2 outdoor pools, pool umbrellas, pool loungers

Reviews of The Reef House Boutique Hotel and Spa - Adults Only

5 out of 5
The Reef House Boutique Hotel and Spa - Adults Only
99 Williams Esplanade, Palm Cove, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 683 reviews" "
Rating 8 - Good. 200 out of 683 reviews" "
Rating 6 - Okay. 49 out of 683 reviews" "
Rating 4 - Poor. 23 out of 683 reviews" "
Rating 2 - Terrible. 3 out of 683 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matheus Teodozio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location accompanied by great price
Stayed 2 nights in Nov 2023
Response from Cédric on 20 Nov 2023
Bonjour Matheus,Thank you very much for your superb feedback on Expedia following your recent visit to the charming Reef House.With the best beachfront location, many inclusions, extremely professional personalised service and incredible food our adults only colonial style boutique retreat is the perfect destination for a perfect holiday experience in paradise!We know it will not be long before you come back!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

Zaida

Stayed 1 night in Nov 2023
Response from Cédric on 9 Nov 2023
Bonjour Zaida,Thank you very much for your excellent rating following your recent visit to the charming Reef House.Our adults only bespoke escape is the perfect destination for a full rejuvenation in a magnificent environment!We are all looking forward to welcoming you back to our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

marc

Travelled with partner
Great time
Stayed 5 nights in Sep 2023
Response from Cédric on 11 Oct 2023
Bonjour Marc,Thank you very much for your excellent feedback on Wotif following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again soon to our little slice of paradise for adults!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Convenient
I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
Stayed 5 nights in Sep 2023
Response from Cédric on 29 Sept 2023
Bonjour Timothy,Thank you very much for your kind words on Hotels.com following your recent visit to the charming Reef House.Our adults only bespoke escape is a very unique destination where guests immediately feel disconnected from the rest of the world!We are delighted to hear that you are already planning on coming back!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff. Personal touches, and many complementary inclusions.
Stayed 7 nights in Jul 2023
Response from Cédric on 1 Sept 2023
Bonjour Karen,Thank you very much for your excellent feedback following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again soon to our little slice of paradise for adults!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
Stayed 4 nights in Apr 2023
Response from Cédric on 23 Apr 2023
Bonjour Tina,Thank you very much for your kind words on Expedia following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again soon to our little slice of paradise for adults!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- adults only
Stayed 5 nights in Apr 2023
Response from Cédric on 12 Apr 2023
Bonjour Amanda,Thank you very much for taking the time to express your positive feedback following your recent visit to the unforgettable Reef House.Being adults only our luxurious beachfront tropical escape gives you the opportunity to rest, relax and rejuvenate in a very unique quiet environment.We are all looking forward to welcoming you back again soon to our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and quiet- great service and inclusions
Stayed 3 nights in Apr 2023
Response from Cédric on 12 Apr 2023
Bonjour Neil,Thank you very much for your kind words following your recent visit to the charming Reef House.Our standards of personalised service are second to none and our many complimentary inclusions make our adults tropical escape a very unique holiday sanctuary!We are all looking forward to welcoming you back again in the near future!Tropical regards,Cédric Lootvoet Luxury Concierge

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best ever 10 out off 10
Stayed 3 nights in Apr 2023
Response from Cédric on 11 Apr 2023
Bonjour Kelly,Thank you very much for your excellent feedback following your recent visit to the charming Reef House.We are all looking forward to welcoming you back soon to our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

Regina, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.
Response from Cédric on 11 Jan 2023
Bonjour Regina,Thank you very much for your excellent feedback on Expedia following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again next year in our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge &The Reef House Family

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm with excellent service
Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
Stayed 3 nights in Nov 2022
Response from Cédric on 20 Dec 2022
Bonjour Joy,Thank you very much for your lovely feedback following your recent visit to the charming Reef House.We are all looking forward to welcoming you back again next year in our little slice of paradise!Tropical regards,Cédric Lootvoet Luxury Concierge

6/10 Okay

Jack da

Liked: Cleanliness
Stayed 6 nights in Sep 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove
Stayed 5 nights in Jul 2022
Response from Cédric on 23 July 2022
Bonjour Sharon, Thank you very much for your excellent feedback following your recent visit to the magical Reef House. We know it will not be long before you come back again! Tropical regards, Cédric Lootvoet Luxury Concierge

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great friendly staff.
Stayed 3 nights in Jan 2022
Response from Cédric on 25 May 2022
Bonjour Jessica, Thank you very much for your feedback following your recent visit to the beautiful Reef House. We are all looking forward to welcoming you back again soon in our little slice of paradise! Tropical regards, Cédric Lootvoet Luxury Concierge

