- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at the Jack ( over many names ) for over 30 years and have mostly been happy. We were turned away a couple of years ago because we didn't have passports even though I had two other photo ID cards on me . I see no mention of that policy at this latest stay. The Passport policy was clearly turning away business . Apart from the odd minor thing we are generally happy with the Jack.