Indoor pool, seasonal outdoor pool, pool loungers
Check availability

Reviews of Résidence & Spa – Thalazur Antibes

4 out of 5
Résidence & Spa – Thalazur Antibes
770 Chemin des Moyennes Breguières, Antibes, Alpes-Maritimes

Reviews

8.2

Very good

Rating 10 - Excellent. 128 out of 358 reviews" "
Rating 8 - Good. 149 out of 358 reviews" "
Rating 6 - Okay. 50 out of 358 reviews" "
Rating 4 - Poor. 21 out of 358 reviews" "
Rating 2 - Terrible. 10 out of 358 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Travelled with family and small children
There was no room services and house keeping. We booked with expedia like any other hotels but when we checked in the receptionist said it was an airbnb. It was not supposed to be an airbnb, it was supposed to be a hotel and I booked via expedia.
Stayed 3 nights in Apr 2024

8/10 Good

Hongjiang

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Room condition
Overal is good. Just that there is some smell in the room due to dampness maybe?
Stayed 3 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The health club staff was caring and helpful. Kept the facilities in outstanding condition l fully enjoyed the spa.
Stayed 9 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Thalazur
Lovely pool and spa area. Great option of studio apartment. Handy shuttle service into town. Very quiet. You just need to be aware that there are no bars, cafes, restaurants, shops nearby apart from a great pizza cafe. It’s a 25 minute walk to the shop. You need to get the shuttle or taxi into town for restaurants etc.
Stayed 7 nights in Jul 2023
Response from the hotel Management on 10 Aug 2023
Dear Madam, dear Sir,We are happy to know that you enjoyed your stay with us and thank you for your comments. We look forward to seeing you soon at Thalazur Antibes,With our best regards

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in the beautiful SOF
What a fabulous hotel! Clean, modern with a high end feel to it. Our studio had everything you needed, and the balcony upgrade was a nice addition. The pools and outdoor area with sunbathing were very blissful. The on-site restaurant and bar were great too. A little out of the way but a walking distance to Biot station, or the free shuttle into Antibe was great! (Although remember to pre book this)
Stayed 3 nights in Jun 2023
Response from The hotel Management on 20 July 2023
Dear Sir,Pleasant testimonials like yours are our best rewards: Thank you very much!See you soon at Thalazur Antibes.with our best regards

6/10 Okay

Shakaila

Stayed 5 nights in Jun 2023
Response from the hotel Management on 20 July 2023
dear Madam,thank you for your feedback,looking forward seeing you again,kind regards

2/10 Terrible

mohamed

Travelled with partner
Disliked: Staff & service
This hotel is located in a residential neighborhood, about 4-5 km from the town of Antibes. No transportation nearby. The transportation provided by the hotel is absolutely unreliable. If you don’t have prior reservations for the spa then forget about it. You can only use the pool jacuzzi and the swimming both are salt water. Breakfast is ok lunch and dinner are expensive and of average quality. This hotel has 2 categories, one is the main hotel building where you get clean, towels and linen change service, the other are studios where you get no service at all!! If you are looking for a quite place away place, then this hotel might be for you but that’s all it has. I wouldn’t recommend this hotel and won’t stay in it again.
Stayed 5 nights in Jun 2023
Response from the hotel Management on 20 June 2023
Dear Sir, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services did not meet your expectations. Your comments and/or suggestions will help us improve our services and your opinion is extremely important to us.Please be assured that all necessary measures will be taken to improve the quality of the service you have brought to our attention. best regards.

2/10 Terrible

Ann

Stayed 8 nights in Jun 2022
Response from The manager on 15 July 2022
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We use your feedback to improve and make sure it doesn't happen again.

6/10 Okay

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception & Spa staff could not have been more helpful. Restaurant service and quality of food unfortunately has room for improvement and wasn’t as good as previous visits.
Stayed 3 nights in Jun 2022
Response from The Manager on 15 July 2022
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations. Thank you for taking the time to bring this to our attention. We use your feedback to improve and make sure it doesn't happen again.

