Front of property

Reviews of Road Lodge Cape Town International Airport

2 out of 5
Road Lodge Cape Town International Airport
Adjoining BP Service & Filling Station, at Cape Town International Airport, Cape Town, Western Cape

Reviews

8.4

Very good

Rating 10 - Excellent. 419 out of 1003 reviews" "
Rating 8 - Good. 401 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I provided what we needed - a nice night's sleep before our flight
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town Airport on 28 Mar 2024
Thank you for staying with us and the feedback.

8/10 Good

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service
Perfect option for a late night arrival in Cale Town.
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town Airport on 23 Mar 2024
Thank you for teh feedback.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted a place to be able to get to quickly after arriving from the airport so that I could take the rest of the day to sleep after being on a 14 hour flight. The convenience and low cost made this place the perfect option. Plus a $6 breakfast buffet the next morning was the cherry on top. Clean space and nice staff. If you are looking for a vacation experience, this is not for you. The rooms are small. But if all you need is a place to lay your head and quick access to the airport, I recommend. Other reviews mentioned the noise, so I was hesitant to stay here. But for me personally I found it to be very quiet.
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town Airport on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Regina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My room did not have any face towels. Came in after a very late flight. I really needed the room to be good. It was cold and the heater did not work. room to be in order
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 14 Mar 2024
Our sincere apologies for the inconvenience caused to you. We have raised the matter with the relevant departments.

8/10 Good

dennis

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was very clean and quiet. It was a very convenient location to the airport (walking distance). Rooms should provide more bathroom toiletries- shampoo, conditioner, body wash. I had to ask at the front desk for a hair dryer. Reminder- breakfast ends at 9:00 (not 9:30 as we were told). When we showed up at 9:04, we were refused. But as an overnight stay after a very long day of travel, the hotel did the job just fine.
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 14 Mar 2024
Thank you for staying with us. Thank you for the feedback.

8/10 Good

Jacob Harry Hatendi

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient as I wanted to catch an early flight. Staff were welcoming
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 11 Mar 2024
Thank you for the positive feedback

8/10 Good

Kenyon

Liked: Cleanliness, staff & service
First impression was that a 3.5/5 rating is fair. The communal areas are a little run down (old carpets and just a little TLC). However, the room was clean, clean new bedding, comfortable bed and soft puffy pillows gave me a good night sleep, which is rare on my first night anywhere. Reception, dinning area and yard are nicely kept. However there is still this feeling of "incompleteness" (no tv remote, have to use your phone to call reception etc.) compared to higher rated places. I think 3.5 to 4.3/5 is fair and the value for money is very good compared with other places in the same bracket! I will come again. A filter coffee in the dining area will be a good improvement.
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 7 Mar 2024
Thank you for the feedback. All points are duly noted. We are in the process to get quotes the get the carpet replaced. Apologies for no TV remote in the room, this item should be standard with the room.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy shuttle to/from the airport terminal should be included
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 2 Mar 2024
Good DayThank you for the feedback.

8/10 Good

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to stay over after a long flight or flights that leave early. Safe parking. No lifts but stairs are spacious. Will stay again for the price and location.
Stayed 1 night in Feb 2024
Response from Road Lodge Cape Town International Airport on 28 Feb 2024
Thank you for the positive feedback.

8/10 Good

Mavis

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Road Lodge Cape Town International Airport on 28 Feb 2024
Thank you for the positive feedback.

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Road Lodge Cape Town International Airport on 19 Feb 2024
Thank you for the positive feedback.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with the hotel and the price I paid. The common spaces, lobby, restaurant etc are very attractive. Front desk staff was welcoming and efficient. I got the room I had booked. Rooms are small and dated, but very clean. Everything functioned correctly - A/C, hot pot, tv, drapes, sink stopper - that in itself is an accomplishment. A luggage stand was the only thing lacking - the small work desk is the only flat surface in the room so I had to put the suitcase on the floor. The airport is literally across the street. I would stay here again.
Stayed 1 night in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elsie

Liked: Property conditions & facilities
Very friendly and helpfull staff. The room was clean, very basic and simple and quiet. The lodge does not have a shuttle service. City Hopper service is all you need. Very close to the airport. I will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for short stay, very close to airport
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 2 Feb 2024
Thank you for your feedback.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for the positive feedback.

8/10 Good

Eshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & convenient for an overnight stay
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for the positive feedback.

8/10 Good

David, Wollongong

Travelled with partner
Room was clean but very basic. Good for a stay over for an early flight. Transfer options limited to get back to the airport before 5am in the morning. Overall good value for the price.
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for teh feedback.

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Late night taxi to hotel way over priced
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for the feedback. We use a 3rd party supplier for transfers and will convey your feedback to them regarding the pricing of the transfers.

