Absolute Waterfront 3 Bedroom Apartment with Spa | Beach/ocean view

Reviews of Watermark Resort Caloundra

3.5 out of 5
Watermark Resort Caloundra
38 Maloja Avenue, Caloundra, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 700 reviews" "
Rating 8 - Good. 236 out of 700 reviews" "
Rating 6 - Okay. 81 out of 700 reviews" "
Rating 4 - Poor. 23 out of 700 reviews" "
Rating 2 - Terrible. 12 out of 700 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Grace-Adele

Travelled with family and small children
Liked: Cleanliness, staff & service
Property was overall enjoyable. One bedroom had no AC and a very slow fan so it was tough to sleep in there which was frustrating. Parking was a struggle with only one park assigned to a 3 bedroom apartment. View was great. Ample glasses etc but pans, bbq etc weren’t in great condition. Overall we had a great time but a few little items missing or not quite at the standard that we’d expect for the price. We were also told a few things about our group booking which weren’t the case on arrival which was very frustrating. Relief manager was lovely and the check in process was smooth.
Stayed 3 nights in Mar 2024
Response from Team at Watermark Resort on 2 Apr 2024
Hi Grace,Thank you for recently staying with us here at the Watermark Resort.We appreciate your feedback and note your comments regarding the fan and parking. We do have additional onsite parking out the front for additional cars and also for guests.

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect distance to the beach and dining options.
Stayed 2 nights in Mar 2024
Response from The Team at Watermark Resort on 9 Mar 2024
Hi KatharinaThank you for staying with us, we are happy you enjoyed your stay with us and really hope to see you again soon.

8/10 Good

On

Stayed 3 nights in Feb 2024
Response from Team at Watermark resort on 2 Apr 2024
Hi,Thank you for your recent stay with us and your review.Hope to see you back again soon.Kind regardsteam at Watermark Resort

6/10 Okay

Corinne

Disliked: Property conditions & facilities
The property was clean.The bed was uncomfortable .The complex is very old
Stayed 3 nights in Feb 2024
Response from Watermark Resort on 23 Feb 2024
Hi CorinneThank you for staying with us and bringing it to our attention, that you thought the bed was uncomfortable we will let the owner know and hopefully get a new one.Have a lovely weekend.

10/10 Excellent

Kole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy and clean. Made ours lives so much easier
Stayed 1 night in Feb 2024
Response from Team at Watermark Resort on 20 Feb 2024
Hi Kole,Thank you for choosing to stay with us here at the Watermark Resort recently.Great to hear you enjoyed your stay and that we made your stay more comfortable.Enjoy the rest of your trip.Kind regardsteam at Watermark Resort

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect family holiday resort. Three pools to keep the kids occupied and great apartments.
Stayed 4 nights in Jan 2024
Response from Team at Watermark Resort on 24 Jan 2024
Hi Elizabeth,Thank you for choosing to stay with us here at the Watermark Resort.Great to hear you are enjoying your unit and the kids are loving the poolsHope you come again in the future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay great unit and surroundings areas, the only neg is the poor supply of hot water for showers
Stayed 3 nights in Jan 2024
Response from Kind regards Team at Watermark Resort on 17 Jan 2024
Good morning Anthony,Thank you for choosing to stay with us recently at the Watermark Resort.Thank you for also taking the time to review your stay with us and so sorry to hear about the hot water. We are not sure what has happened there as no other guests have mentioned any problem with hot water. We hope you do come back and stay with us again soon.

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning amazing quiet and plenty of room
Stayed 2 nights in Jan 2024
Response from Team t Watermark Resort on 10 Jan 2024
Hi Katie,Thank you for taking the time to review your stay here at the Watermark Resort.Wonderful to here that you found the air conditioning amazingly quiet and had plenty of room.Hope to see you come back again in the near future.Kind regardsThe Team at Watermark Resort

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Reception at Watermark Resort on 10 Jan 2024
Hi Ben,Thank you for choosing to stay with us recently at the Watermark.We hope we made your stay comfortable and we thank you also for the review.We hope to see you again soon.Kind regardsThe Team at Watermark Resort

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Team at Watermark resort on 10 Jan 2024
Hi Lindsay,Thank you for staying with us recently at the Watermark Resort and for taking the time to review your stay.We hope we made your stay comfortable and we would love to see you come back and stay again soon.Kind regardsThe Team at Watermark Resort

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being able to walk or ride our bikes to the park, beach and food outlets.
Stayed 6 nights in Dec 2023
Response from Watermark Resort on 31 Dec 2023
Thank you for staying with us we are pleased you enjoyed your stay with us and hope to see you again soon in the New Year.

