BBQ/picnic area
Check availability

Reviews of Alivio Tourist Park Canberra

4 out of 5
Alivio Tourist Park Canberra
20 Kunzea Street, O'Connor, ACT

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1002 reviews" "
Rating 8 - Good. 381 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed the night an it appeared to be a good place to stay. The cabin was a little outdated. But had all the amenities you'd expect.
Stayed 1 night in Mar 2024
Response from Alivio Tourist Park Team on 24 Mar 2024
Thank you for your review Andrew. We are glad that you enjoyed your stay and we appreciate the feedback regarding the state of your cabin - we will pass this on to our management team for future renovations. We hope you stay with us again the next time you are in Canberra.

8/10 Good

TRENT

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the no frills cabins, a little aged but brilliant for a small family or couple alike. My only gripe was the mattress quality left a lot to desire. The Pizzas available at the onsite restaurant are also top notch. We will return.
Stayed 1 night in Mar 2024
Response from Alivio Tourist Park Team on 24 Mar 2024
Thank you for your review Trent. We are glad that you enjoyed your stay with us and we will pass on your compliment to the staff in our restaurant. We appreciate the feedback regarding the mattress and we apologise for your unpleasant experience - we will pass this on to our maintenance team to review. We look forward to your next visit to Canberra.

4/10 Poor

Michelle

Disliked: Cleanliness
We had no cups mugs glasses soap and stained dirt pillows. The staff were good though lots to do and very thing else was excellent
Stayed 1 night in Mar 2024
Response from Alivio Tourist Park Team on 24 Mar 2024
Thank you for your review Michelle. We are sorry to hear about your experience at our park specifically the lack of utensils and cleanliness of your cabin. We appreciate you taking the time to give us this feedback and we shall pass it on to our housekeeping team. We look forward to providing a more satisfying stay the next time you visit Canberra

8/10 Good

Justin

Stayed 2 nights in Feb 2024

10/10 Excellent

Richard, Cromer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking for a 2 nd car
Stayed 3 nights in Jan 2024
Response from Alivio Tourist Park Team on 24 Mar 2024
Thank you for your review Richard. We appreciate your feedback and if you stay with us again the next time you are in Canberra we can help direct you to our visitor carpark or our overflow carpark where you should be able to leave your second car. Unfortunately all of our accommodation options only have room for one standard size car.

8/10 Good

Garth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Bojana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sporting / activity facilities for families with lots of space in the cabin including a smart TV. Very aesthetic caravan park with a stunning bar / restaurant.
Stayed 4 nights in Jan 2024

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

PAUL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the worse i havw wlever stayed in. There was rubish in the room. There was blood on the doona. The shampoo and conditioner was half used. The floor was uneven. The room was dirty. Reception didnt help at all. I was shocked and wouldnt recommend this property to anyone. Do a favor and stay somewhere else. Check the reviews as they all say the same thing.
Stayed 1 night in Dec 2023

10/10 Excellent

Nick

Stayed 1 night in Dec 2023

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy cabins, good facilities. Delicious buffet breakfast. A good location to be able to explore Canberra. The only negative with the smaller cabin's is, they need a small veranda so you can sit outside.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
A great little hideaway on the city’s doorsteps. The staff were exceptional, the lodging was a a bit dated but all need beddings and appliances were new. If you have kids, seems like a fantastic place to stay. We will be back. Thanks again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary-Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated, clean and has an excellent recreation set up. Unfortunately, they had just spread fertiliser and it smelt. I get that that needs doing, but on the last weekend of school holidays so you couldn't open windows or play outside?
Stayed 1 night in Oct 2023

8/10 Good

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and tidy. Beds comfortable. Only negative was the verandah dining area. Went for breakfast and couldn’t get a table inside as all tables were empty but full of dirty dishes. Need staff to clean out tables to allow for seating, or a trolley for patrons to place dirty dishes on
Stayed 1 night in Dec 2023

10/10 Excellent

Corina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect holiday with kids, great space around the room! Not much cooking equipment in the camp kitchen but some in the rooms… the kids pack was by far so awesome!!! Thank u!
Stayed 3 nights in Nov 2023

10/10 Excellent

Raffaele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay. Cheers.
Stayed 2 nights in Nov 2023
Response from Alivio Team on 21 Nov 2023
Thank you for your review Raffaele. Wish to see you again on your next visit to Canberra.

