel relativ als und abgenutzt. Handtücher und Bettlaken waren teilweise fleckig. Reinigungskräfte waren freundlich, dennoch gab es selten frische Handtücher und gründlich sauber wurde auch kaum gemacht. Empfehlenswert: ein Zimmer im oberen Stockwerk mit Meerblick!
Stayed 9 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Mesut Anife

Liked: Staff & service
Meget dårlig badeværelse
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 7 nights in Jul 2019

8/10 Good

Besim

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nicht wie auf den Fotos Personal lustlos essen wiederholt sich ständig
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nicht wie auf den Fotos,keine Animation,Personal lustlos
Stayed 5 nights in Jul 2019

8/10 Good

Lukas

Liked: Staff & service
Disliked: Cleanliness
Reštaurácia a jedlo bolo vynikajúce, ochotný a milý personál. Izba bola na štandardnej úrovni, až na kúpeľňu. Celkovo boli upratovacie služby slabé. Hotelová pláž so slnečníkmi i a lehatkami je hneď za promenádou, čo je veľká výhoda. More bolo čisté a plaže upravené.
Stayed 10 nights in Jul 2019

8/10 Good

Anastasios

Liked: Cleanliness, staff & service, room comfort
Καλή σχέση ποιότητας τιμής. Θα ξαναπηγαινα..
Καλή σχέση ποιότητας τιμής. Το ξενοδοχείο ίσως χρειάζεται μια ανακαίνιση αλλά παρολαυτα είμαστε πολύ ικανοποιημένοι. Μπροστά στην θάλασσα, με καθαρά νερά, καλό φαγητό, αρκετή πόσοτητα και διαφορετικά είδη για όλες τις επιλογές, δωρεάν ξαπλώστρες, ευγενικό προσωπικό και πολύ όμορφη γύρω περιοχή. Τα δωμάτια είναι κλασσικά χωρίς κάτι ιδιαίτερο αλλά και χωρίς ιδιαίτερα προβλήματα. Καθαρή πισίνα, λίγο μικρή. Γενικά είμαι ευχαριστημένος.
Stayed 1 night in Jun 2019

10/10 Excellent

Michail

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2018

4/10 Poor

Rado

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entsprechend nicht der Wahrheit
Strand und Meer ist gut , aber alles andere ist nicht gut...
Stayed 6 nights in Jul 2018

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities, room comfort
På det stora hela helt ok och trevligt hotell med hjälpsam personal. Tyvärr luktar handdukarna som om de legat fuktiga för länge, vi köpte en egen. All invlusive-maten var av varierande kvalitet, men med blandat bufféutbud varje dag så det fanns alltid nåt att tycka om.
Stayed 7 nights in Jul 2018

10/10 Excellent

Dorthe Lehn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nettes Hotel in unmittelbarar Strandnähe
Familie (2Erw+2Kinder - 5J und 15J) Zimmer relative klein - zum Schlafen reicht es. Verpflegung ausreichend - zwar okay aber nicht der Brüller Super Lage - wenn man mehr sehen und unternehmen möchte ist ein Mietwagen empfehlenswert Pool für die 5jährige ausreichend - aber relative klein Possidie ist ein kleiner und ruhiger Ort
Stayed 12 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
début de saison très apreciable
Face à la mer , au calme , séjour fin avril avec baignade,
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
All inclusive nie wieder.
Das Essen in jeder Kantine schmeckt besser. Getränke alle aus einer Pistole. Wenn vorher Cola gezapft wurde, war das Mineralwasser leicht braun. Eines unserer Betten war ein verrostetes Feldbett. Manche Lampen gingen nicht. Fernseher auch nicht. W-LAN 5€ pro Tag. Funktioniert aber auch nicht durchgehend. Der Pool ist Mini. Das Meer dort allerdings traumhaft. Wasser so klar wie in der Karibik. Viele Steine im Wasser, aber mit Wasserschuhen kein Problem. Das Hotel liegt direkt am Meer. Sauberkeit war auch nicht so toll.Bad Schimmel. Plastikvorhang. Haate auf dem Boden. Fingerabdrücke überall. Müll unter dem Bett. Auch nach der täglichen Reinigung,es wurde nur grob durchgefeudelt u. Bett gemacht. Shampoo etc. alles leer.Wir hatten alles dabei, deswegen war das nicht schlimm. Aber es wurde eben nur das alllernötigste gemacht. Die Balkontür hatte einen Sprung. Wurde später ausgetauscht. Die Reinigung der Scheibe wurde nicht vorgenommen. Das war dann aber auch egal. Von außen ist die Anlage top finde ich. Alles sauber und gepflegt. Viele Bienen dort. Draußen essen geht nicht. Oft bekam man keinen Platz und musste mit seinem Teller warten, bis einSitzplatz frei war. Das Buffet war übersichtlich. Der Nachtisch schlimm. Ungekühlte Cremes oder trockener Kuchen vom Frühstück mit diesen Dessertschleim drüber. Typisch griechisch fand ich es nicht. Überall in Griechenland isst man super. Selbst die Tomaten schmeckten nach nichts. Wir würden nicht wieder hinfahren.
Stayed 7 nights in Aug 2017