8/10 Good

Carmelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great unit by the pool and easy access to the surrounding beaches
Stayed 3 nights in Dec 2023
Response from Team at Watermark Resort on 18 Dec 2023
Good morning Carmelo,Thank you for your review and for choosing to stay with us here at the Watermark.We hope we made your stay comfortable and we would love to see you come back again in the near future.Kind regardsWatermark Resort

2/10 Terrible

Philip

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This protruding is a dump for the price paid. A very poor studio spartment
Stayed 1 night in Nov 2023
Response from Kelly on 2 Dec 2023
Hi PhillipWe are very sorry to hear that you were not happy with the accommodation you had booked for yourself.. Our motel rooms are all noted as a standard room with all things provided for a comfortable stay - we are sorry you did not have this experience like our other guests have. All the best for the future!Kind RegardsKelly

10/10 Excellent

Mal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Convenient Location - great staff - lovely clean unit and airy clean balcony with great view
Stayed 5 nights in Nov 2023
Response from Michele on 1 Dec 2023
Hi MalThank you for staying with us and saying such beautiful positive things about Watermark Resort. We hope you have a lovely Christmas and hope to see you again soon.Kind Regards,The Team Watermark Resort

10/10 Excellent

Dalila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice amenities. I spent hours in the heated pool. What a view too, absolutely gorgeous! I didn’t even need my car, I could just walk to bars and restaurants. Staff made me feel so welcomed! I will definitely be back!!
Stayed 2 nights in Nov 2023
Response from Michele on 28 Nov 2023
Hi DalilaThank you for your lovely review. We how you have a lovely Christmas and hope to see you again soon in the New Year 2024.Kind Regards,The Team at Watermark Resort

8/10 Good

peeter

Stayed 1 night in Nov 2023
Response from The Team at Watermark Resort on 18 Dec 2023
Good morning Peter,Thank you for choosing to stay with us recently here at the Watermark Resort. We can see you enjoyed your stay and we look forward to having you come back and stay again soon.Kind regardsWatermark Resort

10/10 Excellent

Shirley

Stayed 1 night in Nov 2023
Response from Team at Watermark Resort on 18 Dec 2023
Hi Shirley,Thank you for staying with us recently here at the Watermark Resort.Thank you for the review and we hope we made your stay comfortable and look forward to seeing you again soon.Kind regardsWatermark Resort

8/10 Good

Neville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the property but it was a bit dated good location
Stayed 2 nights in Nov 2023
Response from Reception Desk on 20 Nov 2023
Hi Neville,Thank you for choosing to stay with us recently at the Watermark Resort.We hope we made your stay comfortable and we appreciate your feedback and have noted your comments.We hope to see you again soon.Kind regardsTeam at Watermark Resort

8/10 Good

Damien

Liked: Cleanliness, staff & service
The lady at reception was extremely helpful and welcoming as were the cleaning staff. Clean and comfortable 😌
Stayed 3 nights in Nov 2023
Response from Reception Desk on 20 Nov 2023
Hi Damien,Thank you for choosing to stay with us here at the Watermark Resort.Thank you for such positive feedback - great to hear you have enjoyed your stay and found our staff extremely helpful and welcoming.We hope to see you back again soon.Kind regardsThe Team at Watermark Resort

10/10 Excellent

Che

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Team at Watermark Resort on 13 Nov 2023
Hi Che,Thank you for choosing to stay with us here at the Watermark and good to see you have enjoyed your stay.We hope to see you come back and stay with us again soon.

8/10 Good

MATHILDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai aimé les piscines, notamment la piscine chauffée et le spa. J'ai apprécié le comfort du lit, la propreté de la chambre et de la salle de bain. Dommage que le balcon soit petit et ila disposition du micro-ondes est inconfortable. J'ai aimé la proximité de la plage, des restaurants et des commerces.
Stayed 4 nights in Oct 2023
Response from Team at Watermark Resort on 13 Nov 2023
Good afternoon,Thank you Mathilde for choosing to stay with us here at the Watermark and unfortunately we cannot read French but we hope you enjoyed your stay.We hope you come to stay with us again in the future.Kind regardsTeam at Watermark Resort

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time here and can’t fault it! Beautiful place. Great location. Always clean and comfortable. Friendly and obliging staff.
Stayed 2 nights in Nov 2023
Response from The Team at Watermark Resort on 6 Nov 2023
Hi Mary,Thank you for recently staying with us and we are very happy to see you are a repeat guest and enjoying your apartment. We always try to make your stay as comfortable as we can.Hope to see you again soon.

