Amazing hotel , love the fact a lots of Asian people go there , their kids are well behaved and respectful , very family oriented place.
I stayed at the adult tower but it’s a mix hotel but it was fine for me ! Best beach in Cancun , they have two because the hotel is in a main corner with a great view , the only down side is that they have 5 amazing dolphins lock in a sea water pool and they spend the whole day working to entertain kids and adults ,
I think that so sad it really is and watching them at night broke my heart swimming from one corner to the other !
They should chance that big pool for a scuba diving with fish instead and will be a lot more fun ! Food is nice , the ocean restaurant by the beach it’s incredible a lot of yummy sea food ! Please be kind and tip then at least one dolar x meal ! Adult pool is amazing roof top ! Our concierge Andres at the adult turquoise was very nice guy and also the girls at the main entrance !
The room service was incredible she always had our room impecable ! They even have Salvatore ferragamo lotion shampoo and all the self care stuff ! I will recommend this hotel to people I know ! Music should be more mix and less bachata Cancún it’s not Dominican Republic , it really drove me crazy sometimes !
They need to put more Mexican music or Internarional on the main pool ! Music at this roof top is very nice ! Will return with my family in the future !