COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Panama Jack Resorts Cancun All Inclusive

Photo gallery for Panama Jack Resorts Cancun All Inclusive

Featured image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, free pool cabanas, pool loungers

Overview of Panama Jack Resorts Cancun All Inclusive

VIP Access

Panama Jack Resorts Cancun All Inclusive

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach1 min walk
  • Popular LocationYamil Lu'um Archaeological Zone16 min walk
  • Popular LocationCancun Golf Club at Pok Ta Pok7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, Panama Jack Resorts Cancun All Inclusive is near theme parks and on the beach. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Chac Mool Beach - 1 min walk
  • Yamil Lu'um Archaeological Zone - 16 min walk
  • La Isla Shopping Mall - 19 min walk
  • Isla Dorada - 5 min drive
  • Cancun Golf Club at Pok Ta Pok - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • Casa de Rosa — 1 min walk
  • Viaggio — 1 min walk
  • Pelicanos - 3 min walk
  • Maria Marie - 3 min walk
  • Limoncello - 4 min walk

About this property

Panama Jack Resorts Cancun All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Panama Jack Resorts Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 458 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and plasma TVs with cable channels. Other amenities available to guests include free minibar items, balconies and room service.
Panama Jack Resorts Cancun All Inclusive offers 458 forms of accommodation with free minibar items and a safe. Rooms open to balconies. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. 55-inch Plasma televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Conference space (5726 square feet)
  • Meeting rooms 5

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property – September 2018
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower

Entertainment

  • 55-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

Outdoor space

  • Balcony

More

  • In-room massage
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Caribe Real
Gran Caribe Real
Gran Caribe Real Cancun
Gran Caribe Real Resort
Gran Caribe Real Resort All Inclusive
Gran Caribe Real Resort All Inclusive Cancun
Gran Caribe Resort
Gran Real Caribe Resort
Gran Real Resort
Real Gran
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Hotel
Gran Caribe Resort All Inclusive Cancun
Panama Jack Resorts Cancun All Inclusive Cancun
Gran Caribe
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe
Panama Jack Resorts Cancun All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1263 out of 2075 reviews
5 - Excellent 61%
Rating 4 - Good. 517 out of 2075 reviews
4 - Good 25%
Rating 3 - Okay. 165 out of 2075 reviews
3 - Okay 8%
Rating 2 - Poor. 63 out of 2075 reviews
2 - Poor 3%
Rating 1 - Terrible. 67 out of 2075 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort & hospitality were amazing!! The staff made you feel so welcome and went above and beyond!! Definitely a great experience!!
Stayed 7 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panama Jack’s was very fun for all age levels. Lots of activity day and night! Staff was very attentive and friendly. The activity staff was amazing! Luigi and Tonya were incredible. Great energy and knew everyone’s name. Plenty to do and keep a family of all ages busy.
Stayed 7 nights in Jul 2021

1/5 Terrible

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is small. There was trash in the pool constantly. It was difficult to find servers and the majority of the food was below fast food quality
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambient! Staff was super nice!
Stayed 5 nights in Jul 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility with friendly staff !
Stayed 6 nights in Jul 2021