Front of property

Reviews of Albion Motel Hotel

3.5 out of 5
Albion Motel Hotel
152 Duke Street, Castlemaine, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 349 reviews" "
Rating 8 - Good. 125 out of 349 reviews" "
Rating 6 - Okay. 55 out of 349 reviews" "
Rating 4 - Poor. 13 out of 349 reviews" "
Rating 2 - Terrible. 5 out of 349 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Michael

Liked: Property conditions & facilities, room comfort
had a good sleep
The motel rooms on the ground floor were sufficiently shield by the hotel building so we heard no traffic noise. The beds were comfortuable and we slept well. It has a microwave, toaster and fridge with the makings for breakfast at hand. One minor downside is that there is no formal office. So. you need to call someone to check-in to your room. Similarly on checkout, you just leave the keys in your room and shut the door.
Stayed 1 night in Mar 2020
Response from Khurshid on 26 Mar 2020
Thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Donald G

Disliked: Staff & service
Disappointed and Misled by reviews.
How any body could suggest this property is Exceptional and score it 10 out of 10 is beyond me any score more than 3 out of 10 would be generous. The decor is aged, cleanliness marginal, plumbing leak in toilet lack of soap holder in shower area, just a few of the issues. On arrival on a 38C day the reception was un attended and the key had been left under the door mat for us when we opened the door to the room it was like walking into an oven. Management had not seen fit to turn on air conditioning. At $150 way over priced. On plus side room and bath room generous size bed linen and bath towels clean.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Friendly and helpful staff.
Stayed 1 night in Nov 2019
Response from Khurshid on 4 Dec 2019
Thank you

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
All good.
Stayed 1 night in Nov 2019
Response from Khurshid on 26 Nov 2019
Thank you

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and clean. Good breakfast supplies.
Stayed 1 night in Nov 2019
Response from Khurshid on 26 Nov 2019
Thank you

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Clean & spacious.Pet friendly was a bonus.
Great value. Very clean and spacious. Pet friendly and very convenient parking right in front of your room.
Stayed 1 night in Oct 2019
Response from Khurshid on 6 Nov 2019
Thank you

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First looks can be deceiving but on opening the door to our room we were pleasantly surprised by the atmosphere of the area. Decent size bathroom, bedroom, breakfast bar area and verandah for relaxation. Breakfast was provided, two choices of cereal, toast and fresh fruit.
Stayed 1 night in Oct 2019
Response from Khurshid on 26 Oct 2019
Thank you for your lovely review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Khurshid on 26 Oct 2019
Thank you

8/10 Good

Ymct

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city centre, very secluded and beautiful birds twitter in the early morning!
Stayed 1 night in Oct 2019
Response from Khurshid on 26 Oct 2019
Thank you

8/10 Good

LYNNE

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious bathroom
Spacious bathroom suitable for wheelchairs.... lovely cabin style room.. Continental breakfast good.
Stayed 1 night in Oct 2019
Response from Khurshid on 26 Oct 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was smallish room but so cute and the peaked ceiling gives a big sense of space. Little patio out back was a lovely place for morning coffee. For such a reasonably priced room we were pleasantly surprised and really enjoyed our stay there.
Stayed 3 nights in Sep 2019
Response from Khurshid on 20 Oct 2019
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy and provided almost all we needed for a few days, a place to sleep. Bed was comfortable, breakfast was sufficient. Staff were friendly and helpful. Parking for room 7 is a bit tight. For a motel stay, it was very good.
Stayed 3 nights in Oct 2019
Response from Khurshid on 9 Oct 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was great. This is waffle to fill up the 50 characters
Stayed 1 night in Sep 2019
Response from Khurshid on 9 Oct 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed before and was happy to come back to a clean, modern, bright room in a great location.
Stayed 1 night in Sep 2019
Response from Khurshid on 3 Oct 2019
Thank you

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great host
Stayed 1 night in Sep 2019
Response from Khurshid on 14 Sept 2019
Thank you

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No reception but it was very private if you want to get away from it all
Stayed 1 night in Aug 2019
Response from Khurshid on 2 Sept 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Khurshid on 2 Sept 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to where we needed to be. Historical area.
Stayed 1 night in Aug 2019
Response from Khurshid on 2 Sept 2019
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
I thought the room was clean and tidy... Need to fix the TV in room 1, as it flickered on and off. Other than that for a budget stay it was good.
Stayed 1 night in Aug 2019
Response from Khurshid on 21 Aug 2019
Thank you. We wil look into the TV issue

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and simple. Everything needed for an overnight stay at a very reasonable price.
Stayed 1 night in Aug 2019
Response from Khurshid on 13 Aug 2019
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wasn’t expecting such a cute unit very happy with our stay
Stayed 2 nights in Jul 2019
Response from Khurshid on 22 July 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Khurshid on 13 July 2019
Thank you for posting for your reviews

8/10 Good

Leeanne

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay
Personal visit
Stayed 1 night in Jun 2019
Response from Khurshid on 13 July 2019
Thank you for posting your review

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't judge a book by its cover. Rooms have been modernized and clean, every thing you need for an over night stay. Bed was a bit hard
Stayed 1 night in Jun 2019
Response from Khurshid on 9 June 2019
Thank you