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely overall
Stayed 2 nights in Oct 2023
Response from Team at Watermark Resort on 6 Nov 2023
Hi Lillian,Thank you for staying with us recently at the Watermark Resort.Thankyou for your review and we hope you come and stay with us again soon.Kind regardsTeam at Watermark Resort

10/10 Excellent

Katherine, Ely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely apartment right on the water, the upstairs terrace with bbq was a wonderful addition. Staff very friendly and helpful. The town is great, we had a fab relaxing time walking to the various beaches and enjoying the bars, restaurants and love music, all of this out of season! Thoroughly recommend it
Response from Michele on 2 Nov 2023
Hi KatherineWe loved having you stay at Watermark Resort and really hope you will be back one day. Thank you for your lovely review. Have a great week.

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay staff were extremely helpful
Stayed 3 nights in Oct 2023
Response from Team at Watermark on 31 Oct 2023
Hi Allan,Thank you for choosing to stay at the Watermark Resort recently and we also thank you for reviewing your stay with us.Hope to see you again soon!Kind regardsThe Team at Watermark Resort

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy beds. Adjacent to beach and has walking distance shopping centres , supermarkets etc. Heaps of nearby dining options and take away.
Stayed 3 nights in Oct 2023
Response from Reception on 24 Oct 2023
Hi Alan,Thank you for recently choosing to stay at Watermark Resort and for taking the time to do a review.We are in a very central location and in walking distance to just about everything, which makes it very relaxing.We hope to see you again soon.Kind regards,The Team at Watermark Resort

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a lot smaller than the pictures showed and the view from ours wasn't great and we had to get someone in to get the TV working but otherwise our stay was really nice.
Stayed 1 night in Oct 2023
Response from Watermark Resort on 23 Oct 2023
Thank you for your feed back.Hope to see you again soon

8/10 Good

Jacqueline

Liked: Cleanliness
Great location.
Stayed 1 night in Oct 2023
Response from Michele on 22 Oct 2023
Thank you for staying with us.Hope you will stay with us again soon.

8/10 Good

Carol

Business traveller
Liked: Cleanliness, staff & service
Tired grand lady
This is a lovely place, in a fabulous location. It needs some newer more comfortable beds, a lick of paint and an option to keep your towels to save the planet.
Stayed 4 nights in Oct 2023
Response from Reception on 9 Oct 2023
Hi Carol,Thank you for choosing to stay at Watermark Resort recently and thank you for your feedback. We are in the process of starting renovations on pool etc.Hope to see you come stay again in the future.Kind regardsThe Team at Watermark Resort

6/10 Okay

Tamas

friendly staff
Stayed 3 nights in Oct 2023
Response from Reception on 9 Oct 2023
Hi Tamas,Thank you for choosing to stay recently at the Watermark Resort and we are pleased with the feedback on the our staff.Hope to see you back here again soon.Kind regardsTeam at Watermark Resort

6/10 Okay

Jacki

Stayed 1 night in Sep 2023
Response from Team at Watermark Resort on 16 Oct 2023
Hi Jacki,Thank you for recently staying at the Watermark resort and for your review.We hope we made your stay comfortable and look forward to having you stay with us again in the future.

10/10 Excellent

Sharyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything
Stayed 3 nights in Sep 2023
Response from Michele on 6 Sept 2023
Hi SharynThank you for staying with us and your lovely review.Hope you recommend us to family and friends.

10/10 Excellent

Tony Ji-Juei

Stayed 2 nights in Aug 2023
Response from Michele on 6 Sept 2023
Thank you for staying with us.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient & quiet
Stayed 1 night in Jul 2023
Response from Michele on 21 July 2023
Hi JohnThank you for staying with us we hope your be back soon.Kind RegardsThe Team Watermark Resort

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet spot, ideal place to get to beach, restaurants, shopping. Friendly helpful staff
Stayed 6 nights in Jun 2023
Response from Watermark Resort on 28 June 2023
Hi KerryWe hope you come back soon.Thanks for the lovely review.Kind Regards,Watermark Resort

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with a beautiful outlook
Good sized room with excellent views of the water and with great amenities. Easy check-in process despite us arriving outside of office hours.
Stayed 3 nights in Jun 2023
Response from Team at Watermark on 20 June 2023
Hi Martin,Thank you for your recent stay with us and for taking the time to write a review on our Resort. Wonderful to hear you had such a great stay and you were very impressed with our facilities.Hope you come back again for another stay in the not to distant future.Kind regardsThe Team at Watermark

