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Overview of Emporio Cancun

Photo gallery

On the beach, beach towels
On the beach, beach towels
4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
4 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Emporio Cancun

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMaya Cancun Museum3 min walk
    Popular LocationAquaworld16 min walk
    Popular LocationDelfines Beach18 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Choose dates to view prices

Deluxe Double Room

4.3/5 guest room rating
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

4.4/5 guest room rating
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Doble Room Oceanfront

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Swim up Double Oceanfront Only Adults

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Ocean View

4.3/5 guest room rating
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room

4/5 guest room rating
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Swim up King Oceanfront Only Adults

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed

4.6/5 guest room rating
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

About this area

Cancun

Located on the beach, Emporio Cancun is in Cancun's Zona Hotelera neighbourhood. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Garrafon Natural Reef Park and Ventura Park Cancun are not to be missed. Looking to get your feet wet? Kayaking, scuba diving and waterskiing adventures can be found near the property.
Popular Location

What's nearby

  • Maya Cancun Museum - 3 min walk
  • Aquaworld - 16 min walk
  • Delfines Beach - 18 min walk
  • Ballenas Beach - 19 min walk
  • El Rey Ruins - 5 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • CúA Culinary Artisans — 1 min walk
  • Bacoli Trattoria — 1 min walk
  • Captain's Cove - 3 min walk
  • El Conquistador - 15 min walk
  • Tempo By Martin Berasategui - 19 min walk
View map

About this property

Emporio Cancun

3.5-star resort on the beach, near Maya Cancun Museum
At Emporio Cancun, hit the beach, dine on-site at CúA Culinary Artisans or enjoy a drink at one of the resort's 2 poolside bars. All 464 rooms offer free WiFi, coffee makers and TVs with cable channels. Other amenities available to guests include free bottled water, hairdryers and safes.
Emporio Cancun offers 464 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

4 the outdoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 35 per night)
  • Limited on-site parking
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: USD 18 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 3 bars/lounges

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • Children's pool

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 5 meeting rooms
  • Conference space (8288 square feet)

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 10 for children (approximately)
  • Valet parking fee: USD 35 per night
  • Late check-out fee: USD 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort
Emporio Cancun Resort
Emporio Cancun Cancun
Emporio Cancun Resort Cancun

Frequently asked questions

Can I cancel my reservation for free at Emporio Cancun and receive a full refund?
Yes, Emporio Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Emporio Cancun cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Emporio Cancun?
As of 20 Jan. 2021, prices found for a 1-night stay for 2 adults at Emporio Cancun on 27 Jan. 2021 start from AU$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Emporio Cancun have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 10:00 PM.
Is Emporio Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Emporio Cancun?
Valet parking is available for USD 35 per night. Limited spots are available.
What time is check-in at Emporio Cancun?
Check-in is from 3:00 PM - anytime.
What time is check-out at Emporio Cancun?
Checkout is at noon. Late checkout is available for USD 80 (subject to availability).
Where is Emporio Cancun located?
Nestled on the beach, this Zona Hotelera resort is within 1 mi (2 km) of Ballenas Beach, Aquaworld and Delfines Beach. El Rey Ruins and Maya Cancun Museum are also within 2 miles (3 km).
4.1
Very good
Rating 5 - Excellent. 496 out of 998 reviews
5 - Excellent 50%
Rating 4 - Good. 287 out of 998 reviews
4 - Good 29%
Rating 3 - Okay. 104 out of 998 reviews
3 - Okay 10%
Rating 2 - Poor. 54 out of 998 reviews
2 - Poor 5%
Rating 1 - Terrible. 57 out of 998 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Emporio had the best of the staff, amenities, facilities & restaurants to make your vacations a great experience!
Stayed 3 nights in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience I loved wonderful time ❤️ Soso
Stayed 4 nights in Jan 2021

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel, can’t wait for construction to be finished. Staff was great, but some didn’t speak English and weren’t willing to help. But the rest of the staff was great!
Stayed 3 nights in Jan 2021

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really nice. Rooms were updated.. Beach and property were clean. Definitely would go back and stay at Emporio
Stayed 5 nights in Dec 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Comfy beds and very clean rooms. Friendly staff. Fast Checking in. Clean pools . Buffet at s ok but could be better.
Stayed 5 nights in Dec 2020

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