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The Jack Backpackers

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In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Overview of The Jack Backpackers

The Jack Backpackers

2 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Cnr Spence & Sheridan Sts, Cairns, QLD, 4870

Explore the area

  • Popular LocationReef Fleet Terminal9 min walk
  • Popular LocationCairns Esplanade14 min walk
  • Popular LocationCairns Marlin Marina14 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)7 min drive

Choose dates to view prices

About this area

Cairns

The Jack Backpackers is located in Cairns's Cairns Central Business District neighbourhood, a walkable area with good shopping. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade. Sugarworld Waterpark and Cairns Zoom and Wildlife Dome are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Cairns Central Shopping Centre - 6 min walk
  • Cairns Zoom and Wildlife Dome - 7 min walk
  • Reef Fleet Terminal - 9 min walk
  • Cairns Esplanade - 14 min walk
  • Cairns Marlin Marina - 14 min walk

Getting around

  • Cairns Station - 7 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive

Restaurants

  • The Jack — 1 min walk
  • Chili - 2 min walk
  • Marinades - 2 min walk
  • Ochre Restaurant - 3 min walk
  • Paleo Cafe - 3 min walk

About this property

The Jack Backpackers

Cairns hostel in Cairns Central Business District, walk to Cairns Central Shopping Centre
A restaurant, 3 bars/lounges and a microwave in a common area are available at this hostel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station and express check-out are on-site. All 33 rooms offer free WiFi, fridges and ceiling fans. Safes and showers are also available to guests.
The Jack Backpackers offers 33 forms of air-conditioned accommodation with a safe and a ceiling fan. This Cairns hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 3 bars/lounges

Things to do

  • Billiards/pool table
  • Evening entertainment

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

More

  • Communal living room
  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Shower
  • Toilet paper
  • Towels

Food and drink

  • Fridge
  • Shared kitchen access

More

  • Mobile key entry
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's reception hours are 9 AM-7 PM on public holidays.
This property has a live venue on its site. Guests should expect a high level of noise until 2 AM.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 30 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Jack Backpackers Hostel Cairns
Jack Backpackers Hostel
Jack Backpackers Cairns
Jack Backpackers
The Jack Backpackers Cairns
The Jack Backpackers Hostel/Backpacker accommodation
The Jack Backpackers Hostel/Backpacker accommodation Cairns

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 17 out of 78 reviews
5 - Excellent 22%
Rating 4 - Good. 34 out of 78 reviews
4 - Good 44%
Rating 3 - Okay. 17 out of 78 reviews
3 - Okay 22%
Rating 2 - Poor. 6 out of 78 reviews
2 - Poor 8%
Rating 1 - Terrible. 4 out of 78 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.1/5

Staff & service

4.5/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Jul 2021

2/5 Poor

Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at the Jack ( over many names ) for over 30 years and have mostly been happy. We were turned away a couple of years ago because we didn't have passports even though I had two other photo ID cards on me . I see no mention of that policy at this latest stay. The Passport policy was clearly turning away business . Apart from the odd minor thing we are generally happy with the Jack.
Stayed 1 night in Jul 2019

1/5 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
loud music until late
Stayed 1 night in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time here. Nice staff, great facilities for the price tag.
Stayed 4 nights in Jan 2019