6/10 Okay

Johnson Events With

Travelled with partner
Liked: Cleanliness, staff & service
Check in at 5pm it’s a too late ,and check out at 10am it’s too early . If you check in at 5pm you can check out at noon. There are 7 hours between check in and check out,never found it somewhere else. When we booked the place we never knew that the spa was overbooked otherwise we would have gone somewhere else. We’ve got a few treatments but not as planned...in general we felt cold in the hotel and spa areas....at least the room was warm so that was good. The staff was friendly and professional.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent fAcilities
Stayed 4 nights in Oct 2019
Response from The Manager on 26 Oct 2019
Dear Sir, We are pleased to know that you enjoyed your stay with us and would like to thank you for your comment. It is very important for our team to receive this kind of feedback as it shows that their everyday work allowed you to have an exceptional stay. Looking forward to receiving you again soon at the Hôtel Baie des Anges Thalazur Antibes, Your sincerely,

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
We had no details when checking in on what times we could go to the spa, free tea/ coffee etc. Just kept getting told No, when we asked for things.
Stayed 3 nights in Oct 2019
Response from The Manager on 26 Oct 2019
Dear Sir, Madam, By leaving a comment, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in Hôtel Baie des Anges.

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel though a little remote from the surrounding town. Perfect for a family or couple if renting a car. The food was lovely but a little pricey. The self catering amenities were great though.
Stayed 7 nights in Sep 2019
Response from The Manager on 26 Oct 2019
Dear guest, We are pleased to know that you enjoyed your stay with us and would like to thank you for your comment. It is very important for our team to receive this kind of feedback as it shows that their everyday work allowed you to have an exceptional stay. Looking forward to receiving you again soon at the Hôtel Baie des Anges Thalazur Antibes, Your sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I would expect more from the Residence apartment in terms of services and amenities.
Stayed 8 nights in Sep 2019
Response from The Manager on 26 Oct 2019
Dear Sir or Madam, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services did not meet your expectations, and we hope you will accept our apology. Your comments and/or suggestions will help us improve our services, and so your opinion is extremely important to us, particularly in this type of situation. Please be assured that all necessary measures will be taken to improve the quality of the service you have brought to our attention. Once again, we thank you for your comments and hope to show you, on your next visit, that the problems you experienced were isolated incidents. We hope to welcome you to one of our establishments again very soon, and send our very best regards.

4/10 Poor

J, Chattanooga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not very happy at all. My room was dirty, they did not do house keeping on my room the whole 7 days I was there and the AC stopped working. The restaurant in the hotel had a very small menu and the hours so were so odd it was hard to get a time to eat. Over all I just was not impressed at all.
Stayed 6 nights in Sep 2019
Response from The Manager on 26 Oct 2019
Dear Sir, Madam, By leaving a comment, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in Hôtel Baie des Anges.

8/10 Good

Izabella

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from La Direction on 28 Oct 2019
Madame Vous avez pris le temps de répondre à laisser un commentaire et je vous en remercie. J’attache beaucoup d’importance à corriger nos erreurs. Vos remarques, transmises à mon équipe, sont pour partie résolues et nous travaillons à ce que notre prestation devienne irréprochable. Un grand merci à vous pour votre témoignage A très bientôt dans mon établissement.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

AMUR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Good hotel with perfect spa and swimming pool. Also the room was clean.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great facilities lovely food and good location
Stayed 3 nights in Jun 2019
Response from The Manager on 20 July 2019
Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel.

10/10 Excellent

eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
השהייה היתה נעימה הצוות היה אדיב מאוד והמלון עמד בכל הציפיות
Stayed 7 nights in Jun 2019
Response from The Manager on 20 July 2019
Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great bar overlooking the pool. Location was a little hard to find but easy once you know where it is.
Stayed 3 nights in May 2019
Response from The Manager on 20 July 2019
Dear Madam, Sir, Your comments on your stay daily help us to improve the quality of our services. We have taken into account your reviews, the satisfaction of our customers is at the heart of our concerns. Looking forward to welcoming you again, very soon for a new experience in our hotel.