6/10 Okay

Rosealie

Travelled with partner
Liked: Staff & service, amenities
The grounds and pool were very good but the rooms had very minimal furniture. The room area was large but had very little furniture. The kitchenette was a small bar fridge, sink and microwave and it was located outside the room on the verandah. Not a very clean environment for prepping food.
Stayed 5 nights in Jan 2022
Response from Cédric on 25 May 2022
Bonjour Rosealie, Thank you very much for your constructive feedback following your recent visit to the beautiful Reef House. Your comments have been communicated to our General Manager Wayne Harris for immediate action. We are all looking forward to welcoming you back again soon in our little slice of paradise! Tropical regards, Cédric Lootvoet Luxury Concierge

10/10 Excellent

Simon

Stayed 1 night in Aug 2021
Response from Cédric on 25 May 2022
Bonjour Simon, Thank you very much for your feedback following your recent visit to the superb Reef House. We are all looking forward to welcoming you back again soon in our little slice of paradise! Cédric Lootvoet Luxury Concierge

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

JAEHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little haven
This property is a bliss. A little haven from your daily stress of normal life. Staffs are wonderful and professional. Beautiful breakfast and lovely pool in a old glamour. Oceania in front desk , she is amazingly helpful host. Kerri in breakfast and Anna in dinner service, Joel and Janet. All fabulous. We don't want to leave our haven.
Tropical  breakfast  on the beach front hotel
Stayed 2 nights in Apr 2021
Response from Cédric on 25 May 2022
Bonjour Jaehan, Thank you very much for your feedback following your recent visit to the beautiful Reef House. We are all looking forward to welcoming you back again soon in our little slice of paradise! Cédric Lootvoet Luxury Concierge

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, exceptional service and staff. We were happy with our room and amenities. Felt that the mineral pool area needs a lot of maintenance done. It’s a bit run down. The other pool area is nice.The breakfast was amazing.
Stayed 6 nights in Dec 2020
Response from Cédric on 25 May 2022
Bonjour Anonymous, Thank you very much for your constructive feedback following your recent visit to the beautiful Reef House. Your comments have been communicated to our General Manager Wayne Harris for immediate action. We are all looking forward to welcoming you back again soon in our little slice of paradise! Tropical regards, Cédric Lootvoet Luxury Concierge

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
The old poster says it all; the quiet luxury of gracious living!
Stayed 28 nights in Aug 2020
Response from Wayne Harris on 9 Sept 2020
Dear Neil, thank you so much for staying with us at the Reef House in Tropical Palm Cove. It is so nice to know how much you enjoyed your stay with us. You seemed to have summed it up just perfectly. Please take care and thank you so much once again. Wayne Harris General Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The property is aging and desperately in need of some work. Staff are friendly.
Stayed 1 night in Jul 2020
Response from Wayne Harris on 31 July 2020
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We appreciate your feedback and what you to know we are always doing our best to improve and maintain our beach side residence. While we may be an older style property our service and atmosphere is second to none and we will help is anyway we can. Thank you again and we wish you a great weekend.

4/10 Poor

Alex

Business traveller
Disliked: Cleanliness, staff & service
Dismal service.
Arrived to be told reservation was cancelled despite having re-confirmed two days prior. Then told room type wasn’t available. Offered a room that was unclean and under repair. Worst experience ever. No catering of any type on property, despite not advising that on booking site. I would not recommend this hotel.
Stayed 1 night in May 2020
Response from Wayne H on 1 June 2020
Dear Alex, We are so sorry to read that you would not recommend our hotel. While we did have some difficulties during your arrival we thought that we found a good solution to the problem. Covid 19 is having a large impact on our operations, I am sorry this was not communicated to you well enough. Wishing you all the best on your travels, Wayne Harris General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2020
Response from Wayne Harris on 1 June 2020
Dear Guest, Thanks very much for staying with us and giving us such a great score, we really appreciate it ! We are so glad you had a great time with us. Tropical Regards Wayne Harris

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, friendly staff, two pools, and scheduled daily activities. I am not a Spa person but have family that would have made use of the Spa. The word 'complimentary' comes fast to my mind as there were many offerings from champagne in the room to sorbet by the adult only pool; daily social with drink of the day at the Brigadier bar (first and only bar set up on the honor system); fishing gear, bicycles/helmets, videos etc. and concierge services to assist with tours, transportation and reminders so we wouldn't miss a thing.
Stayed 8 nights in Mar 2020
Response from Way on 1 June 2020
Dear guest, Thank you very much for taking the time to write your post stay review. We are so pleased to know that you had a great stay with us during your recent visit to Tropical North Queensland. Please take care are we hope to see you back one day in the future.

