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Overview of Mount Nelson, A Belmond Hotel, Cape Town

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
View from Room

Mount Nelson, A Belmond Hotel, Cape Town

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationCompany's Garden12 min walk
    Popular LocationSouth African Jewish Museum12 min walk
    Popular LocationSouth African National Gallery14 min walk
    AirportCape Town (CPT-Cape Town Intl.)21 min drive

Choose dates to view prices

Deluxe Suite (Junior)

5/5 guest room rating
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Room

4.8/5 guest room rating
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Suite (Garden Cottage)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite

  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Suite

4/5 guest room rating
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Deluxe Room

4.8/5 guest room rating
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite, 1 Bedroom

  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite (Studio)

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite (Garden Cottage)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom (Studio)

5/5 guest room rating
  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Presidential Suite

  • 112 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About this area

Cape Town

Located in Cape Town, Mount Nelson, A Belmond Hotel, Cape Town is in the entertainment district and near the airport. The area's natural beauty can be seen at Company's Garden and Table Mountain, while South African Jewish Museum and Iziko Social History Resource Centre are cultural highlights. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with mountain biking and ecotours.
Popular Location

What's nearby

  • Company's Garden - 12 min walk
  • South African Jewish Museum - 12 min walk
  • South African National Gallery - 14 min walk
  • South Africa Library - 15 min walk
  • Iziko Social History Resource Centre - 19 min walk

Getting around

  • Woodstock Station - 5 min drive
  • Cape Town Station - 8 min drive
  • AirportCape Town (CPT-Cape Town Intl.) - 21 min drive

Restaurants

  • Lord Nelson Restaurant — 1 min walk
  • Oasis Bistro — 1 min walk
View map

About this property

Mount Nelson, A Belmond Hotel, Cape Town

Family-friendly Cape Town hotel in Cape Town City Centre, walk to Kloof Street
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 198 rooms feature thoughtful touches such as bathrobes and slippers, along with free WiFi and 24-hour room service. Other amenities available to guests include LCD TVs, minibars and Egyptian cotton sheets.
Mount Nelson, A Belmond Hotel, Cape Town offers 198 forms of air-conditioned accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 the outdoor swimming pools are on site along with outdoor tennis courts and a health club. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Librisa Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Mount Nelson, A Belmond Hotel, Cape Town is listed in the 2018 Condé Nast Traveller Gold List of the world's best places to stay.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness centre
  • Full-service spa
  • Playground
  • Private picnics
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's books
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • French
  • German

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 26 March 2020 to 9 December 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 1308.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ZAR 990 per vehicle (one-way)
  • Airport shuttle fee per child: ZAR 990 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Belmond Mount Nelson
Belmond Mount Nelson Cape Town
Belmond Mount Nelson Hotel
Belmond Mount Nelson Hotel Cape Town
Belmond Nelson Hotel
Hotel Mount Nelson
Mount Nelson
Mount Nelson Hotel
Nelson Mount
Nelson Mount Hotel
Belmond Mount Nelson Hotel Cape Town, South Africa
Mount Nelson Cape Town
Belmond Mount Nelson Hotel
Mount Nelson, A Belmond Hotel, Cape Town Hotel
Mount Nelson, A Belmond Hotel, Cape Town Cape Town
Mount Nelson, A Belmond Hotel, Cape Town Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at Mount Nelson, A Belmond Hotel, Cape Town and receive a full refund?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers free cancellation on select room rates, because flexibility matters! Please refer to Mount Nelson, A Belmond Hotel, Cape Town cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mount Nelson, A Belmond Hotel, Cape Town?
As of 27 Jan. 2021, prices found for a 1-night stay for 2 adults at Mount Nelson, A Belmond Hotel, Cape Town on 1 Feb. 2021 start from AU$680, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mount Nelson, A Belmond Hotel, Cape Town have a pool?
Yes, this property has 2 outdoor pools.
Is Mount Nelson, A Belmond Hotel, Cape Town pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Mount Nelson, A Belmond Hotel, Cape Town?
Check-in is from 3:00 PM - 11:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Mount Nelson, A Belmond Hotel, Cape Town?
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Mount Nelson, A Belmond Hotel, Cape Town provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 990 per vehicle, one-way, applies.
Where is Mount Nelson, A Belmond Hotel, Cape Town located?
This family-friendly Cape Town hotel is located near the airport, within a 15-minute walk of Company's Garden and South African Jewish Museum. Greenmarket Square and Iziko Social History Resource Centre are also within 1 mi (2 km). Cape Town Station is 25 minutes by foot.
4.8
Exceptional
Rating 5 - Excellent. 240 out of 279 reviews
5 - Excellent 86%
Rating 4 - Good. 30 out of 279 reviews
4 - Good 11%
Rating 3 - Okay. 6 out of 279 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 279 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 279 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool is actually very warm. Breakfast was amazing. The options and the quality. Enjoyed my balcony view. Some upgraded to the cottages which were very amazing.
Stayed 6 nights in Jul 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to this hotel after an exceptional experience last year. It’s like an oasis in the middle of the City. We felt it had gone off a little this year. Reception and restaurant were still fantastic but pool service and afternoon tea service weren’t great
Stayed 4 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb all round!
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
excellent service, accommodation and food. Very helpful staff
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

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