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Service from the female in reception on the Saturday and Sunday was very poor not interested in helping at all however the young man when we checked in Sunday was very good. We also ran out of toilet paper as there was only half a roll when we arrived and didn’t realise until it was too late there was no spare
Stayed 1 night in Nov 2023
Response from Alivio Team on 17 Nov 2023
Thank you for your review Emma. Highly appreciate your feedback and we have already passed it on to our housekeeping and front office team.

2/10 Terrible

Alex

Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from Alivio Team on 21 Nov 2023
Thank you for your review Alex.

8/10 Good

Melissa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property as a whole was fantastic. Great place to stay with lots of options for children to be entertained. The rooms were very basic, which was fine as they held everything we needed, but they could have been cleaner, mould and cobwebs on the windows and curtains and food packets under the beds from the previous guests.
Stayed 3 nights in Nov 2023
Response from Alivio Team on 17 Nov 2023
Thank you for your review Melissa. Highly appreciate your feedback and we have already passed it on to our housekeeping team.

10/10 Excellent

Caitlin

Stayed 2 nights in Oct 2023
Response from Alivio Team on 21 Nov 2023
Thank you for your review Caitlin.

8/10 Good

craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced,
Stayed 1 night in Oct 2023
Response from Alivio Team on 27 Oct 2023
Thank you for your review Craig. Wish to see you again on your next visit to Canberra.

4/10 Poor

Bruce

Travelled with group
Disliked: Staff & service, property conditions & facilities
One soap,shampoo,conditioner for 5 guys,no milk in fridge and had to approach staff for it ,to given7thimble size containers then told if needed more ,had to purchase it,insulted by bar staff,I try as a group to book at these parks but after the exspence and treatment we’ll go back to motels.
Stayed 1 night in Oct 2023
Response from Alivio Team on 31 Oct 2023
Thank you for your review Bruce.

10/10 Excellent

Rajeenthiran

Stayed 1 night in Oct 2023
Response from Alivio Team on 21 Nov 2023
Thank you for your review Rajeenthiran.

10/10 Excellent

Natalie

Stayed 1 night in Oct 2023
Response from Alivio Team on 27 Oct 2023
Thank you for your review Natalie. Wish to see you again on your next visit to Canberra.

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well set out....had everything accessable.....only thing was the cabins were a little dated.....however they were still nice
Stayed 2 nights in Oct 2023
Response from Alivio Team on 16 Oct 2023
Thank you for your review Mark. Wish to see you again on your next visit to Canberra.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with kids of all ages. Very well looked after grounds and bbq. Facilities where amazing. Only complant would be getting fresh towles. We had to pay for them and we also stayed for 4 nights and was only supplied one per person. Appart from that i highly recomend staying here
Stayed 4 nights in Sep 2023
Response from Alivio Team on 7 Oct 2023
Thank you for your review Nathan. Wish to see you again on your next visit to Canberra.

10/10 Excellent

Kristy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This park is a great spot for families. The kids had so much to do and the restaurant on site makes it easy come dinner time. Close to everything, we will definitely be coming back here again!
Stayed 2 nights in Sep 2023
Response from Alivio Team on 1 Oct 2023
Thank you for your review Kristy. Wish to see you again on your next visit to Canberra.

4/10 Poor

Hayley

Travelled with family and small children
Disliked: Cleanliness, amenities
2 hr delay to check in. Annoying when you’re only staying one night. Hair in shower, food and wrappers under the cushions on the lounge. Good pool and restaurant
Stayed 1 night in Sep 2023
Response from Alivio Team on 1 Oct 2023
Thank you for your review Hayley.

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service
clean properly
Stayed 1 night in Sep 2023
Response from Alivio Team on 1 Oct 2023
Thank you for your review Albert. Wish to see you again on your next visit to Canberra.

10/10 Excellent

Leon

Stayed 1 night in Sep 2023
Response from Alivio Team on 16 Oct 2023
Thank you for your review Leon.

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Alivio Team on 7 Sept 2023
Thank you for your review Maree.