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2020
Response from Wayne Harris on 14 Apr 2020
Dear Anonymous Guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us on your recent visit to Tropical North Queensland. Wishing you all the very best during this time. Best Regards Reef House Palm Cove

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly and professional, very helpful. The room was lovely. The punch hour at the bar is great and the gifts on arrival are welcoming. It would be nice to have a buffet breakfast instead of a continental. And the restaurant to be discounted for guests.
Stayed 8 nights in Mar 2020
Response from Wayne Harris on 29 Mar 2020
Dear Anonymous Guest, Thank you very much for staying with us at the Reef House in stunning Plam Cove. It is great to know that you enjoyed your holiday with us. Your feedback is also appreciated and we will take your ideas into consideration. Thank you again, Wayne Harris General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Wayne Harris on 21 Mar 2020
Dear Anonymous guest, Thank you so much for posting such a great review ! 5 out of 5 is such a great score, it was our pleasure to help with such a nice well deserved holiday. Tropical Regards Wayne Harris General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and facilities. Pool areas were clean and staff knowledgeable.
Stayed 3 nights in Mar 2020
Response from Wayne Harris on 21 Mar 2020
Dear Guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We are so pleased to know how much you both enjoyed your stay ! Wishing you all the very best and we hope to see you again one day in the future. Tropical Regards Wayne Harris General Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Lovely, low key stay. Great staff who went out of their way to make us feel welcome.
Stayed 7 nights in Mar 2020
Response from Wayne Harris on 21 Mar 2020
Dear Paul, Thank you very much for stay with us at the Reef House. We are so happy to know that you enjoyed your mini break with us ! We really appreciate your decision to stay in Palm Cove. Please enjoy the rest of your weekend and thank you again. Wayne Harris General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
Response from Wayne Harris on 21 Mar 2020
Dear Anonymous guest, Thank you very much for staying with us and taking the time to write your review. We are so pleased to know how much you enjoyed your stay. Thank you again, Wayne Harris General Manager

10/10 Excellent

Marian, Melbourne, Victoria.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous colonial style property with heaps of complementary extras. Sorbet by the pool every afternoon, cocktails and canapés at The Brigadiers Bar every evening, bikes, fishing equipment, games/library room, bottle of wine in room fridge, and more. Staff are amazing and ever ready to help. Shout out to Bernard, one of the reasons we returned here. Five star all the way!!!
Stayed 7 nights in Feb 2020
Response from Wayne Harris on 10 Mar 2020
Dear Marian, Thanks so much for staying with us at the Reef House. We are so glad that you enjoyed your stay. ! I'll make sure Bernard is aware about how much you enjoyed his service. Please have a great week and thank you once again. Wayne and Bernard

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your search is over
I can’t say enough how pleased we were with our stay at. The Reef House. Everything was perfect, from the service to the beauty of the location. No need to look anywhere else, book your room right away!
Stayed 3 nights in Feb 2020
Response from Wayne Harris on 7 Mar 2020
Dear Karen, Thanks very much for your amazing review and your decision to stay with us. We can not thank you enough ! Wishing you a great weekend and we hope to see you again one day in the future. Tropical Regards Wayne Harris General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property really relaxing stay, We would definitely stay here again.
Stayed 2 nights in Feb 2020
Response from Wayne H on 7 Mar 2020
Dear Anonymous guest, Thanks so much for staying with us, it is so pleasing to know that you enjoyed your stay and will return some day in the future. Thanks so much and thank you again, Wayne Harris General Manager

10/10 Excellent

dylan, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is the ultimate luxury escape. The facilities and service are perfect and their attention to every detail is on point
Stayed 3 nights in Feb 2020
Response from Wayne Harris on 7 Mar 2020
Dear dylan, Thanks so much for staying with us at the Reef House, we really appreciate ! Please have a great weekend and thank you once again Tropical Regards Wayne Harris

10/10 Excellent

Piers, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, great location, if anything could be due maybe for renovation but would not deter me for booking again soon.
Stayed 2 nights in Feb 2020
Response from Wayne H on 7 Mar 2020
Dear Piers, Thank you so much for staying with us at the Reef House. We just wanted you to know that we are so pleased to know that you had and enjoyable break with us. We have noted your feedback for our future renovation plans. Wishing you all the best and thank you once again. Tropical Regards Wayne Harris General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great: just near the beach and plenty of restaurants, and we loved having the pool so easily accessible. Staff were also fantastic: very hospitable and happy to help, particularly when our rental car had a flat tyre as we were departing.
Stayed 4 nights in Jan 2020
Response from Wayne Harris on 7 Mar 2020
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in Palm Cove. It is great to know that you had an enjoyable break with us. Wishing you a great weekend and hope to see you again one day in the future. Tropical Regards Wayne Harris General Manager