8/10 Good

Alexander

Stayed 4 nights in Jun 2019
Response from La Direction on 22 July 2019
Vous avez pris le temps de laisser un commentaire et je vous en remercie. Votre séjour vous a satisfait dans l’ensemble mais malheureusement il ne vous a pas totalement et pour cela acceptez mes sincères excuses. Je vais donner la suite qu’il convient à vos remarques, afin de faire de vous une cliente très satisfaite lors de votre prochain séjour. Concernant les autres services, j’ai fait part à mon équipe de vos encouragements, pour qu’elle soit consciente que leurs efforts quotidiens contribuent à répondre à vos attentes et à votre satisfaction. J’espère que, nous pourrons continuer, à vous compter parmi nos clients, afin de vous montrer que vos commentaires nous ont aidés à améliorer notre qualité de service. Un grand merci à vous pour votre témoignage A très bientôt dans mon établissement.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Already did this once. Please read my last review. This property is not a four star property and should only be marketed to French citizens. We only stayed one night and had to pay for two. Totally cheated. We moved on to Royal Antibes Hotel and they were the best of the best. Loved it there.
Stayed 4 nights in May 2019
Response from The Manager on 20 July 2019
Dear Sir or Madam, We would like to thank you for your recent stay at our establishment. We are very sorry that our services do not meet your expectations and hope you will accept our apologies. Your comments and suggestions will help us improve our services. Your opinion is extremely important for us, however, could you tell us what disappointed you, your comment is anonymous, we do not have the opportunity to see your last comment Once again, we thank you for your comments and hope to be able to show you, on your next visit, that the problems you encountered were isolated incidents. We hope to welcome you very soon to one of our establishments and to send you our best regards.

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Review
Had to call hotel as they did not reply to emails regarding booking of airport shuttle. Very annoyed that they advertise airport shuttle as a usp and then charge - so basically like a taxi then! Apart from Kelli who was lovely the bar staff were incredibly slow and just seemed to be perplexed by even the simplest orders at one point I was buying a coffee and trying to order a Richard and the guy wandered off after the coffee and then between 4 of them they ignored me for a bit, chatted between themselves, it took ages.
Stayed 4 nights in May 2019

6/10 Okay

Yaron

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel is in quiet place, a little bite far from the center, and gives good value for money., there is a nice spa . The room wasn’t cleaned enough .
Stayed 7 nights in Apr 2019

2/10 Terrible

Jermainelee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe for old people
To be honest we asks for the room to be cleaned & for someone to show us how to use ac & we was ignored We asks for a nice room & was put in a corner with no view looking at other houses
Stayed 5 nights in Apr 2019
Response from The Manager on 22 Apr 2019
Dear Sir or Madam, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services did not meet your expectations, and we hope you will accept our apology. Your comments and/or suggestions will help us improve our services, and so your opinion is extremely important to us, particularly in this type of situation. Please be assured that all necessary measures will be taken to improve the quality of the service you have brought to our attention. Once again, we thank you for your comments and hope to show you, on your next visit, that the problems you experienced were isolated incidents. We hope to welcome you to one of our establishments again very soon, and send our very best regards.

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019
Response from La Direction on 3 May 2019
Madame, Monsieur, Suite à votre séjour dans notre établissement, nos équipes vous remercient de votre visite et de votre temps passé à laisser un commentaire. Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser. Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation. Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée. Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés. Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame, Monsieur, nos plus sincères salutations.

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019
Response from La Direction on 3 May 2019
Madame, Monsieur, Suite à votre séjour dans notre établissement, nos équipes vous remercient de votre visite et de votre temps passé à laisser un commentaire. Nous sommes vraiment navrés que la prestation et le niveau de service n’aient pas été à la hauteur de vos attentes, et nous vous prions de bien vouloir nous en excuser. Vos commentaires et suggestions nous permettent de parfaire nos prestations ; par conséquent, votre avis est très précieux, particulièrement dans ce type de situation. Nous vous prions de croire que toutes les mesures nécessaires seront rapidement mises en œuvre afin d’améliorer la qualité de la prestation évoquée. Encore une fois nous vous remercions pour vos remarques et espérons pouvoir vous convaincre, lors d’un prochain séjour, que les désagréments que vous avez connus étaient des incidents isolés. Dans l’attente de vous accueillir très prochainement dans l’un de nos établissements, nous vous prions d’accepter, Madame, Monsieur, nos plus sincères salutations.