8/10 Good

Hugh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smaller than expected
Small, cozy.
Stayed 2 nights in Aug 2023
Response from Alivio Team on 3 Sept 2023
Thank you for your review Hugh

8/10 Good

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Great facilities for kids and adults. Can’t wait to come back in the summer. Would have liked to see complimentary tea and coffee in the cabins.
Stayed 2 nights in Aug 2023
Response from Alivio Team on 1 Sept 2023
Thank you for your review Martin. See you again in summer.

6/10 Okay

Tomas

Travelled with family
Liked: Amenities
Disliked: Cleanliness
It's a good park with plenty of activities etc. Love the fact that it's walking distance to the stadium so we could watch the Broncos dominate the Raiders. Cleanliness was a little bit poor, found cockroaches and pubic hair in the bathroom. $4.50 for 1L UHT milk... seriously?
Stayed 2 nights in Aug 2023
Response from Alivio Team on 1 Sept 2023
Thank you for your review Tomas.

4/10 Poor

Luke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was average. Mattress protector had blood on it. The heating didn’t work properly so it was freezing! Other than that, the outside and public areas looked great.
Stayed 1 night in Aug 2023
Response from Alivio Team on 1 Sept 2023
Thank you for your review Luke. Highly appreciate your feedback and we have already passed it on to our housekeeping and maintenance team.

8/10 Good

Kritsadakorn

Liked: Cleanliness, staff & service, property conditions & facilities
Goods
Stayed 1 night in Aug 2023
Response from Alivio Team on 1 Sept 2023
Thank you for your review Kritsadakorn.

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Aug 2023
Response from Alivio Team on 1 Sept 2023
Thank you for your review Cathleen. Wish to see you again on your next visit to Canberra.

6/10 Okay

Beelinda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ants on the bed.
My son slept on top buckbed and got bited by ants all night. Paper thin wall. Coffee stain on their coffee cups. Overall experince was average .
Stayed 1 night in Aug 2023
Response from Alivio Team on 24 Aug 2023
Thank you for your review Beelinda. Highly appreciate your feedback and we have already passed it on to our housekeeping and maintenance team.

10/10 Excellent

Travers

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Aug 2023
Response from Alivio Team on 24 Aug 2023
Thank you for your review.

2/10 Terrible

Andrew

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Play ground from the kids was great. Cabins heating did t work in the middle of winter and the cabin was not cleaned properly. Still rubbish and bottles left in the room on arrival. Had booked two nights only stayed one.
Stayed 2 nights in Aug 2023
Response from Alivio Team on 10 Aug 2023
Thank you for your review Andrew. Highly appreciate your feedback and we have already passed it on to our housekeeping Team.

10/10 Excellent

Muykeang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Aug 2023
Response from Alivio Team on 8 Aug 2023
Thank you for your review Muykeang.

8/10 Good

Nikki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Alivio Team on 1 Aug 2023
Thank you for your review Nikki.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Alivio Team on 27 July 2023
Thank you for your review Greg.

8/10 Good

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Alivio Team on 24 July 2023
Thank you for your review Eloisa

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Ok but bedroom cold
Nice park but heating not enough and kept waiting to check in
Stayed 1 night in Jun 2023
Response from Alivio Team on 21 July 2023
Thank you for your review Steve.

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Alivio Team on 21 July 2023
Thank you for your review Collin.

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Location is convenient being central to city. Cabin parking was tight, empty the boot before parking as you reverse right to cabin window. Inside cabin needs a spring clean.
Stayed 1 night in Jul 2023
Response from Alivio Team on 15 July 2023
Thanks for your review Anna. We would endeavour to meet your expectation on your next visit. Look forward to see you soon.RegardsAlivio Tourist Park

10/10 Excellent

Linda

Stayed 7 nights in Jun 2023
Response from Alivio Team on 15 July 2023
Thanks for your review

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Beautiful setting. Sadly our room wasn’t clean with chewing gum in kids beds and linen appeared to have not been washed between stays, generally not cleaned very well. Kids did love the outdoor areas.
Stayed 3 nights in Jun 2023
Response from Alivio Team on 4 July 2023
Thank you for your review Jessica. Highly appreciate your feedback and we have already passed it on to our housekeeping team.