10/10 Excellent

Mike, Ontario Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size, lovely room with a large balcony. Nice pool and lounge area. Attentive staff and nice restaurant.
Stayed 4 nights in Feb 2020
Response from Wayne Harris on 7 Mar 2020
Dear Mike, Thank you very much for staying with us at the Reef House in Tropical North Queensland. It is so nice to know just how much you enjoyed your break with us ! Please enjoy your weekend and thank you again,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and great staff, we stayed for a weekend for our wedding anniversary and everything was perfect. Forget the reviews where it states the hotel is run down and needs to be updated. If you are picky you’ll complain if you want to enjoy yourself you will. Awesome place, highly recommended.
Stayed 2 nights in Jan 2020
Response from Wayne H on 10 Feb 2020
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We are so pleased your enjoyed your little break with us. Your review means a lot to the team. Please enjoy your week and thank you once again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soo much character, staff incredible. We had a wonderful stay.
Stayed 3 nights in Jan 2020
Response from Wayne H on 10 Feb 2020
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us on your recent visit to Tropical North Queensland. Please enjoy your week and thank you again. Wayne Harris General Manager

10/10 Excellent

Alejandro, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wise the hotel is in the best spot of Palm Cove, close to every restaurants and cafe. The main asset for this property are all the staffs, you can feel their energy, friendliness, pride and warm hospitality from their heart and action. I have 2 minor issues while my stay, 1/ the lounge chairs in both swimming pools are not enough during the peak hours. 2/ ants issue. Other than that I have a lovely and very enjoyable stay.
Stayed 3 nights in Jan 2020
Response from Wayne H on 10 Feb 2020
Dear Alejandro, Thank you very much for staying with us at the Reef House in Palm Cove. It is great to hear that you have enjoyed your holiday with us ! We really appreciate your feedback as well, we are sorry the ants entered your room and we will see if it is possible to add more sun lounges. Thank you again Alejandro, please have a great week Tropical Regards Wayne Harris General Manager

10/10 Excellent

Drezilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and great area. Pool was fantastic and the room, while a little old, was still nice.
Stayed 3 nights in Jan 2020
Response from Wayne H on 10 Feb 2020
Dear Drezilla, Thank you very much for staying with us at the Reef House in Palm Cove. We are so pleased that you enjoyed your stay with us ! Wishing you a great week and thank you once again. Tropical Regards Wayne Harris General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Staff were super friendly. The spa was divine and Ruth was fantastic. It would be nice if the “family” pool was kitted out more like the other pool with the nicer seating areas.
Stayed 3 nights in Jan 2020
Response from Wayne H on 27 Jan 2020
Dear Anonymous Reef House guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we are so pleased to know you enjoyed your holiday with us during your recent visit to Tropical North Queensland. Please have a great weekend and we hope to see you back one day in the future. Tropical Regards, Wayne Harris General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay, great location and staff were all so helpful and friendly.
Stayed 4 nights in Jan 2020
Response from Wayne H on 27 Jan 2020
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We are so pleased to know that you had a great stay with us on your recent visit to Tropical North Queensland. Please have a great week and we hope to see you back again one day in the future. Tropical Regards Wayne Harris General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jan 2020
Response from Wayne H on 27 Jan 2020
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us and thank you for your feedback. Please enjoy your weekend and thank you again, Tropical Regards Wayne Harris General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from Wayne H on 27 Jan 2020
Dear Anonymous guest, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We really appreciate the 5/5 rating, glad to know that you have an enjoyable break with us ! Tropical Regards Wayne Harris General Manager

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary services/ activities such as mixology, punch, canapés, library, DVDs, bikes, fishing rods etc were a fantastic touch!
Stayed 5 nights in Dec 2019
Response from Wayne H on 27 Jan 2020
Dear Jessica, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We are so pleased to learn that you had an amazing stay with us on your recent visit to Tropical North Queensland. A stay at the Reef House offers so many complimentary inclusions, it is great to know that you had the opportunity to enjoy so many. Thank you again, please enjoy your weekend, Tropical Regards, Wayne Harris General Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from Wayne Harris on 4 Jan 2020
Dear Anonymous guest, Thanks so much for staying with us and giving a 5 star review ! It is amazing to know you had a great time. Thank you again and all the very best Wayne Harris General Manager