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Beloved Playa Mujeres - Couples Only All Inclusive
5.0 star property

Adults-only beach property with 3 outdoor swimming pools
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Beloved Playa Mujeres - Couples Only All Inclusive

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
Aerial view
View from room
4 restaurants, breakfast served
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam

Overview of Beloved Playa Mujeres - Couples Only All Inclusive

VIP Access
Reviews
9.6

Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Breakfast included

Explore the area

Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Popular LocationPunta Sam Ferry Terminal5 min drive
  • Popular LocationPlaya Mujeres Golf Club11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive
  • Popular LocationNorth Beach91 min drive
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Room options

Ocean View Penthouse Ste w/plunge pool

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 267 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean View Terrace Suite w/ Plunge Pool

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Casita Suite w/ Private Pool

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Two Story Casita Suite w Plunge Pool

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Terrace Suite With Plunge Pool

cleanliness

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

Beachfront Casita Suite w/ Private Pool

cleanliness

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite with Round Jacuzzi

cleanliness

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Swim Up Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

cleanliness

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Beachfront Two Story Casita Suite w/ Plunge Pool

cleanliness

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive is located in Playa Mujeres, a neighbourhood in Punta Sam, and is next to a golf course and by the ocean. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. El Meco Archaeological Site and Gran Puerto Pier are two other places to visit that come recommended. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with ecotours.

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • El Meco Archaeological Site - 7 min drive
  • Playa Mujeres Golf Club - 11 min drive
  • Terminal Marítima Isla Mujeres - 82 min drive
  • North Beach - 91 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive

Restaurants

  • Hiroshi Bar - 6 min drive
  • Caprichos Villa del Palmar - 20 min walk
  • Blanca Blue - 6 min drive
  • El Suspiro - 9 min drive
  • Duke’s Lobster & Seafood - 10 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Luxury boutique property near Playa Mujeres Golf Club
Located close to Punta Sam Ferry Terminal and El Meco Archaeological Site, Beloved Playa Mujeres - Couples Only All Inclusive provides a free breakfast buffet, 18 holes of golf and a marina. With amenities such as beachfront dining and sailing, this property is the perfect place to soak up the sun. Treat yourself to a body treatment, hydrotherapy or a body wrap at The Beloved Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature ocean views and more. Pilates classes and fitness classes are offered at the gym; other things to do include parasailing. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
You'll also enjoy perks such as:
  • 3 outdoor pools with sunloungers and a swim-up bar
  • Free self-parking and valet parking
  • Limo/town car service, beach towels and a porter/bellboy
  • Wedding services, a lift and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms boast comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and furnished balconies. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with jetted baths and rainfall showers
  • 55-inch LED TVs with premium channels
  • Separate sitting areas, eco-friendly cleaning products and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Marina
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on 24 Apr 2024 start from AU$1,273.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beloved Playa Mujeres - Couples Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this all-inclusive property is 1.1 mi (1.7 km) from Punta Sam Ferry Terminal, and within 3 mi (5 km) of Playa Mujeres Golf Club and El Meco Archaeological Site. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gran Puerto Pier are also within 6 mi (10 km).

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 857 out of 1011 reviews" "
Rating 8 - Good. 100 out of 1011 reviews" "
Rating 6 - Okay. 28 out of 1011 reviews" "
Rating 4 - Poor. 10 out of 1011 reviews" "
Rating 2 - Terrible. 16 out of 1011 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shuchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice. Much quieter than the hotel zone
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend Beloved to anyone!! Totally amazing and everyone went above and beyond!!
Stayed 5 nights in Mar 2024

10/10 Excellent

ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! The most courteous and helpful staff we have encountered anywhere! Never a wait for a beach palapa or a restaurant table. Loved all the amenities, planning to return❤️
Stayed 6 nights in Mar 2024

8/10 Good

mitchell D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 6th time at a Excellence property. Service was great and super clean. Really great place. Look no further if you are in doubt. My only negative and I will tell you most people will roll their eyes, and I don't blame you, but the wine is terrible. It's a $4 bottle. Would it be that hard to serve $10 bottles? We do pay $600 a night? Yes, you can pay extra for a better bottle but should you have to? Anyway, it's a great place and we will go back!
Stayed 6 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Shauneese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed our time at Beloved. It’s a quieter more intimate resort that truly lends to a relaxing vacation. The rooms were clean, the staff friendly, with enjoyable live music most nights. What prevents me from giving it 5 stars is the food. For the price point and considering there is no buffet for lunch or dinner, I would expect the food amongst the restaurants to be more better. The breakfast buffet is lacking, and some restaurants were decent with others being just okay to not great. Would this prevent me from going again? Not necessarily…it’s passable and you can manage. It just doesn’t feel it’s on the same level as the rest of the resort and some other resorts I’ve attended in the same (or sometimes lesser) price point.
Stayed 4 nights in Mar 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 5 nights in Mar 2024

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better stay. The hospitality was above and beyond from the moment we stepped foot on the property and was consistent throughout our stay. The facilities were beautiful and exceptionally well cared for. Staff were all incredibly friendly, polite, and accommodating! I didn’t want to leave until I could book another trip back. The spa service was especially exceptional and a highlight of the trip. Never left the resort because there didn’t feel like a need to with the service and experience we had there.
Stayed 4 nights in Feb 2024

10/10 Excellent

Michelle

Stayed 5 nights in Mar 2024

10/10 Excellent

Kimberly, West Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beloved property was excellent in every category. The smaller/‘couples only’ classification made it feel very intimate and quiet. The 5 restaurants had a wide variety of gourmet options, with excellent service, in all areas. The facility was immaculate, and actively maintained. Beach and pool amenities were very nice. Only negative was the spa pricing—seemingly’over-the-top’ for most, though they did provide one complimentary service—which we thoroughly enjoyed. We can’t wait to return!
Stayed 6 nights in Feb 2024