View from room

Reviews of Capri Tiberio Palace

5 out of 5
Capri Tiberio Palace
11-15 Via Croce, Capri, NA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 135 reviews" "
Rating 8 - Good. 13 out of 135 reviews" "
Rating 6 - Okay. 2 out of 135 reviews" "
Rating 4 - Poor. 2 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yosef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and overall great experience. Staff and hotel are five stars all around.
Stayed 4 nights in Oct 2023

10/10 Excellent

Stephen

Liked: Amenities, property conditions & facilities
First class in every way. Service, room, facilities are all wonderful. Every effort was made to make our stay a perfect time in Capri.
Stayed 2 nights in Oct 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is an amazing hotel, if you want to have an unforgettable time at Capri this is the place.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jasem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the amazing hotels I’ve ever stayed. Amazing service and very attentive staff. The best hotel in Capri in my opinion.
Stayed 3 nights in Sep 2023

10/10 Excellent

Susana

Liked: Cleanliness, staff & service
Great
Stayed 5 nights in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Karan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls trip to Capri Tiberio Palace was amazing. Could have stayed forever. Oliver and his staff were so gracious, helpful, attentive to every detail. Helped with all our transfers and cars. Will definitely stay again
Stayed 2 nights in May 2023

10/10 Excellent

Linda, Lenoir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Staff was amazing! They truly went above and beyond my expectations!
Stayed 2 nights in May 2023

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quality of facilities excellent. Lots of great restaurants nearby. Most impressive was the staff. Lots of them fully dedicated to your needs but also incredibly friendly, helpful and proficient. Restaurant recommendations were spot on. They take real pride in their brand. We will come back.
Stayed 2 nights in May 2023

10/10 Excellent

Naqeeb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and most helpful friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Amit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed a fabulous stay at Tiberio. Junior suite was spacious and comfortable. Wonderful location, great staff and a fabulous breakfast. Special mention to Oliver the manager for his meal suggestions, Martina at the front desk, Davide and Alessandro for making our stay so memorable. Best, Amit & Olivia
Stayed 3 nights in Oct 2022

6/10 Okay

Ian, Cupertino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
-
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Anselmo

Stayed 2 nights in Apr 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Mediocre
Worst concierge service hands down- they do the bare minimum and seem to be poorly trained. Don’t expect them to get you restaurant reservations at your place of choice on short notice. Very forgetful as well- make sure double check many times if they are working on your request. House keeping in the hotel overall is not that good either.
Stayed 5 nights in Aug 2021

4/10 Poor

Silvestro

Stayed 4 nights in Aug 2021

10/10 Excellent

CRSwiss, Geneva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1-bedroom sea view suite we were in was fully renovated and decorated with a ton of details/objects/art on each wall (e.g. Sophia Loren magazine covers, miniature Riva boat), making it a pretty unique hotel room with great character and warmth. The vibe in the hotel is great despite the fact that we were in low season and location is perfect, just off the busy retail street and near restaurants.
Stayed 4 nights in Oct 2020

10/10 Excellent

Nawar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, chic, and great location
We had a wonderful stay with our 9 month old baby. While they strictly adhered to covid cleanliness and social distancing guidelines, we never felt service was compromised. The service was excellent from everybody we met at the hotel. Highly recommend this lovely hotel.
Stayed 4 nights in Jul 2020

2/10 Terrible

Steve, New York, NY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took my money during middle of pandemic. Applied their generic policies to rob me of my money. stay away!
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was absolutely magical! Everyone on the team was so helpful & nice! Would absolutely stay here in a heart beat!
Stayed 1 night in Sep 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
LOVED this hotel! Beautiful, hip, great design, exceptional service, perfect location and views. Each day started with a gorgeous and decadent breakfast on the terrace complete with breathtaking view. Highly recommend and hope to be back!
Stayed 2 nights in Sep 2019

10/10 Excellent

Wendy, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish it was amazing! The room, staff and the island. Just wonderful. Would definitely go back again and again.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very romantic, great views to the sea, shopping, and more.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kosher restaurant was amazing!! Staff was very pleasant and helpful
Stayed 3 nights in Aug 2019

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.. pure joy!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the best
The best in Capri.
Stayed 2 nights in Aug 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Shelf Facility / Top Shelf Service
The staff at the hotel went above and beyond to make you feel comfortable and help you with any activity you wanted during your stay in Capri.
Stayed 1 night in Aug 2019

8/10 Good

Mazen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was amazing
Stayed 2 nights in Jul 2019

8/10 Good

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the biggest, fanciest, nor splashiest place around. But it might just be the best hotel I've ever stayed in. Perfect location, beautiful décor, pristine rooms, EXCEPTIONAL service, and obviously very, very well managed.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and the most important the whole team of workers ,reception and restaurant ThE Best ...bar not a nice ambient and a little bored the spa more than fantastic if I have to grade the hotel in general ,in scale 1 to 10 ,my rate will be a 10 plus
Stayed 3 nights in May 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treat
Really enjoyed the hotel. Perfect location and really stylish. Room and beds super comfortable. Breakfast was amazing.
Stayed 4 nights in May 2019

10/10 Excellent

Leisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional and unique with genuinely caring staff. Beyond our expectations! Our second stay and better than we remembered! Our favorite place in earth! Thank you Tiberio Palace for the memories- see you soon!
Stayed 2 nights in Apr 2019

10/10 Excellent

Yuu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptionally welcoming and the hotel is truly unique and well located.
Stayed 1 night in Apr 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star heaven
From start to finish everything about this hotel was immaculate, customer service was impeccable they could do no wrong, lovely staff and beautiful hotel! Highly recommended!!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful island, fantastic hotel Hope to return❤️
Stayed 1 night in Oct 2018

10/10 Excellent

Sophie, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a wonderful sea view
Nice services in a very good location, I will come back again!!!
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018