8/10 Good

RogerSpratt, Moyston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived about 9 pm. No one about. But on making a phone call, everything worked out. Accommodation and breakfast very good. All that was required for a restful night. Kind regards Roger and Rhonda Spratt
Stayed 1 night in May 2019
Response from Khurshid on 9 June 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very quiet location , friendly bar and chef , the room was nice warm and clean , the hot water in the shower was better than any of the hotels i have stayed in recently a really enjoyable country pub to stay at
Stayed 1 night in May 2019
Response from Khurshid on 25 May 2019
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Neat rooms with everything you need. A really nice spot and pleasant atmosphere.
Stayed 1 night in Apr 2019
Response from Khurshid on 25 Apr 2019
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bistro/bar attached to accommodation was excellent
Stayed 1 night in Apr 2019
Response from Khurshid on 25 Apr 2019
Thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The menue was very unusual only open some nights specials were only one type of meal, chicken one night,Mexian and Asian. These were there on the nights we stayed. More effort could be taken.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't expect that a breakfast was waiting in the fridge etc
Stayed 1 night in Apr 2019
Response from Khurshid on 25 Apr 2019
Thank you for your review

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little country pub out front and the rooms out the back, small compact, all ground level. Dining room just off the small bar. Great Malaysian food. Very happy staff.
Stayed 1 night in Apr 2019
Response from Khurshid on 8 Apr 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Khurshid on 8 Apr 2019
Thank you

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Cosy with all the basics. Will stay there again. Yummy continental breakfast.
Stayed 1 night in Mar 2019
Response from Khurshid on 30 Mar 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel! We enjoyed our stay very much and would definately come again
Stayed 1 night in Mar 2019
Response from Khurshid on 29 Mar 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Khurshid on 8 Apr 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Comfortable clean room close to town in quite neighbourhood
Stayed 1 night in Jan 2019
Response from Khurshid on 4 Feb 2019
Thank you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable.
We stay at the Albion when in Castlemaine - comfortable, clean, and very thoughtfully provisioned. Love eating at their cafe on the nights it is open.
Stayed 1 night in Dec 2018
Response from Khurshid on 27 Dec 2018
Thank you for your review

10/10 Excellent

Dash, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Convenient. Suited my needs as a solo traveller just needing somewhere comfortable to recharge before setting off again.
Stayed 1 night in Dec 2018
Response from Khurshid on 22 Dec 2018
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although old and in need of paint and car park a bit small the rooms were clean and bright Fresh fruit in fridge. Bread jam and Large amount of Breakfast cerals Muslie and Cornflakes and heaps of milk. Don't get this everywhere. And the staff and owner were so helpful with parking and when my friend became ill they helped and waited for the ambulance Just such service you don't get these days. Forget that' the appearance on the outside is old.ther rooms inside were great.
Stayed 1 night in Dec 2018
Response from Khurshid on 12 Dec 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable and clean accommodation in quiet location. Recommended
Stayed 1 night in Dec 2018
Response from Khurshid on 12 Dec 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent staff and service. Brief, but good bistro dinner menu which showcases local wines.
Stayed 1 night in Nov 2018
Response from Khurshid on 3 Dec 2018
Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very basic. Would have been happy if that was how it was advertised, but went there expecting a lot more.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Parking is a very big problem here, if you are lucky you might get 3 cars in the car park, 4 at a pinch, it is not allocated just a free for all including day staff, this represents a huge first world problem for one or two cantankerous guests who are incapable of walking an extra foot or so to their door and like to tailor make their stay beyond other guests, plus a staff member who likes to leave silly notes on cars and knocks on doors asking people to move them. Who allows their staff to bother the guests? I gave the motel owner the note and the excuses and lies just poured out. He was incapable of dealing with this and his lack of professionalism and experience showed. We found him to be very petulant and whiney, it is logistically impossible to park every guest’s car in the car park if the motel is full, who has ever heard of a motel with no parking! Later on in the week he denigrated me over this because he still had not dealt with the matter. I am not going to write what he said here because I simply cannot stoop to that level and I really cannot be bothered to recount the abuse from some silly irrelevant and petulant man. We had gone through Wotif/Expedia for this booking, which makes us their customer and not the motel owners. After recounting the whole weeks scenario to them they gave us a very sizeable refund for the trouble I had suffered and were pretty shocked at the abuse I got. I must mention how professional I thought they were in dealing with this fi
Stayed 4 nights in Oct 2018
Response from Khurshid on 12 Nov 2018
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable, pleasant stay. xxxxxxxxxx
Stayed 1 night in Oct 2018
Response from Khurshid on 12 Nov 2018
Thank you for your feedback

8/10 Good

neil, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable accommodation at rear of property would stay here again
Stayed 3 nights in Oct 2018
Response from Khurshid on 27 Oct 2018
Thank you for your feedback

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us, loved the DIY breakfast in our room, comfy bed and nice and quiet.
Stayed 1 night in Oct 2018
Response from Khurshid on 11 Nov 2018
Thank you for your feedback

8/10 Good

David, Melbourne

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Quiet and well located. Small carpark which resulted in people parking in the street next to it. Needs a bit of renovation but charming. Floors dirty but rest of the room fine.
Stayed 2 nights in Oct 2018
Response from Khurshid on 30 Nov 2018
Thank you for your feedback