Outdoor pool

Reviews of The Beach Club Luxury Private Apartments

3 out of 5
The Beach Club Luxury Private Apartments
123 Williams Esplanade, Palm Cove, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 35 reviews" "
Rating 8 - Good. 13 out of 35 reviews" "
Rating 6 - Okay. 0 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort right on the beach and i'm guessing on the main strip(?) Walking distance to main restaurants and cafe's. Nice big beach pool in the middle of the resort with swim up bar. Would stay agian.
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool with plenty of space and a fantastic pool bar. stroll across the road to the netted beach
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2021

4/10 Poor

Verified traveller

Stayed 6 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

MonCherie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really well accommodated with all amenities for a stay in an apartment (laundry liquid, kitchen wash-up basics, towels for beach and bath, sheets etc.). WiFi also included which was great. The place is well maintained by Boutique collection. They were wonderful to deal with absolutely recommend this. It’s a privately owned unit at Peppers Beach Club so you get all the same benefits. We had a great unit located on the ground floor and that worked really well with two kids. They even accommodated a cot which was superb.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact you could walk straight out to the lagoon pool and enjoy a swim or relax on a lounge chair. Comfortable apartment, A small negative is you can hear every one coming and going down the walk way from the bedroom, but all in all a very enjoyable stay.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday, very child friendly
Amazing stay, planning when we might be able to make it next trip. Very child friendly both the accommodation and the restaurants.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated pool but with young kids they were unable to stand in the pool. Would have liked some more activities at the property. The hallways were very loud you could hear people very clearly as they walked up and down the stairs
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a really great design in the fact it protected us from the strong onshore winds.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The room was clean a little run down in areas but we loved the pool and location!
Stayed 5 nights in Jul 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay for the Family
Had a really good three night stay as a family of four in a two bedroom apartment. I don't often leave reviews, but I had noticed this venue had mixed reviews and was a little concerned about what awaited us. Some reviews spoke of loud children running around everywhere, and paper thin walls. We were there during school holidays with our two young teenagers, but did not have any issues with the noise. Yes, you expect noise whilst it's school holidays, but experienced nothing out of the ordinary. Yes we had to pay cash at the pool bar (as the property is managed independantly from the Peppers Resort, but they accepted credit card, and you don't have to get into the water with your wallet as some other reviewer wrote. The apartment was comfortable, and well appointed. Beds were comfortable, airconditioning worked well, cooking facilities were adequate, especially as there were so many places immediately outside the front door to eat at anyway. Parking was secure and undercover. I would have no hesitation is booking this accommodation again.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked variety of the pools. The lovely warm water in the heated pool is a must in the wintertime plus there was a spa with warmer water. The lagoon pool isn't heated but isn't that cold once you are in. The resort and gardens are well maintained. Our room was very private and quiet in block 5. I liked relaxing out in spa bath on the balcony.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Amazing resort but you are renting from private owner. Make sure you read all details before you pick a room, only some have wifi, washer/dryer and kitchen area. There is no bathroom by pool so depending on your room location it can be a little bit of a hassle.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Apartments were well supplied. Conveniently located.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

8/10 Good

Judith

Liked: Cleanliness, staff & service
Stayed 10 nights in Dec 2018

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Was very relaxing trip
Stayed 3 nights in Nov 2018
Response from robyn on 19 Nov 2018
Thank you Glenn for your lovely feedback. We are glad you enjoyed your stay and we look forward to welcoming you back. Warm Wishes Robyn

10/10 Excellent

PeterRoberts, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place to stay ,very nice staff. Accommodation was on the third floor no lift,we should have been told this before booking ,my wife has a heart problem this property is not disable friendly
Stayed 5 nights in Oct 2018
Response from robyn on 19 Nov 2018
Thank you for your lovely feedback. Hopefully we can welcome you back again in a ground floor apartment. Warm Wishes Robyn

8/10 Good

Nicole, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and overall experience
The room: Clean, spacious and private. Drinking glasses were supplied, and we were meant to wash them however there was nothing to wash or dry them with. Overall a great room and would stay again. The hotel: Loved the pool and pool bar. It was a bit noisy with the kids around but good to have the rainforest pool to escape the noise. Did not like the fact that people reserved pool chairs for the day. We would get to the pool and have no where to sit. We timed one of the chairs; we got there at 10am and the couple did not get to their chairs until 1:30pm. There should be a rule that you cannot reserve chairs. Cocktails were really nice but wished there was more in the happy hour as they were expensive. Location was great... we loved walking up the beach choosing which place to eat every day - all with a great beach view.
Stayed 3 nights in Sep 2018