10/10 Excellent

OYRANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΩΡΑΙΟ ΞΕΝΟΔΟΧΕΙΟ ΓΙΑ ΤΡΙΗΜΕΡΕΣ ΔΙΑΚΟΠΕΣ
ΠΟΛΥ ΩΡΑΙΑ ΤΟΠΟΘΕΣΙΑ ΔΙΠΛΑ ΣΤΗ ΘΑΛΑΣΣΑ, ΥΠΕΡΟΧΟ ΝΑ ΤΡΩΣ ΚΑΙ ΝΑ ΒΛΕΠΕΙΣ ΤΟ ΚΥΜΑ ΝΑ ΣΚΑΕΙ ΣΤΑ 10 ΜΕΤΡΑ. ΟΣΟΝ ΑΦΟΡΑ ΤΟ ΦΑΓΗΤΟ ΘΕΛΩ ΝΑ ΠΩ ΠΩΣ ΤΟ ΒΡΑΔΙΝΟ ΗΤΑΝ ΥΠΕΡΟΧΟ ΜΕ ΜΕΓΑΛΗ ΠΟΙΚΙΛΙΑ ΠΙΑΤΩΝ, ΤΟ ΜΕΣΗΜΕΡΙΑΝΟ ΟΜΩΣ ΔΕΝ ΗΤΑΝ ΑΞΙΟΛΟΓΟ.ΤΟ ΠΡΟΣΩΠΙΚΟ ΤΟΥ ΕΣΤΙΑΤΟΡΙΟΥ ΗΤΑΝ ΤΕΛΕΙΟ, ΕΞΥΠΗΡΕΤΙΚΟΙ, ΜΕ ΕΥΧΑΡΙΣΤΗ ΔΙΑΘΕΣΗ ΠΑΡΟΛΗ ΤΗΝ ΠΙΕΣΗ ΤΩΝ ΠΕΛΑΤΩΝ.
Stayed 2 nights in Jun 2017

6/10 Okay

EUGENE

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2017

8/10 Good

Almi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel direkt am Meer
WIr haben im Mai 2017 sechs Nächte im Dolphin Beach Hotel verbracht. Die Hotelanlage ist klein aber sehr gepflegt. Schöne Gartenanlage mit Blumen. Vom Speiseraum hat am einen traumhaften Blick auf das Meer. Das Essen war okay, Kantinenniveau, leider kein typisch griechisches Essen, bei dem Preis dennoch in Ordnung. Aber gibt es in der Nähe verschiedene gute Tavernen mit frischen Fischgerichten. Das gesamte Personal war sehr freundlich und hilfsbereit. Wir haben bei der Ankunft ein kostenloses Upgrade bekommen und ein Zimmer mit Meerblick bekommen. Jeder sprach sehr gut Englisch. Uns wurden sehr hilfreiche Tipps gegeben wie man am besten die Umgebung entdeckt. Auch das Reinigungpersonal war sehr nett und hat unser Zimmer jeden Tag gereinigt. Insgesamt waren wir sehr zufrieden und haben uns in dem Hotel wohl gefühlt.
Meerblick aus unserem Hotelzimmer
Ausblick von der Hotelterrasse
Strand mit Hotelliegen

8/10 Good

Dalibor, Switzerland

Liked: Cleanliness, staff & service, room comfort
Es war sehr schön das Meer war sehr sauber und in der Nähe vom Hotel. Wir hatten eine schöne Terrasse mit Meerblick. Insgesamt waren wir zufrieden.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti perhehuone, hyvä ilmastointi, hieno näköala suoraan merelle. Viiden hengen perhe mahtui, mutta ylimääräistä tilaa ei ollut. All inclusive hintansa veroinen, ruoka hyvää ja melko vaihtelevaa. Ravintolassa välillä puutetta vapaista pöydistä. Ranta melko kapea, vesi ihanan kirkasta. Aurinkoa, uintia ja helppoa lomailua, kylässä ei juuri muita aktiviteetteja.

8/10 Good

Y, Saarland

Liked: Cleanliness, staff & service, room comfort
Das hotel befindet sich 10m vors Meer
Der Ort wo sich das Hotel befindet ist nix besonderes. Sehr ruhig und entspannt und klein. Man kann also auch nicht viel mitbekommen und falls man was sehen oder erleben will sollte man mit Auto hinfahren oder eins vor ort Mieten. Es gibt unzählige Strände in der Nähe aber auch von der andere Meerseite. Das Essen war wirklich TOP! Prima Service auch! Alle mitarbeiter waren sehr nett und ansprechbar. Allerdings klappt nicht alles sofort und man soll dann auch paar mal erinnern. aber nicht so schlimm. Ich würde das hotel weiterempfehlen.

6/10 Okay

Veronique

Disliked: Room comfort
Hotel familial , bord de mer, calme
Hotel familial. Clientèle essentiellement de pays d'europe de l'est (macedoine et bulgarie sont à 200kms). Clientèle de familles qui y ont leurs habitudes et s'imposent un peu aux autres clients. Chambres simples sans décoration mais spacieuses et propres. La salle de Bain pourrait être rénovée. Un agréable balcon pour chaque chambre avec vue sur la mer. Le personnel est disponible et très serviable. Le buffet d'apparence assez copieux est assez répétitif, peu diversifié.La piscine est vraiment petite et plus destinée aux enfants. Celà ne gêne pas vraiment puisque la plage est vraiment devant l'hotel avec transats et parasol à disposition ce qui est vraiment un atout. La plage est certes avec quelques galets mais qui disparaissent rapidement au bout de quelques mètre dans l'eau très claire et propre. Possidi est un tout petit village familial, calme à quelques centaines de mètres d'une station balnéaire avec animations et plage de sable blanc.