10/10 Excellent

Raelene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great to stay at the Watermark. Easy check in and the room was just what I was looking for.
Stayed 1 night in Jun 2023
Response from Reception at Watermark on 13 June 2023
Good morning Raelene,Thank you for your recent stay with us here at the Watermark and also a big thank you also for taking the time to review our resort. So very pleased you enjoyed your stay and we welcome you back again in the future.Kind regards,The Team at Watermark Resort

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view’s nice clean and tidy
Stayed 3 nights in May 2023
Response from Michele on 31 May 2023
Hi AlisonThank you for your review.Always check out our specials for repeat guests.Hope to see you again soon.Kind Regards

10/10 Excellent

Ivana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will definitely be back :)
Stayed 2 nights in Apr 2023
Response from Michele on 15 Apr 2023
Thank you for your review.Hope to see you again soon.Kind Regards,Watermark Resort

8/10 Good

Kylie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really irritating not having a car space & the resort having limited parking. Trying to find street parking especially at night being a single female with a young child, not the safest & I was not aware of this,
Stayed 4 nights in Apr 2023
Response from The Team at the Watermark Resort on 12 Apr 2023
Hi Kylie,Thank you for your feedback. On the Wotif website when you were booking online I refer you to the part of the booking where it mentions Parking & Public Transport and it states that there is self parking on site and limited onsite parking when you book a motel room.We do have dedicated parking available for all other apartments and if you asked at reception, we may have been able to give you a spare underground parking if one was available.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2023
Response from The Team at Watermark Resort on 12 Apr 2023
Hello Nathan,Thank you for your review - good for future guests to see we are in a great location.Hope to see you back here again soon.

8/10 Good

Troy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really great location and really a great place
Stayed 4 nights in Apr 2023
Response from The Team at Watermark Resort on 11 Apr 2023
Hi Troy,Thank you for your review and yes we are in a really good location close to all amenities and beaches and our rooms are quite well appointed.Hope to see youhere again in the future.

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids
Stayed 2 nights in Apr 2023
Response from Watermark Resort on 10 Apr 2023
Hi RickyThank you for your review.Hope you will be back again soon.Kind Regards,

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and well catered apartments
Stayed 4 nights in Mar 2023
Response from The Team at Watermark Resort on 5 Apr 2023
Hi Hannah,Thank you for your positive feedback on our apartments and your stay with us.Look forward to seeing you back here again in the not so distant future.

8/10 Good

Borge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, close too the pool, early family swim at 0700 every day, a little noisy
Stayed 5 nights in Mar 2023
Response from Watermark Resort on 3 Apr 2023
Good morning,Thank you for your review and it is great to hear the family enjoyed their early morning swims in the pool. Sorry to hear that you experienced some noise. We would love to see you come back and stay again with us next time you are in the area

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2023
Response from Watermark Resort on 19 Mar 2023
Thank you for staying with us hope to see you again one day soon.

10/10 Excellent

Roz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was awful, no one at reception, had a sign saying back in 5 minutes, rang contact numbers - no answer. I waited 15 minutes but staff were lovely when they finally arrived. Unit was clean, spacious and updated. I would stay here again.
Stayed 2 nights in Mar 2023
Response from Reception Watermark Resort on 12 Mar 2023
Hi Roz,Thank you for your feedback. Sorry to hear you had a delay with our reception desk. Sometimes staff have to pop out for a short check on a room or in the course of their normal duties and we try very hard to course little disruption to our guests, but sometimes it is unavoidable that staff have to leave. We do take your comment on board and we are very pleased you will stay with us again.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved most things about the property. The only thing I found slightly annoying was that I could hear the residents in the next room playing their radio/ tv through the wall in the back bedroom which kept me awake
Stayed 2 nights in Mar 2023
Response from Watermark Resort Reception on 12 Mar 2023
Hi Mary,Thank you for taking the time to review your stay with us. We are so sorry to hear your guests in the next room were a bit noisy. We do make our guests aware that it is quite time is from 10 pm. We hope you will return and stay with us again.

10/10 Excellent

Peter, Yellowknife

Stayed 2 nights in Mar 2023
Response from Watermark Resort on 2 Apr 2023
Thank you for staying with.We hope you will recommend us to family and friends, and be back soon.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay & facilities excellent.
Stayed 2 nights in Feb 2023
Response from Michele on 7 Mar 2023
Thank you for staying with us.Kind RegardsWatermark Resort