Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Suburban Carolina resort in Isla Verde with casino
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Embassy Suites by Hilton San Juan Hotel & Casino

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

View from room
Exterior
Room, 1 King Bed, Non Smoking (Nonsuite)
Free daily cooked-to-order breakfast
Lobby

Overview of Embassy Suites by Hilton San Juan Hotel & Casino

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
The price is AU$451
Price available on 24/4/2024

Check out the area

8000 Tartak Street, Carolina, 00979
  • Popular LocationLa Cueva Del Mar2 min walk
  • Popular LocationIsla Verde Beach6 min walk
  • Popular LocationHato Rey Station7 min drive
  • Popular LocationMedical Center Station11 min drive
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Room options

Suite, 2 Bedrooms, 2 Bathrooms

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Sofa bed
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Non Smoking (Nonsuite)

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Top Floor)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Nonsuite)

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Designer toiletries
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Pool View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Pool View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Top Floor)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Carolina

Located near the beach, Embassy Suites by Hilton San Juan Hotel & Casino is in Isla Verde, a walkable area in Carolina with good airport proximity. Caparra Ruins and La Marquesa Forest Park are notable landmarks, and the area's natural beauty can be seen at Isla Verde Beach and Condado Beach. Plaza las Americas and Puerto Rico Convention Center are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Isla Verde Beach - 6 min walk
  • Carolina Beach - 8 min walk
  • Condado Beach - 7 min drive
  • Plaza las Americas - 8 min drive
  • Puerto Rico Convention Center - 9 min drive

Getting around

  • Hato Rey Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • Mi Casita Restaurant - 5 min walk
  • Pizza City - 9 min walk
  • 24 Market Place - 5 min walk
  • Verace - 2 min walk
  • La Cueva Del Mar - 2 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly resort near Isla Verde Beach
Located close to Plaza las Americas and Condado Beach, Embassy Suites by Hilton San Juan Hotel & Casino provides free cooked-to-order breakfast, a casino and a poolside bar. Hit the jackpot at this resort with amenities such as bingo, 6 casino gaming tables and 114 slot machines. For some rest and relaxation, visit the hot tub, and indulge in a massage, a body treatment or a facial. Be sure to enjoy a meal at El Patio, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Valet parking (surcharge), express check-out and luggage storage
  • Outdoor furniture, beach umbrellas and meeting rooms
  • A banquet hall, a gift shop and a 24-hour front desk
  • Guest reviews speak well of the family-friendly amenities, dining options and bar
Room features
All 313 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 19 per night)
  • Covered valet parking on site (USD 24 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coqui Pool Bar
  • El Patio
  • Eterie

Things to do

  • 114 slot machines
  • 24-hour gym
  • 6 gaming tables
  • Bingo
  • Casino (650 square foot of space)
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1996
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 19.00 per night
  • Valet parking fee: USD 24.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on 24 Apr 2024 start from AU$389.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton San Juan Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton San Juan Hotel & Casino?

Self-parking is available for USD 19.00 per night. Valet parking is available for USD 24.00 per night.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton San Juan Hotel & Casino located?

This family-friendly Carolina resort is located near the airport, 0.3 mi (0.5 km) from Isla Verde Beach, and within 6 mi (10 km) of Condado Beach and Plaza las Americas. Puerto Rico Convention Center and Port of San Juan are also within 6 mi (10 km).

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1366 out of 2150 reviews" "
Rating 8 - Good. 443 out of 2150 reviews" "
Rating 6 - Okay. 176 out of 2150 reviews" "
Rating 4 - Poor. 73 out of 2150 reviews" "
Rating 2 - Terrible. 92 out of 2150 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located to the beach, restaurants, shops, the highway, and the airport. We had a great stay!
Stayed 5 nights in Mar 2024

8/10 Good

Kenneth E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast often had long waits to get fresh food/omelet (when available, it was closed one day of our stay) Buffet food was often cold. Coffee was good, options were OK. Dining area cleaning staff was friendly but slow.
Stayed 5 nights in Mar 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was outdated and pretty worn. Room was not the cleanest. Would have liked to have had a nicer room for the rate we paid. It was nice to have breakfast in the morning that was included. The pool area was nice and the complimentary drinks at night were a plus. I would not pick this hotel to stay at again if I were to come back. But we did not spend a lot of time in our room as we were exploring beautiful Puerto Rico!
Stayed 7 nights in Mar 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property & people were kind and welcoming! José at front desk was soooo kind!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a good location overall.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful, personal and private experience, I will be back to make sure I didn't just get lucky...lol
Stayed 4 nights in Mar 2024

6/10 Okay

Derek

Travelled with family
Liked: Cleanliness
I was expecting more based on the reviews and cost. Communication was poor and I had to call the front desk multiple times to get information that should have been shared upon arrival or located in the room. The electrical outlet near the coffee maker did not work, the chair was squeaked every time I moved. The bathroom did not have an exhaust fan and the toilet paper holder was in an awkward position and the roll kept falling off. The lights switches were not conveniently located and the lamps switches were cumbersome. The temperature regulation is non existent.
Stayed 3 nights in Mar 2024

10/10 Excellent

Norma jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing , beautiful and clean .
Stayed 4 nights in Mar 2024

10/10 Excellent

Ramon Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024