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel is lovely excellent price for a nice hotel and apartment. Staff very friendly. Hotel clean and the pools were all open in October. The views from the hotel are amazing and the area is nice and peaceful.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the money. I’m glad that I didn’t take too much notice of the negative reviews. I had a comfortable stay in a well equipped studio.
Stayed 5 nights in Oct 2018

10/10 Excellent

VASILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS NICE ,SPA AND SERIVICE WAS BEAUTIFUL,FRIENDLY AND HELPFUL STAF.
Stayed 5 nights in Oct 2018

10/10 Excellent

nick, n. wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa hotel
Got Uber from nice airport only 32 euros on arriving hotel is in lovely grounds the reception staff were friendly and helpful and spoke good English. We stayed in a apartment which was a good size but could do with a bit of updating the bed and pillows were very comfy very small kitchenette but adequate for us as we only had breakfast and occasional lunch there balcony had partial sea views but full sun all day the pool and spas were great prices of food and drinks were average price for the area the hotel is in a quiet area but is only 20 min walk to supermarket and lovely patisserie and station is a further 5 mins the local bus to station etc is only few mins walk from hotel and they provide shuttle bus to Antibes so very easy to get around all in all we had a great 10 days
Stayed 10 nights in Sep 2018

8/10 Good

Felicia, France, Antibes

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel - but unhelpful/unfriendly staff
If you’re looking to relax for a few days then this is a great place, the spa facilities are good and my massage was lovely! There isn’t much around, so I would recommend hiring a car or bike to help you get around. I’m most disappointed with the hotel staff. Especially the restaurant staff. They weren’t very polite or friendly, occasionally rude and not very helpful. This impacted my experience hugely and due to this, unfortunately I won’t be returning.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool with sea view suite
Within the first 5 minutes of serving we got stuck in an elevator (with all our luggage and a young child nonetheless). :( The staff right away made the situation right by upgrading us to a beautiful sea view suite plus sent drinks to our room. Very very good experience. Great pool, spa and amenities and free parking. About 10 minute drive from any stores or restaurants but great facility over all.
Stayed 2 nights in Jul 2018
Response from The Manager on 2 Aug 2018
Dear Sir, We would like to thank you for your recent stay in our establishment and for taking the time to fill out our customer satisfaction survey. We are truly sorry that our services did not meet your expectations, and we hope you will accept our apology. Your comments and/or suggestions will help us improve our services, and so your opinion is extremely important to us, particularly in this type of situation. We are happy that our team has been able to solve this problem and make you a satisfied customer Once again, we thank you for your comments and hope to show you, on your next visit, that the problems you experienced were isolated incidents. We hope to welcome you to one of our establishments again very soon, and send our very best regards.

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from La Direction on 4 Aug 2018
Vos commentaires sur votre séjour nous aident au quotidien à améliorer la qualité de nos prestations. Nous prenons en compte vos remarques car la satisfaction de nos clients est au cœur de nos préoccupations. Au plaisir de vous recevoir très bientôt pour une nouvelle expérience dans notre établissement.

10/10 Excellent

Ramaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from La direction on 13 July 2018
Vos commentaires sur votre séjour nous aident au quotidien à améliorer la qualité de nos prestations. Nous prenons en compte vos remarques car la satisfaction de nos clients est au cœur de nos préoccupations. Au plaisir de vous recevoir très bientôt pour une nouvelle expérience dans notre établissement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable hotel
This is the third time that I have stayed at this hotel. The location is great, secluded but close enough to Antibes. The studio room was large and comfortable and the service from the Front Desk was excellent. My only complaints were that the restaurant ran out of cheese one morning for breakfast and generally, the choices weren't great, and the service from the spa was poor (plus had to pay €8 to hire a bath robe and €3 to buy a swim cap - you can't swim without one). As a hotel guest, I did not expect to have to pay for these.
Stayed 3 nights in Mar 2018
Response from The Manager on 12 May 2018
Dear guest, I would like to thank you for choosing Hôtel Baie des Anges by Thalazur as well as for the time that you have devoted to write to us. Your remarks are especially valuable for us in a continuous effort to provide service quality. Please accept our apologies for the inconveniences you had to experience. We are currently reviewing our procedures regarding the reception to give a better service and more quality to our guests. We will take the necessary steps to avoid any similar case in the future. We hope that we will have the chance to welcome you in our hotel again to make proof of the changes in quality Yours sincerely,