8/10 Good

Diane

Light, bright and relaxing.
A very comfortable well equipped apartment for a relaxing stay. A nice outdoor balcony area to eat and lounge. Bedroom was quiet and light. Top floor with additional balcony area and spa / Bq. Pool area very busy. A lot of young families there. A peaceful separate Serenity pool too for quiet times. Beach front, so great choices to enjoy sun and swimming. Overall a very pleasant experience here.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, but not an apartment.
Very nice stay, beautiful property in a great location. However, it was a hotel room inside the Peppers resort rather than an "apartment", as it was called in Hotels.com. It was a standard hotel room with a bathroom and an outdoor deck area with a spa bath. But there were no cooking facilities (no stove, microwave, or toaster) and no table/bench/desk where you could eat at, so it shouldn't be called an apartment. Luckily, we had not planned on self-catering, so it wasn't a big problem.
Stayed 3 nights in Aug 2018

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, pricey for the standard of room. Adults only pool was unheated and shaded.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Great location, very convenient for restaurants, shopping, lovely clean apartment. Easy access to beach and easy for tour pickups or just relaxing.
Stayed 8 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Not relaxing - try another resort
This 7 night stay was for our "babymoon". We were excited to stay in a beautiful resort, a stunning pool and the facilities. Unfortunately we did not have a pleasant stay. The resort was stunning, no wifi, but boasts 3 pools (1 too cold to actually swim in by the lagoon, which noone swam in) and the other 2 looked amazing, but was sadly taken over by dozens of kids diving, throwing balls, eating in the pool, doing bombs in the pool with little supervision from parents and no staff members telling them, there are signs everywhere to say not to do it! It was not the most amazing and peaceful experience by the pool, even though it looks stunning, it is hectic and full of screaming and crying children. We decided to order room service, and again, we were told we could not, and would need to head to the restaurant and pick up the food and pay direct, this is not room service, this is takeaway food as we could not have an account, same with ordering drinks by the pool, we had to wade in the pool with cash! Not exactly the most convenient. When we arrived, the toilet was broken and took 24 hours to fix, and had no TV remote for the whole stay, meaning we had to get up constantly to change channel and volume to not annoy neighbours. Speaking of neighbours, walls are paper thin and you can hear EVERYTHING going on next door, below, above... Very noisy. The balcony was lovely, except for all the noise of people chatting and children crying. Great resort for kids!
Stayed 7 nights in Aug 2018

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Palm Cove
Fantastic hotel right on the beach and fantastic pool area. Very close to the restaurants which surround the Beach Club.
Stayed 3 nights in Aug 2018

10/10 Excellent

Marley, Melbourne, VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTION
Very great hotel. Everything you want. Walking distance to everything!
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient oasis
Peppers was a great choice for us as a family. We had an apartment overlooking the pool and was very large with a spa bath on the balcony. The pool was a amazing although it was freezing the whole time. It as though it had an iceberg in it. The sandy beach within the pool was fantastic for kids to build sandcastles. The actual palm cove beach was windy and very ugly so the peppers pool helped. Peppers is full sum and sheltered from the front beach wind. Bring on the esplanade right opposite the beach made it Convenient to all restaurants and cafe’s.
Stayed 4 nights in Jul 2018

10/10 Excellent

Rosemary, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of paradise
We really love Palm Cove and seem to keep coming back to the Beach Club. The rooms are a good size so you don’t feel cramped. The main pool is a perfect spot to relax and you cannot go past enjoying a few dream now at the swim up pool bar.
Stayed 3 nights in Feb 2018

10/10 Excellent

Henry, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay and will be back!
Great resort, the main pool was fantastic, wonderful for children.
Stayed 5 nights in Jan 2018
Response from The Boutique Collection on 1 Mar 2018
Thank you for the Great review! We Are so happy you enjoyed your stay with The Boutique Collection at The Beach Club. We hope to see you again soon

10/10 Excellent

Pam, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location in Palm Cove
Just a short stay as a solo traveller but a very beautiful spot to chill out. Lovely resort, my room overlooked the most beautiful pool I have experienced so far, with a beach type entry one side and swim up bar the other! Two more pools at the resort too and terrific bar meals! Beach and safe swimming directly opposite the main entrance. Lovely stay and highly recommend to anyone, (great for little ones too) so perfect for families with young children. 10/10.
Stayed 3 nights in Nov 2017
Response from The Boutique Collection on 12 Dec 2017
Thank you so much for that lovely review Pam! We are very glad you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location, excellent pools
As expected. This was rental of a private apartment as opposed to staying in a Peppers owned unit in the same complex. Only downside was no daily room service. Still had access to pools, bar service, restaurants, but everything needed to be paid by cash or card at the time (ie no room charging). Was contacted by the onsite co-ordinators ahead of stay with key pickup details, emergency numbers etc.
Stayed 5 nights in Nov 2017
Response from The Boutique Collection on 1 Dec 2017
Thank you for your review we are glad you enjoyed your recent stay with us in Palm Cove.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
まんぞくです。プールも最高でした
Stayed 5 nights in Dec 2018