8/10 Good

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for your feedback.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close and convenient to the airport. Room was clean and ready. Staff friendly
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for your positive feedback.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean and convenient
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for your feedback.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the airport so perfect after a long flight. Really nice and professional staff. Breakfast was also very good.
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for the positive feedback.

8/10 Good

Jan

Excellent breakfast. Comfortable bed. Only downside was the shower (a) head pointed right at the door so impossible to adjust temp while outside without soaking the floor; (b) you could just barely turn around in it.
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 17 Jan 2024
Thank you for your review and brining the matter of the shower head to our attention. We will fix that right away.

8/10 Good

Gary

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 17 Jan 2024
Thank you for your feedback.

10/10 Excellent

Chris, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 9 Jan 2024
Thank you for the positive feedback.

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 9 Jan 2024
Thank you for the positive feedback.

8/10 Good

Juan, Vista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great solution for a low-budget airport stay.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service problem.
I had a bad experience with room service. I ordered a hamburger and a bottle of Van Loveren Blanc de Blanc at the restaurant to be delivered to my room at about 19:00. It was delivered soon after. I unfortunately only had 2 hundred rand notes to pay with no small change. I told the waitress to bring me only R50 as change and keep the extra R20 as a tip because the bill was R130.00. I was awake till 23:00, but she did not bring the R50 back. This is unacceptable.
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 8 Jan 2024
Good day,Thank you for your feedback. My apologies for the inconvenience regarding the monies owed to you, and that this was not dealt with properly on the day. Please can I kindly request to give me the date this took place and your name & surname, so that I can attend to this matter with the staff member involved. On this platform, I cannot not see the booking details.Kind Regards

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 6 Jan 2024
Thank you for the response.

10/10 Excellent

Maricel

Staff was great. Location very good. Loved my stay here. Basic but provided all my needs.
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 6 Jan 2024
Thank you for the response.

10/10 Excellent

Phiwokuhle

Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 6 Jan 2024
Thank you for the response.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 6 Jan 2024
Thank you for the response.

8/10 Good

Dr Noxolo

Liked: Cleanliness, staff & service
It would be very convenient if there was a shuttle service to the airport.
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

4/10 Poor

Olufunmilayo

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is definitely a place you stay when you need something quick and just for the night. There are no elevators and the rooms are super small. It felt like just. Level up from a motel.
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

8/10 Good

Barbara Zandile

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road lodge international airport was so amazing.
Stayed 4 nights in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

4/10 Poor

Benjamin N.

Liked: Cleanliness
This is a fine basic hotel for the airport, but what is unclear is how to get here. There used to be a free shuttle, as you expect with most airport hotels. But then it was discontinued. You now have to pay R100 (USD 5.50) and book with a private operator. The problem is that you can actually walk, but as it's not clear how to get there, it creates confusion. The a/c in the room was very noisy and needs servicing.
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response. All your raised points has been noted.

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
I enjoyed the service from the staff they were all friendly informative and very helpfull... from front desk to waiter to the cleaning staff. Will return again
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Stayed 2 nights in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

10/10 Excellent

Ira

Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

8/10 Good

Lesley

Travelled with partner
Handy being so close to the airport. Nice and quiet at night. Good buffet breakfast.
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 6 Jan 2024
Thank you for the response.

10/10 Excellent

SM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

10/10 Excellent

Kath Lilian

Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 27 Dec 2023
Thank you for your response.

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 16 Dec 2023
Thank you for the positive feedback

6/10 Okay

Andrea

Liked: Cleanliness
It's a decent place to stay if you're only staying for a night close to the airport.
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 14 Dec 2023
Thank you for your feedback

6/10 Okay

Jacobus Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 14 Dec 2023
Thank you for your feedback

10/10 Excellent

Jason

Liked: Amenities, property conditions & facilities
Close inexpensive stay for mileage run. Lovely food options for all meals within the hotel. Staff was lovely.
Stayed 2 nights in Dec 2023
Response from Road Lodge Cape Town International Airport on 14 Dec 2023
Thank you for your positive feedback

10/10 Excellent

Jana

Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 14 Dec 2023
Thank you for your positive feedback

8/10 Good

John, Virginia BEach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room and fresh sheets. Good breakfast for 110 SAR. No airport shuttle service, but it is an easy walk from the airport terminal through the rental car lot if before 2200; after that the gate is closed exiting airport property requiring a longer (but doable) hike. Staff suggests using UBER. Great value for the money close to the airport.
Stayed 2 nights in Dec 2023
Response from Road Lodge Cape Town International Airport on 14 Dec 2023
Thank you for your positive feedback. Please note that we can arrange a shuttle service through our 3rd party supplier next time.