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blissful
What an amazing find, stayed all over the south of France , this is by far our favourite 10 out of10. Couldn't fault it, carnt wait to go again. Thankyou. Debby ian
Stayed 7 nights in Jan 2018
Response from Mr DELSART Arnaud on 3 Feb 2018
Dear guest, We are pleased to know that you enjoyed your stay with us and would like to thank you for your comment. It is very important for our team to receive this kind of feedback as it shows that their everyday work allowed you to have an exceptional stay. Looking forward to receiving you again soon at the Hôtel Baie des Anges Thalazur Antibes, Your sincerely,

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Nice hotel, rooms not good
We stayed in appartment with our two children. Room was basic and not very clean. Room service was extra 20 euros per day. The original price paid wasn't cheap. Not four star quality. No pool towels. Breakfast was nice but not much choice. Pool ok but not that clean. Spa was nice. Wouldn't go back.
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mick, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but too far away from town and beach
Very little English information in hotel. Local public transport unreliable. Shuttle service provided by hotel was ok. Taxi fares extortionate. Own transport essential. Didn't use the thalasur facilities or the swimming pools, so can't comment. Staff were good. Room facilities for catering ok but no oven.

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa and hotel
Hotel lovely and well maintained. Most staff friendly. Went with my 9 year old, not much to do at hotel for children but had a car so could travel around. Nice spa facility

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you want from a room.
Great room. Very spacious with great size balcony. Perfect for short trip or even up to 10 days. Very warm, comfortable and ambient noise was low to none. Overall very happy with stay.

6/10 Okay

Richard, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
You have to pay extra, even for basics!

4/10 Poor

London Babes, London

Disliked: Cleanliness, room comfort
Far away from everything!
Dont bother book a studio room, you will be required to do everything yourself including cleaning your room. Its a shame this wasn't explained to us if not before booking at least on arrival at the hotel. Some staff members friendly others not so much. Shuttle bus service was rather good You are not allowed entry in the indoor pool wothout a latex hat on which we found very strange and a big inconvenience as we then had to buy one then and there

8/10 Good

Ann

Liked: Room comfort
Good location for passing through St Etienne area
Booked this as we decided to go a different route to the South of France. We didn't want to stay in St Etienne as we thought it would be difficult to get in and out on the freeway in the morning. The hotel was clean. A little dated and could do with a redo, however it was great for a quick stopover. Good and secure parking.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel, friendly staff. It's a shame there is building work next door as the noise did affect our stay as we wanted to relax, once it's finished it will be perfect

8/10 Good

Matthew, London

Liked: Cleanliness, staff & service
Comfortable, well-positioned hotel.
The service was generally very good. However, the rooms are not cleaned, nor is the bathroom replenished with toiletries, etc during the course of the stay and this is not clearly communicated at the time of booking. The hotel is well located in between Antibes and Nice.

8/10 Good

Ann, France

Liked: Cleanliness, property conditions & facilities
Great location for a quiet holiday
We stayed at this hotel while attending an exhibition in Cannes. The location of the hotel is great if you have a car. It is a fair way out of town, but this is nice because it is not noisy with busy traffic. The hotel has recently been refurbed and was lovely inside the reception area and common areas. We stayed in the 'residences', which have the small kitchenette and a slightly larger room than the hotel rooms. The rooms were a little tired looking, but served its purpose for the 8 nights we stayed. Something to note is that your room does not get cleaned every day, nor does it get cleaned on checkout. You have to clean it yourself, or you pay for this service. We paid for this service only because we are used to our hotel rooms being cleaned. We had to have them back to clean a second time halfway through the stay as they didnt do a very good job the first time. Charging 12€ to make the bed and put clean towels is not justified. However, on complaining about this they did fix it. The spa is simply amazing. My husband and I both had facials, and I must admit it was probably the best facial I have had. The breakfast is totally worth it. the view is exceptional. There is ample parking which is brilliant for this area. We will definitely stay at this hotel again.